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For the most part the hotel served our purposes very well as we were out sightseeing most of the day. Found the numbers and presence of families and small children overwhelming particularly at night time in the lobby, bars and restaurant.No doubt for couples with small children it was perfect.
Beautiful stay at the hotel..This is the only hotel I will stay in, in Killarney and I am in Killarney 3 to 4 times a year and every time always go back to The Quality. Always find the staff and the stay absolutely brilliant...Thanks very much
Very child friendly
activities for children rates could be more competitive
the family suite was smaller than the one we had previously stayed in. Bathroom door lock was broken. Good choice at breakfast. a very family friendly hotel
the fact that it facilitated our requirements as a family,had plenty of amenities to occupy children and also had tghe facilities to cater for family life in room
Location was good , comfortable , good facilities . Management of breakfast was poor , long delays could easily been avoided ,
Its near the town centre and there is secure parking.
The Hotel is totally child friendly and provides lots to keep small people busy ! There wasnt really anything .
We had very enjoyable family break with plenty to do for the kids pool games soccer ect Everything was great
Staff were very friendly and helpful throughout my stay.
The staff are wonderful - ver helpful and friendly. The breakfasts are very good - nice variety of selections. The location is great. The rooms are kept spotless. Only one complaint - the mattresses are comfortable, but the beds are made with a bottom sheet and a down comforter. This was too warm for me. It would be nice to get a top sheet or light blanket.
We had only one night stay at the Old Weir Lodge, we found it meet all our needs and would recommend it to friends.
the confort and homeley feeling there no
Pleasant stay and atmosphere in the Old Wier Lodge.
It's decor was very rich and it's cleanness was one of its most comforting attributes.The staff were extremely confident and helpful.Food was excellent and all in all everything just ran smooth during our stay. Would definitely return.
first stay in old weir lodge and couldnt recommend it enough to anyone wanting to stay there , stayed in triple room and it was huge, very bright and airy, decorated really nicely. thought it a little expensive to stay there
Location excellent, staff very helpful in calling taxis etc. Room absolutely beautiful
Nice garden, nice exterior and reception area. Nice breakfast.Friendly staff. Bathroom too small, beds old and lumpy, TV too high,very few channels,TV too small. Room musty. Very noisy overnight.Sky light not double glazed. Walls paper thin.
Staff was superb--- Helpful, friendly, ready to go above and beyond. Lodge is close to town center, pretty property, clean, convenient, cozy ... the incessant barking of a neighbors dog, starting at 3 am .. no fault of the hotel, but annoying nonetheless
Was a very nice hotel in a good location. Is parking around the back which is great for motorbikes as they can be parked out of sight of the road. Would stay again.
The staff, facilities and the breakfast Nothing
Whole experience Leaving it!
Their attention to detail was excellent. Very friendly and efficient in all areas - girls on reception/waiters, etc. Used the Spa, and it was a beautiful experience. Would do it all again! Nothing. Whatever training was done, should be replicated in other hotels.
Clean, spacious rooms. Great breakfast. Close to everything you need. No Wi Fi in rooms. Bar staff not overly friendly.
The Brehon was a very welcoming hotel. All staff were very friendly. Rooms were of a good size and the bathroom was bigger than in a lot of other hotels. Food was excellent. Good location, about 15 mins from town centre. Overall we had a pleasant stay and would highly recommend this hotel.
Great room, very clean. Staff unobtrusive but helpful when needed. Alcohol available from the bar in room after closing which was good as I was at a wedding. Service could have been a little quicker when ordering food from the bar, also a few orders were wrong when served.
The service was excellent
A very nice hotel with friendly staff and a beautiful choice of food for breakfast and a brilliant evening meal and wine choice you could not ask for anything more. The alarm clock going off sunday morning to end the lovely weekend.
Everything,it's a classy hotel No
There is nothing that stands out that was anything near the "best" thing during my stay but if I was pushed breakfast was good. Unfriendly staff
gigantic bed, was great, nice big bathroom with bath and separate shower. friendly staff. breakfast was mediocre, room was very cluttered and we could hardly move inside it, also, the room was cold freezing when we arrived. Hotel is kind of old and lacks personality, very wasted carpets and not very clean. Would look for something more central next time.
the breakfast was good. Big room. Great location. very peaceful. It was a beautiful room with great facilities but the manner of the receptionist/owner definitely took from this magnificent guest house.
Decor very attractive. Tea/cake available in the afternoons, lounge area with lots of seating, local interest books. Buffet breakfast excellent. Very small things; one of the bedcovers in the twin room we had was very faded. The pillows very firm and not terribly comfortable.
Excellent accommodations. Superb breakfast - get the crepes and add bacon. My only complaint was the internet connection. Sometimes it's there; sometimes not. I think with computer equipment today, it could be better. But I may be wrong.
The rooms were very nice and clean, Breakfast was very nice
We enjoyed our one night stay however a jacuzzi was advertised, there was even a lighted switch outside the bathroom with jacuzzi on it but there was no jacuzzi. We had got wet & cold playing golf & the jacuzzi would have been welcome. The breakfast was top class & the staff friendly.
Is a comfortable hotel near beautiful places like national park of Killarney and the ring of Kerry.The staff hotel is very kind and help you to organize what to see, where to eat.....
The room was beautiful and spacious with a lovely and clean bathroom. Huge bathtub. Breakfast offered something for everyone and served in an attractive setting. We were quite satisfied with our stay.
Very welcoming and homey feel to the hotel. It was comfortable, and served our needs well. Also, the breakfast buffet and afternoon tea were a special treat.
top class hotel very luxurious and staff do every they can to help you enjoy your stay, very helpful regards all local places of interests, breakfast very enjoyable, top quality stay. all good no issues
Earls Court House is very well run. Breakfast is excellent! It is a ten minute walk to the town and I would not hesitate to recommend it.
Excellent breakfast friendly staff easy 10 minute walk to town
Size of rooms were very good Food was edible but not great. Price of breadfast very expensive.
"Suites" is exactly what it is. Two massive rooms, two tv`s, a kitchen, two settee`s. etc. etc. excellent dinner and breakfast. Just great.!!
The 1 Bedroom suite was very spacious and the location excellent for exploring the nearby national park and Ring of Kerry Unfortunately the suite did not have a fully equipped kitchen, only microwave, toaster and tea/coffee making facilities. Also no wifi in rooms, only public areas.
The hotel was spotlessly clean and fresh .The staff were very friendly and gave good advise about what to see. We stayed in a 2 bedroom suite which was perfect with 2 small children .We would definately reccommend it and we will be returning. nothing
The friendliness and helpfulness of one of the staff on receiption was excellent resulting in my rating the hotel staff so above. The open shower flooded the bathroom with water. Thus you could not have a shower at night before going out and expect it to be dry enough use it again the next morning. With 2 people showering it was like a swimming pool. This needs to be sorted.
Very large bedrooms which had wonderful views. Ours was on the top floor and overlooked one of Killarney's gorgeous lakes.
Lack of in-room tea & coffee and blaming it on environmental health when other hotels don't seem to have an issue with this.
the room was a good size and bed was comfy it was a short taxi distance from local town
Friendly staff, great location, fabulous rooms. Sound of television in bar up too loud for people trying to enjoy a meal. Also we expected the 2 bed suite to have ajoining rooms so we were a little disappointed to find that one was completely separate from the living area and other bedroom.
adequate for a couple of nights, good rooms, clean, no coffee/tea making facilities in rooms, which disappointed.
swimming pool was nice but changing rooms very cold and no lockers in changing rooms Needs some upgrading.Door of room had a gap underneath so a but drafty and allowed outside noise in
Great for the kids. Lots of freedom after 9:00 pm for the family. The rooms need to be updated. Our room was very musty
clean comfortable room. quiet paper bath maths? my preganant wife nearly slipped and fell. breakfast not included in price. not convenient for town if you don't have a car
ideal location, very comfortable. there were no tea/coffee making facilities in the room. i have never come accross that before in any hotel ive stayed at.
the convenience for the i.n.e.c. you couldn't hand pick a nearer hotel. the rooms are a little dated to be honest. especially the bathroom. my sink was the tiniest ever considering the bathroom was quite large. maybe more modern showering facilities (walk in)
,nice hotel , nice rooms, comfortable and relaxing,about 15 min walk to the town. its quite enough would suit older couple ,there was allot of tours of middle aged to pensioners when we stayed,and ballroom dancing etc maybe it was just that week, not sure
it was very relaxing
value for money, bar stayed open till 4 am with good entertainment till 4am rooms are showing age and lift to 4 th floor was very old and creaked a lot
There is alot happening in the hotel itself at night so you never have to leave
In need of a really major refurbishment. Food in restaurant was very poor and unappealing although breakfast was good. Staff in restaurant were not very friendly, seemed a bit bored!!
The room was very luxurious and excellent value for money! There was no restaurtant available for evening meals, however we didnt really mind as there is plenty on offer around Killarney.
the room and bathroom are very convenient and the hotel has a good atmosphere the ambition of the restaurant do not match the service provided; although the staff is very nice, they lack knowledge about the wine.
The breakfast was excellent, the room was spacious, and guest house was very central.
This hotel has a great location, and the breakfasts are very good. We found our room to be a bit noisy.
It was very central to the town. Room was Cold.
beautiful, clean, friendly,relaxing, would definately recommend this hotel to anyone
Nice staff and location. Great room Nothing
We were upgraded to a junior suite on arrival, the room was really beautiful and comfortable. The hotel was ideally located in the centre of the town with everything within walking distance. The restaurant was fantastic and great value for money and the staff were so friendly and helpful. I would definately recommend this hotel
Location The staff, very unpleasant. Not very accommodating. Asked if we had alcohol in our bag which was inappropriate. Didnt get for what we paid for and were told we could change rooms.When i asked if i could view other room first he refused.
THe Fairviews staff was top notch!!! They were very welcoming and accomadating. The hotel was very clean and centrally located. If I'm ever back in Killarney this is where I'll be staying!
The Fairview was very comfortable, clean and in a good location. The breakfast was very good, had a selection of fruit, cereals, yogurt, juices and choices for vegetarians.
The staff were excellent, they could not have been any more helpful, the hotel is pure luxury and the bedrooms are huge
On arrival the staff immediatly made us feel very welcome. We were escorted to our room by a very well trained porter who didn't leave anything to be doubtfull about as regards to what was available to us in our room and how everything functioned. Wonderfull products in the bathroom. Excellent food, wonderfull breakfast.
the outside hot tub. Price of room.
The excellent service and staff. Room service menu was good. The service in the bar attached to the hotel was sub-standard most likely due to understaffing.
Fantastic staff, comfortable rooms. I felt that this hotel did not live up to its billing as a 5 star hotel, I have stayed in other 5 stars and every one was more than a class above this hotel. 4 Star is a more accurate description I feel.
The room was a good size however i do suspect that we had been given an upgrade as the other hotel rooms didn't look quite as big. The spa was excellent. The room design was not that well thought out for example, despite having a TV in the room (at the bottom of the bed) you couldn't actually see it at all as the bed footboard was far too high.
Comfortable rooms. Staff pleasant and professional. Location is opposite National Park entrance but hotel itself quite ugly with grounds consisting mainly of car-park.
I found the hotel and staff to be so pleasant I have difficulty making a choice. I have no complaints
no car parking
Very Friendly and helpfull staff. Great location in the middle of the city. The room was spacious and clean. The bar and restaurant were top notch. Would definitely recommend this hotel.
hotel was very friendly
The location of the hotel was great. Friendliness of the staff Nothing
full Irish Breakfast was not very fresh and could be improved,
Food was excellent What was advertised was certainly not what we got! The room was the size of a utility, we had to take turns in moving around same. There was no ironing facilities as advertised. Room was far from luxurious as what was advertised.
The room was fab, wasnt expecting the jacuzzi bath! Very relaxing stay
Breakfast was quite good and the location was convenient to town centre. Staff were friendly. No parking. Bedroom decor outdated and quality of furntiure not good. Bathroom fittings need updating and water was not hot enough and shower was not working proiperly. Ate lunch in area beside bar on Thursday afternoon and it was not good at all for all three of us eating. did not complain - raised issue about shower.
the hotel staff were so welcoming in reception and restaurant. food was fast and lovely. good value on early bird menu. bar was cosy and friendly. bedroom was nice. all we needed for a one night stay. i will always use this hotel when staying in Killarney there is nothing i didnt like
Location Breakfast could be improved, Tomato was served and was left on every plate at all tables, should be replaced with beans or mushrooms and the breakfast was not very fresh,hot but not fresh
the staff were extremely pleasant and helpful. the breakfast was ok but not great.
nice and central for all our needs. thought the restaurant kennys was very good value. the staff were extremely friendly and attentive.
The staff were friendly and helpful. The rooms were comfortable and clean and the atmosphere was quite relaxed. The breakfast was disappointing. The quality of the sausages, rashers, pudding and coffee were all poor and the portions were miserly. The fact that corners had been cut in this important area suggested to me that corners may also have been cut in less obvious areas. I decided not to eat in the hotel again because of it.
reception staff brilliant because of complications we got bridal suite breakfast
The room service staff were efficient and obliging. The general atmosphere was friendly and in the main staff went out of their way to be helpful It was fine
Went out in Killarnay
Bar food and bar staff Room 123 which was inordinately noisey
It was quite comfortable at theendof a day of touring. no
The breakfast. The noise was inacceptable for a 4 stars hotel ( sounproofing inexistant, loud music from function room until 3 o'clock in the morning the 2nd night,. The room was small. The TV was on a plastic unit only 40cm off the floor. There was not any coffee,tea making facilities in the room. Not even a mini-bar. I would not even go in details about the very poor quality of the service in the Bistro bar friday night....
while it is very Central to town center,it is also very quiet.
The hotel staff were absolutely excellent especially when they had not recieved our booking confirmation from your organisation they facilitated us and upgraded us as they were aware of how embarrassed we were when they could not find any record of our boooking
very high standard of comfort hotel in hotel; nice bar with very good bar food; good restaurant - all staff particularly helpful and courteous nothing
The staff were very friendly and made us feel very welcome. I liked the atmosphere and found the visit very relaxing.
great service. nice atmosphere.
Friendliness of Staff & level of service was exceptional No tea/coffee making facilities in room. No minibar - surprised at this for a 5 star hotel
Dinner in Restaurant
hotel was very clean porter in hotel was very nice and helpful, the rooms were clean.Good location in killarney town plenty of parking room.pool and spa was very nice. breakfast wasnt great for 5 star hotel it was basic had better breakfasts in 3 star hotels and not that freindly in the morning in the breakfast room,there as a very tense atmosphere for some reason.
The politeness of the staff
This hotel was luxury at its finest, the best service in reception/room and dining I would have liked to be able to make coffee in the room, but room service was very fast and pleasant. Tea/Coffee making facilities not available in the room. Even though I was led to believe I booked a smoking room this was a Non smoking Hotel which is fine, but they do not provide a sheltered available area outside to smoke. Stormy weekend I was blown away!!!
we found the hotel rally nice and ideally located, the room was really spacious and luxurious and the staff welcoming and helpfull. small regret the heater (air con) was loud and the blanket were not great. but they re small details for an overall exelent hotel
The location is excellent and the hotel lobby is very beautiful. It's in the city center, near shopping streets and restaurants.There's a beautiful park across the street, and many rooms have park view.The staff is very caring, the rooms are very spacious and so are the bathrooms. when you arrive first it is not immedialtely obvious where the reception is situated, there's no place to stop the car in the main entrance of the hotel. The rooms are old, needing a total renovation. Although this, our rooms was very clean. The pillows were terrible, hard and the blankets were thin, poor and very old. They should have new duvets and more comfy pillows, this would do a big difference. But it's a good hotel, although.
Every aspect. Spa and leisure centre was fabulous Not applicable
Our room was very small and it was not good value at over 200 euro per night.
The Location is great and the beds are fab, really comfy. The staff were lovely and the food was gorgeous.
relaxing and chilling out in the panio bar and big roaring fires on the chilly nites outside thought bed would have been bigger
Pleasant and very comfortable with a good central location. The only issue that I would have had with the hotel would be that all their rooms were non-smoking.
The Molton Brown Spa, the Bar & Grill restaurant had exceptional food Bad service in the main restaurant, lack of hot water on the first night which we were not informed about
I stayed only one night so I didn't get a chance to take advantage of the spa, etc. One of the front desk staff was quite helpful but the other was rather disdainful. The rooms are somewhat outdated and for the money, I would have thought that the rooms would have been updated.
breakfasts and dinner, massive portions spa, jucuzzi lovely, reall nice design
Right on the edge of town..great location and exceptionally cheap for what you get..I paid 29 euro (single room,1 night inc breakfast).room was spotlessly clean I was told breakfast was between the hours of 7am and 8.45...( not acceptable )needless to say i didn't get up for it...
the staff were friendly, room was very nice, location was very good would def stay again... Check out time....
Staff were excellent. Very friendly and extremley helpful. Nothing was too much trouble. Shower in our room didn't work properly.
It was a short walk to the centre of Killarney. The one member of staff we saw was very pleasant. No chair in the bedroom, only three chanels on the TV. Not easy to find anywhere reasonable to eat and drink in the evening as it was out of season.
Family room was very spacious and clean Breakfast finised at 9.45a.M. which I felt was a little early and we had to wait for rooms even though we booked in after 2 P.M. and were told that checking out time was 11 A.M.
It was welcoming, warm and cozy.The breakfast was brilliant I loved everything about it
Guest House was easy to find, had large carparking area. We were travelling by motorcycle so no problems there. Always like a good shower in the mornings, this shower was brilliant, soaps and shampoos were replaced on daily basis as was the tea and coffee. Breakfast was good value with a large selection on the menue. Overall was quite a good experience. Not really a bad point, but the rooms and general appearance indicated it was due for a redecoration and refurbish. Bed linen was clean and bed was comfortable.
Location good. Beds, clean and comfortable. Breakfast service was slow. One friend waited 10 minutes for one piece of pudding!! Dining room door locked shortly after 9.45 leaving a group unable to get in.
Very clean easy to find great location to town etc As above
I only stayed one night, I went for cheap accomodation, It was fairly basic There was no ventilation in the bathroom, and there was mould in shower, the shower had poor flow/power.
Incredible view, best beds ever, perfect clean, super service and good food for reasonable prices. Very quiet.
Great location, stunning views, welcoming lobby, rooms were spacious and well designed, leisure facilities were top notch, everything you would expect of a five star hotel.
magnificent scenery, beautiful hotel, excellent service, very kid friendly, good food, in-laws described it as a "shangri-la", would like to have stayed longer needs softer pillows
loved every bit of it..the food, staff, stunning views, great for kids and even the weather was good!
Welcoming hotel in superb setting with excellent facilities for children and adults. Lots of free activities - fishing, tennis, horse-riding, great pool. Good breakfast. Uncomfortable beds - two singles pushed together to make a "double" and cheap hard foam pillows. Catering, other than breakfast, very average and rather over-priced. No in-room tea/coffee or connectivity.
the hotel and grounds are really very beautiful. it was a pleasure to walk around both. no lift to our room.very hard going up stairs with my condition
quiet, comfort, nice views, attentiveness of staff. no tea/coffee facilities in room, no jaccusi
the friendly service and the relaxed atmosphere as well as the comfort made it a most enjoyable stay no, everything was great
The hotels attention to detail. The staffs professionalism. The outside garden area and general environment. The iformative barman. The quiet and tranquil experience. Could have more advise on fishing their river
I liked everything about my stay. The hotel is lovely and the staff very helpful. The location is beautiful. Unfortunately, the weather was not good! Well, they don't serve Murphy's stout which my husband was looking for. Our room was beautiful, but we had a long walk to it.