Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Free breakfast and internet. Really huge room. Well located. Good price. Access to a full kitchen. Mattress too soft. Couch not so comfy (and stinked a little). Breakfast sandwich not really good (but there's a lot more than that to eat for breakfast).
Very nice place for breakfast along with excellent food. Rooms are very spacious; I had kitchen, two dining tables, a separate living room with two nice sofa beds and another separate room for the queen bed along with two 46 inch TV's. Awesome staff people. Remote control for the TV's are a bit complicated but I got them to work. There's a busy bar right across the street which can be noisy during weekends.
We expected a hotel room, but we got a small apartment with a full kitchen, dining room, and living room. The amenities have been updated and were quite adequate. It is an older building and the hallways and elevators are dated, but don't let that fool you, the room was very nice. I especially liked that they had very large screen TVs in the living room and bedroom on regular Rogers Cable, not the crappy Hotel system that won't let you watch regular TV in HD. Breakfast was excellent with a large variety of options and EXCELLENT coffee. They didn't mention it, but there is a second room for breakfast across the hall on the other side of the elevators if the main dining room is crowded. Easy walking distance to Parliament Hill, Rideau Canal, and the ByWard Market The elevators are small, slow and cramped. Six people max per car. Having to pay extra for parking, but it seems to be the norm in Ottawa.
During my five night stay, every single staff member we encountered was extremely friendly and polite, and unbelievably helpful. I've never been to any business, hotel or otherwise, where the staff have been so good. The room had beautiful wall to wall and floor to ceiling windows. It was always very quiet. The AC worked like a charm, which was great bevause it was 30 degrees outside most days we were there. The gym and pool were nice. On Canada Day the hotel let all the guests onto the top floors, which have a 360 degree view of the city, so we could watch the fireworks. Not many complaints. There was no microwave in the room and the ice machine was located on the floor below mine. It wasn't as close to the downtown action as some of the other hotels, but it wasn't too far out of the way either.
Somente da localização do hotel Café da manhã muito pobre.
Quarto confortavel e localização ótima. O atendimento na recepção foi extremamente gentil tanto na chegada quanto na saída. Precisamos sair mais cedo do que o horario de inicio do café da manha, e mesmo assim tivemos sucos e iogurtes a nossa disposição.
O hotel é muito bem localizado. Os funcionários são educados e mostram o melhor local na região para passeios e compras. O preço é um pouco alto pela estrutura existente.
o hotel é surpreendente , limpo , novo , enorme , todos gentis e tem um restaurante proximo muito bom baton rouge pessoal agradavel e de bom preço pelo tamanho da suite precisaria de um chuveiro melhor
Boa localização, como é tudo pertinho, fica perto do mercaqdo que tem otimos restaurantes, e da para conhecer tudo a pé.O café da manha é bonzinho!!! Quem nos recebeu foi um português que nos auxiliou a visitar lugares bonitos, as dicas foram boas.
Muito bem localizado próximo das atracões turísticas como o parlamento museu da civilização do Shopping rideau centre e dos restaurantes e da vida noturna incluindo na mesma rua no próximo quarteirão dispúnhamos de excelentes restaurantes. A hospitalidade dos funcionários do hotel em especial do sr Jose que falava português e nos deu sempre boas dicas o Cafe continental e muito bom se comparado com hotéis que servem este tipo de Cafe pois é sistema self dervixe e a vontade e da sacada do quarto vc pode ver parte do Parlamento o quarto e bem grande tem uma Mini cozinha com todos os utensílios se Voce precisar e um chá da tarde muito bom internet wi fi gratuito e se precisar eles tem notebook na recepção de Rapido e fácil acesso recomendo
A localizaçao ,e cafe e farto e gostoso apesar de simples.A Gentileza do recepicionista de Portugal. Trocar as persianas do quarto,horrivesis e quebradas .Uma cortina com charme levantaria o astral do quarto.Quando cheguei ,havia dentro da geladeira coisas hospede anterior ,. .No banheiro falta um tapete antiderrapante dentro da banheira.Paguei por uma diaria o mesmo que paguei em Toronto no king eduard.
design do quarto bem clean.
Da localização. O hotel encontrava-se em obras, o que era desconhecido para nós. Devido às obras disparou o alarme de incêndio com consequente evacuação do hotel.
Atenção dos funcionários e funcionalidade do quarto, espaçoso, limpo, bem conservado, Ar condicionado muito bom, Wi-Fi excelente, localização excelente, próximo de shoping, restaurantes, pontos turísticos.
Limpeza, funcionários, a localização era ok já que eu gosto de caminhar. A piscina era agradável. O preço do estacionamento não estava listado. Custa US$ 23/dia! Não falaram nada disso no anúncio. O café da manhã também custava US$ 19/pessoa. Caro demais!
Localização, conforto do quarto. Estacionamento mal sinalizado.
Local / quarto amplo Ter frigobar
Amei as duas pessoas que me atenderam, principalmente Mr. Christopher, que tudo fez para nos ajudar. Hotel excelente, internet de graça, quarto acolhedor, roupa de cama excelente, xampu idem...MARAVILHOSO. amamos. recomendo de coraçao! Ate a boutique tem preço bom!!! Obrigada!
A Localizacao do Hotel e muito boa. Fica proximo a todas as principais atracoes da cidade
Gostei de sua locaização, da atenção com que nos receberam, do preço não ofensivo- e justo. O quarto muito agradável.
Qto confortavel, bem localizado, limpo. Perto de shopping, parque, tours. Starbucks dentro do hotel. Internet no qto cara, mas parece ser assim na regiao.
A localização é excelente, próxima a todos os pontos interessantes. Os funcionários poderiam ser mais atenciosos, bem como o hotel precisa de equipamentos mais modernos.
space and facilities,plus convenience to city centre
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.
Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay! Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.
The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.
My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.
on top of the events
2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available The dish washer did not do a very good job cleaning the dishes (room 1509)
I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,
It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location. Pool, workout area was quite small.
Friendly staff, excellent bedrooms, goof overall quality
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
It was spacious!!! Great value!!! One question that wasn't clear. The charge for the hotel is not at the time of booking but made by the hotel .... correct?
Spacious apartment like room
It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable. The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.
Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.
The staff was amazing and friendly and helpful! Also...great rooms! n/a
I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen. Nothing.
Good location in downtown Ottawa. Very large, comfortable suite. (Much bigger than I needed - suitable for long stays.) Door to suite stuck most of the time; always took several tries to open. No breakfast at hotel.
The hotel was close to shopping, Restaurants and easy walking to the house of commons and other sight seeing attractions
Do atendimento por parte dos funcionários. A localização é excelente também. O serviço de televisão e o reduzido espaço fisico do hotel foram os aspectos mais negativos.
Os funcionários foram muito simpáticos. O quarto era limpo e confortável.
The staff was amazing.Easy check in and out.
Nice, clean, good comfort Breakfast options very limited and low value for money. Will not (and did not) eat there again. Room cleaning ok, but not maintenance as reading light in room did not function, clock had no battery
The roon was immaculate, and ther were many complimentary items and services. The entire staff was extremely efficient and very friendly. I would recommend this hotel to anyone. It is by far the best we have ever stayed at. No
Atmosphere was incredible Was suggested that we upgrade our room for $30 so that we could have underground parking. Our truck did not fit in the parking so we had to park outside. We were not given any reimbursement for this. We would not have upgraded if we knew the truck wouldn't fit. The staff person was not even apologetic. We loved the hotel however would have thought there would have been something you could do to come sate not being able to park even though we paid for it.
Privacy, Food, Spa and walkway along golf course Spa service was not very relaxing...expected better because the rest of the hotel is amazing. Needed a make up mirror in the living room since light in bathroom to dimm for make up application
They provided a rubber mat for the tub very quickly. The maids were inconsistent. One day they gave us shampoo etc. and one day they didn't.
The room was comfortable, clean and bright. I was unhappy with the brunch. We went to the dining room for breakfast, before 10:30 and they were taking down the 17.95 buffet and we ate off the lunch buffet for 27.95. That was disturbing.
the food was excellant. the room was very comfortable. We loved the pillows and the duvet. We will be returning Ther wasn't a thing we did not like.
Great luxury hotel. Good gym and pool. When the waiter at breakfast asked me if I wanted coffee I didn't expect to be charged for it separately. Something as basic and natural as getting coffee with your breakfast should be obvious and not something to charge for - regardless of how special and wonderful you may think your coffee might be. This is the first time throughout my many years of traveling for business that I have been charged for a cup of coffee at the breakfast. Due to this I avoided eating at the restaurant throughout my week-long stay.
rooms were very clean, well designed and attractive, would recommend strongly I booked my reservation on line. When we arrived the desk staff had no record of my reservation. It took a manager to find my information and she upgraded my room which was a very smart move on her part. Perhaps more training required or more competent staff. The on line reviews that I read before booking did not accurately reflect how nice the hotel and rooms really were, they did the hotel a disservice.
Easy access off main streets and away from noisy traffic.
The staff were friendly and helpful with directions.there was an overall atmosphere of enjoyment. The bar was relaxing with the band that played.not too disturbing and interupting.you could hear yourself think.the room was clean and organized and accommodating. I found that there were not enough pillows and the square pillow was useless. I wished there was a microwave in the room as we were there for a hockey tournament and with eating out for three days it would have been nice to have the use of a microwave.
Clean, comfortable room. Friendly staff. Wall paper behind bed was ugly! Shower needed a railing or something to hold on to....too easy to slip and fall.
Location, staff knowledge, design, spa/pool area All good
There is No place to park in front of the hotel legally b/c the cabs take the spots. I forgot my razor and had one sent to the room. It was quite possibly to WORST razor ever made! My face was so badly cut it was terrible that a hotel would send this to a customer. This is two days later and I am still bleeding. A cheap disposable Bic razor would have served the purpose instead of this plastic with a dull blade. I should have expected more.
Convenient to downtown attractions and restaurants. trying to find a place to park the car before checking in.