His design and location. The cleanliness and the room service. And the breakfast room had not been renovated yet so it is dark and old.
I really liked the location of the hotel and the design. The colors were cold and modern, the lighting was interesting. I loved the view from the outside swimming pool and the restaurant terrace. At the check out we were asked twice if we have consumed a Fruit Juice (3Euro) after we have declared that we have not consumed any of the drinks in the mini bar. This was embarrassing.
Position of the hotel. Breakfast restaurant and breakfast are not on 4* level. Poor choice, awful staff and very old restaurant - more like in a 2* hotel. We stayed there for 4 nights and our room was never cleaned properly (dust, dirty room, bathroom & terace floors...), even after we asked the housekeeping to clean our room again. In SPA center nobody knows anything about offered treatments. Lousy hotel !!!!!!!!!!!!!!
The reception staff were most helpful and pleasant at all times. The Spa facilities were also very good and the rooms were very nice and confortable if a little on the small side. I did not think that the breakfast was 5 star standard. Coffee was often cold and the breakfast staff were not very pleasant. The breakfast dining area was very dark and it would be a better option to have it situated upstairs where diners could enjoy beautiful views of the sea while having breakfast.
very nice architecture and beautiful surrounding, the old town just beneath is a very positive factor. nice and very comfortable rooms. nice wellness & spa. little bit complicated to find the restaurant, the spa and so on... signs are not clear.
the rain in the last day i hadn't time to get a breakfast and dinner
very silent, nice pool, nice rooms, very clean and profi hotel staff. you have to pay for internet 2 Euro/hour was annoying, some times the water was not so hot for a good bath in the tub, a bit dusty in the room.
Location, location and location Still feels like "just finished construction", should be fine in a while.
Actually almost everything was OK
Location and pool/spa facilities Food at the restaurant
Perfect hotelvand setting N/a
Comfort, pool, services, garage, music, location Pay WiFi in public area, imposible work in Internet in the room.
meal & service n/a
The location of the hotel, helpfulness and attitude of your staff particularly the concierge and his team. Room was very comfortable and always clean and tidy on our return. Breakfast and Buffet could do with some improvement, we had breakfast in our room / terrace mainly because an external seating area was not available in thr restaurant.
almost everything I didn' like the moment when I needed to eat lunch or dinner and the restaurants where closed. They have to check also the minibar everyday
The most important service it was the spa + relax center with excellent facilities The local of the breakfast was not very comfortable and with a long distance between products and tables. The quality of breakfast it was not on level of 5 stars hotel.
the room was nice, comfy and spacious
beach, spa, dinner, room, nature around are ok gym is very poor, cleaning could be better, smoking area is everywhere (i do not smoke, so I am not happy to seat just near smoking people at the restaurant having breakfast), hotel is oriented to business aims (conferences, meetings and so on) and we did not feel us comfortable (because choosing hotel before leaving Russia we wished to make one more honeymoon; we did not satisfied)
just swimming no
everything, it was a very relaxing experience
central location, friendly staff and wide range of good food in buffet meals. fully booked by SAGA (probably just at this time of year) so we had to sleep in a twin bed with a very uncomfortable and intrusive division.my daughter and her husband couldnt be intimate with us listenening in!! they are only recently married and live/work on a ship.we had chosen this hotel to give them some much needed privacy.
Very supportive staff at the reception, in the beach and the restaurant nearby. Good air-conditioning in the rooms. Nice evening live music daily in the beach bar. Poor room service (hoesehold maintenance). During our sraying at the hotel all the maids did was emptying trash bins and providing tissues. Our bad was made up only once. The room was not a clean one: the carpet, chairs, walls were dirty. Some furniture was broken. At breakfast the waiters hardly served up coffe, although it was their duty - the coffe was not available for self-service. I can not call this hotel a "4-star hotel", I would rather give it 3 stars. Poor animation program.
We were moved to the Hotel Tara due to problems with water in the area our room was located. Quite a few other guests were also moved. However, the Hotel compensated by upgradeing to alll inclusinve and provided two complemetary body treatments at the Hotel Spendid Spa (excellant). Despite the fact that we knew it was a Buffet style restaurant it did really resmble a canteen. The Hotel also needs to vary its food selction instead of the same for lunch and dinner.
very friendly staff; breakfast great with a lot of choice; nice privat beach at 1 min walk it's an expensive hotel, but it's worth for a couple of days
While not top notch this hotel was excennent value for money. In particular the spa area was greatly appreciated,
The hotel was a good location the reception staff were most helpfull . The restaurant had no atmosphere and the buffet food was terrible we went into Budva for some lovely restaurants.
The Hotel was good value for money, great location with good parking and I especially liked the spa.
Food was very good and staff friendly and helpful. Disappointed by the balcony, which was very narrow and not suitable for sitting out. Also disappointed at the 3 pools which were very small and only suitable for children.
Sauna, jacuzzi and indoor pool. Proximity to Budva, Sveti Stefan, Kotor and Cetinje. Proximity to beach.
Beach/seaside The room' carpet was full with emmet
Hotel is well equiped with luxury. Professional staff. Allthough seaview was booked -and payed afterwards- the seaview was poor on rooftops and a part of harbour , (Roomnr's ending on 08 have bad seaview and shouldn't be sold for much higher price) Staff at reception replied after complaint that they werent responsible for marketing and prices of rooms and were not helpfull in finding another room. .
Very nice location, lovely staff Pool was not heated and it was freezing. 260 Euros per night is a bit pricey!
nothing everything in the hotel parking ("secured parking") i found my car with the window broken and nobody take the responsability from the hotel
elevator services. from 4 there was working only one.
The hotel was wonderful. It has a great pool and a resturants. Not about the hotel - just make sure to have pocket change while there. It seems no one had anything under 5 euro.
The reception and the bar stuff was helpfull and friendly. I enjoy it too much the pianino music in the bar. See view from the room and near the swimming pool was fantastic. In the restaurant really few choice, than next evening tried the buffett dinner, it was terribble. Not everybody speak English, but the stuff really friendly and I can forget this.
The staff were very friendly & helpful & prompt to deal with any issues we had and the hotel was clean. We did not have any problems in the hotel. Two of the restaurants were closed & only the buffet one was open. We found it difficult to find out any information about this and when they would be open. In the end we went to the beach area every night & ate there - food & service were excellent in those we tried & really good value for money
Pool, staf, nature
Much better than expected, given some reviews! Spacious, light and comfortable public areas, with a genuine up-market feel to some of them. Generally polite and effective staff, some extremely so. Was just what I had hoped - a chance to switch off for the weekend. Those reviewers who complain about the nationalities of other guests (or indeed the fact that the place is staffed, heaven forbid, by Montenegrans!) should perhaps stay at home. OK, it's a 2min walk to the beach, but all along a private pathway and bridge (no need to dodge traffic!). The resort is small and tired in parts, but still found decent restaurants. Anyway, it's only a short/cheap taxi ride if you need a change of scene.
Friendly staff in the SPA and cleaning people are nice. wifi doesn't work in the rooms. Was able to get decent connection only next to the lobby cafe. Rooms are outdated, water pressure and shower design are bad. Old balcony doors, hard to close. Tiny outdated TV, it's better not to have a TV at all. Bad is outdated. Very hard for a couple to sleep on 2 twin beds put next to each other. Wasn't easy to control room temperature. The hotel is not on the beach as advertised. They charge extra 5 euro to use the beach even though you are already a hotel guest.
Close proximity to Old Town Budva- 5Euro taxi fare each way. Also, a beautiful walk to the nearby town of Sveti Stefan- a major site to see.
the garden was beautifull and the apartmens but only from the outside. apartment's inside.you need to change the floor,the shower,the closet
hotel is near to the beach and old town; many shops in the complex staff not english speaking; mainly russian groups; w-lan not available in the rooms, only in some restaurants and not working properly
The Hotel's gardens and the location (in-front-of the ocean) are incredible. The Administration needs to be improved though. Despite of the fact that I had called/written four times before arrival, the Hotel had not reserved for me and my partner a king-size bed. Instead they had two junior beds together. On the second day, the Hotel manager addressed the problem to my satisfaction. I did not like that some of the staff were unmotivated and not professional. Some staff worked twice as hard to make up for the slackers! The wi-fi in the lobby did not work. I would prefer if the hotel considers banning smoking in the lobby and enclosed premises. The included breakfast was of poor quality. At arrival I had a less than courteous interaction with a staff that wanted to hold my passport and store it during my stay in an unsafe place (rather than making a photocopy).?
the location, close to beach and shops. the breakfast wasn't very good, little fruits in the morning. The rooms were very basic compared to other 3 star hotels I stayed in. They charge too much for what they offer. Same for the food. It is cheaper to go to restaurants for dinner and you get better food!
close to beach, weather, cheap beer and good food no
the room was beautiful the staff were ve3ry friendly and excellent
Can use the pool and beach at their sister hotel the Montenegron! Free breakfast every morning is pretty nice. The staff do not bring up the fact that you can use the pool at their sister hotel unless you ask. So ask!
Central location in the resort, comfortable, clean, very friendly helpful staff, quiet area of a lively resort On returning home, I had received an e-mail since my departure saying that my booking had been cancelled. Had this indeed been the case, I would have been stranded in a strange country with no accommodation. The hotel must have over-booked as 8 of 10 friends who had also pre-booked this hotel were transferred elsewhere.
Staff terrible. Scammed us all for city tax on checkout and tried to get us to pay for breakfast which was meant to be included.
cleanliness, comfort,quietness,politeness,hospitality lacking of parking space,quality of beds ????
Hotel served canned meat and sardines for breakfast, no fresh food (except for eggs).
Good hotel. Near the waterfront, and Stari Grad. Decent breakfast. Good staff. Windows still not washed
Quiet, convenient, well-lit, nice staff
client oriented service Internet access is only in one computer. It wll be very nic if there is WiFi connection for extra charge or free.
cosy room staff is not talking english, exception: reception
The room was nice and comfortable,staff very helpful and value for money is good.
The lady/manager of hotel is very nice, polite and helpfull. New and clean towels given to the room everyday is appreciated. We would me more happy if the room is cleaned at least once in two days... The size of the bedroom is as big as the bed itself ! The biggest problem was that they dont accept credit card, just before our checking out he/manager told us that we should find cash, he said they dont have pos machine !.. He told us he doesnt want to pay commission to booking.com !...
The hospitality of the owners,, nice breakfast, atmosphere of rest. The owners should pay more attention to the technical equipment of the rooms.
Very polite staff
Very good breakfast and nice staff! Calm and quiet, ideal for leisure but little bit far from the beach, it's worth the money. 4 floors without steps - maybe not convenient for elderly people.
staff were very helpful and room clean and tidy. Very central although not on the resort front. Good breakfast only one plug socket in room, but not a problem
Excellent value for money and really helpful staff
The bed was comfortable and the breakfast was nice. Not really, good value for money
small and 20 walk to the old city walls. Service ine the room could have been better. Mainly designed for summer holidays for students. you get what you get
Welcoming staff who were helpful and knowledgable about the local area. One of our rooms had a tv that didn't work which was fixed very promptly. Not a luxury hotel but clean, comfortable and within easy walking distance of the beach. Good breakfast selection. There is no lift and some of the stairs are quite steep.
Very good hotel! Staff, service and cousine are excellent. We liked it very much and will stay there next time. Sajo is situated not so close to the seaside, but not so far. Parking is too small, but staff is very friendly and always redy to help. Location is not excellent, it may be noisy at night if you want to sleep with open window.
The breakfast hours (7am until 11am) were convenient for us. It was nice to have air-conditioning and (as we had a junior suite) it was beneficial to be able to sleep in a separate room from our child's room. The hotel is billed as 4 star but does not match up with our (UK-based) experiences of 4 star hotels. It was more like a reasonable 3 star or good 2 star hotel: there were mould matches on the ceilings and walls, the staff could have been more friendly and the parking was rather chaotic and cramped. The breakfast buffet was very limited with tasteless coffee.
environment and sea less politness of the staff in reception desk
Excellent staff, excellent food. Great location.
The room was small, but very clean, breakfast was great. The staff spoke excelent English, they gave us a map and directions. They had shampoo, but no soap. Not a big problem.
The staff was very kind ,the room big and clean. The phone number is wrong- change it !!
Wonderful staff and the owner Little further from the main attractions and the see but was nice to walk around...