A localização, a qualidade de atendimento, tranquilidade, confortavel, o ambiente relaxante. a quarto onde estivemos deveria ter cabine de duche em vez de ("banheira-jacuzzi) o que não é nada pratico.... nao tem resguarde para agua
A cidade e muito bonita. A localização do hotel em frente a praia e fantástica! As instalações são antigas e não há ar condicionado....
O conforto do quarto, o café da manha e a localizacao do hotel.
a localização falta de ar condicionado, quarto fraco para o padrão do hotel, ficamos no último quarto do corredor
Good clean room There was no air-conditioning & the staff spoke very little in english
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Good basic accomodation, value for money Breakfast was a little dissapointing
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good location at a reasonable price
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Very central, comfortable hotel with car parking
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
The polite staff, the quality of breakfast and ease of parking
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The shuttle service into Deauville The car park
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
Gostei da localização do hotel, da tranquilidade e do atendimento dos recepcionistas.
Pessoal simpático, jardim bonito Falta ar condicionado
Central, bem situado, próximo das redes de transportes, próximo da praia, tranquilo, bom bufet de pequeno almoço com bom horário.
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
the hostess was very welcoming and helpful.
Ok for one day stay. shortage of hotel staff.
Excellent location and friendly atmosphere. Pretty garden area.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
the staff were very friendly and helpful
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
There was no toilet in the room
Good location, friendly staff The smell in the badroom
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Good Car Parking, Quiet part of town & no road disturbance. Good continental Breakfast, Restaurant is good - espicially as a fallback measure (menu abit limiting). English isn`t bad, don't expect a full on conversation! Nithing bad
Quiet location. Conveniently located near to Deauville. Some fittings showing signs of wear. No hair drier in bedrooms. No shower for sauna!
The food both in the evening and the morning was excellent and the check in was rapid and painless. The upstairs double room was far too tight for comfort and the bath room had obvioiusly been dropped in as a completed module and is now quite shabby. The second room on the ground floor was excellent
We liked the situation of the hotel. It was near Deauville, and a tiny village of St. Arnault, which was in walking distance, The surrounding countryside was beautiful. The entrance foyer, and corridor to lift could be improved.
Location; outlook; pool area; parking Absent minded staff in restaurant - needed reminding about orders and drinks
Location, breakfat, Food in general was excellent Had requested non smoking but got a smelly smokers room, so chaned to different room.
The staff are always friendly and helpful. It has a pleasant location by the river with easy walking Unfortunately the price is now around 80 euros which with dinner and breakfast makes it quite a pricey hotel for what you get
The friendly staff. Convenient location.
The staff was pleasant, especially the front desk. location fairly good. However rooms could have been better prepared.
It was a typical middle range French hotel so good and practical There were far too many children and too much consequent noise for business travellers
Very good location for touring and good for coast. Modern, comfortable hotel with good value. All facilities required. Staff very friendly and helpful Large hotel - lacked character. Typical modern city hotel.
It's far from the city center.
The shuttle Rather ananymous, few people about, felt a bit deserted
The room was excellent with a good breakfast and helpful staff The location is much too far from Deauville requiring expensive taxis to ferry each way
Clean tidy hotel with welcoming and helpful reception staff. Good sized rooms kept very clean. Very good self service breakfast. A chair suitable for sitting at the desk/dressing table would be a good idea in order to be able to sit and write a letter or use a computer.
The staff was nice and friendly The hotel is split in 2 parts, and the shuttle going from one part to the other didn't work. Also it is very disorganized between the 2 parts.
The Hotel was very nicely finished, clean & smart with ample parking. The room itself was large (as was the bed), clean, had all I needed & great attention to detail. Reception Staff were excellent & very helpful. Only being there one night I didn't have the chance to use them but the Hotel had a great range of facilities.
Jacuzzi was excellent, my daughter liked the pools outside Given the price for the room I would expect to find shower cap, bathrobe and slippers in the bathroom
Impossible to get taxi's from the hotel to anywhere...generally had to wait over 30 minutes each time I wanted a cab.
good but arrival/booking in not adequately explained towels should be changed dailly
Everything was fine, except internet. With your own lap top you should pay 12euros for 2 hours. And also one room was without a window, it' really weird. Personal sholud speak english, at least elementary level.
The location is superb, good for restaurants, shopping , casino and the beach also it is very organised and easy to understand, this is thanks to the excellent staff on the reception at the hotel across the road. One thing I would suggest is that people are told that they have to check-in at the hotel reception across the road first, that caused some confusion. Not really, excellent for the price.
The area. Needed better directions to the reception, rather than to the rooms. Very confusing at start.
There was no russian TV
The room(s) were functional, the cooking facilities excellent and the beds very comfortable. Everywhere was clean and tidy with good storage space for clothes and luggage. Finding the reception was very difficult (eventually accomplished with the help of a resident) and parking was non existent. There was no soap in the rooms and the inventory was hopelessly translated. It was impossible to set up the sofa bed and the main bedroom was very claustrophobic and airless ( there were no windows). I would seriously question the claim to be 100 metres from the beach!!
The location of the hotel was very central, but the facilites were nice and clean. The receptionist was very helpful. It was great for a stay with my children and I would happily stay there again. We had no problem with parking as other reviewers stated, but we were there in October. Filling out an inventory was a pain. This is really a vacation rental so you will need to provide dish soap, soap in bathrooms, garbage bags, etc. Be aware that check in is at the hotel across the street! I only knew this from other reviews.
Very central The beds! The pull out bed was broken and not replaced.
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
Courteous and helpfull staff. Standard of breakfast was not very high.
the staff was very friendly and the breakfast was excellent for that price
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
location, price, staff, quietness. size of the bath, would prefer good shower
warm ,friendly and welcoming,
Simple but nice Nothing
The proprietors were particularly welcoming and very helpful offering before we asked such as a map ofthe town and explaining where different attractionswere situated There was advertised a bar but although I believe you could order a drink there was no bar. The proprietors were perfectly happy tro ffer us the free use of their fridge and glasses to chill our wine s e had a young child and were restricte as to the times we could remain outside the hotel. The facility was appreciated
I thought the staff were very friendly and they went out of their way to be helpful. Also the location was good - only 5 minutes from the town centre. There was a decent-sized bathroom and bedroom. No.
Great location, right near the centre of the town and near a supermarket top be able to make your own lunches if you desire. Perhaps not all rooms have this but you cant stand up under the shower
The proprietor and staff were very attentive and helpful, breakfast was excellent Felt the price was too high, we had stayed the previous evening in a similar hotel situated in the centre of Rouen for e20 less and breakfast was the same but only e6.50
The owners were lovely people: Very helpful with restaurant recommendations and making reservations for us as well as suggestions for daytrips;etc: No fan in the room; it got quite hot at night and the rooms were a little noisy with street traffic and the seagulls in the early morning hours!
Elderly or infirm guests might find the stairs to the first and second floor bedrooms a little narrow and steep
Quite basic big and comfortable room . Friendly staff.
Hosts were very friendly and helpful. Good, clean accommodations near heart of city. none
Central position, clean and comfortable. Very friendly, helpful reception. Good value. A bit noisy from the through road.
Staff are very friendly There was no elevator
very helpful staff and friendly
The location of the hotel can´t be better nd the stuff (owners) are really friendly. We felt ourwelves like long-waiting family there.
Very nice small hotel next to the beach in Normandia. Very friendly staff.
Clean, Well maintained, very helpful and considerate hosts. American Express service does not work
Gentleness of staff, breakfast in the room, hotel in front of the beach with the sound of waves. Better have a car, it is a bit far from Honfleur. But the beach is very good
Cleaning, in front of the beach, near of Deauville or Cabourg bigger cities Rooms are poorly soundproofed.
The staff was very helpful with directions and maps and everything else we needed
Very good service. People are NICE.vERY good breakfast
Nice personnel, room was quite big and propper, good location
The hostess was most charming as were the staff .The food was of good quality.The drinks were of a good selection also .Overall good !
Staff were friendly and helpful though didn't speak English very well. Unfortunately, our French is very poor, but we got by. Quite close to the sea (about 200 metres away) and a few metres from the Town Hall.. Quiet, with convenient parking behind the hotel (though not secured). There is a barbeque area and casual outdoor seating behind the hotel that would be good in fine weather. Restaurant only open at weekends so our only choice was a local pizzeria. When we did eat in the restaurant on Saturday, the meal was good though service a bit slow. A real surprise was that the bedrooms had no curtains over the windows - just net curtains. This meant that I had to sleep with an airline eye-mask otherwise the daylight would have woken me up at around 3:30 am.
Friendly and helpful staff (English speaking and offered to store baby milk in the fridge). Very close to the beach and shops and restaurants. Nice room and clean. Good pricing. Parking free on road in September. Stylish small hotel. We skipped breakfast at 7 euros each as supermarket 1 minute away and could eat in triple room. The road below was the main road out and very noisy throughout the night.Don't stay on a Wednesday night as the rubbish trucks will be collecting early on the Thursday morning - very noisy! There is no fan or a/c so window has to be open letting the noise in even more. The only quiet rooms are the family rooms at the back. The double bed we had was too short so feet touching footboard so anyone over 6 foot wont sleep well. If you are staying on August you will be paying to park in the street. No bath, only shower which was fine for our 1 night stay but any longer would want a bath too.
Very friendly and relaxed atmopsphere, english speaking, helpful and nice staff, good breakfasts, especially comparing to the other hotels in this area (home made jam!), cosy and warm design of the breakfast room, we do not regret, that we have chosen this hotel Bed could be longer and the shower cabin needs perhaps a little bit more attention
Staff very helpful and pleasant, warm decor Facilities slightly limited, but quite OK for the good price and star rating
very lovely hotel in the centre of town staff very friendly and helpful plenty of room in the rooms and nicely decorated.
We had reserved 2 rooms (for 3 adults and 2 children) and we found the rooms simple, but very clean. Also, the breakfast was very nice.
we loved everything. staff was extremely helpful. location was perfect. and there was cute little bakery next to the hotel. kids just loved these cakes.
The people who greeted us and were friendly and helpful and the decor was bright with a number of charming and tastful inovations with locally produced art.
Very friendly staff, helpful, English spoken. Excellent location in the center of a small village, a busy summer resort