Localização, conforto do quarto. Estacionamento mal sinalizado.
Atenção dos funcionários e funcionalidade do quarto, espaçoso, limpo, bem conservado, Ar condicionado muito bom, Wi-Fi excelente, localização excelente, próximo de shoping, restaurantes, pontos turísticos.
Limpeza, funcionários, a localização era ok já que eu gosto de caminhar. A piscina era agradável. O preço do estacionamento não estava listado. Custa US$ 23/dia! Não falaram nada disso no anúncio. O café da manhã também custava US$ 19/pessoa. Caro demais!
Ótimo restaurante lobby. Toque diferente no sabor com funcionários simpáticos
Da localização. O hotel encontrava-se em obras, o que era desconhecido para nós. Devido às obras disparou o alarme de incêndio com consequente evacuação do hotel.
Qto confortavel, bem localizado, limpo. Perto de shopping, parque, tours. Starbucks dentro do hotel. Internet no qto cara, mas parece ser assim na regiao.
A Localizacao do Hotel e muito boa. Fica proximo a todas as principais atracoes da cidade
Gostei de sua locaização, da atenção com que nos receberam, do preço não ofensivo- e justo. O quarto muito agradável.
Local / quarto amplo Ter frigobar
A localização é excelente, próxima a todos os pontos interessantes. Os funcionários poderiam ser mais atenciosos, bem como o hotel precisa de equipamentos mais modernos.
Amei as duas pessoas que me atenderam, principalmente Mr. Christopher, que tudo fez para nos ajudar. Hotel excelente, internet de graça, quarto acolhedor, roupa de cama excelente, xampu idem...MARAVILHOSO. amamos. recomendo de coraçao! Ate a boutique tem preço bom!!! Obrigada!
2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available The dish washer did not do a very good job cleaning the dishes (room 1509)
Friendly staff, excellent bedrooms, goof overall quality
on top of the events
It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location. Pool, workout area was quite small.
space and facilities,plus convenience to city centre
Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay! Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.
The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.
We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.
Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits. Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,
They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.
Very friendly staff, including suggestions for places to eat, help with parking and just overall making us feel welcome. Pool and gym had to be accessed via lobby. Made it a tad uncomfortable to walk to pool in bathing suit passing through common area.
Liked the Bistro. Great for breakfast. Bed and room very comfortable!
Very interesting & fun experience. Great location within easy walking distance to Parliament, museums, shopping, great restaurants. Eerily interesting, it feels like a jail, & the history is rather creepy, but great use for an awesome historic building. Staff was excellent, breakfast good, people from all over the world. I came for one night, stayed for two!
What a wonderful experience! Sleeping in a REAL JAIL for three days was something I won't ever forget! It was so amazing to see how prisoners lived prior to 1970 in the Canadian Penal system. Gosh, there isn't much you can say negativity about this place -- except, perhaps, it would have been nice to have two pillows instead of one -- but it's JAIL, remember!?! :-)