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The staff go out of their way to make you feel welcome and attend to your every need.
Great location in the heart of Oranjastad. Easy walk to great restaurants. Very clean. The staff were wonderful, especially Berlinda who helped us with restaurant reservations. There is no real beach unless you ferry out to the private island. The island is pretty, but windy. There were no beach chairs available and even more limited if you wanted one in the shade. At the Marina, there is a modest sized pool but no beach chairs available in the mid afternoon. There is music playing all day, so there is no place in the resort for peace and quiet except your room. The room was modest sized, but a bit dated. It was quite expensive.
There was nothing I did not like! Love love love the private island!!!!! Very contemporary hotel . Love it!!! Nothing
Loved the location, type of people vacationing, the boat that leaves from the hotel lobby is one of a kind, the private island is so relaxing and beautiful, the staff is all friendly and eager to help, so glad we picked this resort! We had an issue with our room one night and the front desk assisted us with switching rooms.
The location is excellent, and access to activities through the city was very simple. Staff is very courteous, rooms were well maintained and clean. The pool area had DJ playing so loud that it was hindersome in the room in the afternoon and early evening. Pool is rather small and not enough places to relax during early evening hours. The rooms were pricey for the amenities provided. Staying at the Marriott on the west side of the island offers more amenities, larger room and less cost. But after all, it IS all about location, location, location, and the Rennaissance has it!
The staff was friendly and remembered us during our stay. The room was comfortable and well equipped. There were many activities on premise which kept us busy, and the private island was beautiful. We enjoyed a couples massage and dinner for two package which was excellent. The location was right at a shopping mall and plaza with plenty to do, but it was further away from the main hotel area where the nightlife and many of our friends were staying. Taxi trips to meet our friends or go out started to add up over our stay.
Wait staff was slow and not attentive at the bar at the hotel.
"Island View" does not mean a view of the private island. The front desk told me this means an island view as in Aruba is and island and you can view it.
Da localização do hotel, junto a uma belíssima praia. Do atendimento da camareira e do pessoal das barracas. A recepção tem poucos funcionários e o preço da alimentação e bebidas no hotel, e aí não é uma exceção, mas tudo tem um preço exorbitante, como por exemplo, um copo de chopp (de plástico) por 5 dólares.
Excelente localização, funcionários atenciosos, estrutura de praia muito boa. Quartos amplos com vista para o mar e pessoal de apoio muito educados. Na hora do check in, o funcionário disse que não tínhamos direito ao café da manhã. Se eu não tivesse levado a confirmação da reserva, teria que pagar de novo.
Eu adorei a localização,o quarto é confortável. Carpete nos quartos não é nada higiênico para um hotel de praia.
Funcionários muito simpáticos
A praia, piscinas e a infra-estrutura para esportes aquáticos, a proximidade para compras, facilidade de condução para o centro, o conforto dos quartos, alimentação. O custo alto e certa dificuldade de comunicação e atenção por parte dos funcionários.
Localizacao nao tem ar condicionado no lobby e 'e muito quente!!
A localização do hotel é excelente. Uma boa relação custo benefício. O atendimento na recepção é muito ruim.
Gostei da paisagem natural e da localização. achei o café da manhã muito caro!
Mau humor e mau atendimento dos empregados
a proximidade com os centros de compra e principais movimentos da cidade. o atendimento é péssimo, se perguntar informações, os funcionários nem olham para você, o quarto tem carpete com um cheiro estranho.
localização beria mar nas reservas o que chamam de "ocean view" na realidade é um quarto com vista lateral externa ao hotel.
Staff muito atencioso Internet deveria estar inclusa no "All Inclusive" e eu paguei 15 dólares por 24 h de internet e a mesma não funciona bem
Location Needs a renovation
the service , friendl
Staff is friendly. Can walk to grocery store Has not been updated in years. You have to walk across busy street to the besch
Nice beach across the street. I like having a kitchen to cook. Checking in was slow. We arrived at noon, we were told our room wasn't ready yet and to come back later. We returned at 350pm and our room still wasn't ready. We did not see many cars or other people around. The guy said "we don't let any one in before 4pm". Even though this was 10 minutes away, he said come back later. He was rather rude. The rooms needed updated. The grout was filthy, tiles chipped and cracked. The music by the pool was loud and poor choice for people of all ages. The older people hated it.
Nothing! No Wifi! To Loud! Cheap! Wants a $300 cash deposit!
size of rooms - large with kitchen and living room needs updating - more restaurants
Pool was clean and fun for the whole family, especially the waterslide. Outstanding gym, beautiful equipment. Staff was friendly. Room is adequate, clean but plain. Overall hotel is great for the price but a bit rundown in places, not luxurious in any way. Very poorly equipped kitchen. No pan for oven, lousy utensils for cooking in general. We asked for an oven pan but was informed that they don't provide one, so the oven is useless.
Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.
The room I booked was great, modern, clean and large. The resort is a little distant from ocean (need to walk about 200 yards) and the pools do not open until 10am with limited lounge chairs, but overall a very nice spotless resort.
I liked the new renevoted room it had everything and very specious. I like that they opened a pizza place the karaoke and happy hour. I would definitely go back there with my family. I didn't like the way I was treated by the front desk agent when I checked out. I asked to stay by the pool with the kids till 6pm and since the others left they forgot to leave their wristband so the front desk agent was rude to me telling me that I had yo bring them.
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
I chose not to stay there!! Very dangerous location. Bars on all parts of the building. Looked like a city jail.
I Loved everything about Wonders.it felt like home.the host is great as well.I am going back and bringing my friends N/a
Very clean, very quiet location away from the typical resorts. Breakfast was incredible, pool was relaxing, and the entire place was gorgeous. Can't wait to make a return trip. Loved everything...nothing bad to say.
The layed back atmosphere and the accommodating staff. Beautiful garden/pool area. Very relaxing because of the atmosphere. Excellent breakfast (European style). Only stayed 1 night and wish we had stayed longer. Good location. Only wish we knew how lovely it was - we wish we could have stayed a couple more days. Next time FOR SURE!
Wonders has a bed and breakfast atmosphere. We felt very welcome. Owner and staff make you feel right at home in their charming home. The breakfast is so delicious and filling. the owner aims to please all of his guests with any requests.
The room was spacious with a good working air-conditioner, the owner was pleasant and accommodating. He provided beach towels and snorkel equipment for use throughout our stay. The bathroom was clean and nice. The location is not close to the beach or to eating establishments. The area around the hotel was residential. A vehicle is highly recommended to get to the beach and eating establishments.
This hotel is beautiful-- it's well-decorated and inviting. The staff there help you in any way possible, and really try to make your visit an incredible one. It really has an authentic feel to it, but you have absolutely everything you could need. I loved everything about it. It's not an all-inclusive resort and it's located in a real neighborhood of Aruba (it isn't beachfront), but it's safe and we really enjoyed getting to see more of the 'less-touristy' side of Aruba.
it is a large home with a comfortable feel, beautifully decorated, peaceful and charming. Gaston, the owner, is very professional, as are his staff. Breakfasts very good. I enjoyed chatting with other guests as the atmosphere is relaxed and informal. The disadvatage is that it is a long way from the beaches and other attractions, activities. Bus service fair. I rented a car, failrly essential, but found the driving nerve wracking. Roundabouts everywhere and poor (absent) signage, lane markings, etc.
Off beaten path but overall great place very helpful staff. And bereakfsst
Staff, size, parking
O preço em relação aos outros hotéis da ilha, bem como a simpatia e atenção do staff. Foram sempre muito amáveis. O hotel oferece um computador com internet gratuita para os hóspedes. A proximidade de Eagle Beach. Primeiramente, a sinalização acerca da existência do hotel na avenida é extramente precária. Há a placa informando que ali funciona o restaurante Tulip, porém, com relação ao MVC, há apenas o logotipo, muito pequeno, na citada placa. Eu e minha esposa ficamos um bom tempo procurando. O quarto é simples, assim como todo o hotel. Quanto à limpeza, ficamos satisfeitos.
O café da manhã é ótimo, a cama e travesseiros também são muito bons, um bom banheiro com bom chuveiro. a localização é muito boa, pois fica num local calmo, bem em frente à praia de Eagle Beach, que é linda. o único inconveniente é que a portaria não é 24 horas, o que complicava algumas coisas, como por exemplo a hora de chegar e sair, de pedir cadeiras e toalhas de praia.
O fato do hotel ser pequeno(apenas 19 quartos), ter atendimento cordial,a localização ser em frente a uma das melhores praias de Aruba e de ter a opção de se fazer todas as refeições no hotel, facilidade de acesso às outras praias. A princípio, não.
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
The room we had looked fresh and clean. All the appliances worked. The free WiFi was fast. The room had no smell , the A/C worked well. The balcony was adequate with a nice view from our room. The hotel was in a good location close to lots of amenities . Considering the price we paid . There was nothing we did not like about this establishment.
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
nice pool, location & easy access to the beach
My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
Great location, value and experience. Quiet, peaceful, and relaxing area. Not touristy and very nice cultural experience at a family house. Be sure to ask for recommendations of beaches and restaurants as they were PERFECT for avoiding the tourist traps. Breakfast was good but light and not very filling. Don't rely on if you're used to big breakfasts. Need car to visit anywhere but that goes for Aruba in itself as it's the only way to truly experience Aruba and all of its culture.