great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
Location, comfortable room, good breakfast buffet no coffeemaker in the room
Central location in the town and nice surroundings + good breakfasts and very comfortable room
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
WE liked everything about the hotel Dont Think so
a boa localizacao entretanto a cama do quarto single muito pequena
Excelente serviço, óptima localização, bem no centro da cidade com facilidade de acesso a todas as direcções, um toque de design que constitui uma imagem de marca muito agradável. Pessoal atencioso e prestável. Sem dúvida este hotel é uma óptima opção para uma estadia tranquila na cidade.
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
great breakfast . great with laktos and glute free food!
Friendlyness of the staff.
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
good place and price rapport to quality and service.
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
Muito limpo e comfortável O check in só é possível após as 15h
Boa localização, funcionários extremamente amáveis, internet gratuita, quarto muito espaçoso, bebidas quentes e bolos gratuitos 24h na área da recepção. O hotel não tem elevador, ou ele não estava funcionando. Conexão com a internet extremamente instável e imprevisível no quarto (funciona bem na recepção). O banheiro do quarto estava com mau cheiro nos primeiros dias.
Funcionários bastante atenciosos. Boa limpeza
Muito bem localizado e preço razoável
Very good location. Room number 4 was great for 3 children.
good value for money. very good location considering the purpose of our visit to Gothenburg. quiet and nice neighborouhood.
They had turned the heat up to much... almost a sauna...
Central location and as I had a room at the back - very quiet. The price had been raised due to a big conference in town, so hence my comment about fair value for money. The room did not have a hair drier, maybe this could have been requested, but I had an early start and reception not open.
Great position, delightful owners but not a hotel - more a bed and breakfast (without the breakfast). Good position to attend meeting in a convention town short on hotel beds. Would have liked bathroom amenties (including hair dryer) and even cereal and coffee to start the day. No closet. Residential appartments upstairs seem to house elephants. All the signage refers to it being a "Pension" and that is what it is - Bookings.com should not refer to it as a "hotel".
Location was excellent. Roomy room. nothing
Smelly bathroom , cleaning tools left in bath