hotéis em Meca

Contras: Por que razão a minha reserva cancelar

Prós: Good room service. Breakfast buffet was delicious, close to Haram.

Contras: There was no iron for the clothes in the room.

Contras: It’s fair for alharm take long time to go to the room

Prós: The splendid vue of the kaabs

Contras: The food

Prós: Location. Cleanness. Luxury.

Contras: The toilet was in the same space with the shower , awful. I think they gave us the handicap bathroom, but nobody told us about that. We were shocked.

Contras: The amount of money per night

Prós: An ideal hotel for families or if your going with friends/group, great location close to the haram, the staff were really good and the breakfast provided had soooo much selection so you will definitely find something you like from cereals to total English, I would definitely be recommending this hotel to my friends and family In shaa Allah

Prós: - Parking is limited but the hotel management has created a beautiful plan of letting customers park behind Ajyad tunnel and a driver will take the customers to and from the parking 24/7 - I was lucky to meet a very pleasant receptionists Mr. Odai (on the day time) and Mr. Abdullah AlMalki (at night shift) at the check in desk indeed very helpful and smiling all time to customers despite been very busy. - The security guards are outstanding in care and help - And I won't forget the call center lady named Mona for the great assistance and guidance and lovely responses to our needs.

Contras: - The room service is bad bad bad and literally you have to beg the house keepers to come and change the primary bed sheet. We found the bed sheets Soo dirty when first time we entered the room.

Prós: Room cleanliness, Air conditioning, reception staff attitude, and customer services

Contras: Room service pizza

Prós: Very nice staff and very good behavior. Very well mannered staff. Polite and friendly. Presentable and cooperative. No parking problem. Wheel chair facility was wonderful easy to get it Good room cleaning, style and design

Contras: Breakfast was not for the price paid. The fired eggs very hard, looks like not real and not fresh Some more items can be added in the main course as compare to the price. If cover the parking area, it will be good for guests attraction

Prós: Location and Manager (who solved our issues immediately)

Contras: Noisy Renovation work, Very less staff, couldn’t handle the guest during busy time, specially in the restaurant.

Prós: The food at the restaurant was tasty and quite nice. I came early morning and the clerk nicely accommodated me although my checkin was scheduled for 5pm. I appreciated that.

Contras: The first floor smelled of mold. It appeared that there was water damage on that floor. Further, the room was very dirty. I saw droppings of mice as well as dead roches . We ask the room cleaner to clean the bathroom as it was really nasty beyond words. It looked as if it hadn’t been clean for weeks. He came to apparently clean it however, on inspection it just looked like he picked up the roach in the bathroom, changed towels and toiletries and just wiped the floor. The bathtub and shower head were not cleaned. Also, I will add it appeared the whole hotel might have been understaffed as when we went for breakfast there weren’t any available tables as the dishes were not cleared from previous customers, and this was about 7:30 am. We had to ask for a clean table. Although the breakfast was not bad, I felt presentation could have been better.

Prós: overall good

Contras: nothing to mention

Prós: Close to haram

Contras: We were asked to wait 1 hour before check-in due to room not ready. The price too high especially during ramadhon. Don't want to do hasanah/sadaqoh?

Prós: Excelência global

Prós: Location, it is near to The Holy Mosque.

Contras: Billing - try not to break anything or else they will charge 5 times more than its price. There is a very fragile piece of shaving mirror in the bathroom, during our third day I gave it a very slight touch as in many hotels the shaving mirror is movable for the ease of the guests but it rather cracked. On the fourth day the supervisor Emad Hadad visited to see the mirror and upon explaining how it cracked he told us "No problem, we will get it replaced" but on the checkout day I was charged with 650 SR for the mirror. I emailed in detail Hilton Group (as Conard Makkah comes under Hilton group) the above concern, they asked to wait for 3 days for the hotel management to respond but it has been more than 2-3 weeks and despite the follow up email they did not pay any heed to reply.

Prós: Location Breakfast Staff

Contras: Each and every thing

Prós: Every thing Staff

Contras: Nothing

Prós: The cleanliness, comfort and the food varieties...are awesome

Contras: None...

Prós: Very nice and room size is so good

Contras: Nil

Prós: The staff were exceptionally friendly and helpful. The room was well equipped and comfortable.

Prós: Coisa EVRY

Contras: Nada

Prós: A equipe foi amigável e útil. Limpo geral boa experiência

Contras: Eu acredito que o buffet de pequeno-almoço poderia ser muito melhor.

Contras: O Wi-Fi foi tão lento que eu não podia abrir youtu. ser vídeos ou Google. O restaurante tinha mau causa comida-me uma dor de estômago.

Prós: I highly recommend it

Contras: Nothing, it was perfect.

Prós: Breakfast

Contras: Charge very expensive

Prós: - It was the 1st time experinced Hilton Suites Makkah - It is a very nice hotel with very good location near to Al-Haram - Having the linkage to the mall giving a very good opportunity for internal shopping

Contras: - It is nice to have the hosts with "Dates & Arabic Coffee" but it's not avaialble all times which means need continous replenishment. - Restaurant's fees is a little expensive comparing with other good restaurants around. - Internet needs to be extended to 4 or 5 devices specially for the 2 BR suites - 3 devices only could be understandable for single BR. - Transportation avaialble with the agent is really veyr luxury but as well very expensive comparing with the same luxury could have it from direct deals.

Prós: Fantastic hotel and we were very happy with our stay. The customer service was outstanding and staff went out of their way to accommodate us and make our stay very comfortable. in particular our cleaner Azhar was exceptional and went the extra mile. We would definitely stay again.

Contras: Firstly, as a suggestion there could be non fragrance soap and shampoo on the side in the bathrooms. We came for umrah and accidentally used the soap in the bathroom affecting our ihram state. This would be useful for many guests and shows extra consideration particularly as many guests visit for hajj and umrah purposes. Secondly, we booked the partial view room. It would have been helpful to have had a picture of exactly what partial view would look like prior to booking in the pictures.

Prós: Excellent breakfast, plenty of tables and plenty of staff at hand, food tastes amazing. Hotel room was excellent. Location is very very very close to Haram. Check in staff were amazing. Overall experience, location, hotel, staff was spot on!

Contras: We needed to borrow some plates.. they charged us 5 riyal for each plate.. just to borrow in our room!

Prós: They gave me a complimentary upgrade to a 1bhk and it was awesome. The interiors were superb. Location very close to Haram and a bit away from the crowded areas at the same time. It was very peaceful and convenient. Everything was in easy reach.

Contras: Nothing as such

Prós: Localização Limpeza e instalações Os quartos era um pouco decorados demais, mas calmos e espaçosos

Prós: Excelent

Contras: Every thing was fine

Prós: Just the location

Contras: Very noisy side rooms

Contras: Air conditioning could be improve

Prós: Very good receptionists honestly at the front desk.

Contras: Ooh yes I booked online through the booked.com i was sent an message that the room is confirmed and the amount I'm supposed to pay is sr 700 and at arrival in Makkah at the checking in point I was told another fee of dr 1000+ vat n other charges. I'm not happy with that supposing I dont have plans that's us it. Pls make amends on this Ok.

Prós: the hotel location is the best in the haram, the breakfast was great . the staff were very helpful. All shops, restaurants and groceries are available in the surrounding area.

Contras: We booked a king size room but due to unavailability we were given two beds that was combined. Also, the furniture is old styled it should be redesigned to be updated and modern

Prós: the room and facility were elegant

Contras: the room service and resturant were really expensive the safa resturant buffet was costly yet the food served was okay not tasty room service is costs alot but quick

Prós: It is very pracical hitel. It does all what you need but it is not luxurious

Contras: Location. Quiet..clean

Prós: Serviço Comida Serviço ao cliente Localização

Contras: Old Vintage

Prós: Everything

Contras: Nothing

Prós: The location is the best in Mecca the shopping mall which is connected to the mall is good and have every thing the staff is helpful specially mr abdurahman on check in desk give my a good impression of the hotel the minute I arrived

Prós: IT IS VERY NICE

Prós: Good value.... Nearness to the Haram... Friendly staff especially Mr. Foud & Mr. Majed in the reception..

Contras: Nothing

Prós: Excelente localização, pena por dinheiro

Contras: Serviço de lavandaria muito caro, preços demasiado elevada

Contras: As camas eram muito desconfortáveis e o serviço ao cliente foi ruim

Prós: Clean. Close to the Haram. Staff was very nice.

Contras: Nothing to comment on this.

Prós: It was very clean and staff was amazingly friendly especially Akbar in reception amazing guy

Prós: Clean & comfortable

Contras: ‏Unavailability of cars parking for the hotel’s guests

Prós: I liked the location very well, which was very closed to the Haram Sharif... comfort within the room was great..

Contras: No comments

Prós: Every thing

Contras: Nothing

Prós: Nice clean hotel. Big room. Good breakfast. Location was good with a short walk to the Haram. Preferred this hotel to staying in the clocktower but think that the Hilton suites is the best location. All staff members apart from one were fantastic. Concierge in particular went out of his way to help my mum which was greatly appreciated

Prós: A localização é excelente Comida e serviço foram ótimos

Contras: O banheiro era pequeno e o sistema de drenagem de água era lento. Espera pelo elevador era em torno de 10 minutos no fim de semana. De segunda a sexta nenhum problema

Prós: Full Haram View !! Could not ask for anything more

Contras: Hotel should arrange for complimentary wheelchair transfer to the haram door

Prós: Room position, so clean and comfort. Staffs are very supportive.

Contras: Bathroom water drainage was not good.

Prós: People work there are very friendly staff; at reception: magd and ebtehal At room service: zain and roman All did there best for our comfort

Prós: Hotel location

Contras: The hotel is not worth a 5 star. It's too way lower than a 5 star hotel. The reception desk is too crowded and not many staff are available. You have to wait very long time just to get your turn and solve a small issue. Our check in was very slow and we had to wait because our booking was not showing on their system. They had to contact the booking center just to list our booking from booking.com Hotel location is perfect very close to Haram. Rooms are clean but room furnishings is not a 5 star standard

Prós: Café da manhã excelente Cama super confortável

Prós: الفندق نظيف واستقبال شرح

Contras: مكان الافطار لا يوجد اطلاله مميزه ... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Prós: Location, few steps from alharrem.

Prós: Room is

Contras: Scenery from room little bit sad

Prós: Good location....close to Haram.

Contras: The breakfast is always contains the same menu & sometimes some meals are not fresh. Needs to make some changes in the menu.

Prós: Everything else is perfect

Contras: Waiting time for check in and check out is quite long

Prós: Serviço de quarto.

Contras: Precisam colocar mais alimentos no buffet.

Prós: Breakfast included

Contras: The location, the hotel is the backside of the haram where there is a constant action and no direct access to the haram. you will have to climb a long big hill to get to the haram, there are cars on the street it's terrible to get to the hotel from the haram. Elderly person like mom could not do. Secondly the staff at the front reception, we waited two hours to get aclean room, and we were not the only family. when we managed to get a room it was smoking room when I specificly requested a non smokin room. The property was falsely advertised and lied. Rooms are not even close to the ones of pictures. you have to take multiple elevators just to get down from you hotel, I missed prayer towice. If you take a wrong one you gotta comeback again and the take the right one. I come to Mekka to take my mom to haram, this hotel made it challenging. I try to get out and stay somewhere reasonable (regardless of the cost) for my mom to walk to haram, wouldn't credit me for the knights I didn't use, I was stuck there. Over all it was a bad service and facility. Beware..... dnt stay here. This is falsely advertised, booking.com should be a shamed. I spend over $2,000 for missarable stay.

Prós: Staff were helpful

Contras: Lack of some bath utensils compared to other hotels in the region.

Prós: Pricing relative to the location

Contras: Staff attitude

Prós: The staff was really helpful and efficient. The properties was nice and clean. Im highly reckonmend this place.

Prós: The best thing is location and service. Breakfast is also great.

Contras: Nothing.

Prós: Nothing

Contras: No comment

Prós: Staff, quietness and the sitting area outside the entrance

Contras: The location is not that attractive, if traveling with the family.

Prós: All are perfect thanks

Contras: Food for dinner or lunch not good cooking

Prós: Clean everywhere

Contras: Yes I do

Prós: Respectable staff, comfortable, clean, walking distance from haram

Prós: Customer service, specially Mr. Obaid courtesious behavior, cleanliness, breakfast menu, distance from Haram, all was awsum. Highyl recommend.

Contras: All good. Infact wonderful experience Alhamdulillah

Prós: Clean and comfortable. Staff are friendly