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Prós: i previously stayed in a holiday in express in San antonio and had a good experience so I thought I'd stay with them again. Just as I expected, the room was clean and the floors were hardwood instead of carpet (that's different)!! Staff was super nice and friendly. If you need help with transportation they have a shuttle to and from the airport and phone numbers for taxi's. Check in and out was less than a minute. Beds were comfortable and food was good. I enjoyed my stay!
Contras: Nothing I can think of.
Pretty good, nothing to rave about but no complain
Prós: Rooms were well furnished, clean and roomy(had an "Executive Suite"). Coffee was better than expected.
Contras: Shuttle service was a bit sluggish, long wait after calling in and got ambiguous responses on inquiries.
Prós: spacious rooms, acceptable breakfast.
Contras: when I checked in my first floor room was full of crickets crawling up the walls, curtains and across the floor. I asked to be moved, and the desk clerk told me "it's cricket season" as if that was an acceptable reason for me to have to sleep with them inside a hotel room. I had to insist to be moved. He told me more than once they were sold out and had no rooms. When I demanded he call another Holiday Inn and get me a room, he magically found an empty room on the 4th floor.
