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Only the location Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price
Location was perfect. Right inside of everything. Valet is great! The bed felt cheap and hard. Did not get any good sleep at all and you would think after driving 10 hours in the road that day it would be easy to sleep, but the bed was old as well as all of the furniture around.
The hotel is located in the heart of downtown Cincinnati and there was plenty of entertainment and restaurants located nearby. The room was clean and the staff was very friendly. The hotel ultimately served its purpose as a place to sleep for the night. The furniture was a bit dated and the layout of the room lacked any real appeal. The pictures online and the four star rating seemed to be a bit exagerated. I would rate the hotel three stars overall.
The hotel was beautiful and comfortable and the location terrific. Very centralized location--easy to walk to area sites and restaurants. The wifi internet was extremely spotty and rarely worked which was disappointing and made working remotely difficult.
The building, facilities, & staff were all very nice. Very minor things, but our bathroom TV remote battery was dead. Also a notice before arriving at the hotel that the water pump system was going to be being worked on & we would have no water from midnight until around 6 a.m would have been appreciated.
The Location is prime. Perfect for downtown Cincinnati. The staff was nice and quick about check-in and check-out. The bathroom was awesome. It was big and remodeled with a giant tub. The bedroom itself was not impressive. I expected a historic feel, but just got more of an old and musty feel instead. The comforter wasn't clean (had to brush it off before we could lay on it), and the room itself just didn't seem clean. There was also a sunlight which would have been fine, but when you looked up it was covered in dust and dirt.
I am rating The Hampton Inn. Really nice hotel. The Hampton Inn was a really nice hotel but it wasn't the hotel I reserved. I was looking forward to stay in The Cincinnatian because of the historic background and wasn't expecting at all not to be nofied in advance about their problem with hot water. We could have rescheduled our trip. They relocated us and it was a nice place (can't complain about it) but a modern hotel was not what we wanted.
Staff was great!
Location and very friendly staff. Rooms were kind of small. Window to look out was very small.
Staff very friendly and accommodating. Room was very clean and the bed was so very comfortable! Will definitely recommend to friends and family! Looking forward to revisiting the next time we are in the area. .
Loved theroom, comfort and the bathroom. Also enjoyed lobby bar.
Art everywhere, bizarre delights sprinkled throughout. Great restaurant and right around the corner from Contemporary Arts Center. Wonderfully colorful staff.
Loved the fresh take on a hotel. The art was a fun experience, though I'd prefer some variety as it was all pop art. The decor was modern but still warm and fun. The hotel restaurant was fantastic. Several great upscale bars and restaurants steps away. The location left something to be desired if you want anything beyond great evening eateries or the theatre. No breakfast places around or any shopping minus Tiffanys or Macy's. It felt odd that difference sides of the sand city block can vary between lux and sketchy.
Love 21C. They always have the best people.
Employees were pleasant and helpful. The rooms were clean and comfortable. We had to valet the car but that was because we were not sure about driving around downtown Cincinnati. The waffles at breakfast were tough.
Liked the room and bed. The staff was extremely helpful, they made the stay quite enjoyable as we were not familiar with the area. Breakfast was good with a friendly staff, again. Good location, within walking distance to quite a few venues. The view was of some rooftops, not the best but you are in the city. The shower was bad as the water got all over the floor when you opened door to step out. Water collected on the door edge and soaked the floor. The air temperature was hard to control with the thermostat. The light switches were confusing. I am all for saving water by not washing towels but how about a place to hang the towels, that would be helpful.
This hotel (and the Hampton Inn beside it) iis an incredibly creative use of.the Cincinnati Inquirer historical building, offering upscale accommodations at an affordable price im downtown.Cincinnati near the Reds ballpark and other venues Noise from the sliding glass bathroom door, alhough aesthetically pleasing and space-saving, are acoustically impractical, in my estimation.
Rooms were spacious, well-appointed & had comfortable beds. Check-In staff was courteous & helpful. We were traveling as a group of couples. We were told that their lounge/bar would be open until Midnight on Saturday. At 10:15 they were already "shut down". When we approached the staff about it, the bar tender was rude & the other staff offered suggestions of other bars outside of the hotel. We wanted a night cap in our hotel, which we were unable to get. They need to get their services/staffing issues worked out - or don't include all amenities at this time.