hotéis em Bacalar

Prós: Nice central location in the heart of Bacalar, lovely small hotel

Prós: Bonita com banheiro amplo. O café da manhã é maravilhoso. A funcionária Monica foi nota 10.

Contras: A cama tinha pouco de sujeira do teto acredito. Também não contam com frigobar.

Prós: Recepcionist tried to charge twice as much. Any questions asked he did not know. He said he was new.

Contras: I was expecting king size bed. It was supposed to be a de luxe suite. Bedroom very small

Prós: Comfy bed and nice toiletries

Contras: Rooms are based around a courtyard, you could hear everything from your room, people coming and going, staff talking. Kept getting woken up through the night with people coming in in the early hours and staff being noisy from 7am. Breakfast was average. Breakfast was also served in the courtyard so you could hear the staff noisily setting up from 7am and people eating throughout the morning. Would not recommend staying here.

Prós: Very stylish, cool room and very clean. The breakfast was excellent and the terrace perfect to chill out.

Contras: The lady selling tours had no clue about the content of said tours and we paid European price (£200 per night not on the water) for a room where there was no hot water for a shower and no water pressure in the bath. Hotel manager incredibly helpful within his power, as couldn’t be fixed as a national holiday but owner offered a coffee each in recompense for us not being able to shower in our room which was an insult.

Prós: Nothing

Contras: Smells bad not nice at all

Contras: We couldn’t sleep because the room was super noisy. All conversations from anyone outside were heard; noise from kitchen at 5am went straight to room; there was a drill or something like that from 5 am as well that didn’t let us sleep; room was super cold without additional blankets

Prós: Location

Prós: Decorated beautifully, bed comfortable, nice size rooms

Contras: Not enough options to hang anything - including bath towels and wet costumes. Would be mice to have cozy blankets in the room.

Prós: Nice staff, comfortable beds, great location (3 min walk to the central square)

Prós: The hotel guard who was friendly and help us with our luggage as we were leaving since he was the only one arounb

Contras: Very bad experience. We didn’t feel in Mexico. No towels until 5pm, and they had a greasy smell. They front desk was not able to help us with anything. Not even a couple of ice cubes. The hotel is super noisy, the staff was so loud that I felt like in a local market!

Prós: Tudo

Prós: I loved being in Rancho Encantado.

Prós: Little green paradise. The whole property is very well maintained and the cabins are really comfortable. The Laguna is a natural reserve, with no dangerous animals whatsoever. AC works very well. The service is outstanding, the team is really making sure you are having a great stay. Also the food is delicious and there are many options on the menu.

Contras: Some may be rebuked by the slightly salty water in the shower, not an issue for us

Contras: We were really looking forward to staying here, but from the moment we arrived it didn't feel like a very welcoming place. There was just something off about it, maybe because there was no manager to oversee things and the two employees didn't seem that interested in having guests. No one else was staying at the hotel, and we were in fact left alone at night on the premises in what seemed like the middle of nowhere. We had come to see manatees but were told that there was only a 20% chance of seeing one, and that was only if we booked a 4 hour boat tour. I don't like to leave a negative review, but El Chital seemed kind of neglected and didn't live up to the photos we saw on the web.

Prós: Very nice place with a cool and young team! You need a car to get there, because it's in the middle of nowhere but then you have a garden eden. Nice details and cool cabañas with air conditioning and comfortable beds. The young team is very helpful and the restaurant is delicious! You can swim, take the cayaks and do stand-up paddling for free. Even the pool is nice. Very cool details! When you arrive there is one person with a carrying wagon for the luggage. We could even stay some hours more than the usual checkout. Highly recommend and thanks again to the team!

Contras: Our friends had some ants in their cabaña, unfortunately even after some insecticide they where there. But our cabaña was fine! Even no mosquitoes. Only the shower was soso, salty water (I assume from the laguna) and the toilet wasn't very strong ;-)

Prós: Amazing experience, kayaking in Laguna Guerrero... The food prepared by the young chef was tasteful and delicious. We feared for mosquitoes and insects but that was not an issue at all. We enjoyed the solitude and tranquility of the place.

Prós: Lugar lindo. Comida deliciosa. Pessoal gentil e atencioso. Todas as comodidades, piscina, caiaques, linda mata, tudo ótimo!

Contras: Gostamos de tudo!

Prós: excellent cook Alexander,very nice presentation of plates,quick and efficient.Free kayaks.

Contras: Far from everything,no enough of drinking water,only 2 small bottles for 2 persons per 24 hours,no possibility to buy more.Very isolated.The lake is muddy,no swimming in there.no fridge in the room.

Prós: Very far away from any point of interest in the city but lovely and very calm atmosphere. Really recommend that accommodation

Prós: Can borrow kayaks and bicycles for free, good massage, food is one of the best we tried and good price, staff is very friendly and helpful, very nice views over the lagoon, comfortable seats and benches all around the premises, a house covered in mosquito nets so you can sit quietly, little pool, very clean, nice view from the cabin. Location is very dark, nice for viewing the stars. Focus on environmentally friendly solutions, for instance the water and lighting.

Contras: We stayed 3 days, one afternoon there were a few people with loud music, the hotel could have asked them to lower the music because it is a place for relaxing. A tip: Could put a sign to indicate where the reception is (which is the restaurant). That is a bit tricky to find when just arriving.

Prós: The hotel consists of fabulously located blockhouses in the jungle at Laguna Guerrero, with a very decent restaurant. Kayaking on the lake and watching sunset are some of the best attractions.

Contras: The people at the restaurant sometimes are in over their heads. They play those false Jazzy-style renderings of old rock hits which you would only expect in a cheap shopping mall and repeat them over and over and over .... As if the thousands of good old Caribbean-style songs or the original good old rock hits wouldn't make for good background music.

Contras: People aren’t nice

Prós: Very friendly staff and delicious breakfast. Location just a short walk from the lagoon. We loved our time here.

Prós: Very clean guesthouse, great location only a couple of minutes walk from the public pontoon/jetty. A nice breakfast is included in the rate (eggs, fruit, juice, tea/coffee).

Prós: The staff was helpful, the place was very close from the lagoon. Breakfast was simple but good.

Contras: The bed was not too confortable.

Prós: Little hotel very charming; You can feel you're in a mini jungle. The breakfast is very good. I recommend strongly this little hotel, overall with a accessible price.

Prós: Great breakfast. Friendly personnel.

Contras: Small bed. Wifi wasn't great. Far from center. No pool.

Prós: The staff was very nice and helpful.

Contras: The bed was very small for 2 people.

Prós: Staff were friendly and helpful. The accommodation is a stones throw away from the lagoon (5minute walk) and the bars and restaurants a 10/15 minute walk away. Free breakfast was delicious.

Contras: The room was very small and dark. Couldn't have stayed more that a couple of nights here because of this.

Prós: Ótimo café da manhã e atendimento super atencioso.

Contras: Sem reclamações!

Prós: Location in Bacalar - 5 minutes walk to great restaurants and city center, 1 minute walk to lagoon, hotel located in a calm area, next to nice bar. Breakfast - tasty, Host - very friendly and helpfull in all cases (we travelled during Coronavirus time so we needed a lot of support).

Contras: Our room Luna is really small but clean with a fan and aircondition.

Prós: Bungalows were very nice and clean

Contras: The restaurant wasnt good. All around The food was bad

Prós: As cabanas são bonitas, o banheiro não foi um problema, o café da manhã é muito bom mas é servido tarde (somente após 8h, sendo que em um dos dias dia abriu 08:15. Pode ser um problema se vc tiver um passeio).

Contras: 1)Custo beneficio ruim pois o hotel é muito caro pelo o que oferece. 2) acesso da estrada até o hotel é péssimo, sendo que os demais hotéis vizinhos já investiram para ao menos nivelar o caminho de terra entre a estrada e os hoteis. 3) Hotel libera a entrada de pessoas de fora para day use por 25usd e isto compromete demais a experiência. Quando fui haviam muitas crianças de fora do hotel gritando e mergulhando o dia todo. Compromete o clima do hotel que deveria ser romântico e intimista.

Prós: We stayed in a few places around Bacalar and this definitely has the best facilities in Bacalar. The private palapas on the lagoon are unmatched, and there is table service. It is perfect if you plan on relaxing all day for a few days. The palapa areas on the lagoon are spacious and there is great food served all day at very reasonable prices. Special mention to Eppy who made our stay very relaxing and kept the cold beers coming!

Contras: The bed is not the comfiest and there are lots of mosquitos which still manage to bite even with the mosquito net covering us. There is also no flushing toilet, so that mightn't be everyone's cup of tea.

Prós: This place is an absolute paradise!!! My fiance and I were extremely happy with our stay and were already planning our next visit while we were still there. The facilities are up to very good standard and they try to be as ecological and sustainable as possible. The staff is super friendly both in the hotel and the restaurant. Private outdoor showers are awesome!!! The deck on the lake and all the facilities around it including swings, hammocks and free-to-use kayaks are excellent. We were lucky to have visited during low season because it was very quiet and relaxing.

Contras: Nothing that I can fault directly to the property. The only thing I will mention is that the road to get to the property is not up to the highest standard. A 4x4 vehicle would have no problem but any regular car could struggle, especially if it has been raining; just something to be aware of.

Prós: Very warm and gracious staff, nothing is a burden all are eager to give you a good holiday. Direct access to the beautiful lagoon so you can avoid the public access, serene and restful I wish I can stay there forever.

Contras: A bit far from town centre but it is all worth it, also the path leading to the entrance (1km) is quite rugged.

Prós: We liked a lot the bathrooms and the view from the kiosk in the lake. The Staff was super friendly and helped arrange a small surprise dinner for my partner.

Contras: It is not so close to the city and there is no public transportation available.

Prós: Quiet place with amazing view on the lagune, nice breakfast and free kayak. Ecological management of the hotel!

Contras: Nice place but clearly do not worst the price (140 USD/night), food of the restaurant disappointing, mosquito nest dirty in the room, place to eat on the lagune very nice but again dirty and not well maintained.

Prós: Location on the water is amazing. The parc itself is beautiful and the beachfront with the pier and pagode stretching out into the lake is amazing. The outside shower is nice too.

Contras: We left a day early because we didn’t want to stay here. It was a real disappointment I out otherwise amazing Mexico trip. The bungalow was sub basic. Be aware that they have eco toilets (they don’t flush, everything just stays where you ehrm dropped it). This for me was a reason not to go, but it didn’t say on the site. Also the bungalow was really badly kept: half of the lights were broken, the hammocks had so many holes in them it was useless (we are still scratching!) and everything was basically very dirty. The restaurant was very very basic, so don’t expect much. The staff was very helpful though, but note that they do not speak English! No one does at the ‘resort’ If you are thinking about going here, I really suggest you don’t : look else elsewhere, because there is much much much beter value for money available in the area. But if you still think you should go for the amazing beachfront: book with an option for reimbursement (you’ll thank me later). Because with all this above, we left early and resort manager didn’t care. So again: don’t go here.

Prós: Location was Ok

Contras: I was treated with complete disrespect by all staff.... I couldn't even get a bottle of wine for my evening dinner..... Abysmal.....

Prós: This place is amazing!!!

Prós: First of all, you are just close to the lagoon. You may swim, sunbathe on the bridge or take a free kayak and explore the marvellous lake. Secondly the restaurant is right before the bridge and the breakfast we had included was truly tasty. The lady at the reception can speak English so explained everything and welcomed us with free margarita. Lunch came for us to our wooden sunbeds so it was a pure relax. Very calm place in general, even though there is an open building construction just behind the fence.

Contras: First of all, the road! I am still truly astonished my car managed to reach the property - it is around 1km bumpy, muddy road through the jungle. Once reached, you are doomed to be here (want to visit Bacalar? 10km distance, not for a walk). The villa we got is opened by...padlock and bathroom by...staple. The whole bathroom is outside and it is sooo eco that we don't have sewers here - you can use scobs to cover your sh*t (I do not have to tell you the smell). In the whole room, there was only a one lightbulb. No sleeping table, forget about Wi-Fi. Everything is visible from the outside - not able to cover any blinds.

Prós: The staff were very friendly. The pool is nice and kept clean everyday. Breakfast was good, delicious pancakes. Room was clean and had air con and mosquito nets.

Contras: The room was quiet dark, not a lot of sunlight could get it. WiFi was only in the reception area and didn’t always work well. It was a bit minimum for a 3-star boutique hotel.

Prós: Lovely garden, sitting areas, friendly helpful staff Good breakfast

Contras: A bit out of town , needed taxi to get to lake, or a car .rooms smelt a bit mysty

Prós: The garden and pool area are very beautiful! Staff is very friendly though they cannot speak English at all. You can rent bikes which is quite helpful as the place is a bit far from the city centre. Drinking water + WiFi available. Would come again for the beautiful and relaxed garden.

Contras: When it was raining heavily water was dropping through the roof onto one of the beds (room no. 5). Breakfast as in most Mexican accomodations was very simple, so we brought some stuff of our own. The TV was running during breakfast which we found disturbing and annoying, however local guests seemed to like it.

Prós: The staff..morning breakfast

Contras: Location

Prós: The originality of the rooms and the hotel layout, the breakfast room, the availability of bicycles, the swimming pool, helpful staff, the objects, paintings on the hummingbird theme...endless images,

Contras: The breakfast was indifferent, tasteless toast, limited fruit and one had to pay extra for eggs. Too 'rigid' compared to how laid back the whole place is - for me if breakfast is offered it ought to make you sart the day feeling great.

Prós: Beautiful garden, very tranquil setting, a bit of paradise! Spent lots of nights enjoying the swinging chairs, and the covered dining area is lovely!

Contras: Paid extra for a room with a kitchen so we could cook for ourselves Christmas Day when everything is closed. The hotel counted a room with 2 queen beds as equivalent. They found us another place to stay when I complained a few days consecutively, but it was at a hostel, so we decided to continue our trip onwards a bit earlier.

Prós: Not only was the atmosphere and view incredible, but we felt welcome as soon as we arrived. If you're looking for a genuine experience and a place off the grid but with all the comforts of home, definitely make this hotel a stop on your trip. The owner, Roberto, was very accommodating and kind. This place is incredible!

Prós: The seating near the lagoon is great along, the food was very good, and The resort is beautifully maintained.

Prós: Perfect location in the center of town but guiet! I stayed in the Africanos suite. ( The terrace was the perfect place to sit and read in peace)

Prós: We had a great stay. The staff in particular were exceptional. Every person we dealt with was so helpful and nothing was too much trouble. One even helped us book an Airbnb after our stay because this hostel was booked out when we wanted to extend. The kitchen facilities were also brilliant.

Contras: The pressure of the shower wasn't great.

Prós: We had a big apartment with HUGE beds Lovely people Good location, nearby all the bars... but next time I would opt for something actually at the lake. Cause well, thats why your there Loved the Bacalar vibe though

Contras: Day one: No water (so shower or toilet flushing) in the evening. They said it would take half an hour, but well... those Mexican times, nothing takes just half an hour - it lasted 5 hours... I did take a shower at another apartment, 5 minute walking distant. It was a bit of a dirty place (good shower though). It looked like they just did some repairs but didn’t cleaned after. Cementdust or something everywhere. They should have compensated us with free breakfast or something, but they didn’t do anything. Having no water a whole evening is just... bad. When the shower did work: it was bad! Low pressure. Just one sad little stream (and yes, this was when the water worked). Loud noises in the morning

Prós: Great location right on the main square.

Contras: No hand soap in the bathroom. Kitchen was sparsely equipped - we booked a studio and had to use plates and bowls from the communal kitchen upstairs. Equipment was also dirty. Generally the room was clean but it felt a little tired and needs a spruce up. I think some of the photos are a little old! We didn't use the outdoor seating area as the chairs were dirty and it was next to the bins from the restaurant in front.

Prós: Very nice and clean room. Beautiful place. The staff kind and helpful, speaking English. Good location, 2 minutes walk from the lagoon. In the middle of the town, close to banks, restaurants and supermarket. There is a great restaurant in the front of the hotel and 10 % discount in it if you show them the key of the room. We had a great time at the hotel. Very recommend!

Prós: Very good location, nice staff and good value for money

Contras: Very loud at night: disrespectful guests, music outside

Prós: Location

Contras: It is old

Prós: Big and very nice room with a nice design which suits to the atmosphere of the town, no problem with the early check in (free of charge), breakfasts which wasn’t listed while making the reservation - it was a nice surprise for us. Perfect location - in the heart of the lovely town Bacalar and still very close to the lake.

Contras: Problem with hot water in the shower, only one toilet for three rooms which can be small problem during the morning peak hours, kitchen a bit dirty (however room and toilet was super clean).

Prós: I like the room and service

Contras: Well, i like this hotel.

Prós: Quarto grande, confortável e limpo. Funcionários atenciosos. Café da manha é pago e caro, mas muito de qualidade. O serviço de quarto, incluindo o restaurante são ótimos.

Contras: O café da manhã é caro para pessoas que não vivem em países com dólares ou euros. Não há a impressão de que esperem receber turistas latino-americanos. Uma pena.

Prós: Nothing

Contras: No coffee in room, no bottled water, for the price they should have beer

Prós: Limpeza Atendimento Atenção dos funcionários

Contras: O cheiro do lençol e do edredom, mesmo depois que trocaram quando eu pedi, deu pra ver que precisa de mais colocar mais sabão quando lava

Prós: Good accessibility by car + underground parking Quiet room with garden view Swimming pool

Contras: Unmotivated staff Restaurant facilities

Prós: Well on my last review I was complaining about the cleanses of the room, well this time it was clean with clean sheets, good service good location

Prós: Limpeza, o quarto era confortável, novo e bem decorado. há serviço de quarto com alimentação e bebidas. A piscina é agradável e a localização em Chetumal é central.

Contras: Café da manhã muito caro, nosso telefone estava quebrado e tínhamos que descer para fazer pedidos. Pratos caros.

Prós: Hotel bem localizado, com equipamentos modernos.

Prós: Location, easy walking to restaurants and stores.

Contras: It was great.

Prós: The location is outstanding, right on the lagoon.

Prós: The view was fabulous and that’s why we came there! The boat trip was so cool. Just surreal! And super funky!

Contras: Ok, not enough electrical outlets for each room! And the doors slamming and ants. Friendly ants, however! Overall, we loved it!

Prós: The location of the property was very nice overlooking the laguna. This was the most positive thing, the staffwere very nice as well and helpful.

Contras: The property is really outdated, the hotel has serious maintenance issues; broken stairs, pool with no filter, fences broken, some stairways are even blocked with yellow lining, the rooms are big but are outdated! No airco and some rooms have a refrigrator and some don’t have one. We traveled with our 2 year old, major risks! i would not recommend a stay here! They need to invest in some maintenance...

Prós: Great view to the lagoon

Contras: Doors and windows did not close properly Toilet was not working

Prós: The location was perfect, no better place to lodge.

Contras: No airco in our room

Prós: The view and Kayaks are worth all the rest. For expert travelers for which the hotel is the least important part of the trip.

Contras: The sink.

Prós: Beautiful view. Pretty good food at a very reasonable price.

Contras: Very plain furnishings in both bedroom and diningroom. Front desk and wait staff could not have been more friendly and helpful.

Prós: Location was great, view was amazing and being able to book a tour of the lagoon from the hotel and leave at the dock below was very convenient.

Contras: No AC and there were little bugs in the beds at night (not bed bugs), but little nats or something that we were trying to get rid of and was uncomfortable to sleep.

Prós: A localização e ótima, em frente à lagoa

Contras: O hotel está caindo aos pedaços. Parece abandonado. O quarto é péssimo. Não cai água no chuveiro. É muito velho, descuidado e sujo. As fotos que aparecem devem ser da inauguração. Totalmente descuidado. O café da manhã é pago. Só tem internet no saguão. Não vale a pena ficar lá!

Prós: I have stayed here before and it's a beautiful property on the outside with a stunning pool and view of the lagoon. One can swim or take a boat tour of the beautiful area right from the location.

Contras: For the cost, I think offering breakfast would be nice and set a tone for creating comfort and friendliness. The rooms are very bright at night from just having shutters and a light curtain. But bringing eye covers address that. It's right along a road, so one can hear cars. Bringing ear plugs helps with that. .

Prós: Beds were comfy, views were perfect.

Contras: Bathrooms need new tile.

Prós: A vista

Contras: Embora refiram ter alguns quartos com a/c apenas têm ventoinha

Prós: la laguna Bacalar

Prós: Espetaular view! Incredible sunrise!

Contras: Lack of ammenities.

Prós: Bicicletas gratuitas para alugar Boa localização perto de um mercado de noite

Contras: Velho fedorento quartos com janelas para a piscina coberta Só poderia fazer o check-in às 4:30 pm

Prós: Limpo, decoração moderna, piscina agradável e localização agradável.

Contras: Meu lençol tinha um buraco. E nós não tínhamos um lugar para pendurar as nossas toalhas.

Prós: Check in was speedy and accommodating and staff very helpful and friendly. The room was very clean but small and tastefully decorated. Beds were comfortable, air conditioning worked well and shower was hot and had good pressure. We were there for only one night so we did not use the pool but the area and pool were clean. The location was convenient for our purpose of catching the ferry to San Pedro and shopping for food for Belize. It is close to the waterfront square, right out the back of the parking area. This was great for dinner with various vendors. Parking was indoors and safe. I also had to visit the pharmacy after dark. I was and felt safe walking the 3-4 blocks alone as my husband was in the room with a fever.

Contras: Nothing. All my expectations were surpassed. Beware of locals surrounding you at the ferry dock with the impression of being helpful. I had $900 stolen from my purse.

Prós: Clean, modern, well functioning facilities. Good shower. Good location.

Prós: It was a reasonably safe place to stay while Covid 19 was everywhere in the world.

Prós: Localização

Contras: Lençóis das camas sujos e toalhas de banho muito velhas

Prós: We stayed one night before catching a ferry. The hotel is clean, rooms are modern and clean. Short walk to the terminal for ferry to Belize. Staff were very professional. We didn’t use the pool but it looked fine.

Contras: Rooms face inward to an atrium where the pool is. There is a large frosted glass panel to the interior and no exterior windows, so there is no natural light in the room and it feels quite stuffy quite quickly. The toilet didn’t flush properly, and the shower was only tepid.

Prós: It’s location - great for the port Plus it’s clean and safe - so does the job if you’re just passing through

Contras: THE POOL! It’s pictured like It’s outdoor but it’s indoor... which wasn’t what we wanted at all! Plus the rooms are clean but really noisy. The man on reception was really helpful but the other staff that we met were very disengaged I

Prós: Just location and friendly crew

Contras: The room was soooo basic, it smell like humidity specially when u turn on the aircon. So.e of the furniture was very old. It doesnt have elevator and it is an expensive room for what it offers

Prós: Near the Bahía and modern facility.

Contras: No windows in any rooms except to center courtyard.

Prós: The proximity of the Hotel to the Mall. The staff spoke and could understand Engish. The room was clean.

Contras: There seems to be a difference in the price I remember confirming.

Contras: BREAKFAST was not up to standards. .

Prós: We love the breakfast.

Contras: Open the swimming pool later in the evening.

Prós: Great access to shopping areas Clean Comfortable

Contras: Bath towels worn out - did not smell very fresh

Prós: Location and breakfast was included.mo

Contras: more options for kids on the menu

Prós: Free continental breakfast is appreciative. The location is good!

Contras: A/C issues. Just wouldn't cool down at all during daytime. Cost is significantly higher than some of the other non-chain hotels available. Which I will definitely choose in the future.

Prós: Perfect Location

Contras: GUEST COULDNT TAKE FOOD AND DRINKS AROUND THE POOL TO RELAX.

Prós: Nothing.

Contras: The hotel seems to be a converted warehouse so the dividing walls are basically cardboard. Maintenance is zero. We stayed in a suite so there was plenty of room but hardly any furniture and no refrigerator or coffee maker.

Prós: Have glasses in the room

Prós: The 24 hour store!!!!

Prós: - the size of the room. - comfortable beds - a lot of good tv channels - the location - nice pool/food - really friend and helpful staff

Contras: - a certain drink on the menu was not available - small number of choices of food/drink - AC is too small, does not cool the entire room properly. A fan would be awesome - A mini-fridge would be a good idea

Prós: Principalmente o custo e o tamanho do quarto

Contras: Funcionários um pouco desleixados, uma internet horrível, se é que se pode dizer que tinha internet!!! Os hotéis precisam entender que hóspedes normalmente longe de suas residências precisam de uma internet boa, pois os custos de roaming são altos!!!

Prós: Gostei do espaço, camas confortáveis, roupa de cama e banho impecáveis, ducha muito boa.

Contras: Bom a unica coisa que não gostei foi do barulho, as. 23h00 e depois as 00h00 um grupo de jovens nos apartamentos ao lado, gritavam muito, corriam pelo corredor. Tivemos que descer na recepção para reclamar.

Prós: Front desk crew was friendly and helpful

Contras: Continental breakfast is not just a cup of coffee and a stale muffin. 2 slices of toast for just $2.50 USD. Restaurant was over priced and not in line with the value if the hotel. People don't talk about the pool or the soft bed when the restaurant experience leaves them feeling they have been overchaged. This is what they remember and tell thier friends.

Prós: Preço

Contras: Muito básico

Prós: The hotel is located in a main road, right In front of the Town Council Palace. Very close by they have restaurants, shops and pharmacies within a walking distance of not more than 100 meters. The bed was nice, clean and comfortable. The room was very spacious and included flat screen tv, A/C, complementary toiletries, hot/ cold shower. The check in and check out was very easy.

Contras: They are working hard to improve the hotel service, so there is still ongoing construction still going on.

Prós: Location

Contras: The wifi comes and goes and it has to be a little better .

Prós: Localização muito boa. Equipe simpática e competente. Camas confortáveis. Quartos espaçosos. Estacionamento dentro do hotel.

Contras: Não teve água quente no chuveiro.

Prós: The check in was quick, we had big bed, was comfy

Contras: The walls were super thin and got quite noisy from the hall at night, limited English of the staff, but would book this place again, was great stay for passing through Chetumal.

Prós: Great location just a few minutes to the sea, Sams Club etc. Coffee at front desk is good.

Prós: Ser perto do aeroporto e se for ficar por uma noite está ok

Contras: Cama muito mole, super barulhento, parece que o andar de cima vai cair na sua cabeça.

Contras: The AC could be better

Contras: Booked a room with king size bed, but received a room with regular double beds.....faulty in room phone (no wake up call).....beds too soft.....pillows to high (unable to sleep...creates neck muscle cramps)

Contras: The construction that was going on.

Prós: Nice simple design that doesn't feel dated and manages and proves the basics for a good stay.

Contras: The pillows were soft but too thick and our shower valves felt so stiff i almost gave jp trying to open.

Prós: location is inthe center of the city. lot of taxis to get you around. across from the market8

Contras: bathrooms needed aome detail cleaning

Prós: Nice big car park. Decent swimming pool.

Contras: The hotel is a bit of a walk to restaurants.

Prós: Cama confortável.

Contras: Quarto com mau cheiro.

Prós: Good sized room.comfortable bed. Good internet. Very helpful staff. Quiet

Contras: Bathroom was very tired, toilet seat loose.

Prós: I liked the fact that I could have went into my room from around midday

Contras: What I didn't like was that we could have only stayed for 1 night.. but we just couldn't because we had to come home..

Prós: All was great!

Prós: Location, buffet breakfast, staff.

Contras: I was on the ground floor right next to the pool. Room was a bit small, noisy, and the bath tube was very slippery.

Prós: Su personal muy amable y excelente

Prós: Spacious, very clean rooms. Lots of storage and a big bathroom with plenty toiletries. Good pool area. Central location and easy to walk to sea front, restaurants etc. Water provided daily.

Contras: No glasses in room so nothing available to drink water or keep in bathroom for brushing your teeth. Coffee provided in room wasn’t up to much.

Prós: O quarto era espacoso e a area da piscina agradavel.

Contras: Os recepcionistas do hotel nao falavam ingles. Os quartos estavam a precisar de remodelacao e os colchoes eram demasiado moles.

Prós: I liked the location of the hotel and the view.

Contras: I didn't like the internet service and television. I believe a refrigerator is also needed in the room.

Prós: Staff rooms

Contras: Very very slow WiFi.

Prós: The room been thoroughly cleaned before check-in, has the amenities as described. Also it is not far from the downtown area. Caters to solo,couple, and fanily travellers.

Contras: Check-in time was delayed a little

Prós: Nice pool. Clean rooms and helpful staff

Prós: Very Beautiful and Convenient and centrally located

Contras: All was ok

Prós: The bed was the nicest thing ever.

Contras: When alot of people was in the pool,the water looked dirty. Did not go in any at all.

Prós: They were all ok.

Contras: The check in time was too late.

Prós: Quite

Contras: Under construction, deserted, pool not working, restaurant closed. We should have been offered a discount.

Prós: Super clean en nice big room en bathroom. Bed was very comfortable. The pool area was good and nice to relax. The chef made some very good enchiladas for lunch. Breakfast homemade jam en fresh fruit. I really recommend to stay here. The garden is beautiful and spacious.

Contras: The Pool was dirty, the facility seemed "run down", breakfast was terrible

Prós: Open spaces, the grounds were very unique and relaxing. 1950’s all over again.

Contras: The room was not well equipped. Coffee maker was there but no coffee, sugar, cream available. No staff was there at all in the am. We had to break into kitchen to get coffee. We left the property without seeing one person. A bit spooky.

Prós: Excellent customer service!!! She went above and beyond making our stay wonderful.

Prós: Hotel looks nice but empty, it feels like abandoned.

Contras: Breakfast is very poor

Prós: We didn't have a chance to check for any good sides

Contras: Booked triple room with two beds wasn't available. Staff didn't tell anything about this and took payment for double room with one bed. Then they offered sleep in one bed for 3 person together. No one reasonable variant was offered. We find other hotel near by. Staff promised to get money back in several days. Still wait.

Contras: does not have phone to.comunicate to the reception, does not include breakfast

Prós: The room was very nice and there were no mosquitos. The swimming pool area was beautiful

Contras: The breakfast was really poor and there was too much loud music in the evening.

Prós: Price was good as well as a nice breakfast. Very nice outside sitting area

Contras: Bathroom had mold growing in shower, no shampoo or conditioner as advertised. Walls somewhat dirty black.

Prós: Quiet place Nice coffee Light breakfast Friendly

Contras: Nothing to eat around at night time

Prós: The pool was super clean, and the rooms were really comfortable. The staff is super nice and the food is amazing.

Contras: Maybe the mosquitoes at night in the pool were not something we would love to experience again but at least in the rooms there are no mosquitoes.

Prós: Nothing

Contras: When I get the room no water it fixed no hot water toilet flush not work to buy food no store around to get a taxi to go chetumal wiating time over than an hour I paid 600 pesos for 1 night found out the hotel use my credit card change me $56 dollars I going to claim to my bank as taft