Crowne Plaza Wuxi Taihu

Prós: The comfort of the room was outstanding. Club Lounge has a superb scenic view,

Contras: Swimming pool changing area not convenient at all. Bar area at reception rather bare and impersonal

Prós: Staff - 'Queena' and 'Even' were really good at front desk

Prós: I was supposed to reach a day earlier but due to the typhoon in shenzhen my flight got cancelled and as is the norm I could not cancel my booking that day on booking.com so I emailed the hotel and ...

Prós: Convenient location and view of Lake Taihu

Contras: Staff not very well versed in English ATM in lobby didn't serve me

Prós: Hotel looks almost new and is well maintained

Contras: Reception staff were pleasant but some procedures slowed the process down. We checked in at a quiet time but could have been an issue if they were busy. Perhaps the deposit process could be at the ...

Prós: Value and quality of the hotel and staff. I received personal attention from the general manager including complimentary in room service during an illness.