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Atendimento e localiza'cao
Atendimento e educacao dos funcionarios. Licalizacao privilegiada. Seguranca e a area de concierge resolve tudo com muita simpatia e educacao
A localização privilegiada, a segurança, a limpeza dos quartos, o atendimento na front desk. o horário de check out ao meio-dia. Podia ser mais tarde...
Localização o quarto é muito pequeno e sem conforto nenhum. tive que mudar de hotel na segunda noite.
Localização e o atendimento do pessoal do hotel
da centralidade do hotel
Otima localizaçao e facilidade de locomoçao
Excellent location, close to subway, Brooklyn Bridge, and shopping. Great room, friendly/helpful staff. Food options in the hotel itself are limited; fortunately, there's plenty of options within easy walking distance.
Staff was on point and so friendly. I love the neighborhood and all the shops. Breakfast area was a bit crowded. I was asked my room number before I was given my cup of coffee.
The price was great as it's newly opened and seeking customers. The staff was juggling a lot of issues, and they maintained professionalism and friendly calm. The decor was modern and comfortable, the location perfect for my visit. It took 2 calls to the front desk to get the noisy twenty somethings to quiet down in the middle of the night. Generally the walls seemed thin and the doors closed loudly. We had no soap in the shower dispensers, but it was taken care of. The tv system stopped working just when we wanted a little rest... But these issues were handled professionally.
Convenient to Manhattan, easy walk to Brooklyn Bridge, subway line. Though clean and nicely decorated, room was small and there was limited closet space and no drawers.
The workout facility was pretty awesome. By far the best one I've seen at a hotel! Rooms we a tough small but expected. Everything was great even the people... only had one issue... see below I was really upset when I booked the room it said free parking and when we got there we had to payou $50 to park over night.
Staff was great Bed was way too small
Staff friendly, comfy beds with great pillows -- very comfortable, reasonably quiet, EXCELLENT location, great walking distance to everything I needed. Fake perfume smell was awful--needs to go. Caused me allergy and asthma attacks. Advertised free breakfast - no free breakfast. Toilets didn't flush right.
Our room had no phone numbers on it like the front desk I had to use my phone and call the outside number. Had no directory for any place to go to eat. Or anything to do.
Boa alternativa para New York, uma vez que os preços de hotéis em Manhanttan estão muito altos. Proximidade de estações de metro.
bom serviço, simpaticos e tudo muito funcional e limpo unica coisa é o barulho do air condition
Excelente hotel no Brooklyn, com duas estacoes de metro localizada a 2 quarteiroes.Pessoal do hotel sempre muito atenciosos. Quarto excelente, com wi-fi gratis em todo o hotel. Bons restaurantes na rua Smith logo abaixo da Atlantic Ave.
Limpeza, bom atendimento, computador no hall com internet free, cafe-da-manha, localizaçao (10 minutos a pe brooklin bridge)
Boa vontade de alguns funcionarios Tudo eh muito ruim. Fica em frente a uma garagem da nypd, os vidros nao sao duplos e todo som da rua parece dentro do apartamento. Nao tem opcoes no room service, o designado eh de gostoso duvidoso. Manutencao ineficiente ( vidros quebrados ), cobranca para mais na saida, cafe da manha sem duvida o pior que ja tive na vida. Nao havia cafe, pao, leite, frutas, e nem talheres. somente agua. Um unico funcionario faria a reposicao de tudo e quando chegava alguma coisa, haviam no minimo 30 pessoas esperando pelos alimentos. A experiencia foi terrivel e nao recomendo a ninguem.
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
The room was clean and nice and modern equiped. The breakfast was very good (absolutly seldom in american hotels of that price level). Doors between diferent room could be opened. That would be a nice feature for bigger families. We like the jewish accessories at the doors. The surounding of hotel was not absolutly best, but they have done her best to make it nice and we think they were succesfull. In summary a nice hotel which we can recommend! The hotel is a little bit far away from the trafic. 10 min going by foot to the next metro station in Brooklyn, but the hotel offered a taxi service with fixed prise inside of Brooklyn.
Very quiet hotel with attentive staff We would suggest putting a small light on the lower side of the cabinet area as that is where the coffee pot is, & it was a little too dark.
Enjoyed our stay and the staff was very helpful and friendly. Very clean and loved the decor.
This hotel has free, super easy street parking all around it. We had to move the car because of night regulation but there was a ton of spots. So nice after paying $20 a night to park in a different city on our road trip. Super awesome location for transit, you can easily go to Manhattan - 20 minutes with a nice quick walk over a bridge and a second inner Brooklyn train less than a 10 minute walk away. We went to the Bronx zoo and even that was only about 45 minutes on transit. Seriously great, quiet location. There's a TON of 24 hour delis, the nearest about a second away from the hotel. Nice bars on every block within a 15 minute radius - we went bar hopping two of the four nights we stayed and loved every bar. The hotel itself was SO SO SO amazing. Seriously, beautiful inside. We all loved it - the decor is super cool for a hotel room. It didn't even really feel like a hotel room. The gym and sauna were so convenient, especially the sauna after a long day of waking around. The bed was super comfy, it was very clean and had an awesome shower with aromatherapy soap and shampoo. Fast wifi, two flat screens with every channel imaginable. Really nice and helpful staff. This was an awesome experience. We're definitely staying here next time we're in New York.
I liked the location for being in Williamsburg. The staff were uniformly friendly and helpful; so, thanks to Dayana, Justin, Jessica, Martin and James.. for that. The rooms were clean and well kept, if a bit small. But, the size is just something that you have to deal with in the City.. There were just a couple of things that could improve.. we liked our breakfast in the room, but after the first day, we didn't get the door hanger to request the next day's breakfast.. bummer. Also, I know it was the holidays, but the restaurant and bar seemed to keep pretty random hours.. hard to plan.
Hotel muito bom, com bastante movimento Caro
Localização O tempo de resposta da equipe e o alto custo para comer no restaurante do hotel...
O não limpar o quarto muito bem
A vista. A equipe do restaurante era ótima! Suíte agradável com vista para a Broadway. Ruído de construção de manhã.
A vista do restaurante foi absolutamente incrível. O quarto era adorável. A equipe era qualificada, simpática e prestativa. Ir embora!
por ser central e perto de tudo.
A localização é perfeita, no centro da Times Square!
A localização foi perfeita. Fazer check-in e check-out foi muito fácil e a equipe foi muito simpática. Pedimos uma cama de casal e sofá, pagamos mais para ter o quarto dessa forma, mas o sofá era muito velho para dormir e eles nos trouxeram uma cama mas os colchões eram desconfortáveis e você podia sentir todo o metal sob a roupa de cama.
perto de 5 estações de metro com facilidade para deslocamentos a todos locais da ilha de Mahathan. Loja da Macys a 1 quadra do hotel. exclente roupa de cama, espaço, limpeza e de banho ( toalhas, sabonetes). Embora no Brookling, deslocamentos pela ilha talvez até mais rapidos que se hospedados na própria ilha.
localização e conforto
A localização é excelente Eu não acho que eles se importam com seus hóspedes
Localização,conforto,bem estar.Você sente no hotel o clima de Nova York.
Localização Pessoal do check-in
O lounge executivo tinha um café da manhã muito bom, com chocolate quente e máquinas de cappuccino. Ótima pizza no bar. Boa localização. A iluminação nos quartos era muito fraca.
O check out mediante zip out por telefone. A inexistência de banheira.
Precisa de máquina de café no quarto
A equipe foi atenciosa e prestativa A limpeza era mais ou menos, especialmente no banheiro, que bem poderia receber a visita de um encanador
localizacao, bom atendimento, cafe da manha e happy hour no andar executivo
Equipe simpática e prestativa. Excelente localização para tantas coisas diferentes para explorar. Este foi o local perfeito para o nosso longo fim de semana. A única coisa que teria de ser melhorado seria as estações que são utilizadas para conectar às companhias aéreas. O software não é fácil de usar. O gerente da recepção nos ajudou.
Efetividade na resolução dos problemas Minha reserva havia sido cancelada quando cheguei ao hotel, pela booking.com
Não há de especial para ser destacado. Achei um absurdo pela cobrança de u$14.00 Para deixar duas malas no luggage storage por apenas duas horas depois de termos pago a quantia de u$3,437.67 Em diarias e demais dispesas. não gostei tambem do assedio voraz do pessoal que vende pontos do club hilton que aplica truques para iludir o hospede.
A localização central do hotel, perto dos teatros, de uma estação de metrô, da quinta avenida; sala de ginástica bem equipada; limpeza do quarto e das áreas comuns. Tomar café no lobby é muito caro: US$6,00 por um espresso!
Localização excelente, verdadeiramente em Times Square Nas fotos apresentam o quarto como King, mas as camas são pequenas para 2 pessoasl. Entre os 4 hoteis que fiquei nesta viagem apresentou a pior relação custo /benificio. Você tem que pagar para usar a piscina.
localização, conforto, recepção e cordialidade dos funionário e a disposição de satisfazer o hospede banheiro com suas guarnições de melhor qualidade
A localização e as acomodações são excelentes.
O quarto era no tamanho ideal e muito confortável. O chuveiro precisava de reparos.
A localização Usar pessoal competente, educado e amável. Também achei que é um hotel com pouca ou nenhuma segurança para a localização estratégica que ocupa em Times Square, o que me deixou apreensiva durante toda a estadia. Reservei muito à pressa nem tive tempo de consultar outros comentários antes da reserva mas acho que são úteis e passarei a fazê-lo a partir de agora
A localização é perfeita, a poucos minuots de tudo. O preço dos restaurantes do hotel.
Localização, Localização, localização!
Quarto belo, novo e atualizado.
Localização Hotel muito velho e muito caro
Próximo à estação Penn. Funcionários simpáticos. O quarto foi um upgrade maior, bem espaçoso, mas o banheiro era minúsculo e com acessórios velhos.
A localização é excelente, perto de tudo. Era limpo e silencioso. As duas opções de jantar (mais formal vs mais barato) é um bom equilíbrio. Os quartos são pequenos e sem máquina de café. Eu gosto mais do Tryp.
A localização e as pessoas que trabalham lá foram muito simpáticas Precisa de uma grande reforma
Excelente localização perto da Penn Station. Quartos limpos e água muito quente.
Nada. Cama era super difícil. Os quartos são minúsculos.
Ótima localização. A Penn Station está a uma quadra de distância. Fácil acesso a pé a praticamente qualquer lugar. Quarto abafado e ar condicionado barulhento. Pequeno, embora isso não tenha sido surpreendente. No geral, o quarto e hotel parecem um pouco decadentes.
Eu amo este hotel.
A vista A localização Sem piscina Sem spa Tivemos de fazer o check-in tarde porque o nosso quarto não estava pronto
Boa localização com uma equipe simpática. Bom custo-benefício, os quartos eram aconchegantes e perfeitos para um casal mais jovem de 20 e poucos anos. Hotel antigo, precisa ser reformado. O papel de parede estava rasgando, e a área externa parece muito degradada. Quartos muito pequenos, muitos com vista limitada.
Excelente localização, bom preço através do Kayak. Quartos pequenos, comodidades básicas
The proximity to the Brooklyn Hospital Center. None
Well designed, aesthetically pleasing compact rooms. Reasonable rates, good location These are hopefully only a temporary conditions for the hotel, but there was a lot of construction scaffolding around the front door, with the associated muddy drips and ducking around obstacles. The lobby itself was at first a little confusing, cluttered, cold and noisy. There's a lot of construction near the hotel as well. All likely temporary conditions
I Loved the fact that the hotel is in the Heart of Downtown Brooklyn. To which "Brooklyn" is now known as the "New Manhattan". Close to all transportation (Bus, Train, LIRR,) The BARCLAY's, JUNIOR's Restaurant, APPLE BEE's, SHOPPING (NORDSTROM RACK, POLO, MACY's, GAP, H&M, CHILDREN's PLACE & WALKING DISTANCE TO ATLANTIC CENTER MALL WHICH HAS TARGET, MARSHALL's etc) I didn't like my view ( I had a partial view of street in rear). There is CONSTRUCTION NEARBY (but you will not hear it, HOTEL MUST BE SOUND-PROOF) I DID BOOK IT LAST MINUTE (the day of/Mother's Day).. The BLOCK IS VERY CLEAN TO WALK IN WITH SMOOTH PAVEMENT. BERY NICE HOTEL STAFF FROM THE TIME YOU WALK IN THE DOOR. LOBBY AREA VERY INVITING, IT EVEN HAS A POOL TABLE, BAR AREA, LOUNGE AREA, SIT & CHAT SECTION..SIMPLY COZY. HOPE THIS HELPS!
clean, simple rooms door to shower is a slider and easily came off the tracks
Super cool place to stay. Staff was friendly. Very close to subway and shopping. Comfy beds and great shower. Honeslty, the amount of space in the room is really perfect for someone who is just there to shower and sleep. You don't need that much space. Wouldn't plan a hotel party in here obviously, but it's perfect for a traveler.
The booking for this hotel was made on accident by my sister. When i tried to cancel the booking minutes later, or even reschedule so that I might be able to use it I was completely cutoff. I'm sure the hotel is nice enough, but I will never know what I paid for.
Friendly staff nice bar and good location
The adult king room was good size by NYC standards. Free wifi and modern amenities adds value too. Heating unit was hard to work, the air was extremely dry. Bulky pillows. Shower system too complex.
Clean and comfortable
Everything was clean and orderly, I felt safe and like the management took an interest in keeping things running smoothly. Faint odor of the Chinese restaurant next door, room was on the small side (though it is Brooklyn).
The experience was so poor, I cant say I liked anything. I showed up @130 in the morning to find out that my prepaid room had been given to another guest. This was during Fashion Week and the US Open in NY where there are NO hotel rooms available for under 1200 bucks. The clerk apologized but for some reason had a lot of trouble staying focused on locating me another room and was distracted by conversations with staff, cops walking by to use the bathroom, etc. He eventually got me into a room 4 blocks away - a crappy Sleep Inn which when I arrived told me THEY sold the room I was promised in the 3 minutes it took me to get there (another story). Still havent seen my refund posted.
The building itself has a beautiful front face. The perfect balance between modern and vintage. The bed was so comfortable and everything was clean. The shower feels amazing. When we needed anything the front desk was always able to help.
The rooms are spacious, with a great shower and amenities. One of the most comfortable beds I have ever had in a hotel, and the continental breakfast was fresh and delicious. The hotel exceeded all of my expectations. I hope that they can continue to offer what they do at the prices that they are charging. I travel for business a lot and this was one of the best hotel experiences I have ever had.
Very nice and homelike atmosphere, wonderful hosts. Delicious breakfast. Lots of information about New York. This B&B was the perfect choice for our stay in New York. Would definitely go there again!
the cleanliness of the house and setting of the room
The apartment is adorable with a lot or character and it's located in a safer residential area of Brooklyn while still conveniently located to everything you need. A block from the subway, 20 minutes to Manhattan, walking distance to bars and brunch locations, and 10 minutes from the Brooklyn Bridge. It was very private, I never had to see anyone, but they were always available by phone if I needed them and very accommodating. They let me keep my baggage there after check out so that I could keep exploring. I would go back and have already started recommending them to my friends.
Host was very helpful with how to get around the city and local points of interest. Optional breakfast was very good with ample portions. Room was very comfortable and bathroom (shared) was spacious. Other guests were diverse which added to our experience. Easy access to subway.
My wife and I stayed in this lovely B&B for a overnight business trip to New York. The charming place offers terrific value for the money. I would stay here again and recommend it without hesitation. Third floor shower handles were leaking. It is a small issue that does not take away the overall excellent experience while we were there.
It was quiet, comfortable and clean. I prefer not to share bathroom facilities. But, it wasn't a problem.