I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
A localização excelente Os quartos são muito pequenos e não há estacionamento
a localızaçao os quartos sao muıto pequenos para um hotel 4 estrelas
Gostei da localização. Fácil para quem chega a Riga de avião, e vem de autocarro para a cidade. Gostei também do P.A.. Já o quarto era consideravelmente pequeno, mas limpo, que é o mais importante. Alguns dos funcionários não primavam muito pela simpatia. Não apreciei o facto de não me terem avisado que a minha bagagem, que tinha ficado em Helsínquia, tinha sido entregue, de manhã cedo, do 2º dia da minha estadia. A desculpa avançada de que não sabiam a quem pertencia, quando a mala tinha uma etiqueta com o meu nome, não é aceitável.
Excelente localização para quem usa tranporte público e para ir ao centro antigo
Uma excelente localização e uma decoração muito agradável
proximidade do centro e da estação
Do atendimento do staff, das facilidades do hotel, da localizacao nao
Localização e conforto, apesar das dificuldades em se operar o ar condicionado / calefação, e da TV a cabo estar inoperante nos 04 dias que passamos no hotel. Nos foi informado que o equipamento receptor do sinal da operadora foi danificado no hotel durante chuva forte e assim permaneceu. Acesso a internet gratuito porém deficiente e inoperante nas habitações localizadas nos andares mais altos.
Tudo Os pequenos almoços podiam ter mais variedade de fruta
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
Hotel staff was the best.
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
the staff were excellent breakfast disappointing for this class of hotel
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
Very confortable room,friendly sevice
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
Localização central;pequeno almoço O espaço do quarto é exíguo
Ótima localização, hotel confortável e com bom serviço.
A arquitectura interna; o conforto; a localização no próprio centro histórico; a amabilidade das funcionárias; internet grátis Não houve nada que me desagradasse particularmente
very good location, beautiful room We had a room on the fourth flour, close to conference room. Each evening this room was used for big parties that lasted from late afternoon to midnight. . This was really annoying as we expected to have quite and relaxing weekend but we were forced to stay away from the hotel. And we had small problems all the time, starting from selling us card for wireless connection when we staying in the room were no wireless connection was available, we had to ask for second set of towels (for us, it was rather strange to receive on set, for double room), and the hot breakfast was actually cold, and so on.
The remarkable interiors, preserved medieval, polite and attentive staff. In my next visit to Riga i will stop only at this hotel.
very nice environment - close to the old town
Good central location. Friendly staff. Excellent self service break fast. Website overplays uyje quality of the rooms. We were initially given a room which smelled strongly of cigarette smoke. We were moved to a smaller room which was adequate but not up to our expectations.
Perfect location for a city weekend, friendly staff, comfotable room, oldfashioned, clean. Breakfast good. I liked everything, the hotel was as I expected.
close to old city ,polite stuff,simple but decent room , parking comes as separate charge and is couple of blocks away(5min walk)
Hotel situated in the centre of the old town was ideal Friday nights can be noisy
Location in the very center of the down town Much noise at night from the bar opposite the hotel room 302
Silence Changed the first room, due to someone had recently smoked there...
Clean and quiet hotel, perfect location. Very comfortable and cozy! Nice interiors, large bath, warm floor. Absolutely no problem with hot water during all day. Tasty breakfasts. Good price! I recomend it!
Adorable hotel. located in the Old City. just on the way from the bus station to the center. 10 min from the train station.
Very close to old city, just a step away. Spacious and nice hall with fireplace. Room was nice too, with big bed and warm blanket. Everything would be good if upon arrival we were said that they going to make upgrade for us, but we need to wait one and a half our till the room will be cleaned. But when we came back front desk manager told us that the room is not free yet and we should check-in in that we booked. It's ok that they didn't do it, but why they told us that. We had romantic holidays with my partner and just wanted to have good holidays and not to wait something we didn't get finally. It was the only thing I really didn't like... but I'm not sure that hotel is "boutique" in right way and how I expected. Just nice place to spend few days.
The staff on Reception were great, even the one known affectionately as Miss Bossy! The Location is excellent and the Ainavas is the right balance between Hotel and Home. I would recommend it.
In a good location enabling go around the Old City. Cosy place. Relaxing atmosphere. During the night it was a bit noisy because of a bar nearby. The breakfast could be richer
beautiful place in old city polite staff; good atmosphere; good rooms; no coffee and tea facililities in room
Pleasant and friendly staff - close to city centre - comfortable and clean rooms Room on the front of the hotel is subject to all night noise from disco across the road. Breakfast selection was small compared to other hotels I have experienced in Riga
Small hotel with cosey atmosphere. Good meals and breakfast. Suitable as hotel for going sightseeing in Riga. Pricewise a bit expensive for it's purpose.
The staff were excellant the room good No credit card facility,no tea/coffee facility in the room badly needed
Perfect atmosphere, ideal to relax and unwind