Very nice place for breakfast along with excellent food. Rooms are very spacious; I had kitchen, two dining tables, a separate living room with two nice sofa beds and another separate room for the queen bed along with two 46 inch TV's. Awesome staff people. Remote control for the TV's are a bit complicated but I got them to work. There's a busy bar right across the street which can be noisy during weekends.
I loved the bed. It was super comfortable. Excellent hotel. Great price for what you get. Clean. Hardy breakfast.Good snack bag for later.
This was a roomy one bedroom apartment with accommodations for additional people to sleep in the living room (on the pullout sofa bed). The kitchen and sofa were a bit dated but convenient.
Free breakfast and internet. Really huge room. Well located. Good price. Access to a full kitchen. Mattress too soft. Couch not so comfy (and stinked a little). Breakfast sandwich not really good (but there's a lot more than that to eat for breakfast).
bed was comfortable The front desk staff was rude and very condisending, the staff at the morning buffet was also clearly not in a good mood and was very short with us when asked any questions over all I wouldn't return to this hotel due to my interactions with staff, which is a shame because it does have a good location
We expected a hotel room, but we got a small apartment with a full kitchen, dining room, and living room. The amenities have been updated and were quite adequate. It is an older building and the hallways and elevators are dated, but don't let that fool you, the room was very nice. I especially liked that they had very large screen TVs in the living room and bedroom on regular Rogers Cable, not the crappy Hotel system that won't let you watch regular TV in HD. Breakfast was excellent with a large variety of options and EXCELLENT coffee. They didn't mention it, but there is a second room for breakfast across the hall on the other side of the elevators if the main dining room is crowded. Easy walking distance to Parliament Hill, Rideau Canal, and the ByWard Market The elevators are small, slow and cramped. Six people max per car. Having to pay extra for parking, but it seems to be the norm in Ottawa.
Atenção dos funcionários e funcionalidade do quarto, espaçoso, limpo, bem conservado, Ar condicionado muito bom, Wi-Fi excelente, localização excelente, próximo de shoping, restaurantes, pontos turísticos.
Da localização. O hotel encontrava-se em obras, o que era desconhecido para nós. Devido às obras disparou o alarme de incêndio com consequente evacuação do hotel.
Ótimo restaurante lobby. Toque diferente no sabor com funcionários simpáticos
Limpeza, funcionários, a localização era ok já que eu gosto de caminhar. A piscina era agradável. O preço do estacionamento não estava listado. Custa US$ 23/dia! Não falaram nada disso no anúncio. O café da manhã também custava US$ 19/pessoa. Caro demais!
Localização, conforto do quarto. Estacionamento mal sinalizado.
A Localizacao do Hotel e muito boa. Fica proximo a todas as principais atracoes da cidade
Local / quarto amplo Ter frigobar
Amei as duas pessoas que me atenderam, principalmente Mr. Christopher, que tudo fez para nos ajudar. Hotel excelente, internet de graça, quarto acolhedor, roupa de cama excelente, xampu idem...MARAVILHOSO. amamos. recomendo de coraçao! Ate a boutique tem preço bom!!! Obrigada!
A localização é excelente, próxima a todos os pontos interessantes. Os funcionários poderiam ser mais atenciosos, bem como o hotel precisa de equipamentos mais modernos.
Qto confortavel, bem localizado, limpo. Perto de shopping, parque, tours. Starbucks dentro do hotel. Internet no qto cara, mas parece ser assim na regiao.
Gostei de sua locaização, da atenção com que nos receberam, do preço não ofensivo- e justo. O quarto muito agradável.
During my five night stay, every single staff member we encountered was extremely friendly and polite, and unbelievably helpful. I've never been to any business, hotel or otherwise, where the staff have been so good. The room had beautiful wall to wall and floor to ceiling windows. It was always very quiet. The AC worked like a charm, which was great bevause it was 30 degrees outside most days we were there. The gym and pool were nice. On Canada Day the hotel let all the guests onto the top floors, which have a 360 degree view of the city, so we could watch the fireworks. Not many complaints. There was no microwave in the room and the ice machine was located on the floor below mine. It wasn't as close to the downtown action as some of the other hotels, but it wasn't too far out of the way either.
Muito acolhedor. Excelente localização. Quartos confortáveis. O meu tinha duas camas de solteiro com uma cozinha pequena. A poucos passos de tudo em Byward Market. O estacionamento foi CAD 15/dia, já que na rua tem uma limite de 2 horas.
Somente da localização do hotel Café da manhã muito pobre.
Os funcionários foram simpáticos, a localização foi perfeito, café da manhã foi incrível. Vamos voltar!
Muito bem localizado próximo das atracões turísticas como o parlamento museu da civilização do Shopping rideau centre e dos restaurantes e da vida noturna incluindo na mesma rua no próximo quarteirão dispúnhamos de excelentes restaurantes. A hospitalidade dos funcionários do hotel em especial do sr Jose que falava português e nos deu sempre boas dicas o Cafe continental e muito bom se comparado com hotéis que servem este tipo de Cafe pois é sistema self dervixe e a vontade e da sacada do quarto vc pode ver parte do Parlamento o quarto e bem grande tem uma Mini cozinha com todos os utensílios se Voce precisar e um chá da tarde muito bom internet wi fi gratuito e se precisar eles tem notebook na recepção de Rapido e fácil acesso recomendo
O hotel é muito bem localizado. Os funcionários são educados e mostram o melhor local na região para passeios e compras. O preço é um pouco alto pela estrutura existente.
Boa localização, como é tudo pertinho, fica perto do mercaqdo que tem otimos restaurantes, e da para conhecer tudo a pé.O café da manha é bonzinho!!! Quem nos recebeu foi um português que nos auxiliou a visitar lugares bonitos, as dicas foram boas.
design do quarto bem clean.
A localizaçao ,e cafe e farto e gostoso apesar de simples.A Gentileza do recepicionista de Portugal. Trocar as persianas do quarto,horrivesis e quebradas .Uma cortina com charme levantaria o astral do quarto.Quando cheguei ,havia dentro da geladeira coisas hospede anterior ,. .No banheiro falta um tapete antiderrapante dentro da banheira.Paguei por uma diaria o mesmo que paguei em Toronto no king eduard.
O quarto e a vista para o pátio. E o café da manhã na varanda. Café-da-manhã - os croissants e os ovos eram velhos
o hotel é surpreendente , limpo , novo , enorme , todos gentis e tem um restaurante proximo muito bom baton rouge pessoal agradavel e de bom preço pelo tamanho da suite precisaria de um chuveiro melhor
Localização, café-da-manhã, perto de Parque de estacionamento público, serviço Quartos um pouco pequenos, pequena TV
Quarto confortavel e localização ótima. O atendimento na recepção foi extremamente gentil tanto na chegada quanto na saída. Precisamos sair mais cedo do que o horario de inicio do café da manha, e mesmo assim tivemos sucos e iogurtes a nossa disposição.
I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,
on top of the events
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
space and facilities,plus convenience to city centre
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
Friendly staff, excellent bedrooms, goof overall quality
It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location. Pool, workout area was quite small.
Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay! Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.
We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.
My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.
The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.
2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available The dish washer did not do a very good job cleaning the dishes (room 1509)
There is No place to park in front of the hotel legally b/c the cabs take the spots. I forgot my razor and had one sent to the room. It was quite possibly to WORST razor ever made! My face was so badly cut it was terrible that a hotel would send this to a customer. This is two days later and I am still bleeding. A cheap disposable Bic razor would have served the purpose instead of this plastic with a dull blade. I should have expected more.
Location, staff knowledge, design, spa/pool area All good
Clean, comfortable room. Friendly staff. Wall paper behind bed was ugly! Shower needed a railing or something to hold on to....too easy to slip and fall.
Convenient to downtown attractions and restaurants. trying to find a place to park the car before checking in.
Disseram "suíte" e eu disse "claro". Mas era uma suíte de verdade. Com uma cozinha totalmente equipada. Uma mesa de jantar ampla. Uma sala de estar com sofá e televisão. Um quarto grande com duas camas queen size. Surpreendentemente confortável. O banheiro não estava limpo para o meu gosto. Senti um vestígio de cheiro de urina. Mas eu tenho um nariz muito exigente.
Quartos incríveis e amei o pátio na cobertura e a academia.
Do atendimento por parte dos funcionários. A localização é excelente também. O serviço de televisão e o reduzido espaço fisico do hotel foram os aspectos mais negativos.
Os funcionários foram muito simpáticos. O quarto era limpo e confortável.