Europa Gatwick Hotel & Spa

Not an airport hotel

Prós: Not much

Contras: Poor staff, it felt old and unclean

Prós: Staff were helpful and friendly. Garden was a bonus as weather was good and we could have drinks outside. Although I arrived around 7pm my husband did not arrive until gone 9 pm but we were still ...

Contras: Bedroom and bed was small. Was offered an upgrade for £10 to stay in main part of the hotel and wished I had taken it up. It was not made really clear when booking that room was small although I have...

Contras: Not enough pillows etc

Contras: The room smelt musty and damp with a pond in the bathroom, which was coming through the floor raising the tiles and into the carpet in front of the bathroom. Which I trod in as I didn't see it ...

Prós: This is NOT an airport hotel. Poor staff, poor food, very poor choice. I made a big mistake staying there.

Contras: Staff is slow, indifferent, argumentative. Food was god awful. Nothing about the place felt clean.

Prós: nice building and friendly

Contras: the bed room bathroom was dirty and the cleaners walked in twice and the breakfast was bad like a scott camping breakfast,