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funcionários simpáticos, boa área de estacionamento, ótima localização
Da localização de afcil acesso ao centro a pé e o estacionamento disponivel junto do hotel. Oceanário mesmo ao lado.
Excelente localização, serviços de boa qualidade. A dimensão dos quartos é pequena face aos padrões habituais Mercure.
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
the location was too expensive for the rooms offered which were very basic.
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
The location No
The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
The restaurant I didn't know abaut parking in this hotel
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Yes, we liked this hotel. It's loceted very good.
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
It was a modern clean hotel only five minutes walk from the port and one of my main reasons for choosing it was because it had parking facilities. I found the staff all very helpful and friendly and it was convenient to have free internet access in the lobby, which was always available. Manoeuvring in the underground car park was a bit of nightmare.
Very clean, new hotel with extremely friendly staff who all spoke fluent English
We had a very friendly welcome and fouynd the room to be extremely comfortable. We liked the tasteful modern decor. Nothing
near to City bed very comfortable and veryconducive to matrimonal activity! overpriced as facilities limited i would suggest they have their prices
Everything a modern and contemporary hotel should be. The staff were particulary kind and helpful when we had an emergency having to return home early. Somewhat impersonal in appearance in the public area. Somewhere to sit outside would have been good. A bit far to walk to the centre of town when eating out in the evening.
Every aspect in hospitality was excellent.
Location and friendly staff, coupled eith high standard of cleanliness
What a brilliant hotel, it exceeded my expectations, rooms were clean, very modern, nice firm bed, excellent facitlies.
Modern spacious room and public areas. helpful staff
very well appointed and modern hotel. staff very welcoming and friendly. very comfortable bed. bathroom super. breakfast choices good.
Proximidade ao centro da cidade
O atendimento é excepcional, um dos melhores que tivemos dentre 8 diferentes hotéis na França e Espanha. Fácil de chegar e sair para quem viaja de carro pela França.
A simpatia dos funcionários e boa localização
Foi o melhor hotel 3 estrelas que ja fiquei na europa.Bem localizado,moderno e muito bem decorado.
Hotel bem situado. Quartos confortáveis.
A vista para o mar Recepcionista nao falava ingles
Do carinho de um senhor que trabalha no hotel no período da noite muito carinhoso e atencioso. Gostaria que os funcionários falassem Inglês
local agradável, sacada com vista para o mar., bom local para caminhadas. não há wifi funcionando nos quartos, somente no lounge do hotel
Hotel was within walking distance of centre and the fact that it had free parking was a plus for us. Very basic but clean. Receptionist kept answering phone and just asked for name and money up front for stay. No interaction at all.
Simple, central to La Rochelle
the room was clean. there was spare bedding. very easy to check in. liked having the code in place of a key inconvenient that the reception is unavailalbe between 11-17h as would have liked to leave a bag there during the morning.
The close proximity to the centre of town, the marina and the Aquarium was wonderful, all within walking distance. Room was very clean and good value. Good for an overnight stopover. It was very impersonal, locked out until reception opened at 5pm and then, on check in, was issued with a code number which opened the front door. More like a boarding house as opossed to a hotel. Sensory lights in corridors a little creepy.
The lady at the hotel found out that a mistake was done with our booking and that no room for 5 people were available for us. She rapidly found a solution and we got a room for the night. No assurance that our booking is still ok when we arrive at the hotel.
esay to get to, clean and tidy good value breakfast none
very basic but cheap and easy walk to la Rochelle and with bars cafes and restaurants within a few steps of hotel as close to university rooms clean and functional but a bit grim
Nice room, comfortable beds, parking-place and good value for money. A busy road outside the hotel
very nice rooms. extras: coffee, tea + biscuits in room. shampoo. -
reasonably priced hotel for the area clean and modern but quite clinical. Two great restuarants opposite hotel Location relating to the town and beach. A good 20min walk from main center no good for anyone with walking dificulties
The staff were very friendly and helpful. The room was very comfortable and the buffet breakfast had a good choice of food. The hotel is within 15 minutes walk from the old harbour and town so good for access
It was conveniently located near La Rochelle Center, and parking was available.
Quite room,Clean,modern. Would have been good to have a british channel on tv.
The hotel was excellent in every way. Would like more pricing options for breakfast. We normally breakfast on croissants and coffee. Euro 8 per head is expensive for this! We have our breakfast away from the hotel for Euro 4.50 total!
Clean room and lovely bathroom. Also a very quiet location. The hotel lacked atmosphere and a small bar area would have been nice.
No frills, but it is a clean, modern hotel and the location is good. We would stay there again. Parking is a bit tight, but thats about it.
This hotel only opened in July 2010 and is absolutely first class. The staff are very obliging and the restaurant is superb. The rooms are very modern in design and offer all the amenities you could ever need. Only 1 point. The GPS co-ordinates are inaccurate by up to 1km. They need amending or you will be driving around the area for ages !!!!!!!!!!!!!!!
Indoor pool They charged 25euros for my well behaved pet bet they don't charge for small children that can do lots more damage!!!
Everything was perfect: very helpfull and professional staff, beautiful design, good food. Not very central but ideal to get some rest and very close to the sea.
The entire were fantastic staff amazing the food to die for. Thankyou No
Very beautiful hotel, very clean, excellent friendly staff. Not really any bad points, but if anything a bar would be nice to be able to sit and have drink at the hotel.
The staff were extremely friendly, welcoming and helpful. We were escorted to our room which rarely happens in hotels these days but is a very good idea as the room facilities were explained and instructions were given in how to use the air conditioning. This is not so much a complaint as a word of advice - finding the hotel is very difficult. We took the exit for Lagord presuming to find some signposts to the hotel. However, we found no signposts and having driven around in the dark for some time we came across the hotel by accident. Some signs around the area would be most helpful. On leaving we asked for directions to the airport and were told to follow the signs for Ile de Re - however we could not find any such signs and again drove around in the dark until we accidently found our way!
Very convenient location in the heart of old La Rochelle, right by the old port. Very clean, very friendly, very quiet. One of the best old town hotels I've stayed at in France.
Shower & toilet facilities were very good & room was clean & presentable. The third bed was only a sofa bed which was't adequate & the bed sheet was of poor quality & had a corner strap that was broken. The room could have been larger for 3 people sharing - I.e a seperate room/area for the double bed. Also the Free car parking was full so we had to park in the Public car park by the beach & pay. The map directions for the free parking wasn't large enough; making them difficult to find.
Location of hotel couldn't have been better, just around the corner from the old port and lots of restaurants and shops but just far away enough that there wasn't much noice and had a great sleep! Room was pretty basic but the bed was comfortable and the bed linen was clean. Rooms were basic and tv had only French channels.
No on-site parking.
Please write at least 15 words
Most important is the fantastic situation in the old town. Can't be better. Well for that price, I resquest a personal toilet in my room
Friendly and helpful staff and excellent decour and buffet breakfast I found it impossible to contact you to make my reservation by telephone but had no problem using your web-site to make the booking
The central location, the helpfulness of the reception staff, the parking facilities. The excellent room which made for a one night stopover. Given the wide range of restaurants in the town the lack of a restaurant in the hotel was not a problem.
Excellent location for shopping, visiting the old port/town and eating out. Room and bathroom were of a good size and in excellent condition. Staff were at all times friendly and helpful.
A very helpful front desk.
Staff very helpful - made excellent 11th hour Saturday dinner reservations, though our first choices were fully booked. Elegant interior setting & rooms at a value price. Hotel at northern edge of old center city: relatively easy entrance & exit by automobile from out of town. No free parking provided: on street parking difficult.
It was nice and quiet,and close enough to walk to the centre of town. we complained about not having hot water,and it wasnt fixed
The price is not bad, but if you cannot sleep properly... cheap turns expensive. Used sofa coverage, short window curtain -so sun gets into the bedroom-, door code did not work at night and nobody from the hotel did anything, until a customer had to put a cushion so the door kept open all night, expensive breakfast
Good location, located well from the train station and the conference center. Also have spacious rooms and quite location. No
The hotel was a good 15 minute walk from the centre, past the hospital, morgue and Accident & Emergency. The window of my ground floor room did not lock closed & I slept badly for fear of someone climbing in while I was asleep.
Close to Rail station. Short walk to the port and town centre Beds/Mattresses were too firm.
The staff were very nice and accommadating as we arrvied early and were able to check in. the location is good as it is only 10 minutes walk to the city centre. There was no air conditioning in the room we stayed in. also the bed was a fold out couch bed which was not specified in the advertisement.
great price when it means you can cook your own meals (back packers), fair size, not a huge walk to the town centre one of our windows didnt lock, mentioned it on the second day and was told it would be looked at that morning, we checked out six days later and it still wasnt fixed. at night the distance from the town centre may be a problem if like us (two girls)
quite convenient for the centre of town very basic did not change the linen or towels at all during the week
Good size rooms, little self catering kitchen for a cup of tea too!
Location to Town Centre. Good car parking. Clean and Tidy. No lift. bed settee not very comfortable.