Quality Inn Portus Cale

The family suite we had was just perfect and spacious for a family of four, a hard find in Portugal’s old cities. The bed was very comfortable and everything was super clean. The front desk staff was very friendly! Housekeeping was quick and helpful with our request for an iron.

The parking garage was difficult to maneuver. Upon our arrival, we were buzzed in, yet there was a van unloading at the bottom of the hill causing us to need to back out of the garage. Every time we went in and out of the garage, the bump at entrance scraped the bottom of our vehicle and most likely caused damage. At check-in we were not informed that there were hot water problems so the first round of showers were extremely cold. The matter resolved itself within hours though. When I called for extra pillows, the staff was cranky in their response by telling me they were in the cabinets. I did not have any extra pillows there and went without so that I didn’t have to deal with the cranky response again.