Dream Midtown

Porters and cleaning personnel were at their best.

The hotel is great at cheating. I DO NOT RECOMMEND THIS HOTEL. 1. First they incurred additional price during the booking process: you compare the property considering that price and then out of sudden 200USD is added to it. Really unethical. It was a spontaneous booking, we were staying at a neighboring hotel and decided to prolong our holiday. We tried to fight a bit to win our money and soon gave up... I almost canceled the booking but my husband insisted we didn't want to waste our time on new search and rebooking. Anyway, they said this additional money covers the hotel facilities (like breakfast and prosecco served between 3-4pm in the lobby (so-so quality by the way)) 2. We asked if the hotel serves Eggs Bennedict for breakfast and the most smiling ever lady said "yes, of course". But she didn't tell that you have to pay extra for this dish, like 14USD or smth. Eggs Bennedict was not included in the "free" breakfast which is ok, BUT IT'S NOT OK TO HIDE THAT YOU HAVE TO PAY EXTRA. 3. Room: the lady said she upgraded our room to make us happy. When we entered the room we saw it had no window, it was 11 or 12 floor but no window. We got so upset and the porter called downstairs to help us w that, a really nice guy. They changed the room. The room view was not the best you can imagine anyway, and if they call that "un upgrade" I'm scared to imagine where other guests stay, that room was really basic, no adds-on, tiny, tiny toilet with no space for your cosmetics around the sink. Porters and cleaning personnel were at their best. But those situations mentioned above really devalue this hotel. I would never recommend this hotel to anyone!

Hotel Staff was friendly

Dirty water in bathroom room tub and sink Very cold bathroom with no heating Small room Bad lighting Poor breakfast choice

The restaurant

Got woken up for an hour at 6 am and had to listen to the alarm go off over and over.