Scandic Vulkan

Terrible experience and wouldn't reccommend!

Prós: Nothing

Contras: We arrived after being on the road for 10 hours with a confirmed reservation only to be told at 11:45pm that they had made a mistake and there weren't any rooms available for us. After charging full price to my AMEX, they never made an attempt to contact me via email or phone and tried to repeat that they would pay for a taxi to and from the other hotel property they had transferred the reservation to without my consent. I go online and see that that hotel was charging half the rate of the Vulcan. Frustrating and highly disappointed by the whole ordeal. Cherry on top: when we got to the other Scandic 20 min away, we were greeted by a bathroom what wasn't cleaned and there weren't house keeping staff around until morning. Wouldn't recommend such an unprofessional chain if you have a choice.