Prós: \coffee on the floor early am. very helpful staff.
Contras: The small bed
Prós: I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa.
Contras: There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
Prós: Staff treated us like family. They put our baby bottle bag in their freezer for us and accomated us to the first floor so we didn't have to take our newborn upstairs with the stroller and baby equipment. Waffles were amazing . I've never had sweet potato waffles before but I would recommend trying to anyone I know. Oatmeal was awesome too! Slow cooked oats and those fresh toppings cannot be beat for a continental breakfast.
Contras: Carpet felt musty/dirty on bare feet. Ventilation in the room was a little humid which probably is causing the poor conditions of the carpet. Feels like it can't get dry and absorbs dirt.
Prós: Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room.
Contras: Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.
Prós: Great location within walking distance of downtown Napa, the Wine Train, etc.
Contras: Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
Prós: Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.
Prós: Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect.
Contras: nothing! It couldn't have been a better experience
Prós: The staff was very friendly and helpful in arranging a winery visit.
Contras: Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Prós: Standard Westin property. Good location for Napa Valley visit.
Contras: Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
Prós: The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus.
Prós: The staff was wonderful and gave great advice for the best use of our time. The breakfast was much more than a traditional continental and the afternoon wine and cheese time was a nice addition.
Contras: The noise from the road was annoying at times.
Prós: The location is perfectly situation next to a lot of the nearby wineries which made it convenient, we even walked down the street to the Italian restaurant next door for dinner. The breakfast was pretty great with a lot of fresh fruit and pastries! The staff were very helpful.
Contras: Our first room was small and had the tiniest bathroom and we were a bit underwhelmed by the pool (the pictures made it seem much larger).
Prós: We stayed in a king vineyard suite and it was absolutely beautiful! Our patio was steps away from the vineyard! The entire suite was perfect! The wine tasting at the hotel was great too!
Prós: Liked the little extras like bottle of Hasl Wine and lavender spray. Great breakfasts and happy hours.
Contras: Small room but nice and clean. A little noisy at night. Beautiful property but a little to close to highway.
Prós: Ficamos em uma suíte King Vineyard e foi absolutamente maravilhoso! O nosso pátio era a poucos passos de distância do vinhedo! A suíte inteira foi perfeita! A degustação de vinhos no hotel também foi ótima!
They are truly passionate about Napa and running a first rate Inn Breakfasts are amazing
Prós: Friendly and extremely knowledgeable inn keepers of the area and activities, even gave us wine tasting coupons. It was a two for one price but when we told them Ken and Susie sent us there was no charge quoting their comment 'we just love them'
Prós: hotel itself is nice - rooms are great, location is great, free parking.
Contras: check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there.
no apologies, no empathy. at 4:30pm, here was my exchange with them:
check-in staff: they're working on your room right now
me: 'no they're not, i just walked by the room and no one's there
check-in staff: i'm not sure but they're working on your room right now
me: i literally just walked by the room - there's no one working on it
check-in staff: they're working on it right now, and we'll let you know as soon as its ready
oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.
Prós: The bed was uber comfy.
Contras: Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.
Prós: Great breakfast, great location Great service
Prós: The highs
-Extremely fast check in
-Complimentary non-alcoholic snacks and drinks in the room
Contras: The Lows
-That we stayed such a short time
Prós: Informal but attentive service,comfortable roomwhere everything worked . Young friendly helpful staff. Great breakfast. Walking distance toany shops and sites.
Contras: I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt
Prós: Ótimo café da manhã, ótimo serviço excelente localização
Prós: Os altos
- uma bela casa de banho
- Verificar extremamente rápido em
- de vinho de cortesia
- não de cortesia - lanches bebidas alcoólicas e bebidas no quarto
- a cama
- A decoração
- o silêncio
Prós: Spacious room had a fireplace, lovely linens and a big comfortable bed, good cable options and movies available to borrow for free. A high point was the definitely more than continental breakfast and free wine and cheese each night.
Prós: Not the greatest location, it's just off the freeway and near the outlet mall and the surrounding neighborhood is a little quaint, so not a super romantic exterior compared to the rolling hills of st Helena or Sonoma, but once inside the hotel is extremely pretty, freshly renovated, well decorated, quiet, and restful. It is a superb value for the money!! Perfect for a couple who've spent the day outdoors and who don't need a view to enjoy the evening together.
Prós: The rooms were roomy with a nice decor. The wine and cheese tasting every evening was awesome. Breakfast was very good, and being brought to the room was a nice touch.
Prós: We LOVED this adorable little b&b. So charming. Everyone was extremely nice. The room was so cozy and had a little fireplace. The breakfast was delicious and there was great attention to detail. Can not wait to go back for another visit and to rave about it to friends and family!
Prós: I stayed here for a couple nights with my boyfriend and we were blown away by every aspect of this b&b. It was very clean, beds were omfortable, toiletries were top notch. The daily breakfast is served in a wine cellar (along with their daily wine tasting from local wineries at 5:30pm). The staff is also super friendly. Hotel is 5 min from downtown Napa.
Prós: Hotel Employee has fantastic customer service..wonderful experience
We have always been impressed with any Four Sisters Inns, you can't go wrong.
Prós: We really liked the ambiance. All the wood work and decor was beautiful. Great location, walking distance to downtown Napa with so many restaurants and tasting rooms to choose from.
Contras: A lot of traffic noise when you sit out on the porch. Luckily the windows are good so it is not so bad inside. The inn was under construction so our view from window was blocked.
Prós: The room was very nice and the public spaces were very spacious and comfortable. The wood work was very creative.
Contras: The traffic was a bit noisy but it calmed down later in the evening.
Prós: Amazing breakfast and super friendly
Contras: Super thin walls lol
Prós: Great location, clean, nice staff. Nice sitting area down stairs with beverages and homemade cookies. We will come again. Thank you!
Contras: Staff were less interactive than at some bed and breakfasts that we have stayed in but overall they were friendly and helpful. The breakfast was good but it is more of a continental style where you serve yourself.
Overall, cute hotel and a good location
Prós: Very cute and walking distance from center
Contras: The breakfast was ok, and there was no pool or hot tub
Prós: I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy.
Contras: Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Prós: The staff was courteous and extremely helpful.
Contras: I wish they offered an inclusive continental breakfast. Your only breakfast option was the $13.95 "buffet" with a hot meal. The buffet was very limited and if you wanted something small, there was no other option.
Prós: The complimentary bottle of wine for liking them on Instagram was great!
Prós: Everything but the noisy room
Contras: Loud humming all night long from kitchen equipment.
Contras: Room was not made up after our first night. Had to ask after the second night to make sure we received fresh towels, etc. The toilet stopped flushing because for some reason the tank was not filling up with water. We had to add water to the toilet tank for the toilet to flush.
What kind of third world operation is this in Napa?
Prós: A garrafa de vinho para gosto deles no Instagram foi ótimo!
Prós: Tudo, mas o quarto barulhento
Contras: Zumbido alto durante toda a noite de equipamento de cozinha.