Prós: Loved this hotel. It was quiet, comfortable and clean. The staff were great.
Prós: Excellent staff. Great stay. Enjoyable experience.
Prós: This is a wonderful property. We make it a point to stay here if we're nearby.
Prós: Nice staff, good location, large room.
Contras: Our room had an unclean smell to it, like dirty feet. Also, we arrived late and housekeeping went door to door at 9am knocking loudly yelling, "housekeeping!" Check out was at noon so this was annoying.
Prós: Amamos este hotel. Ele foi tranqüila, confortável e limpo. A equipe foram great.
Prós: Beautiful hotel and check in staff extremely helpful. Very clean. Would recommend and would stay again when in the area.
Prós: The room was spacious and clean. The breakfast had a variety of selections. The area where the hotel is located has an assortment of dining options.
Prós: They had a room
Contras: It was Sturigis weekend and they knew it. They had jacked the price of a single bed room to over 470.00 for non reservation bookings.
When you need a room you need a room and they know it.
Prós: We were in Gillette for a Celebration of Life for a friend. We spent an extra day to visit with the family. The facilities are a wonderful place to stay, the staff is friendly, breakfast great, pool warm. Location is close to shopping and quiet. We will stay here next time we are through the area.
Prós: Great staff and very helpful
Contras: Horrible beds and hard pillows - Not comfortable at all - multiple stays with same results (Different Rooms)
Prós: Grande valor para o preço.
Prós: Belo hotel e equipe do check-in extremamente prestativa. Muito limpo. Recomendo e ficaria novamente se estivesse na área.
Prós: This hotel was very clean! The staff was also very accommodating.
Contras: Everything exceeded our expectations!
Prós: Friendly, location, and comfort!!
Prós: Very clean & comfortable. Better than some Quality Inn properties with same rating. Excellent pool and hot tub! Cookies & good breakfast selection. Paved sidewalk/walking trail provided easy access to parks, downtown, restaurants.
Prós: The room was great, clean bed. Good hot breakfast.
Contras: The cable didn't have Root Sports, so I couldn't watch my Rockies.
Contras: I had to back out early due to a death and I could not cancel three nights of the hotel stay. What a joke!
Prós: The hotel was cheap and the breakfast was satisfactory. No bed bugs. Room was surface clean, hotel was quiet. Complimentary cookies were yummy.
Contras: The hotel is non-smoking, but our room smelled of smoke. The lip around the shower was filthy. No mini fridge. In the work out room, the elliptical was not working, and the treadmill was pretty worn out/funky to use.
Prós: Hotel was clean well kept
Contras: We forgot a nice hoodie on a chair in the room. Called to have them hold it for us on our way back but it mysteriously disappeared.
Contras: Absolutely nothing. Worst place I have ever stayed at. Customer service was extremely poor with added attitude. Vending machines not working or refunding money and hotel didn't either. Room was terrible, hairs on bed/sheets, sink counter never wiped and had something stuck to surface all over, dirty/urine on base of toilet as well as floor next to it, puddle of water between toilet and tub, tub never cleaned as the ring around it and streaks of filth stood out. I was only there for one night but didn't even get to shower to be clean myself due to the uncleanliness. Very disgusted and disappointed with my stay which has left an unsettling imprint of my trip which was an important event for me.
Prós: It was fairly convenient, all we had to do was get on the interstate to go to our destination. staff was nice.
Contras: It was a distance away from our destination.
Prós: Room was comfortable, the pet fee for a dog was very reasonable, beds were comfortable although pretty bouncy, booking online got us free breakfast in the attached restaurant, and the coffee's nice and strong.
Contras: We overshot a bit on the heater in the room and then couldn't figure out how to cool it off again - had to just leave the door open for a while. That's our fault but climate control really shouldn't be that hard to understand.
Prós: Staff were friendly. Room was clean.
Contras: Too much cigarette smoke wafting from the adjoining bar. Hot water in bath tub/shower did not work.
Prós: Friendly staff and fast efficient service. I was delighted to get breakfast in the restaurant and service was always awesomely good.
Contras: 70's style rooms. Rooms are a little out of date.
Prós: Great hotel staff, very attentive and very very helpful. Hotel has a 70's feel but the amenities are awesome.
Prós: This hotel was small but so cute and clean! The manager was great, we really liked how friendly and helpful he was. The swimming pool room was spotless too! The location was easy to find and parking was good. We would stay here again and refer people too!
Contras: We wouldn't change anything! It was a really good value!
Prós: Price, location.
Contras: Rooms were very outdated and smelled of old cigarette smoke.
Prós: Front desk was very helpful when we asked to cancel a second day that was pre-purchased.
Contras: The beds were extremely small. The toilet was not secured to the floor. Breakfast consisted of packaged pastries. We left after one night. Pictures are misleading on room size.
Contras: the AC is not working properly - we didn't try to bother the staff for help.
Prós: Very friendly staff. Clean room.Good Price.
Contras: No. We would definitely stay there again.
Prós: location only
Contras: noisy loud plumbing and poor cold breakfast food.
Prós: Staff was friendly room was mostly clean the stay was mostly good
Contras: Air conditioner didn't seem to work right the first night. I reported it and it seemed to work the next two nights. Sign on door said no pets but there was a dog in the next room.
Also, there is a sign that says 'no smoking' by the front entrance, yet as I checked in and checked out, there were STAFF members both times smoking! It was awful bringing my baby in and him having to smell smoke from STAFF.
Prós: The staff was nice. Good free breakfast.
Contras: My room smelled awful (like when dog pee is old and starts to smell sweet), the tub was peeling, and the AC unit dripped and squealed all night long.
Prós: Convienant Pleasant folks
Prós: Great breakfast!! We had a great room for 3 we all had enough room to move around and not run into each other.
Contras: Didn't refill the coffee packets in the room.
Prós: Location and price.
Contras: The room had a 'musty' smell to it. The hot water faucet in the bathroom sink was very hard to turn off. The breakfast on Sunday morning did not have any fresh fruit or meat (sausage).The breakfast was a very sparse offering.
Prós: staff was very friendly and helpful
Contras: no pillow top mattresses
Prós: The price
Contras: A deposit put on my credit card for $45 in addition to the room charge.
This is an older hotel that could use some updating. The bathroom fixtures are old and will sometimes leak. The TVs are not flat screens ... They are the old box style TVs so watching them, you miss about 1/2 the picture...which matters especially if you're watching a sporting event. Even so, the rooms are always consistently clean And the staff is competent and super friendly.
Prós: The staff is super...always. I've stayed at this hotel numerous times for work and I always get the same consistent, competent, excellent service
Contras: Its old and dated.
The whole hotel smelled of stale smoke
Contras: The clerk was rude and not helpful. She would not change our room to one with 2 beds when the hotel was obliviously empty. She also stated there were no cots available. When checking in the clerk was also questioning the price, I paid for the room.
Contras: Continental breakfast consisted only of coffee.
Rooms were a little run down.
Contras: Very dirty, run down, no light bulbs in the lamps. Dirtiest tub I've ever seen, aweful smell. If there would have been anyway to get my money back, i would have never spent the night in that crap hole.
Prós: The motel was very close to the venue that I needed to go to and it was the cheapest lodging I could find in the area.
Contras: It looked dingy and dirty, there was someone else's food left in the fridge, the TV remote didn't work, some of the lights didn't work, the curtains were threadbare in some spots, and they didn't have our reservation.
Contras: Bed bugs, had to Google them but yep that was what they were. Small all the way to full grown adult bugs. We asked for a non smoking room and spoke to the front t desk. They told us it was the only room available but the parking lot was empty. Also found out at 3am when we woke up because bugs were crawling on my wife that the smell was because they had just sprayed for bugs earlier that day. They were aware of the problem and still gave us the room. The hotel overall was old and dirty and even without the adult bed bug infestation I would never stay here again!!
Prós: This hotel is in a good location, and the staff was friendly. They allow a dog in the room with no additional fees. For the price $53 including tax, I would stay here again.
Contras: The hallway to my room (first floor) smelled strongly of cigarette smoke, but my room did not. The walls are paper thin, and I heard people talking off an on all night long, not in the halls, but in the rooms around us.