Casa Lucia Hotel Boutique

Casa Lucia é encantador/autêntica

A equipe foi útil. Perto do centro da cidade. Paragem de autocarro mesmo à porta. Quartos muito tranquilos. As camas eram confortáveis. Surpreendentemente tranquila dado o barulho do lado de fora. Sem vendedores permitidos no hotel. Área da piscina muito bonito e relaxante. Bom chuveiro. Restaurante muito bom. Café-da-manhã foi surpreendentemente bom. Ele não era como breakfast bar Marriott ou Hilton. Foi café da manhã gratuito fora do menu regular. Amor mexicanos para alimentar os seus hóspedes. Quartos weres enorme e muito charmoso.

O teto do banheiro estava cheio de mofo. Caminhando para o quarto quente era nojento. Um quarto duplo significava duas camas de casal. Muito pequeno. Pedimos para mudar de quarto e foi dado um king size e duplo. Duas camas queen size facilmente poderia caber nesta sala enorme. Roupas de cama de idade. 4 pessoas se hospedar no quarto, duas águas pequeno dado a cada dia. Não o suficiente de água potável. Wifi temperamental mas suficiente. Piscina muito frio para nadar.

Location perfect, free parking

They did not accept to charge on the room drinks on the pool , the breakfast poor , safe was very difficult we had issues to understand how it works

It was central and easy to get to the main square and local restaurants and shops. Very nice pool area and garden. Our room (5) was spacious (4 windows), the bathroom was nice too.

The towels need to be upgraded. On our first few days we were given towels that were bare and a bit shabby, one hand towel had a hole in it. There were some stains on them too. I did mention this to the receptionist and for the rest of our stay the quality improved a bit. Some of the sheets had a few stains on them too, the pillow looked a bit brown under the pillow slip. The hotel leaves lights on most of the night. They are on the stair and landing and kept us from a full night’s sleep. Unfortunately the curtains didn’t keep it out either. I did mention it to the receptionist as we were leaving and she was astonished that they were on for so long even though the hotel offers a 24 hour service. The breakfast that is included in the price is quite basic and we only had 4, preferring to explore other places. The staff are somewhat confused at times as to what is included and I got a massively cracked cup two mornings in a row!

The pool area is beautiful and great for an afternoon swim and relaxing.

Wifi wasn’t available so we had no access to using our phones or television the entire stay. When asking for some sort of refund the receptionist said it was out of their control.