Grande Rockies Resort - Bellstar Hotels & Resorts

Clean quiet room

coffee machine wasn't working properly

The view from our room and the swimming area was nice for a family.

The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.

The room with the kitchenette & balcony was fantastic. Underground parking and a great pool with a waterslide was great.

The town experience da power outage and the hotel was completly blacked out. The hallways were pitch black as there was no emergency lighting in hallways and parkade. I would have thought safety bylaws and codes make it mandatory for hotels to have such emergency lighting. Luckily it was during daylight hours and the staff were very helpful helping people get around.

Well appointed room with good ammenities and excellent showers!

Long distances from some rooms to the front desk and pool area

The bathroom was exceptional once we learned how to us all the options. The unit was verry well equiped.

The size and amenities of the room.

The halls are off-putting because they are far bleaker than obe would expect of a luxury hotel and detract from the experience.

The showers were amazing! The decor in the suite was perfect. The kitchen had enough to make every meal. The view of the mountains was beautiful. The waterslide in the pool was fast, loved it!

The room was excellent. It was well set up, the beds were very comfortable and the bathrooms great. The staff was very friendly and helpful. The location was within walking distance of the downtown area which was nice. The underground parking was alos nice to have and would be even better staying there in the winter. Overall we were very pleased with the hotel.

That was the best hotel. we would take the shower with us if we could :)

nothing

The rate offered @booking.com was outstanding. The resort was not quite finished as per landscaping, but so very nice. Beautifully designer like decorated and fitting for the peaceful outdoors area. All bedding and amenities couldn't have been nicer. **The management disounted the unpublished Resort fee of $15! Not notedon the booking site.

By appearance it seemed a bit pretentious, but the welcoming staff and sense of privacy eased that. Parking was a bit confusing. They did not even have a sign up yet so we relied on our gps. Someone flooded the spa tub above us and rained into our master bath, but the staff was quick to move us, and discounted our stay 25%.