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We had a very lous neighbour that kept us awake for most of the night and the bed in our room was tilted at an angle which made it difficult for us to get comfortable
Beautiful location, lovely building. Staff extremely helpful. Comfortable bed. Riverside views.
The location was great - away from the city and staff were so helpful and friendly. The road was quite busy.
The room was extremely comfortable- we stayed in the Wilton room and it has a wonderful deep bath, fab comfy bed , nice and warm but fan in cuboard if u need it cool. Amazing choice of brekfast from full English to scrambled eggs and salmon. It was top class Nothing
Matthew, the manager, was an excellent host. He was businesslike, friendly and very helpful. He gave us perfect directions to Stonehenge, and packed a picnic breakfast for us when we had to leave early to go to Heathrow for a flight. The food in the restaurant was outstandingly good, excellent lamb, mashed potatoes, and bar-b-q wings! The beer was local and delicious. The staff were all very gracious. The rooms were handsome and bright, very clean, with a complete tea service and waters, both plain and carbonated, for the guests in each room. None. Except for some loud traffic on the road at night. Very minor.
On arrival the staff greeting was exceptionally friendly. Our room was very clean and comfortable. We ate a bar snack later in the evening which was of a very high standard.. We slept well in the lovely bedroom.At breakfast there was a first class menu with numerable choices, ours was cooked to perfection and served well. No there was not one thing we could fault about the Hotel
The breakfast was very good, with plenty of choice. I didn't think that the room was worth the amount of money we paid.Quite small and no sofa/ seating at all.
The staff was so excellent all of them very friendly, the food was absolutely delicisious, breakfest to die for and the rooms were very nicely decorated. I did love my stay and would definitely recommend it to anybody. Thank you for pleasant stay. :-) Everything was perfect
Good food, good sized room with bath
Homely atmosphere, good food, good beer.
Enthusiasm of young staff Some of the young staff needed training in finesse at waiting at tables, also sometimes their facility in English was not the best
Very friendly staff, made to feel welcome, highly recommended hotel. Key cards for access to room, technology that doesnt work!! Twice had a wasted trip to room only to return to reception to have the card replaced. Get rid of this system it is infuriating & spoils a superb hote.
excellent location, very romantic room, charming staff + excellent food in the restaurant
Cozy and charming hotel with ancient roots in local history. Attentive staff. Great location. Had no noise problems. Dinner was a little hit-or-miss; chicken dish was excellent, fish dish very ho-hum.
Location is marvelous.The atmosphere is also nice. When we took a bath,hot water didn't come out quite enough.It took ages to fill the tab.It's a bit annoying to unlock the door of the entrance to the accomodation area every time.
Location, courtyard nice except..., price not unreasonable. Feel duped. Booked a "historical" room based on a picture of a charming room offered when booking. Got to room and it was a B minus take on modern. Asked at desk and was told all the rooms had been renovated, they were updating the website. Too late. False advertising. Internet horrible to the point of being useless, rooms very hot in summer. Kegs and chairs stacked/stored in the courtyard ruin the charm and ambiance. Shocked at the five star rating. Would hate to see an even four star property...
Breakfast fire alarm going off in the early hours
Close to the Town Centre, very clean hotel with attentive staff. Food was reasonably good. Brakfast was great. Hotel is on a cross roads and it would appear near Bars and clubs, so at around 2pm it can be quite noisy. Room 84 either has the main water or sewage down pipe and was very noisy at times.
Attractive building and courtyard; helpful staff. None
Help from staff, location of hotel, the fact that it was 800 years old. Room was a bit small.
Room and service was excellent. Food was delightful. Close to everything we would need, ie bus/train station and shopping. Bed was hard and the pillows felt like they had got mixed up with sand bags.
Friendly staff, historic building, quiet surroundings
Friendly helpful staff. Clean comfortable bedroom. Pleasant dining room and lounge,food good excellent breakfast. As stairs to bedrooms very steep need to fix the bannister as it wobbles. Serviettes on the table would be nice without having to ask for them at each meal time.
Foog and service Excellant and comfortable relaxing room Tea and coffee facilities in the room were a little odd.
Great Room and amenities, scenic location Restaurant closes early
We had a fantastic time & the staff were all very helpful for a young family
Nice room. Nice rural location. None really. T.V. could have been a bit bigger. ( If I was being super critical )
The staff were extremely friendly and said to treat the hotel as my own home. Breakfast was great Bar was only open between 7pm and 9pm. It would have been nice if it was open for longer as there was no where to sit and relax with a drink after dinner other than your own room.
Really fabulous stay. Would definitely go again.
Lizzie and David have been the friendliest B&B people on our trip. Breakfast excellent, room equipped with an eye fro the detail. Swimming pool and terrace in the garden were a surprise.
Friendliness of staff No
Very comfortable and friendly welcome. All small details thought about for the room and the breakfast was amazing.
The relaxed friendliness of our hosts. Excellent breakfast . Overall 100% satisfaction. Coming home at the end of it !
The fabulously warm welcome. I instantly felt at home. Would strongly recommend it as a place to stay.
The friendly and helpful nature of the staff to ensure you had a wonderful stay.
relaxed atmosphere and v pleasant and helpful hosts.
We were made to feel so welcome,really enjoyed our stay.Will definitely return.
everything. the place was beautiful.(centrally located to Salisbury and the New Forest and only 30 mins away from the sea!) The owners David & Lizzie were very welcoming and extremely helpful, The food was fantastic. Rooms gorgeously decorated and well sized. n/a
Comfortable, clean & homely. Helpful staff with good ideas of things to do & places to go. Ideally situated for many interesting areas.
Altogether a very charming and unusual hotel. Very friendly staff and high attention to details. The long walk from the Car Park - over 10mins walk with luggage. The cooked breakfast, although lovely, was a little small. And kept awake by talking on the first night until 2.30am and by another guest at 3am the next evening walking through and banging doors! Arghhhh!! But this did not put us off our stay, but think the price could be a little lower.
Friendly staff and a great ability to fulfil all our needs! I booked the hotel initially for my wedding night! We ended up having our wedding reception there as well and was a fabulous day, food and service was great and couldnt ask for any better - Big thank you to the hotel!
Location. Staff made a real effort to be helpful. No telephone in room. No explanation of use of 4 keys or how to lock room. Locked in the hotel when all staff went off for part of Sunday. The low service level does not reflect the high price. The operation seemed rahter amateur in terms of customer service.
location The hotel was dirty, no air conditioning and expensive. The kettle was missing from the room and the curtains were held back with a safety pin which cut my finger!
the quantness of the place, floors and walls sloping in all direction, which is not suprising for a building over 400 years old. Very poor value for money, no services, reception closed @ 1800pm, no hotel lounge as such, only a bar/resteraunt.
If you happen to be traveling to salisbury and want to tour the cathedral, you can't get a better location as it is right across from the entrance to the grounds. The staff were very friendly and competent, the rooms were well maintained and the bathrooms were spacious and very clean. But this inn is very old, the rooms are very tight, and it just isn't that comfortable. We did not feel there was adequate value for our rate of GBP100/night (jul09).
Clean and tidy with the only non-euclidean staircase in existence.
Nothing is good - have maybe once been a charming pub with rooms upstairs. Receive your guests friendly with respect. Our booking though booking.com - the hotel only had 1 room booked even I had a mail with a confirmation for 2 rooms. Water was dripping from the ceiling when it rained. Due maintenance of the rooms and restaurant, make fresh food etc etc…..
Relaxing and very central for shopping. NA
The staff were very friendly and helpful. The food in the restaurant for both brekfast and dinner was excellent if a little expensive for the dinner. No phones in the rooms. No room service. No shower caps in bathroom. It was a lovely hotel for a break but not for business use. I was hoping to recommend this hotel for business use but without the first 2 facilites above I am unable to do so.
We have stayed twice now, lovely large old fashioned room with great view This time we stayed there was an event downstairs (under our room) the disco arrived at 10.30 and was very loud.
Location Constant beeping of the Fire Alarm system in Reception
We really enjoyed our spacious, classically decorated room with lovely bathroom and a fabulous scenic view of cathedral and meadows/river. The staff were courteous and helpful. The 15min walk to the centre of the city was such a pleasure too, going down historic streets with thatched cottages and historic walled gates. Nothing to complain of, except that unfortunately I left my hat and gloves by mistake, either in our room or at reception when checking out, and they have not been found since, I hope they turn up and I am contacted :o(
Having only paid £59 pounds for a double room with breakfast included i was a bit sceptical. I had checked out the negative views about the impact of a wedding so i phoned before booking to confirm there would not be one that night. I added on the booking form that a bath and river view were a preference and we got both. The room was immaculate and of a much higher standard than i expected in a 3 star hotel and in particular a standard room. The staff were very polite and attentive. We did not stay in as we were using the hotel as a base for a function in the city centre. The walk from the hotel was very pleasant. I could see that parts of the hotel were a bit tired and could see elements that limited it to a 3 star but it worked for us. Nothing to report
restaurant too expensive
Location and staff were tops!
Quiet position. For the money the room was not providing enough. Bed too short (typical problem in this country, English people apparently are very short), no airconditioning, no refrigerator. The bath with jacuzzi was not working.
It is a very nice located hotel with a lot of atmosphere and friendly staff. The breakfast and dinner kitchen are fine.
Very relaxing, good breakfasts, clean comfortable room, close to town centre,easy parking.
Beautiful setting, and a very short walk into the heart of Salisbury. Our room was comfortable and clean, and the common areas of the hotel were delightful.
Clean, quiet location, easy access to Salisbury Nothing
Good location and very nice room. This is more of a motel than a bed and breakfast. Not quite what we expected.
Would have liked an evening meal however basic ie jacket potato.
The staff was excellent and did so much to make my wife's arrival on her birthday very, very special. Also, the breakfasts were exceptional. I have no negative comments.
I haven't got time It was all very well presented
Lovely friendly staff - very chatty. Good clean rooms Bed was far too soft and felt like the matress was on a slope Not good value for money - didn't feel it offered any more than a good guest house
The owners were extremely friendly and made me feel very welcome. I would feel very comfortable staying there again.
Great room, fantastic breakfast, helpful staff. Really good value, would recommend.
The room was excellent all round and the staff were very friendly. Nothing to dislike at all.
Great breakfast Walking distance to city centre!
The door closed. Noisy guests, nearby railway, uncomfortable bed and kettle working intermittently.
For a family room this was spacious and pleasant, like the soap dispenser approach- much more sensible than all those fiddly bottles. Only niggle is that only tea or coffee available, I drink neither but really like a nice cup of herbal tea of an evening and this time I forgot my back up teabags.
Size of room was excellent. Walk in shower was also first class. First there was no remote control for the tv. On 2 occasions there was no hot water in the evening. Also on one day no coffee or milk was left and the overhead bed light was not working, even after reporting it, during the 4 day stay.One morning we were told there would be a 30 minute wait if we wanted a cooked breakfast.
The reception staff were extremely friendly & helpful. When we said we wanted to eat in Salisbury, they not only recommended a resturant to suit us but gave us a map of the city centre so we did not get lost. None really. Might not suit someone looking for a night out within walking distance of the hotel.
very easy check-in and out and helpful, pleasant staff! Shower/tub was a bit worn looking.
The staff at the hotel are so friendly and helpful. The location is very good for Stonehenge. It looks a bit tired, could do with redecoration!!
Very nice room with character Shower did not work correctly
We had a good room where one of the Beatles stayed long ago. Was nice Last breakfast was not good prepared. To late not ready every one complaint
.The age of the hotel and some old features. Decorations were very tired, poor location and no parking
The staff were cheerful and really went out of their way to help, both reception staff and waitress'S. The room was very good but there was a motor running downstairs somewhere, sounded like a cooler that kept on starting and stopping. Not too loud but when we got to sleep it did not bother us too much There was no light above the sink in the bathroom and it was difficult to control the water temperature but the water was very hot. Also the bath left a lot to be desired and was stained.
The staff were very friendly and helpful. Room was nice. The choice of food available was very limited. and the hotel could do with a revamp.
All members of staff were second to none when it came to service and politeness. They were a credit to the hotel. The rooms could do with updating. This was the only thing that let myself and members of my party down. (No hot water, rooms very cold etc).
Staff were friendly, good location On my reservation I had asked for a room with 2 beds, we were given one, which they then did change. There was mold growing on the wall and cielings in the bathroom/shower. There was a wedding reception and it was very noisy and staff did nothing to quiet very loud drunken lads outside our room window. Sunday breakfast was 55 minutes late!!! (Apparently the cook just did not show up for work), and the carpet in the room was so old and dirty my son kept his socks on and did not want to walk on it barefoot!
very pleasant and helpful staff. very comfortable bed. good location for Stonehenge decor disappointing for the price, all rather tired and old fashioned. dogs (all well behaved) allowed in the bar but not good if you don't like animals