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Friendly staff, great food, beautiful setting, we had a perfect stay. We felt welcome with our young daughter and the hotel is well designed It was perfect, we loved everything.
the welcoming staff and the fantastic location
The facilites is not working..
Beautiful room, with large space to relax, with nice gardens The location of the hotel is far from the city and there's nothing to do, this makes the place quite borring after a while. Once we left, we felt so disappointed because we had to wait for the payment by credit card. Moreover, they wanted to charge us more money due to this way of payment saying us that it's normal because it's charged by the bank, we refused to pay it.
Clean. Very nice rooms with nice bathroom that was partially outside. Very nice staff. Great view from the dining area, with views of Mt Rinjani. Highly recommended. A bit away from center of Mataram (10 minutes by taxi).
The owner of the hotel was extremely friendly and helped us with everything possible, it was really nice to stay at the Villa Sayang. The Villa are beautiful and the hotel garden and the view are remarkable. Everything was perfect!!
Price is OK, location is near where I need to go, so transportation is easy. Most hotels are located along the beach. Let's see... Blanket and towels are yellow-ish (not dirty, but more like OLD). They need to be replaced. 2nd day, our replacement towels are torn. Ugh. It seems the hotel's management need to replace quite a number of things.
Yes, I did like my stay at Puri Bunga Cottages. I felt the premises where very well maintained, very clean and was impressed with the condition of bath towels and pool towels. Often I have found these to be wanting in alot of similar hotels. The staff were very friendly and helpful, the only drawback for some people might be the steps, but I found the view very rewarding. Jillian, 17.06.2010
The room was dirty, old, poor facillities with a cold shower. The rate for the room is to high in comparison for what you get.
Great location on the quiet part of Gili Trawangan, right in front of the best snorkelling spot of the island. Very friendly and efficient staff. Rooms are really huge and very comfortable. Very clean. The restaurant and bar is really overpriced.
Quiet friendly hotel. Very attentive helpful staff. Great cocktails. Lovely sunset spot right next to private beach
It's far away from the main street... So it's in a quite and relly peaceful place but you need to go for 15-30 minutes to the street where the main restaurants are situated. Or you can take a horse (5$) or stay in the hotel or walk 5 minutes away where some local restaurants are located. The beach is not the best for swimming. It has a coral strand. But snorkel is fantastic. If you want to have a sandy coast just walk 3 minutes... It's not a problem. The hotel is lovely. The best on Gili... The rooms are comfortable, very clean. The staff is very obliging and pleasant. The fitness centre is small but I was even glad to the fact that the hotel has it.
The staff were really nice although they could use more training as to customer service. The hotel was located at the quiet side of the island and you either have to take the cidomo or take a bike to go to the central area where you can find most of the shops and restos...but it is a good location for those who love snorkelling since the snorkelling area is right in front of the hotel. We had some problem with the billing so it took us a while for the check out. We found some charges from the restaurant which was not ours.