Silken Puerta América

Serviço atento, simpático, eficiente e muito sóbrio. Para além disso, ficar neste hotel é, realmente, uma experiência diferente. Pela arquitectura, pelo design arrojado dos interiores. De voltar, portanto.

Pequeno almoço caro mas bom.

O quarto não tinha banheira. A localização é distante do centro o que obriga a andar bastante tempo de metro e a trocar duas vezes de estação para chegar ao centro

Um hotel diferente do habitual que vale a pena conhecer

Bastante longe de tudo...

Pretentious

The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

Rooms were modern, hallways narrow and dark. Only 2 English speaking television stations (CNN, BBC News). Internet access was simple and reasonable. Staff were very efficient and polite.

Breakfast was very expensive (25 Euros) for a buffet. This is more than double what the price should have been. No desk the room, so had to use a small coffee table for business and computer requirements.