Prós: Staff was very nice and deserves appreciation
Contras: I was staying in Room 132. The T.V. in the room was substandard and one could hardly see anything on the screen. Hotel also did not subscribe to HD Channels which looks quite odd in the Digital age in...
Prós: The comfort and cleanlines
Prós: The hotel was absolutely amazing. The staff were very helpful and extremely friendly. Pradeep from room service ensured that our room was always neat at all times. I would like to thank Pradeep for ...
Contras: Everything was nice.
Prós: Everything from the room to the adjoining mall.
Contras: Our room was far away from the lift.
Prós: Liked the dining service specially breakfast ambience --all served with a smile and paranthas station was amazing and unique ....,.
Contras: Lobby was shabby --the washrooms need more hi gene linen wasn't up to mark used consecutively for 3days and not spotlessly chakmak
Prós: Polite & helpful Coffee Shop people Excellent Chef and a very sweet 'tea-maker' + efficient & helpful Housekeeping Staff
Contras: Extremely poor checkout facility . Inefficient front office Manager at the time of checkout . The General Manager of the hotel did not respond / 'Cares too hoots for Customers' ; in ...
Prós: Courteous Staff
Contras: Choice of food
Prós: Extremely comfortable stay. Great ambience and good food.
Prós: Spacious and super clean room. Excellent fitness center and instructor. Clean bathroom and amazing brakfast.
Prós: It's very old style with poor quality furniture and very poor quality small size LCD tv. Breakfast menu is very limited and other foods in restaurants very costly and poor quality. Entire hotel is...
Contras: every thing except location. charges and rent is very high compare to standard and facilities.
Prós: the room size, the swimming pool & Dinner under the Mango Tree
Contras: as above
Prós: very nice , palacial architecture
Contras: the hotel taxi cost
Prós: Beautiful, historic. Extremely clean by any standard.
Prós: Itvis the brst hotel in town. Close to the museums. Bhopal has great museum!
Prós: Every thing is good
Prós: manutenção do predio, limpeza e conforto
Prós: A bonita e histórica. Extremamente limpo por qualquer padrão.
Prós: The property has a majestic feel. The staffs are very polite and helpful. The facilities are excellent. Truly heritage!
Prós: A good heritage touch!
Contras: Bathrooms could be a little bigger.
Contras: The airport drop was a disaster , where you have to badger the reception after having booked it the previous night
Prós: The location of the property is excellent. The view to the lake from the hotel is breath-taking.
Contras: The hotel is over-hyped. It lacks the class of service, comforts, food and upkeep. The bathrooms are jaded and like a pigeonhole. The moment you call up the reception for any service the first ...
Prós: Fantastic view and very courteous staff
Prós: Food was good.........
Contras: Room Service was pathetic...............
Prós: Restaurant is decent.
Contras: Rooms are dated.not very comfortable.
Prós: Great view, old world charm, friendly staff. Was a great experience to sit in the lawns for breakfast.
Contras: Awful bathroom - small and ill equipped, no hot water in the bathroom, room constantly smelled of cigarette smoke - probably carried by AC ducts from other rooms. Bed was way too small for my average ...
Prós: Food was good.
Contras: Access to room is by way of lot of stairs which is difficult to negotiate if one is a senior citizen or has some movement problem. The hotel does not say this on web-site. even on phone they said it ...
Contras: Value for money in terms of room tariff and facilities
Prós: Room very specious.very neat and clean.hotel centrally located in bhopal and easily approachable.
Contras: The staff was the worst I have ever come across . They were rude, not helpful , it was as if they were doing a favour. It took me 25 min to check inn and I was the only one to checkin at that point ...
Prós: The staff were very responsive and the reception and dining areas were fairly good. Location in Bhopal is also very good.
Contras: The room was severely overpriced for the amenities that it provided, which were pretty sparse. The bathroom in particular needs to be updated. Had to deal with 24 hour construction noise in the rooms surrounding mine.
Prós: A equipe era muito receptiva e a recepção e áreas de refeições foram bastante boas. A localização em Bhopal também é muito boa.
Contras: O quarto era extremamente caro para as comodidades que forneceu, que eram bastante escassas. O banheiro, em particular, precisa ser atualizado. Tive que lidar com 24 horas de barulho nos quartos ao redor do meu.
Prós: Excellent breakfast and view from the luch room, the staff very polite, the room service as well. The room cleaned every day.
Prós: The lake view.
Contras: The rooms and bathroom need repairs.
Prós: Only the location
Prós: Over all very good. Excellent location. Wifi needs improvement.
Contras: Wifi. Needs improvement. Service was erratic
Prós: BEST VIEWS OF LAKE HELPFUL BUT UN OBSTRUSIVE STAFF RESTAURANT PREPARED NON SPICY FOOD ACCORDING TO OUR TASTE
Contras: THE ROUTINE LIFT DOES NOT WORK DURING POWER CUT. AN EXPRESS LIFT WORKS BUT IT TAKES ONLY TO TOP FLOOR. ONE WILL HAVE TO WALK UP/ DOWN SPIRAL STAIRS( DIFFICULT FOR SENIOR CITIZEN) TV CHANNELS ...
Prós: View from the rooms is what pulls me everytime to stay in this hotel whenever i visit bhopal.
Contras: the hotel has a very good reputation but they dont offer a airport pickup or drop which is a point which the management should start.
Prós: Unfurnished at some places.
Contras: There was a putrid smell around corridor and bathrooms.
Prós: Hotel staff are so polite & very good behave with customers.
Contras: What I expected the room was not like that room was little bit dirty some dirty smell in the room & room was so old type pattern I didn't like it ididnt feel pleasant what I pay for that.
Prós: excellent location pleasurable experience.
Contras: Wyfy facility should be available. Air conditioning can be improved in room. Minibar can be better.
Contras: It is old hotel,
water is leaking from the false ceiling in rest room,
old furniture, old table top in ply wood material in the rest room,
old floor tiles
Contras: Get up of front desk & approach should be better.Dining hall should be thoroughly renovated.
Prós: The room was recently done up and refurbished so was sparky and cosy. The facility was neat, clean with spacious and shining bathroom.
Contras: The location of facility was in a lane which was very difficult to approach during business hours. Not possible to approach by taxis. Approachable only by autos (with lots of grins and growls).
Prós: Good mattress room looks leke woowwww complete satisfaction
Contras: Booking.com did not intimate the property before. Did not get the room as per booking. The locality should also be shown on the site
Contras: They were over booked and didnt look happy with forgneirs. Even helping with another hotel was bad.
Prós: Rooms are neat. Customer service is good. Breakfast not good. Friendly staff
Contras: Breakfast not good
Prós: Room service,worker behavior are excellent.
Prós: All most very good hotel
Prós: 1. Hotel cleanliness and good hygienic status maintained. 2. Testy food.
Contras: Room AC and TV was frustrated
Prós: Ok kind of hotel
Prós: The breakfast was great.
Contras: Food was very bad.
Prós: I got more than what I expected.
Prós: The Silence and the ambience. Hotel room was as shown in picture so, a thumbs up for that.
Contras: It was slightly bad to realise that we had to inform hotel staff about the freebies we were entitled to. No one cared it until we told, and only received free water bottles and no free tea on arrival...
Prós: There is nothing at all to like. Worst experiance
Contras: Service. Rooms
Prós: behaivor was good.
Contras: quality of water has to be improved.
Prós: Food and bed good.
Prós: pl donot recommed this property to any body it is the most unclean hotel in my touring life of 33 years.
Prós: Clean room
Contras: Arrived at 11pm, i waited for my towel for 1 hour and I had to go 5 times to the réception to get it. Also, they told me that there were only King Size Deluxe Rooms available so that I paíd a lot for...
Prós: Nothing the Hotel advertisement on the net is false. There is no car parking and further they donot mention that it is a vegetarian hotel.
Contras: Did not like anything very poor show indeed.
Prós: Bed, bathroom
Contras: Wi-fi had speed of abt 29mbps and did not work at all on second day, right from morning. No fresh juice in breakfast.
Contras: It's not worth paying this much for this property.
Contras: It's not worth paying so much for this property.
Prós: Clean, wifi had great speed.
Contras: Behavior of people at reception. There was a party going on so breakfast location had issues. Even after request they have not given us a preferred room/floor. There were too much noise of bus and...
Prós: Staff went out of the way to help, very pleasant
Contras: Rooms we got did not have windows, can be a problem for those who are claustrophobic. You let in natural light by keeping the bathroom door open, which brings in mosquitoes.
Prós: Hotel cleanliness
Contras: Staff/Manager attitute to deal with customer!! Upon check-in I've been asked for full-payment without any declaration/circulation of the same, refused to provide room till full payment ...
Contras: Staff...Mr. Ranu, committed for giving me late c/out but when I came down they charged me a extra 2000....its totaly nonsense
Contras: The hotel is levying flat 20% service charge on Restaurant bill as against 14% on 40% of the total bill. We have protested for charging higher service charge, but the hotel staff is adamant and ...
Prós: Nothing was best. food was ok but that also buffet had no options. staff was good.
Contras: the overall experience was worst i had booked 15 rooms with them for my very prestigious event ...and had a pathetic experience ... its worse then a station waiting room ..no tea no breakfast dirty...
Prós: 1. location 2. Staff could be helpful when cornered or looking at their own interests!!
Contras: 1.Exorbitantly priced when I travelled. Close to what I have paid at 5 star hotels in New York!! 2. Really shoddy alternate accommodation given to me on day 1 on grounds that booking.com had not ...
Contras: They refused to acknowledge the Booking.com voucher and we had to pay an higher rate.and as it was late night check in there was no other option but to pay and stay.
Contras: Wash Room taps was leaking. Towel was not available in wash room. Clumsy atmosphere in room.
Contras: Everything , They chareged me more than what I booked on booking.com, it was ₹3400 per night. They charged me ₹4270/-