Hotéis em Lugano

dos pequenos almoços, piscina e sauna. os quartos eram limpos. os preços do restaurante(por esse motivo não almocei nem jantei no mesmo).Pagar 5 francos para nos fornecerem um roupão num hotel com piscina e sauna.

hotel razoavel

do restaurante, porque o resto do servico, para um hotel 4 estrelas ficou muito a desejar. sempre que se pague o parque para o carro deviamos ter o lugar garantido coisa que nao acontece neste hotel mesmo sendo 4 estrelas.

localização e atenção

Não disponibilizar internet WiFi gratuita.

o quarto era bem confortavel. Achei que poderia ter um maior apoio ao cliente em termos turisticos. Chegamos no balcao e pedimos um mapa que era simples, não havia muitas indicações, o máximo que a recepcionista falou fois dos funiculares e só.Ficamos dois dias na cidade e não sabiamos para onde ir o que conhecer alem de chegar na beira do lago e andar. Cuistamos a achar restauranres (e tivemos que andar muito para isso). No segundo dia acabamos indo num outlet (fox town por não saber o que fazer na cidade). Achei pouco para a cidade em que pagamos o maior valor por estadia do hotel.

O quarto família - dois quartos conjugados - eram bem confortáveis Estacionamento muito caro, Internet muito cara, restaurante muito caro ...

Nice hotel, large Room, there is tow part of the hotel one is Luxury anther one in deferent location so. Clean, relax, But need new furniture Bathroom very old, old Ceramic Not clean (black between ceramic) they have to change it, You need car to transfer

Beautiful location, walking distance to the centre of Lugano. The Residence is separate from the actual hotel and therefore cheaper.

service was good the hotel is situated at the top of a mountain. unfortunately most of the rooms are situated in an otherpart, down the backside of the mountain with no view at all. premises are very old.

Grounds were very nice. Rooms were very clean. Restaurant staff were very friendly and provided very good service. It's well maintained but a bit outdated.

A área do SPA , piscina, Jacuzzi -SPA SIm, deve ter reformado o restante do Hotel . Acabaramos de vir de Hotel 5 estrelas em Praga e o contraste foi brutal

The view, interior design, and the restaurant. I arrived at 3 pm and had to wait until 5 pm to get into my room, which I did not complain, but then the following day, I wanted to take a boat trip, and asked to extend my check out time for 30 minutes at 12:30. Then the reception replied that there is someone checking-in at 13:00, and therefore asked me to check-out before I leave for the boat at 8:30. The schedule for the boat is not my fault and where I had to wait until 5pm, I found this very unfair.

The spacious and well equiped room The personalized wellcome card and snacks that were snicked into the room during our absence. The room was tidied up whenever we left it. Breakfast (quality) was not up to the standards of a 5 star hotel Staff seamed reserved and inattentive, perhaps because we did not speak itallian. The toilett was broken, dripping/trickling water produced a constant annoying noise.