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The breakfast and the service at breakfast.
The hotel was very clean and fresh, the staff was very friendly, the bed was comfortable and the shower was great! The only thing that needs some work is the breakfast food. The breakfast food could be better and another walfle maker would be great as the line was very long.
Anyone with small kids know the value of room to move in a hotel breakfast area. This place has it!
I like everything. It was nice.. Thare Wasent anything I didn't like..
The staff are very hospitable! Bed was comfortable but pillows too bulky. Temperature was perfect. Very quiet HVAC unit. Short-staffed. Not enough bathroom for the amount of conference attendees. Conference food and water weren't replenished quickly. Conference chairs were uncomfortable. Seating was too crammed and crowded. Too small space for a large group. Need tables to sit stuff down. My quiet room isn't so quiet. There's a family with baby near by, but didn't keep us up ay night. Building seems old but remodeled interiors.
Room was clean Having to park on the other side of the Hotel due to the fact that your snow removal was sub par!
Found condom wrappers under bed. Breakfast buffet consisted of scrambled eggs, tater tots, & then the regular cereals, bagels, &donuts.
Draft coming through steel door that was leading to outside.door was locked up so it should be bricked in to stop draft .rooms need to be remodeled
The staff The room was filthy (carpet was dirty, room was non smoking, but you could cut the smoke smell with a knife. Limited eating facilities in the are. Too many pets on premises. The walls between rooms were paper thin.
I felt for the money it work out for us very well. . The Breakfast was excellent with a lot of choices. it was clean and comfortable. I would stay there again. The location and the parking
Friendly staff Dirty. Smelled like smoke
Great front desk help along with great advice on where to get a good beer and burger. Thinner walls allowed a little noise but for great price rooms were clean and decent.
The complimentary hot breakfast was really good. A great selection and the quality was terrific. Not a thing. I highly recommend this hotel!
We arrived late so the young lady was a little unfriendly but the rooms were great.
The breakfasts were amazing and there were a lot of amenities: free wifi, free bottled water, and a free snack bag. The breakfasts changed everyday and were very great. They had a wide variety of food. I would rate this hotel much higher. The carpet was wild colors, but that is very small.
The breakfast was the best ever and they even cooked bacon just because our daughter asked for it, extremely nice front desk help. We will stay her again The pull out couch bed was extremely thin and uncomfortable. They need to replace the mattresses as our daughter found it impossible to sleep.
It was clean with lots of extras-teas and hot chocolate, four bath towels without having to ask, a lovely seating area in the lobby, and a great breakfast!
room was very nice, clean, and staff was good. Excellent breakfast. Our room was right above the entrance and I could hear people coming in during the late evening. The room was a handicap room and needed shower chair.
Large room, friendly staff, and good breakfast.
Meu quarto era limpo, confortável e muito atraente. Adorei o chuveiro! Foi tão bom depois de um dia de viagem! A equipe era simpática, o estacionamento era bom. As camas eram excelentes! Não tomamos café da manhã no hotel. Eu teria preferido um café da manhã continental, mas havia apenas um bistrô no lobby... para comprar café da manhã.
Location No breakfast bar
Clean and comfortable No shampoo,1 washcloth for 2 people. Was told that the only way the prices could be kept low was ro charge guests for wi-fi and if I wanted it free I should have stayed at the Hilton.
I did like anything it smelt like melee in the room and rotten Eggs and there was mold stains in the room it was horrible
Staff was friendly and efficient Hotel is busy due to oilfield crews. Normal noise, disruptions and behavior accompany these types of people. Room smelled of smoke. Price was very high due to the influx of oilfield workers and the ability of the hotels to charge much higher rates. Best advice that I can give is to keep driving and avoid these areas below Buffalo, Wyoming past Wheatland, Wyoming or prepare to pay twice as much for a fair to mediocre hotel room. If you absolutely HAVE to get stuck there, you had better book early or you may find yourself sleeping in your car!
Rooms were clean and priced right No complaints, considering the price.
I did not know what to expect when I booked my reservation includung air fare and hotel, other than I had often stayed at Holiday Inn Express facilites in other cities and had, for the most part, been satisfied. But this location is a jewel. It is nearly new, in a very convenient location near the main highways, as well as with easy access to the city of Casper. It is a great hotel and would be perfect for all travelers! I'd definetly return.
This hotel is fully up to HI Express standards that are excellent. Convenient to a wide variety of restaurants, and other services. Everything worked perfectly.
We went to casper to shop but didn't have any money left in the checking acct. after the holiday express double charged our credit card!! When we talked to the clerk she just said I can't do anything about it you'll have to call back monday. I told her we needed the money so we could go shopping as that is we were in casper for. She didn't even apologize or try to appease us in any way. We called back monday only to have the general manager, X tell us that we should contact our bank and that we just didn't understand how debit cards worked! She continued to try to say it was just the way debit cards worked. I have never had such a bad experience with a hotel EVER!! I still haven't been credited for the two extra charges! DON'T GO!!!! \n \n
The staff that I talked to on the phone about my pills was very helpful in trying to track down my pills and I am very grateful. I left two weeks of medicine in packs, unfortunately, I didn't realize it until 2 days later but there was no record of anyone finding them. There were no drugs that most drugies use mostly diabetic, blood pressure, & colesteral.
Beds are super comfortable!