Amei o estabelecimento/jardim. Muito bonito. A equipe foi terrível. O serviço foi terrível. O quarto era muito pequeno.
Ambiente calmo e tranquilo que fica em uma pequena comunidade com campo de golfe Decoração antiga. A TV era dos anos 1980.
Não gostei do nosso quarto. Estávamos esperando um quarto como da última vez, com mais espaço e uma lareira, mas ficamos em um quarto muito pequeno, com janelas que não fechavam e um banheiro tão pequeno que você não podia se mover. Fiquei muito decepcionado já que tinha reservado mais cedo e pago pelo quarto.
A equipe era ótima, o quarto ótimo, e as atividades eram boas. Recomendo a todos, e tenho muitos elogios à equipe. Nada, tive uma ótima viagem
Conveniência para a cidade e as vinícolas
Localização e funcionários A instalação precisa de uma grande atualização. Parecia um condomínio dos anos de 1990.
O jardim/campo de golfe é muito bom. Para um preço premium, as instalações estavam muito desgastadas. Precisa de uma grande atualização. As 2 suítes não são nem mesmo parte do resort. Você precisa sair da propriedade para chegar lá.
Great customer service, beautiful courtyard and loved the complimentary breakfast. Ceiling was a little thin, could hear upstairs guests stomping around at 6am.
The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.
Location and included breakfast and happy hour. No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.
Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans! Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue
Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.
Beautiful Hotel!!! Breakfast was not well organized, i would rather pay for it instead
This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower. Please read above. The free breakfast was great and the hotel looks great, outside
The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries. They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.
The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus. Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.
Room and breakfast. We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.
Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.
Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect. nothing! It couldn't have been a better experience
Excelente localização Lixo espalhados corredores Elevadores não está funcionando Cama macia irregular Formigas no chuveiro A equipe poderia importar menos
Boa localização Quartos muito confortáveis Piscina em uma área pequena para o tamanho do resort A comida na recepção de casamento foi decepcionante A carne estava seca e o peixe estava mole
Acomodações boas e confortáveis com excelentes localização para as atrações de Napa Valley. Excelente serviço ao cliente!
Boa localização, prático, limpo e com funcionários atenciosos. Para quem está buscando um local pousar sem frescuras, mas com conforto limpeza e segurança está ótimo!
Bom quarto para o que precisávamos. Grande o suficiente. Banheiro bom. Seleção decente café da manhã. Mancha em uma das os lençóis da cama. Aranha na cama. Barulho estranho estalidos do banheiro.
Bom lugar para ficar. Apreciamos a nossa estadia. Não consegui acessar o Wi-Fi no quarto 7.
As camas eram muito confortáveis Pequeno almoço poderia ser mais completo
Visitas 'as vin'icolas Box do banheiro muito baixo. Posicao do chuveiro muito baixa.
Como um motel dos anos 50, camas maravilhosas, bom pequeno-almoço. Ter ficado aqui repetidamente ao longo dos anos. Mais barato através do Kayak.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa. There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
\coffee on the floor early am. very helpful staff. The small bed
A equipe foi muito atenciosa e hospitaleira durante toda nossa estada! Um membro da equipe cumprimentou-nos no nosso carro na chegada para pedir-nos ajuda e um outro membro (RJ) acendeu a lareira para nós quando estávamos tendo um almoço de família. Meu filho ganhou um novo amigo. Nada
tamanho e conforto do quarto, além de bom café da manhã que incluia iogurte e frutas. A internet não funcionava no quarto, apesar do site do hotel indicar o contrário.
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Clean room and bathroom Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Didn't care for the very high price. Way too expensive for a Best Western
Staff is excellent.... Friendly and helpful
Location, comfort and cleanliness Nothing. Everything was just fine
I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy. Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Great location within walking distance of downtown Napa, the Wine Train, etc. Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room. Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.