Quer guardar como a sua moeda permanente, ou apenas nesta visita?
the feeling of luxury, excellent service from all of the staff, reception staff were very professional as were porters bar prices are a little on the high side.. Thats dublin i suppose
Excellent staff . relaxing atmosphere. Superior service Breakfast at €29(orange juice and cereal) for a 12 yr old is way too pricey!
The hotel is grand and no detail is overlooked. The breakfast was superb but still talking of the impeccable service. A perfect 10 all around.
Location is perfect but a bit overpriced for what you get. Room was a nice size and staff was very friendly. I think it is better without kids. Overpriced a bit for what you get. Had to call to have room made up after being out from 9:30-3:0 during the day... I guess someone just forgot.
excellent service, excellent staff, luxurious room - Fantastic hotel.
It was a gorgeous hotel - the breakfast was a bit pricey but it was lovely
When I arrived at 10AM, there was no room ready (understandable), but when I returned in the afternoon, I was shown to a room with a worker working on scaffolding directly outside my window. The second room was fine, but I was disappointed that the clerk had initially no problem assuming he could leave us in a room where we could all wave to a worker!
Breakfast was insanely good, the best part of our stay.
Nothing. I have stayed in better b&bs!!!
Lovely staff, very beautiful building. There was no complimentary water or tea/coffee making facilities in the room which was very annoying. We have to queue to get into the restaurant for breakfast - first time I've ever had to queue in a hotel for breakfast and did not expect this from a 5 * hotel.
The staff was incredibly accommodating and pleasant.
1st they are SO ACCOMODATING. Thanks to guest services, concierge DENNIS :-0 and the crew plus the front door attendants, managers, housekeeping are all amazing. Guest Service Rep came to greet us and had the goats milk avail for my daughter. In the USA we can only purchase at select store and did not realize it was more common to have in Dublin. We have made Dublin-the Shelbourne as our #1 headquarters. The quality of our stay, the fact they have vetted services for a nanny, great food, amazing polite service from all departments simply speaks volumes. Mr. Hanley and his staff at this fine establishment continue to amaze me. I really appreciate the peace of mind they bring to me and my little 1 and 2 year old children each visit. We surely feel special and love the amazing spacious rooms. THANK YOU ALL!! See you again next year. I have only positive things to communicate. They can keep up the great work. Great food options, great concierge, guest services, housekeeping, food services.....blessings to you all!
das caracteristicas do hotel quanto ao quarto e a arquitetura do mesmo
Gostei muito da coleção de arte do hotal 8decoração do hotel) e das salas de estar com lareira O preço do pequeno almoço é exagerado para a qualidade do mesmo.
Aconchegante e a excelente hospitalidade irlandesa. Muito bem localizado.
A localização é excelente, assim como o serviço. A relação preço/qualidade é excepcional. A falta de armários para arrumação da roupa, mas tinha algum espaço que serviu para o efeito.
decoração e centralidade do hotel
proximidade ao centro da cidade
Do conforto e design do hotel
hotel é muito legal, os funcionarios são excelentes e a localização é espetacular, perto de tudo e super silencioso.alem de ser super fashion!!!!
O autoclismo do quarto de banho estava avariado,e não nos cederam outro quarto na primeira noite pois os outros quartos livres estavam na mesmas condições. As recepcionistas ,apesar de eficientes,poderiam ser mais simpaticas.
Sem ar condicionado. Muito quente à noite
Aspecto geral do hotel Preço demasiado elevado a internet e aluguer de filmes
A localização era boa, a equipe foi amigável. O nosso quarto era desapontador. Peguei um quarto deluxe. Não tinha ar condicionado, então tivemos que abrir a janela. Muito barulhento por causa da rua. O quarto era pequeno, o banheiro era pequeno e não muito agradável.
gostei da tranquilidade do local, da decoração sui generis, do ambiente diferente e agradável e da proximidade d9o centro comercial e turístico. Sem qualquer desabono.
Good location and the room was clean and tidy. We had dinner in the bar on the night we stayed and the staff were a bit distracted in that they were arguing amoungst themselves at one stage and they did not look happy to be there at all and as a result the service was lacking.
Convenient, quiet location. Room was spacious. Appreciated being able to check in early after the long international flight (though another couple on the same airport bus just behind was not able to do so). Air conditioner seemed to warm the room up rather than cool it off. The room we had didn't have an exterior window, making it difficult to judge the time of day and weather. The room needed some minor maintenance work (peeling paint over the tub/shower, drawer that wouldn't stay shut, missing section of bathroom door frame).
Great location everything on doorstep. friendly staff who were very helpful.
Staff Room was very dark and not as clean as i would have hoped
There is free parking, unlike with many other city hotels. It is also a short walk to many of the city tourist destinations like the museum, National Gallery and St Stephens Grn as well as shopping in Grafton St. It is also a short walk back from the best nightspots such as Cafe enSeine.
Good location, within short walking distance of sites in southeast Dublin. Hard, uncomfortable pillows. No free internet.
Room have been good for me and my boyfriend. In the room of my parents have been broken a lot of things: light, table, and other.
The location on Merrian Square was outstanding. They provided everything that we needed for a 3-year old and a 1-year old, including the right beds. Check-in was fast. Breakfast was great, and the staff helped throughout our stay, which included two stays, broken by a week of traveling outside of Dublin. While the hotel may be a bit older in some regards than others, we were pleased with nearly all aspects of our stay. They do lack a concierge desk and bellhops ever ready to assist with luggage and taxis. However, the front desk always found help with our luggage and arranged our taxis without any problem . If you're looking for the best in hotels, the Davenport may lack a bit, but, we found it to be quite a good hotel and well worth booking.
rooms were very comfortable and staff were very helpful location - a bit out of town had to get taxis every where
bed was comfortable needs updating-why was breakfast not included for the price? supposed to be a 4 * hotel- no way
The staff was friendly The bathroom sink because it had two nozzles and the shower clogged up with standing water
Central location Good sized room and good bed Decent breakfast for an extra 11.90 euros Dated decor esp.in the toilet where I could see mould on the roof.Restaurant chair was broken as well.(Was told 'dont worry' by the staff when pointed out.As if..!) a very old kettle which took ages to boil. The news paper request was ignored.
Incredibly helpful staff. Beautiful room. Comfortable bed. Bathroom was spacious and had a 'spa' feel to it. Best breakfast in Ireland.
Location To me it seemed like Bentley"s is winding down!! We arrived back from our night at 11.30pm ordered wine and some nibbles got our wine but were told "we don"t do nibbles!! our morning waiter was fab but I lost count of how many times he said sorry!! as any item I ordered from the menue was not possible.
The hotel didn't receive my booking so I had to move hotels.
staff were most helpful and friendly and food and service quite good stairs and no lift - rooms on top floor definitely not suitable for older people or with any kind of disability or health problems
great location, fine food , nice staff. What's not to like !
The majorityu of the staff werte excellent. However one person at the front desk when we checked in was extremely negative to the point of being hostile. I think she was the manager. I found her to be not only disagreeable to me but also thought she spokje to her staff with disrespect. The individual at the front desk. Based on my experience with that front desk manager I would not recommend this hotel
Truly superb location, intimate hotel with just a few rooms, older building with great character but well-maintained, comfy bed with nice sheets, great shower with lots of water pressure and great view. Loved it and would go back in a minute! Staff could be a bit more informed to answer questions about the surrounding area
Pequeno-almoço excelente, localização do hotel muito boa e ambiente tranquilo.
Simpatia do pessoal e centralidade em relação ao centro de Dublin
situação hotel; limpeza; atendimento o quarto situava-se no último andar e entrava demasiada luz pelas janelas do tecto ; colocar cortinados ou outra solução que permita tapar essa luz de manhã cedo.
A equipa e serviço Deveriam colocar vidros duplos. Os quartos são muito ruidozos. Deviam tambem ter mais cuidado durante a amnhã quando fazem a linpeza. Muito barulho
Room generally fine no complaints Bar under construction. Fire alert at 5.30 am distrubed sleep
The location to the town centre and that it had some local pubs within walking distance. Staff could have been a little more approachable and welcoming.
Liked the very comfortable bed
The staff was very friendly and were really interested in making your stay enjoyable. The room was clean and spacious.
Facilities very good,staff friendly and helpful, close proximity to the centre of Dublin Car parking was a negative. I was originally directed to the Stephens Green car park and having parked and then walked the 15 min to the hotel, I was informed that the Alexander Hotel car park was actually around the corner. I then had to retrieve my car from Stephens Green and try to get into a very tight spaced car park, where I secured the final parking slot. This whole process took almost two hours to complete, a complete nightmare!!!
overall everything was good just one complaint. there was no washcloths yuck!
Not much. Really spoilt by the downsides of the hotel, which are many. The room was freezing. It was November, but the cleaning staff left the window fully open on both days I stayed. The heating was as effectual as a hairdryer, and twice as noisy, so the room stayed below even a comfortable level. No wonder the hotel are so proud of their cashmere throws on the bed - you need them to keep warm! The hotel rooms themselves are nicely designed, but the walls are ridiculously thin - woken up at 1AM by a normal volume conversation in the next room. The gym was nice, and reasonable for the size, but the lights ran on guest room cards, so there was a ridiculous relay in operation with people in there having to swap cards as each person left to avoid being plunged into darkness. It is not 4*!
Clean, good location. Good sized room and bed. Indifferent service by staff.
Staff were helpful and friendly. Rooms were large with very comfortable beds. Bathrooms looking a bit "tired".
The room was nice with a re-vamp bathroom (but with some misconception) The waitress of the bar of the hotel, they don't know how to smile apparently
Basically this premises is some rooms over a pub, but nicely decorated and clean. Beds very comfy. We ate in the pub and it was very good. Would definitely stay there again.
This is not a hotel, but 8 newly built guest rooms over a pub. Nice location. Well-equipped, modern, clean rooms. Friendly staff. A bit of new-faciity diseases: no warm water in the shower on one night, slamming door. A weak WiFi signal - worked ok only in the staircase, not in the room. The need to pay upfront for the whole stay.
The rooms have been newly refurbished and very nicely done. The location was great for exploring the city. It was not clear this is not a "hotel", ie. No room service, ph, etc. The internet was not working. There were issues with the new plumbing. For 2 nights I had no working toilet.. They changed me to a much smaller room that the bathroom worked. They did not offer any compensation for the issues. The first room was at the top of almost 40 stairs, with no lift and no help with luggage.
The room was spacious, LCD screen, very modern bathroom with good shower. Wooden floors, street view. Overall a nice place (though we where on business there). The wifi was down due to road works. As this was a business trip that was annoying. However an hotel down the street had wifi and that was a 3 minute walk. Price of the menu was expensive but as close to the city as it was - enough food in the area. We ordered a twin room but got a room with a queen sized bed. Overall a good experience.
Modern design, close to city centre Unfriedly, rooms above the bar is noise till late
The room was convenient, good value for money, bright, simply, but well designed and well-thought out.
The design and the location, which was quite good. Not centered but close to all the attractions. The bathroom could have been a bit cleaner. The heating was ok, but could have been better. The room was on the first floor, next to the street, so it was a bit noisy. A room on the 2d or 3d floor coud have been great !
hotel had no details of our booking and initially said there were no rooms available. When the manager eventually found us a room it had not been cleaned
The Rooms -from the exterior we could not believe how luxurious and modern the rooms were.The pub was very nice,staff pleasant and polite.Had good breakfast there.The room was far superior say to a Premier Inn or similar and would have cost us a lot more in the city.We chose this hotel because it was in walking distance to concert and the city centre. Bit noisy,but what you come to expect in a city anywhere in the world.
Fiquei no segundo andar do hotel e havia uma festa num salão no andar térreo, com música alta a noite toda e que não me deixou dormir. Indagada, a recepção me informou que essas festas acontecem sextas-feiras e sábados. Também não fiquei satisfeito com a limpeza do quarto, pois notei as suas paredes encardidas. Também não ajuda o fato do hotel não dispor de acesso à internet.