Position, facilities (pools&SPA zone), refined food and good wines.. part of staff very nice& carefully (including the owners..) part of staff unfriendly - for example at the finish output after 5 nights we see and ask the price to buy a tea-cup with hotel name and images and a person from reception tell as that is not for sell just like gift but not for as...
Very nice and large room as I lived in the one with the living room. Very quite and nice design. The weather in Augest was little bit hot this summer and the hotel does not have A/C.
Next time I will not stay at your hotel because most of your custemers bring their dogs insid the hotel The reason I mentioned above
very tranquil atmosphere, attentive service, special requests (dietary) at meals were always considered. good food quality, never suffered an allergic reaction although I ate food I would normally not eat (sulfite problem).It was my 2nd visit to this hotel. no sweat pastries at breakfast.
Fantastic room. Great location. Wonderful food.
Good location. Near to the cable car station and Therme(Spa). Staff are friendly and kind. No mini bar in the room.
location be careful, on the total price they added cleaning expenses
nice staff. good location. free internet. free parking. limited hours for reception. Sunday closed. poor breakfast buffet.
The hotel i snice, quite and warm... Goodn heating and room equipment.
New, comfortable, large living room, perfect location (5 min walk from AlpenTherme), Wi-fi Internet free of charge!, one parking place free of charge In Alpen Dream appartment there were only 2 wc instead of 3 in the description (they need to update description), and Internet was rather slow.
Location was very good. When I open my room's curtain in the morning- a view of beautiful montains from there make the morning double good.Staff was very cooperative and nice. No
Location, short way to centrum, restaurange, shops, skilifts.Nice view from hotellroom, large livingroom, 2 bathroom with shower, and most importante; Value for money! No, it was perfect!
Full facilities,warm and comfortable appartement,high speed internet free of charge, perfect location,amazing view to mountains, hot private ski room,indoor parking space, spacious modern appartments,nice beds,down town,3 minutes to village's perfect and enormus spa and leizure center.Free ski bus takes you to ski lifts regularly in ease.Many restaurants around the corner as well as super markets, since cooking facilities are available in the appartement. We liked it very much and will come back again.
nice service small hotel room
The staff were efficient and friendly. The food was excellant. In 3 weeks I never had the same meal.
Friendly staff. Nice room and bathroom. Quiet and private atmosphere. Delicious breakfast. Nice restaurant. Almost everything was perfect. Although non-smoking, sometimes smoke was noticeable. Next time I would ask for room without street-side windows - lightly noisy if You going sleep early (bar and restaurants) and too much light from hotel illumination.
The reception staff was very well informed and helpful. We took the half board option and were happy with the meals. Room was small, but clean and adequate. Location: it was a bit too far from the center so that walking to shopping, cafe's, concerts, etc. was not convenient.
the breakfast buffia was nice the TV channels were not clear and not international, also the balcony seats were not suitable it should be like two chairs with a small table
Staff was very kindly and facilities are excellent .Breakfast is very good.Very good place for relax and spa
We were upgraded to a 3 room suite. Offsite car park up a steep hill, could be a problem for the less able. On the other hand the location of the hotel makes it difficult to envisage an alternative car park site. Recommend hotel staff parking or travel by train.
We appreciated the service provided (late check-in) as well as the well- functioning rooms. Breakfast buffet was not a positive experience (.... bread baked the day before etc.).
The appartment was very nice. Big rooms and two toilettes was excellent. The view from the balcony was great.
It's cleanliness, high quality, great facilities and location
Never seen so strict rules in hotel sauna !!!!
locftion desing services comfort No
Very nice roomy apartment with a fully equipped kitchen. The kids probably spent more time in the pool and on the trampoline in the playground than in the apartment though.
very good hotel and the staff was helpful and freindly every think was fine
Location, location , location The staff were quiet rude. We did the all-inclusive package and it was very disappointing. We were allowed to use only one room in the hotel for all food and drink. The tables were never set up and the quality of food was very poor. All in all disappointing
The hole environment was good for me. There wasn't internet connection in the room.