Prós: Excellent staff and service. Great breakfast. Reasonable price.
Contras: Need complimentary bottle of water and blanket underneath the comforter.
Prós: Staff were lovely and helpful, the room was spacious and extremely comfortable, and little extras such as fabric deodoriser in the room were greatly appreciated. The laundry facilities were really ...
Contras: The position of the bed:Feel like the toilet is on your head while sleeping!
Prós: The location is very good , very close to the Fukushima train station. The hotel is new, room is clean.
Prós: Great service from staff.
Prós: I recommend all who want to stay in Fukushima. This hotel is excellent in both facilities and services.
Prós: Staff excellent! Breakfast very good. Stayed in 4 high end hotels in other cities but preferred this hotel layout & services. Even washers & dryers on 2 different floors!
Contras: Could barely hear bullet trains, but expected as you are 300 meters from Fukushima Station. Very convenient for traveling.
Prós: Wonderful service. Yoshikawa-san was delightful and helpful, able to answer all of my questions. The men's bath features three baths, one large indoor bath and two smaller baths outside. ...
Contras: Dinner buffet left much to be desired. Plenty of options and quantity, yet the quality of the food was average at best. Quite far from the station and road construction forced us to take a detour that...
Prós: Beautiful location. Nice hot prings. Hotel lobby is nice.
Contras: We booked a dicounted room and that is what it was. Tiny room next to elevator. Window overlooking roof. It seems they added these rooms as an afterthought. Not nice at all.
Prós: Nice outside onsen Good breakfast Peaceful area
Prós: Definitely best onsen hotel in Tsuchiyu Onsen and in Fukushima area They have several onsen bath for you to choose and every single one is so nice! Kaiseki Dinner here is the best. Staff is very ...
Prós: A wonderful experience, highly recommended!
Contras: We did not realize we had to pre-book a reservation for the restaurant, but we found a delightful place to eat in the village. Delicious food and a fabulous experience.
Prós: Outdoor onsen on third floor with waterfall view is our favorite. 5 onsen choices to choose. The room is big and the breakfast taste very good and with Japanese garden view. Location of hotel made its...
Contras: Location is a bit wrong on google map, we had to drive around the quite and dark town at night to find the hotel that actually easy to access in day time. Staffs speak little English. Funny smell when...
Prós: Place needs refurbishing and will be soon
Contras: Place had really run down
Prós: All meals served at Sansuiso were amazing. The staff was extremely caring and friendly. As i was there during the week, there were only very few guests. Also, the different Onsens offered are very ...
Contras: The internet connection sometimes is a little unstable.
Contras: Hotel rooms are bit old but over all facilities is clean and tidy.
Prós: The location next to the big waterfall, big onsen place next to the waterfall..
Contras: No wifi access the room
Prós: The room was nice and comfortable. I like it the private baths, good for couples.
Contras: The location
Prós: The garden was fabulous and the onsens were wonderful . Breakfast buffet was excellent
Prós: Good location. Decent size room, very clean and comfy. Staff is really helpful and accommodating. Although they can't really communicate well in English, they tried their best to help.
Contras: Charge of 1000 yen per hour of late check out. Shouldn't be that rigid and hope can be based on discretionary. Especially when the check in time is so late at 4pm and check out time is so early at...
Prós: staffs are very nice and location is easy to reach hotel.
Prós: I liked the firmness of bed cushion.
Contras: Water faucet is irritating to work both for sink and tub.
Prós: Walking distance to JR station. Breakfast is included (Toyoko standard) and very nice.
Prós: delicious breakfast with made to order omelets, fresh fruit, croissants, and salad bar; as well as soba noodles, rice, fish and other traditional japanese breakfast items. hotel staff was ...
Prós: quiet, comfortable, helpful staff, food was surprisingly good. excellent location right across from train station. Great shower, and deluxe double room was comfortably spacious (for Japan). Also, ...
Contras: carpet and furniture in rooms was a little tired, but clean and well functioning. wish restaurant served dinner a little later (8:30 was last order).
Prós: Location is 200 m from the train station
Contras: Japanese hotels provide 1 tea bag and no sugar. They don't speak english
Prós: The location was amazing, and my own private little bedroom was great. The bathroom connected to it was also very nice and clean.
Prós: Convenient location, low price
Prós: The staff were consistently excellent and went out of their way for their guests The glass elevator Decent sized rooms Big, clean bathroom Nice amenities
Prós: Right in front of the train station. Convenient for us to travel to sightseeing locations. Room was comfortable and the double bed large. Breakfast was varied and we enjoyed the food.
Contras: Step up to get into bathroom. Could not control the room temperature and we were too hot even though it was cool outside.
Prós: location and staff
Contras: some staffs cannot speak English.
Prós: Very close to Shinkansen and JR station. cheap price. Nice view from upper floors.
Contras: Not close to any 7-11
Prós: The hotel is older but very well maintained. Our room was clean and comfortable. It's a really good stay for the price. The front desk staff speaks enough English to get by. Some of the night staff does not, but they were very accommodating using Google translate. Great experience.
Contras: The bed is a little hard and there is no air conditioning, but the staff gave us a key to open the window. Parking was about 500 yen and a block down the street.
Prós: Great location, just opposite the Fukushima station. Big room for twin. Storage for luggages. Inexpensive for stay over a night.
Contras: The room quiet old, the bed and room wasn't clean but it was just ok to stay for one night.
Prós: Basic hotel, good location, very friendly and helpful staff. Parking available nearby for a reasonable price. Laundromat across the road.
Contras: No air conditioning in rooms. On the corner of an intersection so traffic noises all night, Very small bathroom, not good for taller people. Room info stated laundry but could not find this anywhere...
Contras: We were unable to do laundry at the hotel.
Prós: The price and I cannot think of anything else. For the same or similar price you can do much better.
Contras: Shower tiny! 10am checkout, crazy early!!! I have lived in Japan for over 10 years and bizz hotel checkouts are 11am. I requested a 30 minute extention and was told I would have to pay for it. I ...
Prós: Spacious room clean comfy bed close to station and near a little park by the river end of street beautiful views from there of the mountains river and park
Contras: View was back of a building however for price and only staying one night wS t a problem
Prós: The rates were fair comparing to other 3 stars hotels nearby. Located not too far from Fukushima Station which makes it fairer in those rates. The staff was really helpful when they gave us ...
Contras: The bathroom is too small comparing to most Mystays Hotel Chain in Japan. The rates are slightly lower though.
Prós: Excellent traditional style accommodation in excellent location, and had a parking spot.
Prós: Location was close to the station and plenty of choice in where to eat One really helpful gentleman on the front desk helped me with the coin laundry location clean and tidy room
Contras: small rooms which are a little dated
Prós: Staff were nice. Tried to speak English. Nice people
Contras: Size of the rooms were small but that can't be helped
Prós: Next to convenient store and 5 minutes walk from Fukushima station.
Prós: We had a smokers room, it was weird but cool to smoke inside haha
Contras: The beds were pretty hard but that kinda seems to be the style here.
Prós: Everything is good at this hotel. Free breakfast for everyone.
Contras: Based on my experience,I supposed that shaver should be available at the bathroom of hotel's room in Japan. Therefore, I did not bring shaver for this trip. Unfortunately, I did not find it there.
Prós: Hotel Fukushima Hills was a good deal. The room was typically small with little space for virtually anything, but for two days it was not a problem. The room and hotel are clean though not fresh and...
Prós: Staff very helpful for non Japanese speakers.
Contras: I liked everything,ESPECIALLY the value Y5,610 for a room and breakfast, EXCEPTIONAL VALUE.
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