We stayed at this Drury Inn on our way home to Nashville from Destin. After driving with 3 little ones (6 and under), we were very thankful not to have to go out for dinner. The kickback reception had very simple, but tasty food, and was extremely convenient. My husband was thrilled to have "ballpark nachoes," and I was able to make salads with pasta or a baked potato for the kids. I also really appreciated the glass of wine! The room smelled very clean upon opening the door. I can't say that about many hotels. Even the pricey beach home we were coming from lacked in cleanliness. But everything was very clean, the bathtub was appreciated as well. Everyone had a decent meal and good tubby before bed. The bed was decent, better than the Hampton Inn in Montgomery that we stayed in on the way down. Breakfast was good as well, and at both "meal times," the manager Christopher was present to schmooze and greet guests, which I found to be very surprising. The way he was conversing with some of the guests made me feel as though several of the people staying were frequent guests. I take that as a very good sign. We will be staying here again. A little far off I-65, but worth it for the extra comforts.
It was very clean. All of the staff was very nice. It has a beautiful hotel and in a great area for visiting the zoo. The only thing I didn't like was not having a complimentary breakfast. But the breakfast at River City Grill was very good just a little over priced
The place was gorgeous for the money I spent. Staff were helpful. There is a Starbucks in there!! We reserved thru Kayak. The fine print states cannot guarantee 2 double beds. We were traveling with our older children and they had to sleep on sofa beds in each room after traveling for 12 hours via car.The Ice machine did not work on second floor. The housekeeping came and tossed sheets and blankets at us. I told her you come back and fix these sofa beds. We were tired I just wanted to jump in a bed and sleep but I was having to deal with the bed situation.
I liked how they worked with me to find my reservation since booking.com didn't give a hotel confirmation number. But the hotel overall was very nice. Quiet, helpful, and in a good location of the town.
The staff was very friendly, and housekeeping/guest services was responsive to our needs when we asked them directly, without going through the desk. The location was perfect for our needs; this is a beautiful area of Birmingham. Definitely not for families. No dresser, no luggage rack, few hangers. Although we were told they had kept the luggage racks in storage after the room remodel, repeated requests for two to help reduce clutter went unheeded. The extra chairs we requested arrived a day or so later after repeated calls. The beautiful frosted bathroom door on a track was a nuisance throughout the week. A lot of noise to open and close, without actually offering any measure of privacy; design fail.
Great location in downtown. We decided to stop in during a long road trip for the night and it was a great stay. The staff was friendly and helpful and there were many restaurants in walking distance. There was also and indoor pool to keep our kids occupied and full breakfast in the morning. The beds were a little on the firm side for my liking, but that's just me personally.
clean, comfortable room but the coffee maker did not have a basket to hold the coffee and filter so we could not make coffee when we got up. The price seems a little high for the quality of the room and for having to pay an additional $10 to park in the adjacent parking garage.
Location to airport. Location. Next to Freeway and noise all night long. Ate at the restaurant and it was horrible, along with probably the worst waitress I have ever had in my life. The carpet and walls and doors of the hallways was very dirty looking. Really needs updated. The inside of the rooms was surprisingly not bad. I would not recommend this hotel
Staff was great. Very friendly. Hotel is just in bad shape. I got the impression that the staff there cleans and prepares rooms the best they can, but ancient carpets and facilities limit what they can do. It's a musty old building in a questionable part of town. Hotel got us by for a night midway through a road trip, but definitely wouldn't book rooms here as a destination. It's a place to sleep behind a locked door.
Everything but the fridge was very noisy there was no coffee pot but I liked my stay will use them again
Staff was very friendly and helpful! Great location next to the airport. Room was very clean and comfortable. Reataurant staff was extremely slow! Food not bad but they definitely are not in the food service business. We were the only table and it still took us forever to be even recognized.
Close to airport free shuttle service Poor windows Breakfast staff is not top motivated
The staff was friendly and accommodating. The hotel is conveniently located near shopping and food. The hotel is old and you can tell. They are remodeling but it still has that "old" smell. The air in my room didn't cool and it was very humid. The humidity made the musty smell of the room more prominate.I could also smell cigarette smoke. I think it was from when it was allowed in the building and the humidity made it seep from the walls. The neighborhood is a little sketchy. There were several people who hung around outside the building. They didn't have a continental breakfast but a buffet that was $9.50. That's a bit ridiculous! I was there for a week on business so no breakfast on site was inconvenient and I wasn't paying that much for the buffett. It wasn't too bad of an experience (i have stayed at worse) but it wasn't the normal Holiday Inn experience that I'm use to.
My flight was cancelled and I needed a place to stay in order to catch an early morning flight. I wanted to stay somewher close and this was the place. The location is a little iffy but the staff was great. The room was clean and the food was good. All in all, it was a good place to stay for a night but i would look elsewhere if staying longer.
Although an older building, the rooms look like they've been renovated within the past 5-10 years. They offer extended parking for a week and a shuttle service to the airport. Friendly staff, friendly drivers. Not a bad place to stay for the night and catch a ride to the airport early the next morning. Exterior and hallways / size of doors indicate the overall age of the building. (see pro addressing comment). Area is what you'd expect from a hotel near the airport.
Breakfast always ready in the morning, staff was informative and extremely helpful. Most comfortable be I have ever slept on in a hotel. They could use a more advance fitness area.
The entire staff at the front desk were all extremely helpful and very friendly! Especialky the manager and the shuttle driver. They even accommadated us with an early check in after an 18 hour drive from New York! Not the end of world, but we did find previous guests empty beer bottles and food wrappers that seemed to have been pushed under the end of both beds. Over all, room was still very clean. Also, there was a coffee maker but no coffee, filters, or cups.... we like our coffee.
Quartos limpos e a equipe amigável. As camas eram confortáveis também!
Equipe muito acolhedora, ajudou com a reserva e deu ótimas recomendações de locais para comer.
Café da manhã
Proximidade com Birmingham e ótimo custo-benefício
Hotel staff is very accommodating and the extra amenities such as the free dinner and breakfast are nice. Not enough handicapped parking spots.
Very clean...staff are wonderful!! Food and drinks were great!! We will Definitely be returning to the Drury!! We don't have any complaints at all!
Room was clean and available when we arrived. Due to it's proximity to a major highway, try to get a room on the back side of the hotel. Highway noise from 18 wheelers at 3:00 am seemed to be a normal occurrence. Breakfast was very good, plenty of food and choices.
I really enjoyed the 5:30 Kickback and the beds were very comfortable. The bathroom is quite cramped. Staff could have been a bit friendlier upon arrival.
A equipe era excelente e quarto era espetacular pelo preço!
Os simpáticos funcionários nos ajudaram a mudar para um quarto melhor e me permitiu usar o computador e impressora atrás do balcão quando o centro de negócios não estava funcionando. O pessoal da recepção foi excelente durante toda a estadia. Preço baixo, wifi gratuito, café da manhã gratuito. O café da manhã ficava um pouco cheio às vezes.