Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A equipe foi muito acolhedora e amigável. A falta de toalhas adicionais
Localização.!! O banheiro precisa de uma atualização/manutenção, tinha um entupimento. Demorou uns minutos para a água a descer.
Lotes & lotes de construção do interior
Fácil acesso ao transporte público. Muito conveniente. Em uma localização central, muito perto de vários marcos históricos, incluindo Olympic Park, o CNN, etc. Embora seja do lado de uma estrada, o quarto tem um ótimo isolamento. É muito silencioso. Quase não conseguia ouvir o ruído do tráfego. Adorei o hotel. Recomendo fortemente a qualquer um.
Fui lá para um concerto. Conseguimos caminhar até o Georgia Dome. Utilizamos o manobrista para o carro e caminhamos até os restaurantes/bares.
O serviço foi excelente. O preço do hotel era razoável no geral. O preço de alguns alimentos era muito alto. A banheira do banheiro não era muito limpa.
A vista era linda. A equipe era atenciosa e amigável.
Fácil de encontrar, funcionários simpáticos, quarto limpo. Eu ficaria novamente.
A sala de ginástica era bom e limpo.
Eu amei Jazzy J no salão do clube! Ele foi tão incrível! Belo espírito! O serviço de atendimento ao cliente supurb! Eu amei o jardim piscina coberta! Gostaria que houvesse uma sauna.
Funcionários simpáticos Quartos limpos
Eu adorei a área da piscina e a equipe foi muito simpática! O quarto não estava limpo e as camas eram velhas, desgastadas e barulhentas.
Da qualidade dos serviços de quarto, da segurança no hotel. Um fato que me incomodou bastante, e que não me satisfez foi o fato de em alguns dias com sol brilhante, o hotel mantinha o teto da piscina fechado, não permitindo aos hóspedes que tomassem sol diretamente. Solicitei várias vezes a abertura do teto, pois adoro luz e ar natural, mas não fui atendida.
Tudo o que você precisava estava dentro da área do Westin e a localização era central para outros locais da cidade. O bar era um pouco caro, assim como o estacionamento!
Eu adorei como são eficientes e acolhedores com os animais de estimação. O custo preço do quarto com base no tamanho. Estava esperando algo muito maior pelo preço do quarto.
A equipe foram great
Facilidade de acesso, check-out
Localização, luxos, limpo, funcionários, vista Estacionamento com manobrista
Quarto muito agradável com uma vista espetacular do centro da cidade
There should be a shuttle to and from the airport and a a better parking system
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
initially given poor room. charge for room from Hyatt showed up on my card
The staff was very friendly and accommodating. Very polite. Even the cleaning crew when you meet them in the hall they all said good morning have a great day. I forgot to leave my keys in my car one night when we got in and they sent a security office named Erin to my room to get my keys and very polite. I told them I was so sorry he said no ma'am it's fine. Very friendly. Nothing.
We stayed here twice in 1 week and requested a King with View room. The first time we got just that, and the skyline view from the international tower was beautiful! The room was quiet, modern, and the best part was all the electronics plugs offered on the nightstands! Great location to restaurants and the trolley. When we checked in, we were told we were "guests of the day" and were given a voucher for food/drink items at the hotel's market. As we checked out, I happened to speak to a nice gentleman at the front door and mentioned we would be back in a week's time because we were celebrating our anniversary in Aruba. He gave me his card and said he and his staff would ensure that we had a great time when we returned. When we returned, he had upgraded us to a King Suite on the 17th floor with a corner view and 3 balconies! It was the most amazing room I have ever stayed in at a hotel. THANK YOU!!! We also had a nice "snack" in the bar and I had am amazing kale salad. We are now huge fans and will be staying at this hotel whenever we can in the future. Our King Suite Corner View room could have been vacuumed better. It was apparent that housekeeping does not use a crevice tool at the edges of the carpet, for they were very dusty and dirty throughout the unit. Same with the window tracks, but this is pretty minor. Otherwise the room was AMAZING!
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Loved the location? Could of been a little cleaner.
Great staff, great location, great place
The Bed was so comfortable!!!
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
The bed and the pillows There is no electrical adapter
Lobby and surrounding areas were beautiful. Close to the places we wanted to go. Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
Very friendly staff! Excellent Nothing
The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean. Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost
Loved the valet, design, location and overall customer service of team. Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.
The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :) It's no doubt is expensive to stay and valet parking kind of slow.
Staff was incredibly nice No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.
The hotel itself is beautiful: cold but tastefully decorated. We waited 45 minutes for our room keys. During this time we toured the spa and the pool deck. Upon check-in we alerted the staff that we were hungry; no one made mention of the fact that Paces 88 closed at 3 pm and didn't reopen until dinner. The butler assigned to us was anything but helpful. Went to see the concierge. The chef concierge Jeff suggested we walk across the street to Whole Foods for a lunch buffet. Not quite what we had intended; a recommendation of The Capital Grille would have been more appropriate. Room service it would be. When we got back to the room there was no dining menu. A call to the ''butler'' yielded a 20 minute wait while she fidgeted with her computer so she could view the menu. She read one-word descriptions and asked what we'd like. I asked for a print out of the menu. That took 20 minutes to deliver. We walked to Brio, the highlight of our visit. I scheduled a 90 minute facial to help mys...
This hotel was superb! The rroms were well appointed, spacious, the bed was like sleeping on a hundred soft pillows. The bathroom had a deep soaking tub and a TV hidden behind the mirror over the sink, behind 2-way glass! If you need a ride to nearby shopping, you get ferried in the hotel car which is a Bentley! Food was great, service was flawless. Would stay again without hesitation.
I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in the bathroom miror). The gym is overloo...
Guest room Lobby Hotel Exterior I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in ...
Rooms were clean Stayed 2 nights, including new years eve + day Nearby rooms blasting music early in the morning, front desk powerless to do anything about it. Unfriendly staff. When I asked from desk attendant for a bottle of water, she snidely responded "absolutely" " That will be $2" (with evil grin to go with it) Shortage of parking spaces.
The hotel is conveniently located off a major highway and close to a grocery store. It's priced reasonably. Room was very dated; carpet felt dingy, bathroom was not very clean, we found a dead bug in one of the "clean" drinking glasses. Ceiling in bathroom had clear evidence of water leaks. Toilet flushed sluggishly and took forever to refill. We called the front desk with a question soon after checking in, and they never got back to us, nor did they pick up the phone. When we went downstairs in person, they didn't apologize, and just said that they were busy, although the front desk employee had been clearly just shooting the breeze with the bell captain.
Needed a good business hotel for a late arrival and early out to north Atlanta. This fit the bill/budget and was close to the account. I will stay here again.
The staff was excellent. I took the wrong Marta train back from Midtown concert. It was past the hotel pick up time. However the staff still came to pick me up after hours. Most excellent service. Nothing
Clean and quiet.
Great experience! Fast check-in and friendly staff. The rooms were nice and clean. You can tell the place has been recently renovated and it looks every modern and chic.
Ruth @ front desk. Janet @ bar
My kids told me after we left the indoor pool thay this was the best day of thier life!
It was a cool, fun hotel. The room was tiny for the price and the shower did not have a door so it was freezing!
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
Free hotel car within downtown area
The friendly effective checkin, the pool area, the BLT, the bed Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower! I did not like the $30/night parking fee.
The facilities and location The way the staff stared and treated us as if we didn't belong there. It was a long three days.
I loved the decor of the rooms,it was very romantic and exciting. I enjoyed the whole stay!!!!
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!! Cant think of anything I didn't like
The nice staff, the incredible view and the accessibility to everything we were doing that weekend. No.
Very clean and modern looking. Nice spot for couples or adult fun. Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch. The weather...... But that's not your fault.
Beautiful corner room! Very chic and modern. Great staff.
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
Great quality especially for price. Walls are super thin
The staff were very kind. the room very clean.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
Having to pay 32 dollars a night for parking.
Staff was rude.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
The extra charges for internet and the mandatory valet parking was a bit much.
We did not receive the room we paid for. We had booked a king bedroom for an overnight stay during our 10yr anniversary trip. Upon arrival, they told us all we have left is a couple two double beds. The attendant told us we requested a king room, No we paid for it. We pretty much had no choice but to accept the lower rate room and our compensation was a free cup of coffee. We booked our room over two months before our trip so it was disappointing that they give your rooms away that have already been paid for.
Breakfast was great. I enjoyed the coffee shop also. It's a really nice, clean, hotel, with good rates.
PRICE and location. This was just a stop to sleep on our trip as we headed to Fl. We could not bet the price. It was comfortable and convenient. I would stay again based on location and price. Staff was efficient. Not clean. We had 2 rooms. One had been left open prior to us arriving. Security determined staff had not finished cleaning. They finished but I believe he bathroom was over looked. I was so tired I didn't put up a fuss. Had I paid more or had to stay longer I would have mentioned it to the staff.
Close to the airport Horrible parking.
I liked the options for dinning.
The beds were super comfortable and the room was clean. I tried to check in at 4 pm and was told i was too early because they hadn't cleaned the rooms yet. They offered to text me when the room was ready if I wanted to go to get something to eat. I finally called back at 8pm to see if they had a room ready yet. Just a fair warning... Do not expect a room before 9pm.
- Booked room (King) was not available and was only offered a Double - Was charged twice at check-out although room was paid in advance - Room quality was poor, with various items missing, tapestry falling off - Hotel restaurant (Adiamo) was very poor - Indoor pool was closed, outdoor pool not in the most cleanly state
After having an engine blow up and having to turn around and get on another flight, I arrived in Atlanta at 1:30am. I called the hilton and they said there was a van. After calling 5 more times with no answer and waited 45 minutes , I finally took a taxi Got a room next to the elevator. The shower was wonderful and the sheets were great. Wish I could have enjoyed them more.
The bed covers were DIRTY i was not pleased at all. I was there to celebrate my birthday
I was only there for a night but the staff was excellent and I will be back if I am station in the area. Room service was a bit slow but with all the Delta airline related delays that week they had way more orders than any normal night
Everything was great! Staff was awesome and the room was excellent...would recommend
The staff was nice. We had requested a late check-in. Their website says to call the shuttle from the courtesy phone after 11pm for a ride from but their hotel is not listed there. When I called the hotel from my cell phone and pressed the number for shuttle service, no one answered. 5 times it rang until a busy signal started. When we got to the hotel, the front desk attendant was really not apologetic. She "upgraded" us to an executive room because they had sold out of the king we requested but the executive room was two double beds. The carpet of our room and the bathroom were dirty. Like They didn't clean the tub or vacuum the carpet. This place was disgusting. I would NEVER stay here again and hated having to stay even for the mere 6 hours we ended sleeping after having to find a cab to take us to the hotel and paying for that ride.
O hotel é incrível, bonito e limpo. Amei o jardim privado. A localização era ótima bem em frente ao shopping.
Layout bonito, cachoeiras no lobby. Jardim amplo e trilhas.
Localização Serviços parecem ser em declínio.