A localização, a qualidade de atendimento, tranquilidade, confortavel, o ambiente relaxante. a quarto onde estivemos deveria ter cabine de duche em vez de ("banheira-jacuzzi) o que não é nada pratico.... nao tem resguarde para agua
A cidade e muito bonita. A localização do hotel em frente a praia e fantástica! As instalações são antigas e não há ar condicionado....
O conforto do quarto, o café da manha e a localizacao do hotel.
a localização falta de ar condicionado, quarto fraco para o padrão do hotel, ficamos no último quarto do corredor
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
location is really good, calm place, park. Good swimming pool
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
The shuttle service into Deauville The car park
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
The polite staff, the quality of breakfast and ease of parking
Central, bem situado, próximo das redes de transportes, próximo da praia, tranquilo, bom bufet de pequeno almoço com bom horário.
Pessoal simpático, jardim bonito Falta ar condicionado
Gostei da localização do hotel, da tranquilidade e do atendimento dos recepcionistas.
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
Most interesting and attractive building. The staff were particularly friendly and helpful. The room was a delight - clean and well appointed no
Given a room in an older wing. Very basic. Nice bells.
Staff were very friendly and helpful. We visited with a baby and they made sure that our room was right next to the lift for easy access. Garden and pool are a real suntrap!
nice location in the center, very helpful staff, lovely room and wonderful varied breakfast buffet. the hotel is a bit noisy in the morning with the dining room for beakfast
Not much The fact that it called itself A Hotel Restaurant yet had closed it's restaurant for anything other than breakfast months ago
beautiful building.room nicely furnished. some may not have liked the sound of the horses in the early morning being taken to the beach for exercise but we did. didn't try the breakfast so cant comment
Down town location, very friendly staff, noiseless, nice garden Room comfort,
Lift facility a great asset. spar bath, nice room and balcony. Staff courteous, enjoyed our Calvados in the small & comfortable lounge. Also it was very quiet and we enjoyed a good night's rest. No
Lovely room, very clean, air conditioning was great as very hot and were able to sit on our balcony and watch the world go by.
There are no common rooms so in case of bad weather there is nothing to do at the hotel.
Location, breakfat, Food in general was excellent Had requested non smoking but got a smelly smokers room, so chaned to different room.
Location; outlook; pool area; parking Absent minded staff in restaurant - needed reminding about orders and drinks
The staff was pleasant, especially the front desk. location fairly good. However rooms could have been better prepared.
The staff are always friendly and helpful. It has a pleasant location by the river with easy walking Unfortunately the price is now around 80 euros which with dinner and breakfast makes it quite a pricey hotel for what you get
We liked the situation of the hotel. It was near Deauville, and a tiny village of St. Arnault, which was in walking distance, The surrounding countryside was beautiful. The entrance foyer, and corridor to lift could be improved.
The friendly staff. Convenient location.
Good Car Parking, Quiet part of town & no road disturbance. Good continental Breakfast, Restaurant is good - espicially as a fallback measure (menu abit limiting). English isn`t bad, don't expect a full on conversation! Nithing bad
Quiet location. Conveniently located near to Deauville. Some fittings showing signs of wear. No hair drier in bedrooms. No shower for sauna!
The food both in the evening and the morning was excellent and the check in was rapid and painless. The upstairs double room was far too tight for comfort and the bath room had obvioiusly been dropped in as a completed module and is now quite shabby. The second room on the ground floor was excellent
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Very central, comfortable hotel with car parking
Good location at a reasonable price
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good clean room There was no air-conditioning & the staff spoke very little in english
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Good basic accomodation, value for money Breakfast was a little dissapointing
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
location, price, staff, quietness. size of the bath, would prefer good shower
the staff was very friendly and the breakfast was excellent for that price
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
warm ,friendly and welcoming,
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
Simple but nice Nothing
Courteous and helpfull staff. Standard of breakfast was not very high.
This little hotel was just too cute and charming! Wonderful welcome and lovely garden. A little bit pricey but worth it in the end...
Very friendly and helpful "Patron"
The lack of intrusiveness and friendliness of the hotel staff. Not enough parking spaces (5) for all the guests. And also small parking bays that would only realistically fit a small car.
Lovely staff, clean everywhere and great location short walk to eveything
we where not aware that it would take so long to the airport and were afraid to do the trip in the morning so we left after the first day and were charged for both days which i thought unfair. i think an additional charge for a late departure would have been more just. it is always easier to plan your trip the second time as we were u8naware of the distance thankyou the bathroom was too small for the toilet you could not sit properly very very uncomfortable
too small room
the staff are friendly and courteous not really - ours was a short 3 day holiday and we enjoyed it
Amiable and helpful owners; privacy, quiet, service.
The family that run the hotel are very nice & friendly, they do there best to make you feel welcome. Well were to start the breakfasts are simply poor, as is the fact that there is no bar or really place to relax in the hotel. Furthermore if anyone is booking this hotel do not book the basic room because despite the fact that one sees the hotel on the web site, if one books a basic room, one is put in a back builng which resembles something out of the worst of 1950s hoilday camps. This is what happened to us, on arrived we had to upgade to obtain a room in the hotel. One final point is if you are going to stay at this hotel do not have breakfast there for much less then they charge there are many local cafes which serve a farbetter meal.
Pleasant room with small en suite and a shower that worked well. Convenient location close to city centre with off road parking.
the staff were very friendly and helpful
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
the hostess was very welcoming and helpful.
Excellent location and friendly atmosphere. Pretty garden area.
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Ok for one day stay. shortage of hotel staff.
The owners were lovely people: Very helpful with restaurant recommendations and making reservations for us as well as suggestions for daytrips;etc: No fan in the room; it got quite hot at night and the rooms were a little noisy with street traffic and the seagulls in the early morning hours!
Great location, right near the centre of the town and near a supermarket top be able to make your own lunches if you desire. Perhaps not all rooms have this but you cant stand up under the shower
The proprietors were particularly welcoming and very helpful offering before we asked such as a map ofthe town and explaining where different attractionswere situated There was advertised a bar but although I believe you could order a drink there was no bar. The proprietors were perfectly happy tro ffer us the free use of their fridge and glasses to chill our wine s e had a young child and were restricte as to the times we could remain outside the hotel. The facility was appreciated
I thought the staff were very friendly and they went out of their way to be helpful. Also the location was good - only 5 minutes from the town centre. There was a decent-sized bathroom and bedroom. No.
Central position, clean and comfortable. Very friendly, helpful reception. Good value. A bit noisy from the through road.
Hosts were very friendly and helpful. Good, clean accommodations near heart of city. none
Elderly or infirm guests might find the stairs to the first and second floor bedrooms a little narrow and steep
Quite basic big and comfortable room . Friendly staff.
The proprietor and staff were very attentive and helpful, breakfast was excellent Felt the price was too high, we had stayed the previous evening in a similar hotel situated in the centre of Rouen for e20 less and breakfast was the same but only e6.50
The staff was nice and friendly The hotel is split in 2 parts, and the shuttle going from one part to the other didn't work. Also it is very disorganized between the 2 parts.
Clean tidy hotel with welcoming and helpful reception staff. Good sized rooms kept very clean. Very good self service breakfast. A chair suitable for sitting at the desk/dressing table would be a good idea in order to be able to sit and write a letter or use a computer.
The shuttle Rather ananymous, few people about, felt a bit deserted
The Hotel was very nicely finished, clean & smart with ample parking. The room itself was large (as was the bed), clean, had all I needed & great attention to detail. Reception Staff were excellent & very helpful. Only being there one night I didn't have the chance to use them but the Hotel had a great range of facilities.
The room was excellent with a good breakfast and helpful staff The location is much too far from Deauville requiring expensive taxis to ferry each way
Jacuzzi was excellent, my daughter liked the pools outside Given the price for the room I would expect to find shower cap, bathrobe and slippers in the bathroom
Very good location for touring and good for coast. Modern, comfortable hotel with good value. All facilities required. Staff very friendly and helpful Large hotel - lacked character. Typical modern city hotel.
Impossible to get taxi's from the hotel to anywhere...generally had to wait over 30 minutes each time I wanted a cab.
It was a typical middle range French hotel so good and practical There were far too many children and too much consequent noise for business travellers
It's far from the city center.