Prós: I love the stuff, the rooms, the shower, the parking, the food in restaurant. This is now my only choice for Hermosillo.
Prós: The hotel and rooms were very nice
Contras: Front desk was not very organized when it comes to your reservation. They had 2 reservations for me but didn't show that I cancelled one which caused a delay in checking into my room. Also, I later realized that they charged me more than what I had reserved the room for.
Contras: If there had to be something it would be the breakfast was not getting renewed quick enough. Which was not really a problem.
I stressed my concern for safety of the guests concerning an issue with the doors and the staff went out of its way to compensate for the concern. They went as far as to explain how they were going to address this issue and what they were implementing to the staff training from management to maintenance. This was very reasuring and will defenitly return and recommend.
Prós: It is very clean and modern, but what sticks out immediatly is the staff and the professional atmosphere upon enteriing the hotel. Nothing line any Hampton I have stayed in in the States.
Contras: The one thing that did not sit well is that this room in specific had trouble with the door closing fully on its own which became an issue with the cleaning staff and their follow though on the security of the guests.
Prós: Service staff was very helpful and promptly answered all my requests and questions.
Contras: The fact that as soon as I arrive at Hermosillo's International Airport, and go to their booth at the airport, I am told there wasn't a reservation in my name, and that I probably got it wrong. I pulled my smartphone and showed the attendant the reservation confirmation and date it was made (Oct 4) and she then proceeds to tell me that my reservation was cancelled and given to someone who was part of a larger group. And I did not even receive a courtesy note, e-mail or phone call.
Contras: we had a big leak in our bathroom roof every time the guests upstairs opened there shower we imediatly called front desk and didn't do anything right away we had to leave and when we got back the roof was torn down and had to wait 1+ hours to change
Prós: very clean. remodeled rooms. great pool. best breakfast buffet in Hermosillo.
This hotel is the best place to stay in Hermosillo. The rooms have been completely renovated with hardwood floors, flat screen tvs and new furniture. The pool area is amazing. The pool is a clean and sparkling blue and is the perfect temperature. There are covered sitting areas to eat lunch and grab some shade. The food at this hotel is fantastic too. Their buffet brunch is one of the best in town. This hotel is located in a great and safe area right on the blvd and is central to everything in Hermosillo.
Prós: The rooms have been completely renovated, the pool is amazing and the buffet brunch is just incredible. Its located in a great and safe area central to everything in Hermosillo.
Very clean and confy
Prós: The bed very confortable
Contras: There was a remodelation so I couldnt use the GYM
Prós: El hotel esta limpio, cercano al area que ocupabamos estar, el,personal de recepcion fue amable. El desayuno buffete incluido mucho mejor que los hoteles business class, la comida en si muy buena, tamales, frijoles refritos, chilaquiles, huevo revuelto, hot cakes, fruta, pan, jugos y cafe.
Contras: El hotel tiene un centro de fiestas, nosotros nos hospedamos viernes en la noche y hubo demasiado ruido, es triste que la seguridad no controle el escandalo en el estacionamiento, ya que el ruido que se escuchaba no era musica, eran gritos de personas que hacen su propia fiesta en el estacionamiento, asi como acelerones de los carros y asi fue por varias hrs. Entre 11:30 p.m. y 2:30 a.m. , asi que no muy recomendable para un buen descanso.
El servicio del restaurante para el desayuno fue deficiente, habia solo una mesera que no se daba a basto y se veia mal humorada, jamas llegaron las cucharas a nuestra mesa y teniamos que levantarnos a pedir lo que ocupabamos.
Quer guardar como a sua moeda permanente, ou apenas nesta visita?