W New York - Times Square

funcionarios bem treinados e muito limpo,

a amabilidade dos empregados, o design e conforto do hotel, o bar e o qaurto

1) é inacreditável que o acesso à Internet nos quartos seja pago, já estive em hotéis de 2 e 3 estrelas, em locais muito pobres, e isso nunca me tinha acontecido 2) faltou esclarecimento sobre a oferta existente no quarto em termos de mini-bar e outros artigos de consumo - não foi claro se tratava-se de uma oferta ou qual o custo respectivo.

Location and modern design

Reception girl at check in was the absolute worst I have encountered from anywhere. Rude with a big attitude and for no reason at all. Really made me aggravated but just took it and moved on because I was with my family and little child so did not want to spoil their experience because of this person that was not professional or courteous.

The entire hotel looks great. The lighting and decor everywhere was amazing. Loved the room. There was a panel to connect external devices via HDMI and various other ports, great for gaming or connecting your own media device. The staff were extremely friendly and professional. The location was also great, right in the center of everything in Times Square. Having a king size bed was great too.

Parking- They have a 3rd party company that handles their parking for $60 a night, $70 for SUV's. I understand it's the city, but I'm already paying almost $350+ a night, I should have parking. I understand the price of rooms per night is high, especially for this great location, but honestly it's not worth it. I could've gotten a hotel room in another 4+star hotel just a few blocks away for a couple hundred cheaper a night, and it probably would've had bigger rooms. I had a room where a billboard was on the building across from me, the shade's didn't help too much with the amount of light that was coming in.

Location was excellent. Convenient to get around on the subway and easy to walk to various locations.

Room was very stylish, accessorised by not over the top. Great bathroom. Bar and lounge area beautiful.

The location is very busy right in the heart of times square wouldn't stay there for a long amount of time. but great to be in the heart of all the action

Great staff, brilliant location.

Well I guess everything on NYC is expensive however I was a little jealous of my friends staying at the 'R' (Renaissance hotel) a few steps closer to times square and the bar was about the best in NY! Although our room was better than their. Much more chic design.

The locations ,staff are friendly and helpful,convenient and I feel safe staying in this hotel. Definetely will recommend to friends.

the comfort of the room and location.

the bathrooms. i just felt they needed more privacy other than a sliding see thru door.