The location to the old city, the friendliness and professionalism of the staff, the personal touches, the size of the room and the amenities I would suggest that the hot breakfast items in the buffet be put on warming trays to kep the food hot
Atmosphere, design, the restaurant and services, the breakfast, the position. Big rooms, well furnitured, quiet. Cleaning services in the room.
Nice hotel, polite staff, good location, well furnished rooms; it was a good choice, to visit this hotel
very nice hotel, good position, rooms well refurbished. 4-star hotel!
The location was good, just a few minutes from the Altstadt. Breakfast was ok, although a bit overcrowded (including the staff)! We had a double room and a single one. The double was quite large and confortable. The main building has no wireless connection to the internet, although they say that the wi-fi is everywhere in the hotel. The single rooms are a bit old and they look like they really need some much welcomed refurbishment. The biggest issue i had with this hotel was the noise made by the cleaning crew!! At 7 in the morning they started to do the cleaning! It was unbareble!
It is excelently placed in Graz, very clean and well maintained and organized, pleasant staff. Gives very good value for a very reasonable price. Hotel own parking available close by and OK price.
Room was specioius and staff good
Very good location, almost in the city centre. Hotel has an excellent atmosphere, very friendly and helpfull staff, nice and large rooms. Although the hotel is in the city, the location is very quiet. Good breakfast ! Price / quality ratio very much OK. No wireless internet connection
good staff service and breakfast hotel computer was old and did not function most of the time
Very kind staffs who can tell what you need about Graz.
The whole trip was a blast. This hotel and city was not an exception!
Friendly, helpful staff and excellent location
Staff was extremely helpful and friendly. Everything was great
excellent breakfast, good location to walk the city The reception closes very early, and never seems to be available. When you ask questions, they are very uninterested for a 4 star hotel. I also did not find the rooms reflected the brochures whatsoever. It is not a design hotel, and the rooms resemble a bed and breakfast by canadian standards. Save your money and go elsewhere
wonderfull location, big and good designed rooms, friendly stuff Parking garage is to fare from hotel and charged add.
Excellent location, professional and friendly staff.
room was big, bathroom was huge, silence in neighbourhood, location - in the very centre of the city the parking place it's about 500 m away
O Hotel é muito bem localizado. muito barulho na parte de trás do hotel para onde o quarto está localizado, calor sem ventilador ou ar condicionado, mosquitos (pernilongos) de dia e de noite, TV que não funciona e o não atendimento a nenhuma destas minhas reclamações pela gerência do hotel.
Quarto amplo, confortavel e muito bem localizado. Que no lobby do hotel nao seja permitido fumar pq o cheiro fica insuportavel e muito forte, que acessibilize o uso da internet pois eh muito cara no hotel.