I liked the new renevoted room it had everything and very specious. I like that they opened a pizza place the karaoke and happy hour. I would definitely go back there with my family. I didn't like the way I was treated by the front desk agent when I checked out. I asked to stay by the pool with the kids till 6pm and since the others left they forgot to leave their wristband so the front desk agent was rude to me telling me that I had yo bring them.
the service , friendl
Some of the staff were delightful and friendly, but the manager didn't offer any apologizes for the stained sheets. I asked for a late check in....why is that 70 bucks when my room was 120? I'm confused....so my late check out fee was waived...I check out two hours later...and no other corrections were made to make me feel better about this horrible experience. I have so much to say...not sure where to start. Oh wait - Don't Do It. This place is horrible and I'm pretty sure the worst place I have ever stayed and I've traveled to 40+ countries. The resort boasts about a renovation but this place is barely holding on. It's dated and the sheets were stained..I was transferred to another room...those sheets were stained. On top of it all, the place advertises free wifi but that's not in your room. Trust me, don't do it.
size of rooms - large with kitchen and living room needs updating - more restaurants
Staff is friendly. Can walk to grocery store Has not been updated in years. You have to walk across busy street to the besch
Pool was clean and fun for the whole family, especially the waterslide. Outstanding gym, beautiful equipment. Staff was friendly. Room is adequate, clean but plain. Overall hotel is great for the price but a bit rundown in places, not luxurious in any way. Very poorly equipped kitchen. No pan for oven, lousy utensils for cooking in general. We asked for an oven pan but was informed that they don't provide one, so the oven is useless.
Nothing! No Wifi! To Loud! Cheap! Wants a $300 cash deposit!
Nice beach across the street. I like having a kitchen to cook. Checking in was slow. We arrived at noon, we were told our room wasn't ready yet and to come back later. We returned at 350pm and our room still wasn't ready. We did not see many cars or other people around. The guy said "we don't let any one in before 4pm". Even though this was 10 minutes away, he said come back later. He was rather rude. The rooms needed updated. The grout was filthy, tiles chipped and cracked. The music by the pool was loud and poor choice for people of all ages. The older people hated it.
The room I booked was great, modern, clean and large. The resort is a little distant from ocean (need to walk about 200 yards) and the pools do not open until 10am with limited lounge chairs, but overall a very nice spotless resort.
Location Needs a renovation
a proximidade com os centros de compra e principais movimentos da cidade. o atendimento é péssimo, se perguntar informações, os funcionários nem olham para você, o quarto tem carpete com um cheiro estranho.
Mau humor e mau atendimento dos empregados
Excelente localização, funcionários atenciosos, estrutura de praia muito boa. Quartos amplos com vista para o mar e pessoal de apoio muito educados. Na hora do check in, o funcionário disse que não tínhamos direito ao café da manhã. Se eu não tivesse levado a confirmação da reserva, teria que pagar de novo.
A praia, piscinas e a infra-estrutura para esportes aquáticos, a proximidade para compras, facilidade de condução para o centro, o conforto dos quartos, alimentação. O custo alto e certa dificuldade de comunicação e atenção por parte dos funcionários.
Localizacao nao tem ar condicionado no lobby e 'e muito quente!!
A localização do hotel é excelente. Uma boa relação custo benefício. O atendimento na recepção é muito ruim.
Gostei da paisagem natural e da localização. achei o café da manhã muito caro!
Funcionários muito simpáticos
Da localização do hotel, junto a uma belíssima praia. Do atendimento da camareira e do pessoal das barracas. A recepção tem poucos funcionários e o preço da alimentação e bebidas no hotel, e aí não é uma exceção, mas tudo tem um preço exorbitante, como por exemplo, um copo de chopp (de plástico) por 5 dólares.
Eu adorei a localização,o quarto é confortável. Carpete nos quartos não é nada higiênico para um hotel de praia.
localização beria mar nas reservas o que chamam de "ocean view" na realidade é um quarto com vista lateral externa ao hotel.
Staff muito atencioso Internet deveria estar inclusa no "All Inclusive" e eu paguei 15 dólares por 24 h de internet e a mesma não funciona bem
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
I Loved everything about Wonders.it felt like home.the host is great as well.I am going back and bringing my friends N/a
The room was spacious with a good working air-conditioner, the owner was pleasant and accommodating. He provided beach towels and snorkel equipment for use throughout our stay. The bathroom was clean and nice. The location is not close to the beach or to eating establishments. The area around the hotel was residential. A vehicle is highly recommended to get to the beach and eating establishments.
it is a large home with a comfortable feel, beautifully decorated, peaceful and charming. Gaston, the owner, is very professional, as are his staff. Breakfasts very good. I enjoyed chatting with other guests as the atmosphere is relaxed and informal. The disadvatage is that it is a long way from the beaches and other attractions, activities. Bus service fair. I rented a car, failrly essential, but found the driving nerve wracking. Roundabouts everywhere and poor (absent) signage, lane markings, etc.
The layed back atmosphere and the accommodating staff. Beautiful garden/pool area. Very relaxing because of the atmosphere. Excellent breakfast (European style). Only stayed 1 night and wish we had stayed longer. Good location. Only wish we knew how lovely it was - we wish we could have stayed a couple more days. Next time FOR SURE!
I chose not to stay there!! Very dangerous location. Bars on all parts of the building. Looked like a city jail.
This hotel is beautiful-- it's well-decorated and inviting. The staff there help you in any way possible, and really try to make your visit an incredible one. It really has an authentic feel to it, but you have absolutely everything you could need. I loved everything about it. It's not an all-inclusive resort and it's located in a real neighborhood of Aruba (it isn't beachfront), but it's safe and we really enjoyed getting to see more of the 'less-touristy' side of Aruba.
Staff, size, parking
Off beaten path but overall great place very helpful staff. And bereakfsst
Wonders has a bed and breakfast atmosphere. We felt very welcome. Owner and staff make you feel right at home in their charming home. The breakfast is so delicious and filling. the owner aims to please all of his guests with any requests.
Very clean, very quiet location away from the typical resorts. Breakfast was incredible, pool was relaxing, and the entire place was gorgeous. Can't wait to make a return trip. Loved everything...nothing bad to say.
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
O café da manhã é ótimo, a cama e travesseiros também são muito bons, um bom banheiro com bom chuveiro. a localização é muito boa, pois fica num local calmo, bem em frente à praia de Eagle Beach, que é linda. o único inconveniente é que a portaria não é 24 horas, o que complicava algumas coisas, como por exemplo a hora de chegar e sair, de pedir cadeiras e toalhas de praia.
O preço em relação aos outros hotéis da ilha, bem como a simpatia e atenção do staff. Foram sempre muito amáveis. O hotel oferece um computador com internet gratuita para os hóspedes. A proximidade de Eagle Beach. Primeiramente, a sinalização acerca da existência do hotel na avenida é extramente precária. Há a placa informando que ali funciona o restaurante Tulip, porém, com relação ao MVC, há apenas o logotipo, muito pequeno, na citada placa. Eu e minha esposa ficamos um bom tempo procurando. O quarto é simples, assim como todo o hotel. Quanto à limpeza, ficamos satisfeitos.
O fato do hotel ser pequeno(apenas 19 quartos), ter atendimento cordial,a localização ser em frente a uma das melhores praias de Aruba e de ter a opção de se fazer todas as refeições no hotel, facilidade de acesso às outras praias. A princípio, não.
The room we had looked fresh and clean. All the appliances worked. The free WiFi was fast. The room had no smell , the A/C worked well. The balcony was adequate with a nice view from our room. The hotel was in a good location close to lots of amenities . Considering the price we paid . There was nothing we did not like about this establishment.
It's really worth it The room service menu is too short and simple, bathroom could be better
The food was excellent, beach was great. Better than baby beach! Room was great but could be a little cleaner. We we're transferred from 6th to 18th floor and it was much better. Amazing view. No kids! Pool and beach was loud for too long- I think it went from 11am to 6pm... This place was expensive for $600/night. Loved every not of it except the price. Booking the restsurabts was a pain bc the only way you can reserve is waiting in line for 30-45 minutes and you aren't guaranteed and table.
The location was good, the pool and beachfront was nice. This hotel is a standard two star hotel. I had maintenance in my room each day of my stay for a problem, safe repeatedly would not open, A/C would not cut off, toilet backed up. It was just a horrible stay. Some of the food was cold and not labeled so with allergies I could not eat a lot of things. A lot of the staff did not speak even a little English so when you asked a question that just smiled. I spoke to the manager and the best he could do is give me an email to report the issues when I return. I think you get the picture...so needless to say the hotel stay part of my birthday was ruin
I am so soured by my bad experience, I refuse to rate any part as good. I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.
The location was great. Beautiful beach out front with lots of activities. I liked the close proximity to fisherman's huts for kiteboarding. Food quality and selection was very good as was the service we received. Great fitness facilities. Easy walk to Palm Beach Strip for shopping and restaurants. System for renting cabanas and palapas was a pain. We found it much easier to just rent an umbrella on the beach. There wasn't 24 hour room service but that isn't really a big issue.
Good If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .
My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
Great location, value and experience. Quiet, peaceful, and relaxing area. Not touristy and very nice cultural experience at a family house. Be sure to ask for recommendations of beaches and restaurants as they were PERFECT for avoiding the tourist traps. Breakfast was good but light and not very filling. Don't rely on if you're used to big breakfasts. Need car to visit anywhere but that goes for Aruba in itself as it's the only way to truly experience Aruba and all of its culture.