Holiday Inn Rotorua

We stayed with our two small children and our room was extremely well set-up for us when we arrived with a cot and a single bed. Our two year old boy was unfortunately sick the night that we stayed and all his bedding needed to be changed and was in a bit of a state. The staff dealt with it professionally and calmly and made us feel at ease, it was a real treat to be looked after in this way. No, all good

Enjoyed it very much, only stayed one night and no complaints.

The room was nice, clean, very nice facilities, just next to Te Puia and the Maori village - great location. The location was however also a disadvantage of the hotel. As the Te Puia sulfur mud pools were very close the air was very smelly and sometimes even very hard to breath.

This clean, bright, new, comfortable hotel was very conveniently located for Te Puia and Waiotapu, which were my activities of choice. I'd recommend to anyone going to Rotorua for the Maori cultural experience and geothermal points of interest. Like most NZ hotels, the Heritage Rotorua charged for wireless Internet in the rooms. The international hospitality industry needs to understand that this is a service most travellers now expect nice hotels to include at no additional cost, just like a hairdryer or bathrobe.