Hotel Real Palacio

The hotel staff were very informative, helpful, and courteous. Very important.

We have no complaints about this hotel.

The hotel is in a quiet area of Lisbon with good transport links via the Metro and about a 10min walk to the large roundabout where the Hop On Hop Off busses are located. There is a local supermarket close by for provisions. Our room was large and well equipped. Something we didn’t see on the website was a kettle for tea and coffee making but they were in the room as well as a fridge. Breakfast was very good, a whole range of fresh foods. We had a problem on our second morning when there was little food left but this was quickly rectified. The staff were extremely helpful and accommodating. We would highly recommend this hotel if you are staying in Lisbon.

Nothing!

The room was large and comfortable. The staff were outstanding .

Not applicable

helpful and friendly staff (reception, housekeeping, restaurant)

hotel not at all a 5 star, which explains the price (low for a 5 star, but assumed that mostly due to location). luxury double room not at all luxurious with photos supplied to booking misleading. interesting how they obtained and maintain a 5 star classification.

Stay was perfect. Staff is friendly and very helpful. We forgot something in a taxi. We called the hotel. Hotel called taxi company. Lost item was discovered and returned to hotel in real time. To our great delight. Room spacious. Good/ample, tasty breakfast, lunch and dinner. Central location. In short. We loved all of it. Excellent value for money. Warmly recommended.

We loved it all