O Hotel fica distante do centro histórico (uma estaçao de metro após o centro histórico), o que gera uma certa incoveniênica especialmente para voltar duarante a noite se você náo vai de carro. Esta rede de hotéis tem como bandeira uma politica de cordialidade com os hóspedes. No entanto, um dos funcionários foi bem pouco polido durante a minha estadia. Neste sentido eu espero mais de um NH.
a relaÃ§Ã£o qualidade - preÃ§o e tambÃ©m a localidade do hotel. O acesso Ã© fÃ¡cil de trem ou Ã´nibus.
the decor and design the cleanliness
The room was nice and the bed was good. I liked tha the windows could be opene, as I'm not a lover of airco The (private) bathroom of this specific (compact) room was across the corridor. You had to move between bed & bathroom with 2 cardkeys. Never have experienced that before!
Friendlyness of staff, design more light in the room to read a book, place to write and use laptop
It's location and a very comfortable bed. The modern design of the Hotel meant that there was no dressing table and no wardrobe. The sliding door to the bathroom with it's 24cm gap above the floor seemed strange.
The Hastens bed the very noisy a/c in the room.
The hotel was fine for the (advertised) price and the location was spot on. I booked a compact room at a specific price, when I arrived I was told "we have given you a room upgrade",however when I came to checkout and pay, I was told that the upgrade was not free and I had to pay extra. I never requested or even wanted an upgrade.
Room on the ground floor with window on an alley were people talk and smoke at night. Really not what you would expect for a "design" and rather expansive hotel. A lot of signature and approbation for every single thing you need in th hotel, very slow and unefficient. Anything above 50 Euro a night is too expensive in my opinion.
The design of the hotel
the rooms were too expensive for what it was, very small room without any luxurey and I paid €200/night including parking excl. breakfast. I was very dissapointed.
Location, distance to center and parking The room was small (only 1m around the bed) and gave a cramped feeling (no view). Room & Bathroom were clean, but basic, and nothing special. Even though we booked "just" a standard room, we expected more from a design hotel and for that price
Perfect location for visiting Maastricht. Right next to the Saturday flea market.
Good price and very friendly staff Rooms a little bit noisy
great breakfast, great position in city. we love the room with a comfortable terrace. almost nothing, only the temperature inside the room at check-in, too much cold. But it is quickly heated.
The staff were very helpful and the small touches were lovely - fresh fruit and cakes in the lobby were very nice. The breakfast selection was good. The location was great and there was lots of information about nearby restaurants. The room we stayed in wasn't quite as clean as it could have been, i dropped something on the floor that rolled under the bed - wasn't very pleasant to say the least!!!
Breakfast and location of the hotel Reception from the staff was poor and no hospitality, hotelparking was full I should have made a reservation for the parking, no suggestions from the staff, I had to ask for other options to park. Further the minibar : only 2 bottles of water nothing more (if you make advertisement with a minibar than it must be full in my idea.)
The location. And the bed was good. We arrived later Friday. At first we got an awful room. No views and it was as if you were standing in the kitchen itself. After some discussion we got another room which was much better. I don´t understand though that they ask the same rate for such different rooms.
Breakfast was good; very nice and helpful staff; room was clean and quite large which made me feel like i'm in a house and not hotel (nice feeling) Beware that some rooms are in the second building across the road (10 meters apart) and for some people it might be inconvenient. Personally, we didn't have problem with that
Room comfortable and stylish, fabulous evening meal in the restaurant, and excellent breakfast food Very busy at breakfast, felt a bit like a canteen
Good location, good breakfast. Was a little bit too cold. No air condition.
Localização colchões mais rijos e almofadas menos altas
Hotel com uma localização excelente, frente à estação de combóios e paragem de autocarros. Em bom estado de conservação, confortável, muito tranquilo. Funcionários muito atenciosos e cooperantes.
Localização boa. Bom café da manhã, comodidades e limpezas boas. O preço do uso do telefone é demasiado alto, os hotéis poderiam fornecer aos hóspedes telefone a bom preço, da mesma forma que se preocupam com limpeza, conforto, etc...
As camas quase não são feitas diariamente e a limpeza diária do quarto era deficiente.
room had strange smell,very loud noises throughout night,room was dirty,have stayed in better 1* rooms,1 very rude member of staff,no way a 4* let alone 4*deluxe,i even cut my holiday 1 day short because of this place,take your money & custom elsewhere
uncomplicated to expensive for what you get
Hotel was close and cheap, rooms were comfortable. Two chambermaids walked into our room without knocking !!
Closeness to main square and facilities Restaurant food in the evening is not of a great standard
good breakfast, nice reception, excellent location small rooms
Easy to find and park nearby, friendly staff, good breakfast. I think they could supply more in bathroom shampoos etc.
Location in city center The breakfast on sunday was really crowded
the food and the easy walk to the shops beds were to hard
confort and wireless facilities
to have room with one big bed
Localizacao, conforto e atendimento Um hotel deste porte, deveria ter wifi gratis e estacionamento (muito caro)
A sua localização: a proximidade com o centro histórico e a facilidade de passear aos arredores do hotel. O estacionamento também. A cama é péssima!
O tratamento dado pelos funcionarios do hotel
Do design do hotel absolutamente unico e imperdivel nas zonas comuns A decoraçao e arquitectura de interior dos quartos nao me pareceu compativel nem com o nivel de tarifas aplicadas nem com o conforto esperado numa estrutura deste nivel;por,exemplo o black out das janelas nao é eficaz,as portas de vidro tornam se excessivas e dificeis de manipular alem de ruidosas,a zona dos lavatorios é desconfortavelmente pequena.
O hotel fez muita confusão com os quartos que eu havia reservado.Depois estava cobrando o preço de quarto grande com cama de casal e sofá e na realidade me deu um quarto pequeno sem sofá.Também cobrou direto do cartão da reserva, procedimento que nunca recebi com minhas reservas booking. Sim, o mau humor das recepcionistas (duas que não lembro o nome)
Funcionários simpáticos e prestáveis, relação qualidade-preço, shuttle-bus disponibilizado. Em relação ao shuttle que nos levava para o centro de Maastricht e para o local do congresso, deveria ter horários mais ajustados às necessidades dos hóspedes e não deveria estar limitado a uma viagem por horário. Taxas camarárias não incluídas no preço. Dificuldade em pagar com cartão Visa.
funcionalidade de equipamentos do hotel, dentro e fora do quarto
Spacious room, comfortable 2m long beds Frequency of nearby public transport (bus 51) dropped from 30 min to 1 hour service after ca 9pm.
The service was excellent. The aircon in the room was too noisy and not working so well.
The cleanness and friendly staff. Also the free bus shuffle to town and the taxi deal was brilliant for going to town and back
The location of the hotel was in accoradance to my needs. The unfriendly hotel personel at the reception desk.
We really enjoyed the breakfast, especially during the weekend Disappointed with the service at front desk, had to ask 3 times if our rooms could be on the same floor before she said yes; wanted to charge us breakfast for the children even though our bookings said it was free for them,; booked taxi and it was a group taxi with 15 people in it, so I arrived late at my meeting.
I booked two nights on line and was charged 62-30 euros per night & when I decided to stay another night which I asked for on first day of stay .so when I came to check out they charged me 79 euros for the extra night which I found a little steep!
Friendliness of reception staff The hotel advertises pay for view TV this wasnt working in my room but I didnt speak to reception about this.
Breakfast. Above all, decoration.
The friendly staff and the pool table. There was no swimming pool and the work out room was very small.
We liked everything; lovely room,great staff, ample facilities, safe / secure location and a great breakfast choice. [Please mail me the guide to other Golden Tulip hotels]. Nothing to dislike.
Meeting people who were also stuck therefor their sins. Breakfast bread was good. Most of the xperience
Excelente ambiente e localização.
A localização, e o ambiente que envolve o castelo e o próprio castelo
o sossego,a limpeza,o staff,o pequeno-almoço e a beleza do hotel e o bosque lindo francamente nao
Casa palaciana totralmente renovada com um interior moderno e confortável de gosto muito actual.Vistas muito bonitas para o jardim e campo tanto do quarto como das salas, bar, restaurante.Facilidade de estacionamento e relativamente perto da Maastricht tendo automóvel Não tenho nenhuma queixa e a relação qualiade-preço é excelente. è indispensável no entanto ter carro.Não é um "boutique Hotel", se é isso que estão à espera. è um hotel com muitos hospedes e movimento.
O Hotel é muito bonito mas é bom para quem vai de carro
breakfast should be better
hotel rooms in design. position was excellent. l'occitante products
The location was prime and the design very unique. Shower and sink were directly in room; we were girlfriends sharing a room so there was a lack of privacy for us during our howers
The best things was the room which was very minimal but very cosy and the location. The breakfast was pretty basic.
The hotel position is perfect
Partly business, partly leisure.
bed was very high qulity the reception is anawailable in the evening and in the moring - as a result < I did not properly checked out, need to call a hotel o ensure that evrything was o key and to ask them to send a confirmation of my payment
The maid was very friendly. They would not take a credit card; we had to pay in cash. The bathroom shower was a bit moldy, and there wasn't always hot water. The voices of owner/manager in office below our room was VERY LOUD.
value for money, middle of the centre of Maastricht and the room was very comfortable. Okay there is no bar but there more then enough bars in the area!
The modern design of the hotel and the central location in Maastricht Check-inn from 12hrs untill 15hrs was a bit short, but we we're told in advance
It was nicer than I expected. We had a room on the top floor and it was kind of cool looking because of the ceiling. The room was much bigger than I expected. There's no elevator so we had to take the stairs to the 4th floor. Fine for me, but my friend was lugging a heavy suitcase.
Missed some nice lights in the very dark blue room.
Very nice personnel, old style but functional, nice restaurants around no parking, not easy to reach by car
small and cosy
The breakfast, the location of the hotel
The staff were truly friendly, helpful and quite understanding even towards the children(1 and 4 years). Also we accidentaly kept the woman at the front desk for hours since we returned to the hotel to check in and move the ruggages before 10 instead of 2, which we told her first because the kids may need a nap. Though she was worried, she did not complain at all and just being kind. If the price could be a little lower... even better!!
This was an historic building restored to high standard that was in the heart of Maastricht on the city market square. The location provided ample opportunity for exploring the city. Happy with the stay
Incredible attention to details.
Nice spacious room with real coffee making machine! The breakfast price was slightly expensive
The owners were very friendly and helpful The breakfast was a little dear for what you got (16 euro a head).
Nespresso machine in the bedroom. Elegant dining area and salon.
Very clean comfortable rooms. Nice Breakfast room and good selection at breakfast buffet. Very friendly and helpful staff.
Excellent breakfast '-
Real character hotel with very central location. value for money for breakfast can be improved.
A beautifully decorated reception and dining area. Very helpful staff and very friendly. The breakfast was not included in the price.
The large room, the interior of the hotel, the location. The price of the breakfast. Way overpriced.
spacious clean room and minimalist decor no phone in the room and poor choice of self service food in vending machine
Even though breakfast price is high (breakfast is not included) we used the coffee machine and heater in the room (thee and coffee were also present at the room) to have our small breakfast. Also there was a small locker in the room for valuables. The plastic furnitures were kind of cold to me...
The wide room and bathroom. The room's design and comfort (plasma tv, radio in the bathroom). None.
space is quite big and design is very modern breakfast is not included in room price
Location, price. avant garde furnishings/decor. There was no phone in the room which made communication from the outside difficult.
comfortable and different bed, good location dirty curtail, plastic chairs, uncomfortable armchair
We liked the apartment for 4 adults. we did not like the 4th floor without elevator.
The room looked nice and had all the facilities of a basic room. The staff at Hotel le Roi (where we had to check in and check out) was not friedly at all. More important, the climate of the room was very bad. Although the temperatures outside were mild, in our room it was over 35 degrees C. and extremely humid. We could not find any air refreshment system to do anything about it. And the room has no phone connection with the reception.
nice bed, good location no telephone in the room, poor and expensive breakfast, personnel is not very friendly
staff very friendly and room is spacious