A equipe, limpeza, localização O aquecedor foi insuficiente.
muito bonito e confortável. falta de um frigobar
O lobby era bonito, a equipe foi muito prestativa e acolhedora. Foi fácil fazer o check in, equipe, mensageiro e manobrista a postos. O check-in e check-out foram muito fáceis. O nosso quarto era pitoresco e adorável. Camas confortáveis e limpas. A uma curta caminhada da Union Square, shopping, restaurantes e entretenimento! Usaremos esse hotel na nossa futura viagem!
confortável e bem localizado café da manhã não incluído na diária o que faz com que a diária seja na verdade maior do que é.
Não temos nenhum elogio a fazer.......o quarto era pequeno, achamos um celular em baixo da cama, estava totalmente empoeirado, o mesmo foi devolvido a camareira, que ficou envergonhada..... A limpeza era péssima.....hotel antigo, com carpete e muito sujo.......O que achei bonito foi apenas os lustres mais nada, o resto era velho e mal conservado. As taxas deveriam estar inclusas ou expressas nos valores do site, pois as mesmas enganam o clinte que faz a reseva sem saber o valor real das taxas que serão impostas. Todas devem ser explicadas e detalhadas, para não entendermos como propaganda enganosa os valores exibidos pelo site.
Achei antigo demais e não me senti muito segura nos arredores.
A localização era fantástica, assim como a atmosfera histórica.
localizacao aceitavel funcionarios da recepcao mal educados. camareiras gentis.
A comida é muito boa no restaurante O estacionamento custava US $ 40.
O serviço de concierge sempre tinha pessoas simpaticas e dispostas a ajudar... as imediações do hotel são mal frequentadas, com mendigos e pedintes...o que pode ser muito desagradavel numa viajem com crianças ou casais.
A localização O cheiro do quarto A qualidade das camas O "atendimento ao cliente" O valor pago No geral, experiência terrível. Eu não vou voltar e não recomendo este hotel.
localizacao nao foi no hotel, foi 'a volta do hotal. muitos pedintes.
The room was adorable, spacious, clean, and comfortable. The staff was super friendly. The 24/7 coffee and water was a nice touch as were the 3pm cookies. The hotel and experience overall far exceeded my expectations.
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The location of this hotel within the city Complimentary breakfast Amenities Hotel Staff
Tiny roomNoisy , No ac Expensive Parking
The best thing about this hotel was that they offered cookies in the late afternoon, and all day tea/coffee. Room and beds are small. No air conditioning in the room. In room coffee was not replenished. Bathroom very outdated. Room service did not clean the room, all they did was make the bed. The elevator is old and frightening. Staff is very curt with guests.
Nice staff and clean hotel. Very nice complimentary breakfast. entranxe and lobby area tastefully decorated. Inadequate closer space & barely any drawer space. Very short sink in bathroom. Sink is fine for people 5'6 and below. Room was very stuffy due to small size so window needed to be cracked open. Problem with window being own is lots of noise outside.
The continental breakfast was nice (nothing amazing, but a decent selection). Free WiFi was a good feature (but it is too slow to stream anything). Location 10 minutes from a BART was convenient and two blocks away is a nice strip of small restaurants. This was NOT a 3.5 star place. It was dated and the room was small and there was no air conditioning. I know the Bay area does not get hot often, but it meant to stay comfortable you had to keep your window open and that meant hearing traffic all night.
This guest did not leave comments about this hotel.
Good continental breakfast, helpful staff, complimentary cookies that were tasty, clean room, eco-friendly, microwave/fridge/silverware in room No central heat/AC, street noise
Kind staff Too small room than the price I paid
This guest did not leave comments about this hotel.
Wonderful, responsive staff. Room was a little small. Breakfast was very fresh.
Atendimento ao cliente terrível. Rude.
Nada O serviço foi horrível na recepção, o quarto estava sujo, sem ar condicionado, barulhento, cama terrível & pequena para um quarto com cama king size, não havia toalhas e a tv não funcionava. Eu não classificaria este hotel com uma estrela, nem recomendaria a ninguém. Um hostel teria sido melhor. Os hotéis Embassy não deveriam ser uma opção. Ele era muito caro para um quarto king size minúsculo com péssimo serviço e não havia toalhas ou ar condicionado. Não fique lá, você estará desperdiçando seu tempo e dinheiro.
pedi para despertar as 3,45 pm dia 23.10. não funcionou, o hotel é muito mal conservado cheira mofo o elevador e de no minimo 50 anos, pessima conservação, o chuveiro cai mais agua fora do cano do que pala ducha é lamentavel a omissão destas informações.
Metrô soda esquerda no meu quarto no momento da chegada.
Equipe maravilhosa e uma localização muito boa (especialmente pelo preço!)
O quarto tinha pelo menos duas moscas o tempo inteiro. A roupa de cama pode não ter sido trocada. A comida do restaurante era como pagar 4 vezes o preço do Denny's mas com a mesma qualidade.
Da qualidade do apartamento. A localização próxima a uma área onde há muita gente desempregada e aparentemente pouco confiável. Também a comida do restaurante buffet era muito ruim. Experimentei uma noite apenas e desisti.
Limpeza e camas confortáveis. Funcionários simpáticos. Bela vista da cidade. Perto do BART e o Muni. Sem geladeira e forno de microondas no quarto. Pessoas desabrigadas perto da área.
Aumentaram o preço da reserva em 15%. O preço cotado de US$ 135 por noite se tornou US$ 220 depois do aumento, das taxas, e da exorbitante taxa de estacionamento de US$ 42. Tentei cancelar, mas não permitiram.
O estacionamento custa USD 45 Banheiro pequeno e sem geladeira
Facidade de transporte para pontos turisticos da cidade Houve dificuldade em localizar a minha reserva
Very friendly and individual stuff members. Very cool ambient.
The staff were great - very friendly and very helpful. The hotel is surrounded by gangs, drug dealers, prositiutes, homeless people, drunks and drug addicts. Quite the walk home. An overpriced motel in a bad neighbourhood,
The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a cool, sexy vibe. My husband was playing in a show/concert that night so we were all able to walk to the Regency Ballroom...it's very close. To have free parking right outside so you have access to your car is almost unheard of and very convenient. This is the place for fun, and they do quiet everything down after midnight. Don't go here for peace and relaxation though. It is not for that. It's for fun swimming, good accommodations, location, eating and enjoying life. The staff was amazing and we really appreciated them being so nice and welcoming. They seemed genuinely happy to see us..for real! For a fun night out in the city this is now my go to place and if that's what your looking for this is the best spot. I also saw a bunch (I mean about 5 groups) of bachelorette parties. This a super place for that and for eating brunch or going out for drinks. Only drawback is it could use some minor updating, but not enough to not want to stay there. It's overpriced a bit but so is every place in SF. It's worth the money so get your bathing suit, or not, and go rock out!
I like to be serviced with the good manner by chinese room cleaning women. They all are really good.
Restaurant/bar Walking from Bart to hotel the streets were littered with crack heads and heroine users. Dozens were using right in front of us and some were passed out with needles in their arm. One was passed out in front of the lobby enterance. Also, hotel bar and restaurant closed on Sunday and Monday.
Very clean, comfortable beds, nice washroom, refregerator, close to seaside. Brekfest poor, self served at reception.
Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast. The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.
Hotels eco efforts and the super staff appreciated. Windows can't really be shut tight so the heat and noise can be an issue.
Da Localização fica próximo a tudo! Não tem café da manhã!
O atendimento foi maravilhoso! No dia que chegamos em São Francisco, minha bagagem ficou em Houston e foi entregue depois, no hotel. Quando comentei isso com Jane (acho que ela é a administradora do hotel), sem mesmo me perguntar, ela me ofereceu escova de dente e barbeador. Aceitei a escova de dentes e ela não me cobrou nada. Outro fato interessante foi que comprei muita coisa pela Amazon e pedi para entregar no hotel. Tudo foi entregue e o pessoal do hotel cuidou muito bem das minhas encomendas. A localização era excelente! Dava pra ir para a Market Street a pé sem problemas. Apenas evitamos fazer isso à noite, pois havia muitos mendigos (homeless) nas ruas da cidade... Em resumo, foi o melhor custo/benefício que já vi. Imperdível!!! Não tenho nada a reclamar do hotel.
the hotel stuff was very friendly and the room was nice and clean, the breakfast was ok the sourrounding of the hotel was very bad, lots of homeless people and strange people, better to be at the hotel before darkness
The store right next to hotel was convenient for water and small snacks. It was also pretty close to alot of restaurants and bars. The first room we were given wasn't even cleaned up from the previous travelers. The second room while overall a better room still felt small but it fit our needs. The mini fridge didnt work and we told the staff this and were met with "did you try plugging it in the othet outlet" it was never replaced or looked at. They also didnt have hotel parking instead they made me park at a different hotel right down the street , which one guy in particular was incredibly rude and charged me double the rate for 2 days then his other coworkers wich only charged me a normal rate for 3 days. Either way I wont be staying here again.
Amazing pizza place a block or two up. Location and staff. Clean sheets. If you plan to be out of the hotel ALL day and just sleep here, it's good. Parking was HORRIBLE!!! Rundown, dirty. Didn't keep people quiet in rooms when they were yelling and laughing and loud till 5 in the morning.
Our neighbor had a fight in the hallway with a staff member. Not very nice staff, except one. Bad neighborhood. Okey location.
The staff was great! Also right by Rusty's Southern which is hands down the friendliest bar/restaraunt I have ever been to. The food was amazing! Location - homeless people harass you for money early in the morning and after 9pm. They line up on Eddy and Hyde. Terrifying of you're a girl walking alone.
Limpeza do quarto e atendimento da funcionária responsável pela limpeza É necessário melhorar a indicação da localização do Hotel para que o cliente saiba com precisão onde irá se hospedar.
Nothing. Just the position was fine because central 1. People playing music at night. 2. The bed was dirty 3. The bedroom was dirty 4. The shawer was with no soap handling
Location No tv
There was a bed. No parking. Room was tiny. Bed had blood stains on sheets. Shared bathrooms were disgusting.
Communal bathroom without a sink
location most hostels I've stayed in were nicer. apparently they got new locks on the doors, counter to other older reviews, they seemed capable. noise was horrible, all night.
We did not stay we ended up finding another hotel and leaving this one. Everything
This place is a hole; no way to describe how bad it was. Just stay away.
Crack needles and graffiti
We couldn't fall asleep for hours because the walls were so paper thin. We had to open a window because the rooms were so small that we became claustrophobic. We left the next morning with tons of bug bites. Not to mention, we paid $75 for this room, and got a way better one on our travel for $50.
Do not stay here under any circumstances. Room stank and had no bathroom only 1 sink. Disgusting corder view outside window full of garbage and bird poop. Window couldn't lock. LOUD banging occurred in the hotel ALL NIGHT. Public restrooms and showers were filthy and nasty like out of a horror movie. Do yourself a favor, pay a little more and say at another hotel
They give you your own roll of toilet paper... Everything was dirty! The walls were disgusting. The bed was hard and covered in plastic. The bathroom... I'd rather pee in the street, like everyone else was doing. There are windows in the bathrooms on the first floor. Had some chick crawl through the window into the men's stall right before I was about to do my business. you have to step past transients fighting to get to the door, and wait to be buzzed in. There is no parking. Unless you want to park three blocks over and carry your stuff. Wouldn't recomend that. There were needles and razor blades on the street behind this place. I wouldn't recommend this place to anyone.
My money back it was scary and disgusting someone riding a bike up and down the hallways drug addicts hanging out from the front door to the hallways all nite no peace The whole experience you should be ashamed to even offer such a non refundable dump I want my refund