Os quartos renovados do hotel são muito agradáveis, - embora um pouco pequeno. A localização é perfeita para Epcot / comida e os hóspedes podem beber vinho. A equipe atenciosa e acolhedora. Crianças piscina com escorrega fecha às 6. Quartos para não-reformado em ala leste têm um cheiro de mofo.
Lugar limpo e agradável com um bom serviço Família pouco orientado desde pela Disney
Boa localização. Edifício recém-renovado. Taxa de resort. Taxa de estacionamento. Equipe mediana em relação a como lidam com pessoas. O hotel não estava totalmente cheio e eles tinham muitos quartos vagos com vista para a piscina. No entanto, nos deram um quarto com vista para o estacionamento e tivemos que pedir para mudar de quarto.
Essa foi minha segunda estada no Royal Plaza Resort, é um Hotel Excelente, as camas são super confortáveis e o Hotel é limpo. O café da manhã apesar de custar 15.00 dolares, vale a pena. Recomendo usá-lo em qualquer tipo de viagem, especialmente se planeja visitar aos parques da Disney. E também recomendo o uso do Booking.com.
O parque de estacionamento e taxas de resort.
Tudo! Hotel em construção mas não é inconveniente.
Demorou mais tempo do que o esperado para entrar no quarto.
A funcionalidade e praticidade do hotel; funcionários extremamente atenciosos; e, garagem disponível, sem custo adicional. Sim, solicitei a troca de uma lâmpada; apesar dela ter sido trocada, os funcionários da manutenção fizeram uma sujeira enorme no quarto, encharcaram o banheiro, utilizaram toalhas de banho para enxugar e não limparam.
Conforto, Luxo, Limpeza O estacionomento é péssimo, muito longe da entrada do lobby, sem falar numa subida muito íngrime para o acesso ao lobby!
A localização é incrível. Os quartos são nice um grande. A equipe é muito agradável e útil. A cabeça do chuveiro era terrível.
Do outro lado da rua da Disney Springs. Fácil de comprar e comer. Quartos muito confortáveis. A equipe foi muito útil. Nada.
A localização era excelente e o hotel foi incrível! A piscina é excelente e ótimas acomodações!
o quarto é moderno, amplo, confortável. O banheiro é bom e os equipamentos são novos. Poucos empregados para necessidade dos hóspedes. Atendimento demorado. Restaurantes funcionam em horários restritos.
As acomodações são ótimas, muito limpo, bom atendimento, boa localização para quem vai aos parques da Disney.
Localização excelente e transporte para os parques da Disney a cada meia hora. A limpeza do quarto poderia ser melhor.
Localização é excelente. Apenas a poucos passos da Disney Springs. O hotel diz que faz parte do Disney Resorts mas não faz. Nenhum dos benefícios dos resorts da Disney estão disponíveis neste hotel. Sem horário estendido nos parques temáticos. Estacionamento sem manobrista: 20 dólares por dia! Preço dos alimentos. Limpeza muito pobre.
Localização, serviços a disposição,serviços adicionais como tikets para os parques, rent a car. não
Ficamos muito decepcionados com o buffet de pequeno-almoço. Era muito caro e a comida estava fria.
A localização é um ponto fortissimo desse hotel. As acomodações (quatos e instalações do hotel) são muito boas. Excelente custo benefício. O ponto negativo do hotel é a cobrança de estacionamento $ 10,00 por dia no que você mesmo estaciona e $ 16 por dia com valet.
E um hotel confortavel, bem localizado, próximo ao que queríamos , parques da Disney e outlets.
Perto da Disney, Universal etc. Quarto agradavel e silencioso.
É um hotel que tem a magia da Disney . Achei que no hotel há muito consumo de energia . Nao tem inibidores de consumo , tipo a chave . E achei o cafe da manha muito caro
Ótima propriedade perto dos parques temáticos. Verifique as taxas ocultas e as taxas de estacionamento ao reservar. Especialmente se utilizar um motor de busca.
localização, preço e atendimento . Não
A rapidez no check in e check out, a localizaçao e otima, e os funcionarios sao atenciosos. A internet nao deveria ser cobrada e deveria haver uma orientacao melhor para a realizacao de chamadas internacionais ou ate um convenio para reduzir custos das ligacoes. Seria um diferencial para o hotel.
Localização e restaurantes no lobby Acho o ambientes dos quartos meio pobre por ser da cadeia Hilton
Closet is too small. With the ironing board in the closet you can't fit anything in there. I understood this room #444, was newly constructed....has anyone tried hanging a suit in this closet? very poor planning. Secondly air conditioning was malfunctioning when I was there. I doubt I'll stay at the Swan again. p.s. Note I didn't mention the bomb scare...that could happen anywhere. The closet is ridiculous.
The boat ride from the hotel to Epcot, boardwalk, and Hollywood Studio's. Our reservations were for the Swan hotel but when we arrived we were told we were at the Dolphin hotel. We asked why we were there our reservations were for the Dolphin hotel. We were advised we must have read the confirmation wrong. The woman at the Dolphin hotel asked if we had the confirmation. I pulled it up on my phone and she confirmed it showed the Swan. She asked if she could make a phone call. She made the phone call in front of us and advised the person on the other end what I had and what their system showed. She was told we were supposed to be at the Swan and they corrected it in their system. The lady apologized and said that she could check us in but we would have to get our key's from the Swan because their systems were different. When we came back the bellhop that was going to assist us with our bags said very sarcastically, "ladies you are at the wrong hotel. I will tell you very slowly how to get there." We told him that we went to the Dolphin and they found that we were supposed to be at the Swan. He told us he would assist us with our bags once we got our keys. When we turned around he ducked into the back and a different bellhop advised us that he went on break so he would assist us. The room we were in smelt like mildew and we were advised that there were no other rooms available.
Location Required 2 night minimum
The room was fantastic. Updated and positively posh. The 12th floor view was incredible with fireworks shows from two Disney parks. The in-room Starbucks was a nice touch. I found a new favorite Disney hotel. Thanks!
Upon check in we got a free upgrade to a suite no extra charge.
Hotel was comfortable and clean Our room was next to the elevator so we didnt sleep well from the noise of the motor constantly.
Location to Epcot is a huge benefit. Great staff. Remodeled bathrooms are great. Older facility is noticed.
Staff was very helpful and friendly. We received a free upgrade to a suite, which was elegant and huge! We loved the swan! Nothing!
Staff was very friendly and helpful Very pricey for simple things like morning coffees or breakfast for kids.
Beautiful hotel! The character dining at Garden Grove restaurant was awesome, have your kids bring their autograph books with them. Staff was friendly and very accommodating to families/kids. We ate dinner at Il Mulino restaurant and despite being more upscale Italian, the waiter was very engaging with our kids and was happy to make them chocolate milk with dinner! The grotto pool was beautiful, large, and poolside food/beverage service was on the ball. Nothing really not to like, just some advice: Prices are expensive but hold value. This isn't a Super 8 but then again they treat you way better than a Super 8. Just remember EVERYTHING at Disney World is expensive. Also this: this hotel is on Disney property but is NOT a Disney hotel. You still get the same perks like early park entry and free shuttles to the parks, but what you don't get is free shuttle from/to the airport on the Disney Magical Express. A Disney rep will tell you to use Mears transportation saying it's cheaper than a taxi but don't. Our taxi, with tip, was cheaper than Mears' fare plus we didn't have to wait the half hour for the Mears shuttle. We were in a taxi in about 5 minutes at the airport.
Proximidade de WDW
A localização do hotel é muito boa , normalmente você fica está 3 a 47 milhas dos melhores locais de orlando, bom estacionamento , os quartos são antigos mas confortavéis , boa lanchonete no lobby. não
a Proximidade com Disney downtown Funcionários mal treinados e o descuido da area externa dos apartamentos
A localização O hotel é caro para o que oferece. Os quartos não são novos. O serviço de quarto é uma porcaria. Fiquei neste hotel 14 dias e foram constantes minhas idas a recepção buscar sabonete para banho ou copos. Eles ainda cobram uma taxa de resort que na minha opinião é um roubo. Não vi nada de resort no hotel, e vamos combinar, ninguem vai a Orlando ficar curtindo hotel! Para esse não volto mais.
Gostei de três aspectos : a atenção dos funcionários , a localização do hotel e do serviço de transporte aos parques temáticos . Gostei de tudo .
That the safari was 8 & up.
Pay the extra money for a savannah room! There was nothing better than coming home after a long day at the parks seeing giraffes, zebras, gazelles and many other African animals right off your balcony. I've never been that close to exotic animals and I didn't want to ever leave my room! Plus, the service here was impeccable. I wish I could have stayed longer.
I attended with my husband and 2 younger children and 2 older children. We all had something to do. I like the different activities and chance to just relax. Everyone loved the numerous pools, lazy rivers, and there were many Jacuzzi hot tusb that we always found that it wasn't crowded. I will definitely stay again.
Very nice resort with large rooms
It's on Disney Property, good for family to spend time together rather then having two separate hotel rooms. They waste your time trying to get you to buy a time share. They tell you to go to a different area to get parking pass and then keep you
The resort is close to everything. We used the grills almost nightly. Lots of things for the kids to do. The maid didn't come once during our 5 night stay. When we got to our room the tub was leaking from the handle. The fan that drys the tub came on scaring my kids. We called the front desk and it was fixed quickly but I feel the maid should have caught it when she cleaned. I also didn't like how they try to get you to buy the timeshare.
Location of Hotel, near Disney World and size of 2 rooms condo.
the pool was very nice, the room was sweet.
It was a great experience and value but unfortunately we were not able to use the facilities like we wished ,due to the bad weather Not having acomadations for a full dinind experience is a disapointment, especially when you have spent all day at hte parks, people just want to relax and not have to drive out again for dinner. Also check in time should be at 3pm. and check-out at 11am. like a lot of other resorts ,because we felt very rushed in the morning like other guests.
The room was nice, and the furniture (beds, couches) were comfortable.The balcony was nice. There were toenails on the bedroom floor from the people that were there before us. That was disgusting.
This hotel gives you the full Disney experience. Take away the Disney aspect and you have an average motel style room in the little mermaid section where we stayed. If you pay more, there are better rooms closer to the resort style pool. The eatery was Disney style and the food was just what you'd expect from one of their mass dining experiences.
As it is described it is a Value Resort, the cheapest Housing by Disney but kids friendly invironment, but misses basic shopping needs like fresh milk and cereal as it has a small useful Kitchenette. With a fridge, microwave, wide cabinate but they use USA electric sockets only, you can buy a converter from the gift shop but bare in mind USA only uses 110V electricity. so make sure your device is dual current or you'll end up grumpy like my wife who couldn't use her own hair Devices ;) .
Mermaid room is small, but ok for a family of 4. The resort has a nice theme and the grounds are very clean. The walk from mermaid rooms building 8 is a long walk. It took 11-12 minutes to walk from room to the "cars" pool.
The pools were the best part of the resort! 1. The smoking area is on the jogging trail! 2. There is only one food court for all the guests so expect long waits in line. 3. The only provide one bed sheet so bring a blanket!!!! 4. Guests don't know what to bring to the registers when cashing out their food.. So they leave the line to get stuff and hold up the registers!
We were upgrade to a nemo room and that was a very nice surprise. The room was bigger which included a microwave, kitchenette sink and refrigerator. Indoor entry was a plus. The little mermaid rooms were really small and not very appealing. All the room were outdoor entry much little motels. Very bare/basic room.
The rooms were very nice. The grounds were a lot of fun for my 4 year old grandson. Best part was once we parked we didn't have to drive again. The bus took us right to the ticket booths at Magic Kingdom. Not much I can say about what we didn't like.
service comfort of room horrible wifi in room
The hotel was very kid friendly the play areas along the paths were amazing and the pool was also big enough for a lot of quests.
It took us 30 minutes to check in. They kept telling me that we booked with a third party and that was the problem. We had a 2 year old with us and when we checked in we asked for a pack n play. Went to get something to eat, and when we returned it still was not in the room. We called and it took another 1/2 hour to receive. Very crowded, and the food was just mediocre. Room was very small, if not Disney it would be 1/2 the price.
You can't beat the location and it's one of the few hotels on Disney property that is affordable. Easy transportation to the parks. The staff was warm and friendly. The accommodations were sparsely decorated, hardly any theming in the rooms. The beds were small and uncomfortable. The front desk did not set up our magic bands correctly and I didn't realize it until I got to the park and tried to pay with it. One of the main reasons we stayed on property was to have the ease of paying with magic bands at the food and wine festival. When I called to correct they said for security reasons I would have to come back to the front desk. Not wanting to waste an hour of park time to take the bus back, I settled for buying and loading a Disney gift card. The breakfast at the hotel was not great. Very bland food, terrible coffee. Anywhere off Disney property a hotel this mediocre and basic would have been priced in the $60 range. Paying $100 more than that is hard to stomach, but a necessary evil if you want to be on Disney property.
Staff was very friendly. Cleanliness was good. Overall a value. The beds are uncomfortable.
clean distance to wald around resort
Fabulous pools, immaculate grounds. Rooms are small, but who cares? We were in the pool the whole time.
Overall a good value for the money. The room was clean and comfortable. Cafeteria food is surprisingly good. Grounds were well-kept. The rooms are very loud to the outside world, we could hear entire conversations at the pool from the second level. Housekeeping was very inconsistent as far as towels and washrags, both replacing them and where they put them. Which isn't a problem except when you are going to take a shower and all the washrags are at the sink not in the bathroom. Sometimes when I re-hung the towels and washrags they got replaced and sometimes they didn't (to save resources, in most hotels if you hang the linens, it means you will use them again). Sometimes when I left them on the floor or in the tub they got replaced and sometimes they didn't.
Location was great. Pools were wonderful for young kids. Food court had lot of options. No towels for pools. Walls between rooms but thin.
Localização e preço.
Ótima localização, quartos limpos e espaçosos e a equipe amigável.
Atendimento dos funcionário, principalmente do apoio ao Turista, funcionária Violeta.
Hotel muito bem localizado, com restaurantes (baratos, medios e caros) e lanchonetes bem proximos, outlet premium pertíssimo, local de informacoes sobre parques e compra de tickets no hotel (nao compre no Brasil, compre lá, pode ser mais barato), onibus gratuito aos principais parques. Carpet velho e sujo nos quartos, o pé fica preto...
O quarto era bom, as camas eram confortáveis. A instalação foi bem conservado e limpo. Os funcionários eram todos muito educados! Eu ficaria aqui novamente. Nada de tudo foi ótimo!
Boa qualidade com preço excelente. Hotel com preço excelente, segurança no estacionamento excelente, localização excelente e não fica cobrando tarifas para todo e qualquer serviço utilizado. Melhorar o café da manhã gratuito.
Acomodação muito agradável. Limpo, quartos de bom tamanho, funcionários simpáticos, instalação segura. O chuveiro custava drenar a água. Tinham algumas pessoas barulhentas nas passarelas à noite
Preço O atendimento era razoável, mas alguns funcionários eram bem rudes (como a hostess do restaurante). O café da manhã é muito pobre e não estava de acordo com as minhas expectativas.
localização e relação custo/beneficio no hotel, melhor limpeza
A localização, o verde que tinha em frente ao quarto, com vários esquilinhos, e a piscina boa. A distância do quarto para a recepção. Qualquer problema que vc tenha, vc é obrigado a pegar o carro para ir lá.
Muito bem localizado e está em uma área nobre de Orlando, com bons restaurantes na redondeza.
da facilidade de fazer compras e estar bem localizado para fazer as refeições e para visitar os parques do complexo Disney Sim , durante a minha estadia no confont in o elevador ficou quebrado e tivemos que por varias vezes subir 5 andares sem elevador e com compras
Value good for Disney area. Appreciate transportation to various Disney locations. Food Court had good variety & quality, but very expensive. All Star gives opportunity to bring your own snacks, mini-fridge in unit & public use of microwave in Food Court. WDW now allows private food/drink brought by you into parks, which was not allowed when our kids were young. *Take advantage of that! All-Star Movies is NOT a luxury hotel, but clean & safe, and very agreeable & helpful staff. Overall, positive stay. Long walks to bus from parks at the end of the day/night. Somewhat noisy with teenagers on group trips, & Food Court definitely noisy & crowded @ peak times. But, really not much to complain about!
I loved everything. N/a
Room was shabby and worn, and could have been cleaner. 3rd class hotel Check-in was slow with problems since we booked with a third party. Every issue was because we booking with a third party. Nothing linked to parks. Dining was cafeteria style and was fair and very crowded.
I requested a room close to the parking lot, and got it. I liked that. Staff was always helpful and courteous no matter where I went. Didn't like the $18 refillable mug cost. KA-CHING! Didn't like that mousekeeping never changed our bed linens the entire 8 nights we stayed. Didn't like that one day they never cleaned the room at all, no fresh towels - and the next day, we were told we would have to vacate the room (at 3PM) or they wouldn't be able to clean it then, either. Food courts were too busy (and loud), waited in line a long time which wasted our time in the parks.
The room it's to small, it's supposed a resort and the pool it's small and don't have anything extraordinary
Service The bathroom
We were able to check in before 3 pm before we headed to Magic Kingdom for Mickey's Very Merry Christmas, we are also Annual Passholders so we could get into the park earlier. We liked the checkin early so we could get to the park, spend time there and not have to go back to the hotel to check in, then head back to Magic Kingdom. I also like the updates by texting when our room would be ready. I did not get the Preferred room that I had paid for. Our own magic bands did not work on our door to our room, so we had to go back to the front desk to get another band.
Loved the free pickup from the airport. Loved the free transportation to the parks. Pools were great. Staff was totally on the ball and helpful. Loved the baggage forwarding service to and from the airport. Loved the extra hours that staying at a Disney hotel gave us and MAGIC BANDS! No one does it better than Disney!
Quiet & not crowded
Check-in. Check-out, and reservation changes were a nightmare. I booked and pre-paid for 3 nights on Kayak assigned to Travelocity. I called twice in advance to explain that I would check out after 2 nights. When arriving to check in after midnight the line was out the door and only one person was working. After 45 minutes and them not able to program the "key" wristbands, I finally got checked in using 1 key card for 4 people. They told me my reservation was 3 days and to call when I check out early. Day 2 I again waited through a long line to get more keys at which time they again tried to program wristbands with no luck so instead gave me more key cards. When I checked out I called the front desk as instructed. The person told me I had to come to the front desk per protocol to check out early. The room was nice but nothing special and overpriced. I will not stay there again.
The room was very nice, very clean. The Disney feel is amazing. It is very nice getting to and from the airport. The hotel provides a bus called the Disney Express. The bed is lumpy and feels old. You could roll over and keep rolling over because you rolled down the dip in the mattress. The bus system with this hotel is very poor. Our first day, we went to Hollywood Studios, it took 30 mins to get picked up by the bus to go back to the hotel at the end of the day. We saw perhaps every other hotel have 2 or 3 buses go by. The day after, it took almost an hour from the time we left the room, to the time we got to epcot.
Without a doubt the best attribute of this hotel is quiet! We love how spread out and green the grounds are. Staff was great. Disney perks. Pricey.
On Disney property Room not clean. Insect issue. Had to move rooms.
Bus service I was very disappointed with the riverside. I expected Disney service and Disney clean. Not here
A cama era confortável O quarto não parecia ou tinha cheiro de limpo - mofado. Não deixaram toalhas quando o quarto foi limpo. A banheira não tinha bom escoamento. Simplesmente parecia sujo e eu NÃO voltarei.
Perto da Disney. Casa de banho bruto. AC não remover umidade. Senti bruto crianças playground.
Belo lugar para ficar
Localização, localização, localização! Frequência de ônibus. Na hora de fechar demorou um pouco mais do que o esperado, mas ainda assim, é a melhor opção se você estiver hospedado fora da Disney.
Hotel foi ótimo. Taxas de estacionamento eram loucos.
Conveniência, custo-benefício, localização, limpeza, funcionários simpáticos. Taxas adicionais não divulgadas no momento da reserva.
O hotel era limpo a localização foi ótimo
Funcionários simpáticos. Quarto confortável.
Lobby limpo e a localização é ótima! Excelente vista. Quarto grande Mofo no banheiro Sem água quente Quando reclamou nenhuma preocupação.
Lugar muito agradável para ficar. Perto das atracções. Adoro a vista e os funcionários em incrível. Ótimo valor. Obrigado.
Clean, polite staff. Would like to see an adult only portion of the hotel and more on site dining facilities. Check in and check out seemed to take a long time.
Location, location, location...all for less than $100 per night. Very cute Sports theme property with nice pool area and cafeteria style restaurant. Don't expect 5 star room accommodations.
Service, comfort Food
Free transportation and great customer service. Provided with free taxi voucher to get us to our hotel. Dining area too small to accommodate guests especially during busy times. Wait for hot quick service breakfast was over 20 minutes. That's not quick service.
The location, and the room was surprisingly quiet given the number of children staying at the hotel. There was a stain on a pillowcase that was not cleaned/replaced, and a hair on top of the "new" towels, which led us to question whether the towels had been replaced or merely refolded. While I understand not using new sheets after each night, I do expect the towels -- especially wet ones left on the floor -- to be replaced. Finding a dark hair on top of a white towel is pretty gross.
Easy access to Disney parks at a cheap price, free parking and free transport to parks. Room was not well ventilated and could smell smokers outside on the walkway. Sinks and showers need to be replaced as the grout is showing wear. I have stayed at all of the other Disney value resorts and this one is the most dated. If you are looking for a cheap hotel and will not be spending time in the room, this may be the one for you.
As always Disney nails it. Fantastic facilities and the benefit of on property transportation. A fantastic place When booking through a third party names of all travelers don't always make it to the reservation nor does a my Disney account get linked. This is a problem because Magic Bands can be preordered custom and fastpass+ reservations can be made when all necessary information gets to Disney before arrival.
Ótima recepção. Hotel que proporciona conforto e de ótimo custo beneficio.
Esta dentro do complexo da disney é um hotel recen inaugurado, portanto muito limpo e as acomodaçoes confortaveis. Mas achei o cafe da manha muito caro!!! U$16.e o estacionamento a diario u$10
O quarto é bastante confortavel e limpo; Os atendentes são bem humorados e prestativos. A localização do hotel é muito boa, fica muito perto do Downtown Disney.
Hotel muito agradavel e bem localizado.