New West Inn Amsterdam

I have came home yesterday, on my last night staying in the hotel I notice that I had bites all over my body when looking on the bed I'm sure they had bed bugs

The food in the restaurant was nice.

They will charge a deposit amount worth of one night charge and will keep your money for a month after your stay!!! Also we were told in the reception that there is a high chance of getting robbed in the area. Not the nicest area to stay.

The breakfast was good. Staff were nice but not proactive in helping, and many times confused. I ask for a cup of ice and the staff fill half, i ask for little more, he gives me a weird look as if i am asking for too much.

The hotel was hot in the room and everywhere else except at the reception area. They told us to make the cold with the AC, we need to close the curtains, which we did but the room was hot all the time. It was unbearable. The staff said the AC is working too hard and they are not equipped for heat. What's the point of an AC if it cannot work right. The funny part is that the weather outside the hotel was much cooler, which does not make sense. We actually checked out one day earlier as we felt the staff is not helpful in other issue we had. They told us if we mentioned it they could have got us a fan!! Im booked for an AC, not a fan. Besided fans makes me sick fast due to my asthma issues.