Prós: Really clean and fantastic variety of continental breakfast
Contras: Too long to wait to get deposit back 7-10 days very expensive
Prós: Convenient, fairly quiet
Contras: Booked this hotel because it had a pool and arrived to find it was out or order and clerk said she didn't know when it would be fixed and we could go down the road to swim for $10 each. Fortunately we were able to use the pool before we left
Prós: The breakfast was great
Contras: Our room was very loud
Prós: The service and breakfast were excellent!
Contras: The room we booked was a suite but there was no door between sitting area & bedroom which was inconvenient especially with 2 tv's. Also hotel booked 5 hockey teams at same time not great idea!
Prós: Beds are super comfortable. Lots of choice for breakfast
Prós: Very pleasant helpful staff. Very clean rooms.
Prós: Very friendly and competent staff. Good breakfast included.
Contras: The term suite was misleading after having been in other all suite hotels. This was like a regular hotel room with an added smalll room with a couch and desk. However, we did enjoy uor stay while we were in Lethbridge at the Skate Canada International.
Prós: A first class experience, everything was great the room was very comfortable and breakfast was incredible
Prós: The hotel is fairly new and was what was expected as a Best Western. The room was as expected and the location was great. The breakfast staff was great, very efficient and helpful! The hotel was close proximity to shops and restaurants and highways.
Prós: The room was nice and clean, the staff was great, the breakfast was very good, the bed was comfortable. That's all we want.
Prós: NOT MUCH
Contras: SMOKING OUTSIDE THE LOBBY DOORS, NO AIR CONDITIONING IN BEDROOM SUITE, ONE BOTTLE OF WATER PER STAY, REFIGERATOR FROZE OUR JUICE AND SANDWICHES, NOISE FROM WALLS, NOISE FROM HALLWAYS, TALKING HEARD THROUGH BATHROOM VENT
Prós: The staff were very friendly and accomodating. They offered preferred parking knowing that the two weeding receptions on site would use all the free parking. The pool area was clean and in great shape.
Contras: I did not check too closely when reserving and got two double beds. I thought Queen was a standard. My fault but seriously queen or bigger beds guys. Also this location has no convenience store. I had to get directions to another location to buy deodorant.
Bed comfortable. Shared bathroom for 3 rooms, but nice. Nice outside porch.
Prós: Home was immaculate, as was the room, complete with everything we needed and more. Breakfast was wonderful. The owners were lovely people and we enjoyed our stay very much. We highly recommend staying at Charles Street B&B.
Contras: I wish we could have stayed longer. Nice town.
Esta suíte de um quarto do porão charmoso e acolhedor é completo com 1 ½ banheiros, cozinha aberta / jantar / sala de estar e é um refúgio de boas-vindas para o single, casal ou família pequena que necessitam de alojamento temporário, enquanto eles férias, negócios completo ou exigir o acesso hospital em nossa bela cidade. Ele está em uma localização ideal no coração de Lethbridge localizado no histórico Bairro London Road. Estamos conveniente para o centro, o Hospital e College, vias arteriais principais e uma quadra de uma parada de ônibus. O belo Parque Nacional Waterton é menos de uma hora e 30 minutos de carro. Charles Street Suite é decorado com bom gosto com acesso total a lavanderia. A cozinha está totalmente abastecido com todos os pratos, talheres, utensílios e panelas que você precisa para se sentir em casa. O quarto apresenta 2 roupeiros, roupa lavada, uma cômoda e mesa de cabeceira e duas camas de solteiro. A cadeira está disponível para crianças pequenas. Os amplos recursos de banho para ambos aqueles que gostam de mergulhar e / ou chuveiro com a vantagem adicional de um banho de meia localizado fora da porta do quarto. A sala oferece um espaço de jantar com uma mesa, lustre, gaiola e quatro cadeiras, um sofá e duas cadeiras de acento. A TV de tela plana é uma adição bem-vinda para aqueles que preferem apenas aconchegar-se em casa. Wi-Fi e internet estão incluídos. Parquet e serviço piso laminado a maioria da área, enquanto o quarto é acarpetado. Seu espaço de estacionamento próprio pessoal está convenientemente localizado mesmo à porta na propriedade! Charles Street Suite é, infelizmente, não cadeiras de rodas, pois há cinco passos que levam até a entrada. Convidamos você a Lethbridge, a casa de ponte mais longa e mais alta do mundo cavalete. Todos os anos, pessoas vindas de todo o Canadá e de todo o mundo visitam Lethbridge para as experiências únicas e atrações que oferecemos. Estamos ansiosos para serem seus anfitriões durante a sua estadia.
Prós: The staff was very friendly and helpful. They were ready and willing to share great information about things to do and places to eat.
Contras: It was dated, but very clean.
Prós: Friendly staff, comfortable surroundings.
Prós: The front desk staff were amazing
Prós: The pool for our son and the amazing service :) Super welcoming staff!
Prós: Was perfect
The hotel is average, but not worth what we had to pay to stay there. My father was in the hospital and was quite stressful to hear that they were not going to honour their rate they had promised to me over the telephone; the day prior. Very poor service, when they could have phoned me to let me know. They claimed not to have my phone number...Next time we will stay at the Hampton Inn next door instead, for the same amount.
Prós: The location of the hotel was good. Breakfast each morning was nice. The hotel was quite clean; minus the colony of ants surrounding the hot tub area.
Contras: The level of service was different with each staff member. 2 staff members working there was standoffish. We were promised a certain rate and then got to the hotel, to hear that they were not going to provide us that rate! Ants around hot tub
Prós: price value amenities many pluses internet, breakfast parking
Contras: could not connect to the internet weak connection , likely not their fault, just the service of shaw
Prós: The staff were excellent. Changed and upgraded my room at no extra charge.
Contras: No coffee for the in-room coffee maker.
Prós: The room was clean ~ that's about it
Contras: The customer service was horrible. They gave me a key two different times that didn't work and then when it did, the room they gave me a key to was already occupied! The breakfast area was extremely small for the number of people expected to eat there.
staff are not well trained. Left complaint with head office. Like the super lodge just north. bigger room, same road. lol. I don't fit your category for question 3. how about caregiver with handicapped individual? didn't see that selection.
Contras: needed to stay another night. they refused for this price. wanted 20 bucks more. went to the parking lot and booked with a better star motel for---- bucks. (15 under what they offered me) guess they sent my money and me to a better life!
Contras: I booked an executive queen suite and ended up with 2 queen beds in my room which is not what I ordered. Don't know if it was your fault or theirs but at this point won't use either of you again
Prós: It was nice but expensive for what was available.
Contras: The beds were a bit harder than we expected. Not overly hard but some in the group had a hard time sleeping on the mattress. I walked to the office to the staff for a couple of extra towels.It took 3 hours and a second phone call.
I had kind of stayed away from Econ Lodges after staying in one on 16th ave in Calgary that was terrible .. Tried this one out and it was much better .. Cleaner and friendlier .. The area is good for restaurants and pubs .. Nothing to exciting about the place but it was good for the night .
Prós: The location was good and it was quiet ..
Contras: Not anything to bad .. very average motel ..
The hotel staff needs to be more accurate in their billing(s) to ensure correctness. This also reflects on Priceline .
Prós: close to services
Contras: I booked through Priceline and was also charged the cost of the room. In other words I was charged twice. It appears they did not look at the booking. Maybe it was the staff. I am working with Priceline to get this issue resolved.
Prós: The staff was courteous and the rooms were clean... it was quiet and there were no interruptions from staff or other guests
Contras: I found the internet speed slow compared to home but they still have free guest WiFi which saves on data
Prós: The room was a nice size and the staff were friendly
Contras: The room was only superficially clean. Dust on high stuff.
Prós: It was available and cheap enough (under $100)
Contras: The hallway was grungy, the room smelled smoky (despite being a non-smoking room), the bathroom hadn't been cleaned properly, the towels were gross and the beds were the wrong size (we had pre-booked two queen beds).
This was far from a total dump, but not anything fancy. I expected better.
Prós: The bed was nice and compared to the last hotel I stayed in the shower actually worked like it should. It's not a bad hotel but it isn't at the standard that one would expect from the Ramada name.
Contras: Yes, the hotel is extremely dated. The bathroom had exposed brick that didn't really work with the normal ceramic tile & no exhaust fan (for moisture or odors). The sound proofing could surely use some work (my room was near the ice machine). I tried to use a calling card for a long distance call and eventually gave up - the instructions actually on the phone were different from those listed in the guest services binder. I called the front desk for assistance and didn't really get any - no matter what I tried I couldn't get whatever phone system the Ramada used to recognize my card (it worked fine at several other hotels in Alberta). That was rather frustrating.
Prós: O quarto foi um bom tamanho e os funcionários foram simpáticos
Contras: O quarto foi apenas superficialmente limpo. Pó em coisas elevadas.
Prós: The night staff was very friendly and did a great job with customer service.
Contras: Room smelled like there had been fire previously. Smoky, but not cigarette smoke. There were blood spots on one of our towels. It was unwashed. Another towel had a black stain. Breakfast was ok. Staff were indifferent
Contras: Breakfast was terrible. Really old
Contras: Hair on floor next to tub. Bed was very uncomfortable. Very old hotel..needs updated very badly. If I had known what hotel it was b4 booking I would Not have gone there. Not happy with this type of booking...I will clearly not book a hotel this way again.
Prós: Manager was super friendly and helpful.
Contras: First day, cleaning staff did not remove garbage from room. Second day, cleaning staff did not come to clean until 4:00pm. Free breakfast was terrible. Coffee undrinkable, waffles were frozen Eggos.
Prós: the price, location, clean
Contras: I think someone was living in the room next to us, there was a old white mustang that kept coming and going, with a bad muffler and parked outside the room, woke me up twice.
Prós: The room was vey good, staff friendly, included breakfast good and we'd stay again
Prós: nice rooms
Prós: Location in mid-Mayor Magrath Dr. in Lethbridge was convenient to everything.
Contras: Excruciatingly bad property; starting with a rock hard bed --[likely a recycled box spring, not really a mattress]; to the permanently-closed pool [covered in old, used mattresses]; to the extremely minimal, cheap continental 'breakfast', this was baaaad.
Contras: Noisy in wall air conditioner that rumbled. Stuffy room needing lots of tlc. Mold on ceiling of bathroom, leaky tun faucet that dripped all night, bugs in washroom and a fly in room, ripped towels that had thread coming off of it. Cleanliness?! dirty
Prós: cheap price
Contras: old room not very clean there were cigerette butts under to side table.
Contras: Rooms are very ordinary with nothing special in them
Prós: The rooms where clean amazing staff I went with my brother and his 5 year old daughter and the rooms where clean the bed's and towels where redone With new sheets and towels very happy with the service
Prós: they had internet and tv.
Contras: room was very outdated, lamp fixtures on the wall were loose, room was very cramped. Shampoo bottles and soap were extremely small even for a hotel. towels felt like sand paper. the bed was very hard. overall the room had sort of a crack house vibe going on.
Prós: Good location cheaper rooms I enjoyed super 8's
Contras: There was a hair on the shower Wall but we were to tried and forgot to say anything about it to the staff the room could have been cleaner
Prós: All the things you need for a good stay and them some at a good price
Contras: The hotel breakfast did not exist. When questioning the front desk they said they may be able to scrounge up an apple or an orange if requested on the morning.
Contras: The lobby was very dirty, mud on the floors and dirty walls and glass. The man at the front desk was sketchy &Imade me uncomfortable. The toilet in our room wouldn't flush & the scary man came up to fix it but then the water ran ion it all night.
Contras: The vents were filled with pigeons feathers and or first room the tub was full of hairs and it was plugged. The table legs were falling off in our room. All the tv channels were fuzzy and not good quality at all.
Prós: The price was great and accomodations were excellent, considering the cost.
Contras: TV programming was very poor.
Staff were very friendly and helpful. The hotel was very easy to get to and had easy acces to the restaurant attached to the hotel, a very big plus when travelling. Would recommend it.
Prós: Easy to get to
Contras: It was an older style hotel and the pillows and the duvet were smelly