A simpatia e profissionalismo dos funcionários. O restaurante é muito bom apresentando um atendimento excelente. A localização é óptima. Os quartos são confortáveis conforme o expectável para este tipo de hotel. Nao gostei particularmente das casas de banho tipo "cabine".
It was close to the Theater It was too warm in the room, there may have been something wrong with the A/C.
The breakfast was really great
It is a great hotel. It is very modern and comfortable. The staff is very friendly and efficient. I thoroughly enjoyed my stay.
Great Location, on the Park convention to Market Place & Train Station.
This hotel was a great place to stay during our short trip to Karlsruhe. The room and bathroom were very clean and spacious. The staff was also very helpful, and spoke excellent English.
Very helpful and attentive staff, great food & comfortable, immaculately clean rooms. Perfect location if you are going to concert at Stadhalle, which is just next door. Recommended!
Great business hotel very close to the congress center, fabulous breakfast (19 eur pp), quiet spacious rooms, 10 minute walk to city center, close to a large park. Expensive Wi-Fi (didn't use it).
I felt like I was in a safe environment and it was within walking distance to shopping and sites
Lovely hotel with friendly staff. Room was very comfortable. Excellent location. No
near city center..modern rooms...they have good holiday rate internet is expensive
a sua localização, acessivel ao centro em 10 minutos. O conselho da recepção na trattoria italiana familiar a caminho do centro, com optima cozinha e serviço amigavel. Alguma falta management no hotel, a reflectir-se na falta de atenção na manutenção geral.
Very friendly staff
The place is spacy and cosy. Breakfast. A lot of things, but not very good quality.
friendly staff, relaxed atmosphere, easy to reach from highway, great breakfast, clean, nice "bier garten"
restaurant food was good
Convenient with good price and nice size room with free water bottle poor shower
Very cosy, friendly atmosphere, excellent breakfast position
Internet for nothing and nearly is the tram and xou can drive in down town of Karlsruhe
Convenient for our personal use, although, not quite in town. It suited our purpose as we have a car. It is close to the train line and very, very noisy at night when the trains go past the hotel.
The hotel is located slightly outside the centre of Karlsruhe, but there is a bus stop outside the hotel and the bus goes into town regularly and takes 19 minutes. It is outside of the "green sticker" zone, so no need to get one unless you drive into the centre of Karlsruhe. The hotel has what looks like a popular bar (it was closed the night we stayed there) with a large beer garden. There are lovely walks around - you can walk to the centre of town in about 40 mins - and there are many playgrounds and beergardens along the walks.
Typical clean but basic German hotel. Flexibility about late arrival time was appreciated by this business traveller.
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
the price is very good no
excellent hotel, very clean, very big room, new decoration, free spce for car parking.
Free WiFi in the lobby, small kitchenette in the room, helpful staff, ample parking space, proximity to a discount supermarket.
Courteous and helpful staff
Very comfortable Hotel, recommended for a stopover on long journeys. Very safe and secure garage.
The good attached Chinese restaurant. The cost of the breakfast and air conditioning would heve made it more comfortable.
good hotel and breakfast for one night with good prices and free internet. had to insist to have indoor parking (although it was empty). keep asking if outdoor parking is full
Clean Close to supermarket, has fridge and hotplates in room Very noisy kids running around corridors late into the night Breakfast much too expensive
The room and cleanliness was superior. Good WC standards and well supplied. There is a restaurant that is part of the hotel (to one side of the lobby). It served poor quality food and there was hair in the noodle dish I ordered.
A functional hotel with pleasant staff conveniently located for FZK Research Institute or city. Good value and nice Chinese Restaurant next door.
High standard of cleanliness and inspiring design. More light in bathroom, was a little dark.
Wonderful room, wonderful breakfast, friendly staff from housekeeping to the front desk (who all speak English!) - I've stayed there 5 times and can't wait to go back!
The Personall of the Hotel were very kind. Below of the Hotel, there is Bar Restaurant that can be very loud for the Hotel rooms
This hotel was very nice the resturant had great food the beer was good. The room was very nice and modern and clean. The staff was very helpful ,we liked that the hotel has a garage underground. Everything you need is right there at this hotel rest,food,and drinks.
Cool design, beautiful hotel. Loved the automatic blinds. I am American and wanted a hardboiled egg, not soft. That is all.
hotel staff location shops tram system and how close to the major road network but in a small town / free up grade to a better room on arrival. football is always on TV in the main bar, hard to get a table in the bar as its always so busy
Almost anything and I'd like to reccomend for those who like modern style and comfort. The parking fee could be free.
Very nice, polite and helpful service, great breakfast, very clean and quiet :) Brewery is in the house was really great! no, everything was perfect!
very pleasant staff and agood hotel
Very good breakfast - beautifully presented!
Breakfast was good The rooms smelt very smokey
Of all the hotels I stay in the Eden is my favourite, especially in summer when breakfast is in the garden! Rooms are very comfortable and clean and the hotel is well positioned for the staion, city centre, beer garden with excellent food just round the corner and it's very quiet! As the advertising says a real oasis in the city. 100% recommended. That I did not have time to stay longer!
We only stayed overnight, but we found the hotel comfortable, pleasant, and close enough to the Bahnhof since we had an early morning train
Very convenient for station.
The room was fairly clean. Internet access and breakfast were rather expensive
Nice garden, quiet location, close to park, zoo and train station There was no full English Breakfast available, i.e. bacon, beans, mushrooms etc
I liked the central location very much. The Hotel is close to the Train station, the Zoo a Park and the Congress Center. I had a single room, but even then the bed could have been a little bigger!
Perfect behavior of the staff, good position of the hotel in Karlsruhe.
The proximity to the city centre. The room was dirty and very old furnished.
The room was a very good size, covered parking was handy and the location was excellent. Room was a bit spartan. Needed tea and coffee facilities, a fridge and air-conditioning. The bathroom needed a extraction fan to take away any smells and reduce the temperature.
Friendly staff and good breakfast.
Very friendly and helpful staff, clean and comfortable family room. Quiet location. Extensive breakfast buffet. We stayed one night en route from France, and the location was quite OK from the motorway.
Everything, but especially cleanness, breakfast, quiet area, internet at rooms! I can only recommend this hotel.
good sized room,no complaints a little far from centre
nice breakfast buffet
It's very good for business trip (Free Wi-Fi) and breafast is very nice.
The location and it was a good value.
The staff were very helpful in giving accurate information about the city. The room was very clean & free from outside noise.
Spacious and comfortable room, pleasant staff, good breakfast and free internet.
It was very reasonably priced, friendly staff, good breakfast the following morning, and they allowed us to check out (and eat breakfast) a little later than usual due to a heavy Saturday night. It was convenient for the tram to the city centre and very quiet at night. We were moved to a different room as the original room was non-smoking. This was fine, but it was a twin room rather than a double, and the beds couldn't be moved together. The room was also quite small, but apparently this is usual for a German hotel.
Everthing was fine Nothing really, no English spoken of course.
Customer Service Pillows
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area. The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
The staff were very friendly and helpful,and the breakfasts were excellent.
Friendly service and flexible. The desert was great, food good but rather too salty. While I understand they were renovating it, the tidiness was less acceptable.
Well run Hotel, Rooms quite large, parking 4 Euro per night No tea/coffee facility in room
The woman at the reception had terrible manners. She woke me up in the middle of the night to tell me that I need to pay for one more person in the room. I told her OK I'll do it in the morning, But NO she said "Right now!". So I've been to a lot of hotels but never woken up in the middle of the night by a bad mannered angry woman.
I found the reception staff helpful. They spoke good English and were happy to be flexible to accomodate my needs. It was further from the station than I expected (a six minute walk, with luggage on a hot day, or one tram stop and a two minute walk)..
The triple room set up was supurb
The staff was very nice and gave us a warm welcome. Especially in the morning the service was very good. The best way to start the day. I missed the fresh fruit and a bit more variety in the morning. However the nice service and very good price/value ratio made up for it.
Breakfast, selection, ambiance & service.
Large rooms, underground parking friendliness of staff
Close access to and from highway. Inexpensive parking garage available. Staff deserves to work someplace better. Noisy (busy intersection outside), hotel in need of renovation, not very clean generally, urine stench in bathroom was unacceptable.
the quality of the room is quite fair seeing the price paid The comfort of some room may be lower than some persons expectations, but it was well enough for me
Friendly , immaculately clean , good comfortable room , excellent breakfast , good location near station
good breakfast buffet, clean rooms, parking, close by city center of Karlsruhe
Good location. Clean.
The breakfast was priced separately on top of the Bookings reservation but was excellent. The hotel is nicely located on a side street just 100 m from the main shopping and public transportation street 1 km from the Marktplatz.
Location excellent, close to all major bus & train routes as well as all places of interest and sight seeing.
Reception lady was cooperative Parking entrace so narrow, our car could not pass. We had to park on street away. Room too narro.
Friendly staff, breakfast OK Wifi didn't work on my PC, I had a room with 2 beds instead one big bed, but I have change it.
Proximity to my workplace for the following day Was not able to take advantage of the WLAN, because my laptop could not find the signal
good and friendly service restricted access to parking, ask for permit to park in the street
The furniture in the room is quite old.
This hotel is very closed to the center and in the same time the rooms are very quiet
The Personal were very kind.
The room key opened the front door when we arrived back late at night. Nothing. Eggenstein is a very small town outside of Karlsruhe, and we were delighted to obtain such good accommodations there.
All Staffs are very friendly & helpful. Hope to have air conditioner.
nice, polite, clean pillow: nice to look but to big to sleep
very difficult to use garage
Clean, tidy and helpful staff.
Nice big clean room Nothing
Very welcoming staff who made us feel at home. Rooms nicely furnished with satisfactory en-suite facilities.
The outside of the hotel looks very nice and has a nice pool. The room had a broken shower, toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered. The room had a broken shower and cracked toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered.
Although explicitly asked for a baby kot (in the booking and later again by telephone), there was none in the room when we arrived at 0.30h, and no more staff present. The owner was polite the next morning but did not apologize, and made us pay the full price. A (small, symbolic) reduction would have been appropriate.
A wonderful botique hotel with good food and excellent facilities. The room was well decorated and clean. Staff could not have been more accomodating. We had no complaints. It was in the outer edge of the city but next to a train connection.
Great hospitality! Although there was a language difference, the hosts made every effort to converse and make our stay enjoyable No
Hotel Restaurant food and drink is good and economical. Car parking entrance is too narrow.
Very friendly people helping. There is a good restaurant and bar. There was no internet connection on the room. Rooms are quite simple.