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needs more water pressure in shower
Good location and friendly staff. Good overall value. Room not as nice in person as it looked like on website. Might be late in the remodel cycle.
Stephanie worked Her tail off to make everything perfect . Great lady Nothing
Of course, the staff was great. But the construction made the entrance clog up.
Up dated room . Friendly staff .
The staff was incredibly helpful and accommodating. Rooms are clean.
The staff was very friendly and supportive. The greeted us when we came and went. Breakfast was also a big plus and the variety was pretty good. The rooms were very comfortable and quiet. Although we were on the top floor, we didn't hear any noise from either guests on the sides of our room. Finally, I made a mistake booking our accommodations, and the staff worked with us to rectify our situation. Otherwise, we would have had to find another hotel. There wasn't any negative. Renovations were taking place, but we were told ahead of time of where they would be working.
Dirty sheets and tub. Room by the elevator. Heard the elevator go up and down
I enjoyed the two beds and kitten plus a couch for around $100
Staff very friendly Clean and comfy beds Free wifi and parking Breakfast was not good
I had a great experience from a the get-go, I arrived almost at midnight after a long drive from Oklahoma, the attendant at the front desk was extremely nice and helpful. Check-in was quick, easy. The rooms were great; spacious and comfortable. Breakfast was okay. More of a variety at the breakfast buffet would be nice.
Fantastic staff; friendly and efficient. Rooms were spacious and clean. Location offers walkable mall dining options.
Our stay at the Wynfrey was absolutely awesome!! We loved the convenience of being attached to the mall too. 5 stars!!!! My only complaint was the housekeepers were knocking on your door before 8am to clean your rooms! We were on vacation & having loooong nights, so we were still resting at that early hour and didn't want to be disturbed.
It was connected to a mall which was nice to kill my time until my flight the next day.
We stayed at this Drury Inn on our way home to Nashville from Destin. After driving with 3 little ones (6 and under), we were very thankful not to have to go out for dinner. The kickback reception had very simple, but tasty food, and was extremely convenient. My husband was thrilled to have "ballpark nachoes," and I was able to make salads with pasta or a baked potato for the kids. I also really appreciated the glass of wine! The room smelled very clean upon opening the door. I can't say that about many hotels. Even the pricey beach home we were coming from lacked in cleanliness. But everything was very clean, the bathtub was appreciated as well. Everyone had a decent meal and good tubby before bed. The bed was decent, better than the Hampton Inn in Montgomery that we stayed in on the way down. Breakfast was good as well, and at both "meal times," the manager Christopher was present to schmooze and greet guests, which I found to be very surprising. The way he was conversing with some of the guests made me feel as though several of the people staying were frequent guests. I take that as a very good sign. We will be staying here again. A little far off I-65, but worth it for the extra comforts.
I liked how they worked with me to find my reservation since booking.com didn't give a hotel confirmation number. But the hotel overall was very nice. Quiet, helpful, and in a good location of the town.
It was very clean. All of the staff was very nice. It has a beautiful hotel and in a great area for visiting the zoo. The only thing I didn't like was not having a complimentary breakfast. But the breakfast at River City Grill was very good just a little over priced
The place was gorgeous for the money I spent. Staff were helpful. There is a Starbucks in there!! We reserved thru Kayak. The fine print states cannot guarantee 2 double beds. We were traveling with our older children and they had to sleep on sofa beds in each room after traveling for 12 hours via car.The Ice machine did not work on second floor. The housekeeping came and tossed sheets and blankets at us. I told her you come back and fix these sofa beds. We were tired I just wanted to jump in a bed and sleep but I was having to deal with the bed situation.
Everything but the fridge was very noisy there was no coffee pot but I liked my stay will use them again
Staff was great. Very friendly. Hotel is just in bad shape. I got the impression that the staff there cleans and prepares rooms the best they can, but ancient carpets and facilities limit what they can do. It's a musty old building in a questionable part of town. Hotel got us by for a night midway through a road trip, but definitely wouldn't book rooms here as a destination. It's a place to sleep behind a locked door.
Although an older building, the rooms look like they've been renovated within the past 5-10 years. They offer extended parking for a week and a shuttle service to the airport. Friendly staff, friendly drivers. Not a bad place to stay for the night and catch a ride to the airport early the next morning. Exterior and hallways / size of doors indicate the overall age of the building. (see pro addressing comment). Area is what you'd expect from a hotel near the airport.
Close to airport free shuttle service Poor windows Breakfast staff is not top motivated
My flight was cancelled and I needed a place to stay in order to catch an early morning flight. I wanted to stay somewher close and this was the place. The location is a little iffy but the staff was great. The room was clean and the food was good. All in all, it was a good place to stay for a night but i would look elsewhere if staying longer.
Staff was very friendly and helpful! Great location next to the airport. Room was very clean and comfortable. Reataurant staff was extremely slow! Food not bad but they definitely are not in the food service business. We were the only table and it still took us forever to be even recognized.
Breakfast always ready in the morning, staff was informative and extremely helpful. Most comfortable be I have ever slept on in a hotel. They could use a more advance fitness area.
The entire staff at the front desk were all extremely helpful and very friendly! Especialky the manager and the shuttle driver. They even accommadated us with an early check in after an 18 hour drive from New York! Not the end of world, but we did find previous guests empty beer bottles and food wrappers that seemed to have been pushed under the end of both beds. Over all, room was still very clean. Also, there was a coffee maker but no coffee, filters, or cups.... we like our coffee.
Location to airport. Location. Next to Freeway and noise all night long. Ate at the restaurant and it was horrible, along with probably the worst waitress I have ever had in my life. The carpet and walls and doors of the hallways was very dirty looking. Really needs updated. The inside of the rooms was surprisingly not bad. I would not recommend this hotel
The staff was friendly and accommodating. The hotel is conveniently located near shopping and food. The hotel is old and you can tell. They are remodeling but it still has that "old" smell. The air in my room didn't cool and it was very humid. The humidity made the musty smell of the room more prominate.I could also smell cigarette smoke. I think it was from when it was allowed in the building and the humidity made it seep from the walls. The neighborhood is a little sketchy. There were several people who hung around outside the building. They didn't have a continental breakfast but a buffet that was $9.50. That's a bit ridiculous! I was there for a week on business so no breakfast on site was inconvenient and I wasn't paying that much for the buffett. It wasn't too bad of an experience (i have stayed at worse) but it wasn't the normal Holiday Inn experience that I'm use to.
Limpo, silencioso, camas confortáveis. Ótimo lugar para ficar 1 noite durante uma longa viagem. Melhor custo-benefício do que outros hotéis para onde ligamos e eram acima de US$100. Eu não sei se eu não vi ou se eles não fornecem...? Sem sabão ou xampu no quarto. Eu achei aquilo estranho. O quarto também estava muito quente quando chegamos. Esfriou um pouco depois mas estava realmente muito desconfortável quando nós entramos.
Beds were comfortable breakfast was good Paid for the room online my credit card got lost card wouldn't let me have the room until I came up with somebody with a credit card
Our room was accessible WITHOUT THE KEY! Night clerk changed rooms for us. BOTH rooms had no working heat! We received blankets (thx, she was very helpful). That morning another clerk refused to give my associate any information on the room that HE AND HIS WIFE STAYED IN because his name wasn't on the room. Although he had KEYS TO THE ROOM he was refused any answers. I presented the bill to the room and informed him that my name was on it. He said there was nothing he could do, no recourse for the cold rooms and REFUSED to give me the receipt back saying it wasn't the 'right one.' No other explanation given. I will say that he offered another receipt, but if wanted that one since there was no reason given to change receipts. There was NO customer service extended. We were warned not to room in Birmingham. Now I know why
The location is convenient to so many things, but its a bit hidden and a sign on the road would be a lot more helpful. The room was big and tons of tv channels. The breakfast selection was great. Overall, a good experience. They were having breaker problems the whole weekend we were there - the parking lot lights were not always on. The pool lights cut off while we were swimming after dark and not a single ice machine was working. But the worst thing was the lady who worked the breakfast. I know you want to keep the area clean but wait until no one is at the counter! She went up into people's space to clean things that someone had just touched and her cleaning spray was about getting into food - it made us feel like we were unwanted and unclean. Such a terrible breakfast experience, which is too bad b/c the food was actually good.
The location on the hill was nice and the staff was accommodating and friendly when we discovered that someone had been smoking in the first room we were given. Both rooms we had were badly worn with chips out of walls and furniture, one of the panels missing from a piece of furniture, and stains and marks on the walls. The breakfast was poor at best and most of the carpets had stains on them. The place is due for a renovation, after which I imagine it will be better kept, but for now I would recommend staying elsewhere.
Rarely was anyone at the front desk.
Beds and not noisy
The stay was great. The location was great. Nothing popped out as bad. I went during Birminghams Spring Break so there was NOBODY there except me and my girlfriend. We stayed because I had an interview the following morning. The people were nice. The pool was green, they did start cleaning it the day I stayed though. The breakfast food was disgusting. Only the waffles tasted okay. Nothing was made with sugar. The apple juice tasted like water. The hotel itself is outdated. There is an old people home next door and it felt like we were staying there because the bed was 4 post, the walls were ugly, the bathroom was green and outdated and the showerhead was supposed to be white but was yellow from old age. It was clean but SO outdated.
Stopped here on a road trip. By far the most poorly managed wingate location I've ever visited. The whole building had a smell that can only be described as mildew and must. The room wasn't clean, and there was an overpowering smell coming from somewhere in the room. It wasn't until the morning I discovered the source of the smell to be vomit in the bottom of the trash can UNDER the newly placed liner. The beds were comfortable but that was about the only saving grace. The staff was very well mannered and nice. I will absolutely never stay at this location again. Poor upkeep, smells from a gym locker room, despicable value for the price.
Rooms were clean, good breakfast
The hotel is great. The employees are professional and friendly. The breakfast is also good Overall a great experience
The desk clerk was very cheerful and helpful when we arrived which set the tone for our stay. The room was very clean, comfortable and spacious.
Great proximity to all of Birmingham and at a great value
Location was excellent. The staff was very friendly and nice. There was no charge for parking and plenty of spaces. Nine dollars a day for wifi.
From the moment I stepped in until I left I was greeted with warm smiles and friendly voices. This staff is top notch and the rooms are exceptionally clean! I will defintely stay here again. Staff was very polite to us "Bassheads" for NYE 2016-17
It was very clean and the staff was friendly! We enjoyed our stay!
The staff was exceptionally nice and accommodating.
Very accommodating staff that assisted with booking and gave great food recommendations.
Clean rooms and friendly staff. Beds were comfortable too!
No towels. I don't just mean no towels in the room, none available in the entire hotel. Called the front desk asking for one and they said they were out, none they could give us. A/C in the room was insanely loud. Could not sleep with that thing running. And no in room complimentary internet?
Only one elevator works of two and it takes forever to get to you. Was given a handicap room at first, which had very limited counter space. Poor lighting, acutally dingy inside room. On the positive side, very well located. Close to 5 Points, Vulcan, Regions Field and the Summit Mall. Only take 15-20 minutes to get to most tourist sites. So, stay in the Perimeter area, but not necessarily at this Hilton.
My Son & I enjoyed breakfast. There were so many choices and the dining area was lovely. Couldn't believe wifi was $9.99 a night!! The beds were terribly uncomfortable, the bed linens were stained, and the a/c didn't work well at all.
clean, comfortable room but the coffee maker did not have a basket to hold the coffee and filter so we could not make coffee when we got up. The price seems a little high for the quality of the room and for having to pay an additional $10 to park in the adjacent parking garage.
Great location in downtown. We decided to stop in during a long road trip for the night and it was a great stay. The staff was friendly and helpful and there were many restaurants in walking distance. There was also and indoor pool to keep our kids occupied and full breakfast in the morning. The beds were a little on the firm side for my liking, but that's just me personally.
Hotel was quiet even though it was completely booked the night we stayed (the night of the Alabama/UK football game). The beds were extremely comfortable. Very friendly staff. Our room was very clean. The cleanliness in other, common parts of the hotel (hallways, elevators, etc.) could have been cleaner. However, our room was extremely clean. In regards to the common areas being dirty, I should point out that the hotel was completely booked and that perhaps the staff just couldn't keep up that evening. I imagine it was cleaned after checkout Sunday morning.
I really enjoyed the 5:30 Kickback and the beds were very comfortable. The bathroom is quite cramped. Staff could have been a bit friendlier upon arrival.
Very clean...staff are wonderful!! Food and drinks were great!! We will Definitely be returning to the Drury!! We don't have any complaints at all!
Room was clean and available when we arrived. Due to it's proximity to a major highway, try to get a room on the back side of the hotel. Highway noise from 18 wheelers at 3:00 am seemed to be a normal occurrence. Breakfast was very good, plenty of food and choices.
Hotel staff is very accommodating and the extra amenities such as the free dinner and breakfast are nice. Not enough handicapped parking spots.
A equipe era excelente e quarto era espetacular pelo preço!
Os simpáticos funcionários nos ajudaram a mudar para um quarto melhor e me permitiu usar o computador e impressora atrás do balcão quando o centro de negócios não estava funcionando. O pessoal da recepção foi excelente durante toda a estadia. Preço baixo, wifi gratuito, café da manhã gratuito. O café da manhã ficava um pouco cheio às vezes.
Preço e localização. É bem perto da I-65 e a uma curta viagem de Birmingham. Café da manhã decente para um hotel econômico. Não muito limpo, e instalações antigas. Não é pior em que já estive, mas se eu estivesse tentando curtir as férias, eu não escolheria este hotel. Eu estava lá para uma emergência de família e não passei muito tempo lá, apenas para dormir. A qualidade das pessoas que se hospedavam lá era questionável, mas isso é compreensível em um hotel de baixo orçamento.