Holiday Inn Express & Suites Shreveport - West

Contras: It started when I got there at about 2:20pm. There was a black middle aged couple finishing up checking in and getting handed there room keys as I walked up. When I asked to check in I was told by the...

Prós: The bed and carpets were very comfortable. The front desk staff was very polite and accommodating when asked for towels after cleaning forgot to restock them.for the most part it was a quiet area that...

Contras: The tv would go out when ever it was turned to faced another direction. The shower floor was stained by dirt inside all the raised diamonds to provide texture to it. The ac unit was veey dirty. The ...

Prós: Staff was friendly.

Contras: Carpet was old and stained, location isolated by warehouses (?)

Prós: Quiet and spacious rooms. GREAT beds!

Contras: Carpet was rather dirty, rust stains in shower. Was a bit out of the way from downtown, but no further than 8 minutes

Prós: Bad location

Prós: The bed was very comfortable and the staff was very courteous. Angela, who greeted us upon arrival, was most pleasant and had fantastic customer service and a warm smile.

Contras: The room was the least clean I've ever experienced at a Holiday Inn. There was dust and debris on the appliances, night stands, baseboards, lamps and chest. The shower/tub had pink mold in the...