Hotéis em Bo Phut - Chawen Noi - Choeng Mun, Ko Samui

In the middle of town, and they have a lovely beach. The breakfast was great. The rooms are dark og wet, the design is very old and tired. I simply can not find the 5 stars - maybe 3, no more. The water in shower, bathtub and toilet looked dirty and the room had a bad smell - if you have to do some printing from the hotels printer you must pay 45 bath per side if in colour - crazy and not costumer friendly. Never again.

The beach bar is really excellent, especially on beach party night each Wednesday. I enjoyed my stay at the Ark Bar Beach Resort and I would return. The bathrooms and shower facilty are very basic, however this can be overlooked as the bed was very comfortable and even though the bar is in very close proximity to the rooms it is suffieciently quiet to get to sleep.

The near to the beach and the city chaweng beach road was very good. The breakfast in the hotel was abundant - you can choose 5 things - for examle scrambled egg, cornflakes with milk, toast with butter and jam, fruits, pancake mit syrup... At the beach you have enough deck chairs and sunshades. The room was small with new furnitures and clean. You get towels for the beach. Room cleaning every day was very good. the staff did not speak enough good english. next to our room every 3 nights it was very loud - a party groop was there and made party every morning after coming back from disco at 5 am. After we called the reception it was quiet! At check the staff didn't wish us a nice trip/flight and didn't say goodby. :-(

good location No one bothered to tell us there will be construction work at 8 a.m. in the morning. When we complained about it the manager was very rude and did not care, and even claimed they "upgraded us" upon arrivel even though we got exactly the room we had reserved, and of course nobody mentioned any upgrade when we checked in.

The resort facilities were good, was nice & relaxing Unprofessional when approaching a guest issue

Hotel staff were friendly, the hotel was very clean & contemporary, superior room was exactly what i expected from the pictures shown in the hotel website. Buffet breakfast was better than what I expected. The southern part of the Chaweng beach where Samui Resotel is located is definately quieter and nicer than Central Chaweng. The air conditioning in the bedroom could have been colder.

Was a disaster from the moment we arrived, the room we had booked in December was over booked , we were down graded to a garden pool villa, the hot water didn't work the first night, the drain in the shower didn't drain effeciently, our front sliding door was left open by the cleaners for the entire day - luckily nothing was stolen. I will not be recommending any one stay at this resort.

The beach and location were perfect, breakfast great, nice room and private pool communication poor for 5 star hotel. Took 3 days to fix tv. Very expensive minibar and restaurant prices. Over 300% on cool drinks etc. If they were more reasonable people would use them more rather thag going out on the street.