A localização é excelente, próxima a todos os pontos interessantes. Os funcionários poderiam ser mais atenciosos, bem como o hotel precisa de equipamentos mais modernos.
Local / quarto amplo Ter frigobar
Gostei de sua locaização, da atenção com que nos receberam, do preço não ofensivo- e justo. O quarto muito agradável.
Qto confortavel, bem localizado, limpo. Perto de shopping, parque, tours. Starbucks dentro do hotel. Internet no qto cara, mas parece ser assim na regiao.
Amei as duas pessoas que me atenderam, principalmente Mr. Christopher, que tudo fez para nos ajudar. Hotel excelente, internet de graça, quarto acolhedor, roupa de cama excelente, xampu idem...MARAVILHOSO. amamos. recomendo de coraçao! Ate a boutique tem preço bom!!! Obrigada!
A Localizacao do Hotel e muito boa. Fica proximo a todas as principais atracoes da cidade
Localização, conforto do quarto. Estacionamento mal sinalizado.
Atenção dos funcionários e funcionalidade do quarto, espaçoso, limpo, bem conservado, Ar condicionado muito bom, Wi-Fi excelente, localização excelente, próximo de shoping, restaurantes, pontos turísticos.
Da localização. O hotel encontrava-se em obras, o que era desconhecido para nós. Devido às obras disparou o alarme de incêndio com consequente evacuação do hotel.
Limpeza, funcionários, a localização era ok já que eu gosto de caminhar. A piscina era agradável. O preço do estacionamento não estava listado. Custa US$ 23/dia! Não falaram nada disso no anúncio. O café da manhã também custava US$ 19/pessoa. Caro demais!
Do atendimento por parte dos funcionários. A localização é excelente também. O serviço de televisão e o reduzido espaço fisico do hotel foram os aspectos mais negativos.
Os funcionários foram muito simpáticos. O quarto era limpo e confortável.
During my five night stay, every single staff member we encountered was extremely friendly and polite, and unbelievably helpful. I've never been to any business, hotel or otherwise, where the staff have been so good. The room had beautiful wall to wall and floor to ceiling windows. It was always very quiet. The AC worked like a charm, which was great bevause it was 30 degrees outside most days we were there. The gym and pool were nice. On Canada Day the hotel let all the guests onto the top floors, which have a 360 degree view of the city, so we could watch the fireworks. Not many complaints. There was no microwave in the room and the ice machine was located on the floor below mine. It wasn't as close to the downtown action as some of the other hotels, but it wasn't too far out of the way either.
Localização Do serviço de quarto
localização, estacionamento grátis, conforto e acomodação sem café da manhã
quarto confortável exteriormente o hotel não é agradável
Conforto e localização. Nada a comentar.
Gostei do atendimento. De ter estacionamento incluido no preco. Do conforto do quarto e da sua boa dimensao. De se encontrar bem localizado no centro da cidade.
Localizacao excelente, bom preco e comodidade
Os quartos estavam limpos. A equipe foi amigável. Os quartos não são muito à prova de som, você pode ouvir os outros hóspedes
O melhor deste hotel é a sua localização. Embora a principio não pareça um bom lugar ele fica próximo dos principais pontos turísticos, de vários restaurantes e de locais de compras.
localização , preço e limpesa o serviço de bar - café da manhã - tem condições de melhorar
There is No place to park in front of the hotel legally b/c the cabs take the spots. I forgot my razor and had one sent to the room. It was quite possibly to WORST razor ever made! My face was so badly cut it was terrible that a hotel would send this to a customer. This is two days later and I am still bleeding. A cheap disposable Bic razor would have served the purpose instead of this plastic with a dull blade. I should have expected more.
Location, staff knowledge, design, spa/pool area All good
Clean, comfortable room. Friendly staff. Wall paper behind bed was ugly! Shower needed a railing or something to hold on to....too easy to slip and fall.
Convenient to downtown attractions and restaurants. trying to find a place to park the car before checking in.
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available The dish washer did not do a very good job cleaning the dishes (room 1509)
The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.
My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.
space and facilities,plus convenience to city centre
We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay! Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.
I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,
Friendly staff, excellent bedrooms, goof overall quality
on top of the events
It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location. Pool, workout area was quite small.
A localizaçao ,e cafe e farto e gostoso apesar de simples.A Gentileza do recepicionista de Portugal. Trocar as persianas do quarto,horrivesis e quebradas .Uma cortina com charme levantaria o astral do quarto.Quando cheguei ,havia dentro da geladeira coisas hospede anterior ,. .No banheiro falta um tapete antiderrapante dentro da banheira.Paguei por uma diaria o mesmo que paguei em Toronto no king eduard.
Boa localização, como é tudo pertinho, fica perto do mercaqdo que tem otimos restaurantes, e da para conhecer tudo a pé.O café da manha é bonzinho!!! Quem nos recebeu foi um português que nos auxiliou a visitar lugares bonitos, as dicas foram boas.
o hotel é surpreendente , limpo , novo , enorme , todos gentis e tem um restaurante proximo muito bom baton rouge pessoal agradavel e de bom preço pelo tamanho da suite precisaria de um chuveiro melhor
O hotel é muito bem localizado. Os funcionários são educados e mostram o melhor local na região para passeios e compras. O preço é um pouco alto pela estrutura existente.
Muito bem localizado próximo das atracões turísticas como o parlamento museu da civilização do Shopping rideau centre e dos restaurantes e da vida noturna incluindo na mesma rua no próximo quarteirão dispúnhamos de excelentes restaurantes. A hospitalidade dos funcionários do hotel em especial do sr Jose que falava português e nos deu sempre boas dicas o Cafe continental e muito bom se comparado com hotéis que servem este tipo de Cafe pois é sistema self dervixe e a vontade e da sacada do quarto vc pode ver parte do Parlamento o quarto e bem grande tem uma Mini cozinha com todos os utensílios se Voce precisar e um chá da tarde muito bom internet wi fi gratuito e se precisar eles tem notebook na recepção de Rapido e fácil acesso recomendo
Quarto confortavel e localização ótima. O atendimento na recepção foi extremamente gentil tanto na chegada quanto na saída. Precisamos sair mais cedo do que o horario de inicio do café da manha, e mesmo assim tivemos sucos e iogurtes a nossa disposição.
design do quarto bem clean.
Somente da localização do hotel Café da manhã muito pobre.
This guest did not leave comments about this hotel.
As I had read in a review...great comfy beds...seconded by very courteous staff. no
Spacious suite, great location, excellent breakfast, family friendly
Great location. Large rooms Needs some updating. Parking is located under hotel. Very tight.
Beautiful spacious room, thick towels, great breakfast, friendly staff and great location. Parking was under the building and quite convenient.
The rooms are very spacious and I like that breakfast is included in the price of the room. Parking garage is quite tight.
Nothing stood out. Non-smoking Hotel, that STUNK like cigarettes. A cup of cigarette butts on the balcony up arrival. Nickel & dime for EVERYTHING. We could write in the dirt in the hotel room. Travel a lot, one of the worst stays ever. $--/night turned into $---!!
Very friendly staff, including suggestions for places to eat, help with parking and just overall making us feel welcome. Pool and gym had to be accessed via lobby. Made it a tad uncomfortable to walk to pool in bathing suit passing through common area.
Liked the Bistro. Great for breakfast. Bed and room very comfortable!
The hotel was close to shopping, Restaurants and easy walking to the house of commons and other sight seeing attractions
Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.
It was spacious!!! Great value!!! One question that wasn't clear. The charge for the hotel is not at the time of booking but made by the hotel .... correct?
Good location in downtown Ottawa. Very large, comfortable suite. (Much bigger than I needed - suitable for long stays.) Door to suite stuck most of the time; always took several tries to open. No breakfast at hotel.
Spacious apartment like room
It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable. The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.
The staff was amazing and friendly and helpful! Also...great rooms! n/a
I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen. Nothing.