Muito pequeno pelo valor Sem microondas, sem frigorífico Estacionamento deveria ser incluído pelo menos para os hóspedes Sem wifi gratuito
A vista era linda. A equipe era atenciosa e amigável.
Lotes & lotes de construção do interior
Fácil de encontrar, funcionários simpáticos, quarto limpo. Eu ficaria novamente.
Fui lá para um concerto. Conseguimos caminhar até o Georgia Dome. Utilizamos o manobrista para o carro e caminhamos até os restaurantes/bares.
A equipe foi muito acolhedora e amigável. A falta de toalhas adicionais
Localização.!! O banheiro precisa de uma atualização/manutenção, tinha um entupimento. Demorou uns minutos para a água a descer.
Fácil acesso ao transporte público. Muito conveniente. Em uma localização central, muito perto de vários marcos históricos, incluindo Olympic Park, o CNN, etc. Embora seja do lado de uma estrada, o quarto tem um ótimo isolamento. É muito silencioso. Quase não conseguia ouvir o ruído do tráfego. Adorei o hotel. Recomendo fortemente a qualquer um.
O serviço foi excelente. O preço do hotel era razoável no geral. O preço de alguns alimentos era muito alto. A banheira do banheiro não era muito limpa.
Muito bom hotel! N/A
Perto da Phillips Arena O hotel é ultrapassado. Tentaram cobrar USD 3,75 pelo serviço de entrega de talheres; a água do chuveiro não escova.
Só caro com manobrista
Funcionários e localização Preço e os quartos precisam de ser actualizados. O nosso quarto cheirava tapete velho.
O estacionamento com manobrista levou muito tempo para pegar o meu carro
Eu adorei a área da piscina e a equipe foi muito simpática! O quarto não estava limpo e as camas eram velhas, desgastadas e barulhentas.
A sala de ginástica era bom e limpo.
Da qualidade dos serviços de quarto, da segurança no hotel. Um fato que me incomodou bastante, e que não me satisfez foi o fato de em alguns dias com sol brilhante, o hotel mantinha o teto da piscina fechado, não permitindo aos hóspedes que tomassem sol diretamente. Solicitei várias vezes a abertura do teto, pois adoro luz e ar natural, mas não fui atendida.
Eu amei Jazzy J no salão do clube! Ele foi tão incrível! Belo espírito! O serviço de atendimento ao cliente supurb! Eu amei o jardim piscina coberta! Gostaria que houvesse uma sauna.
Valor para o dinheiro. Estacionamento custo. Tamanho do quarto.
Funcionários simpáticos Quartos limpos
Localização, luxos, limpo, funcionários, vista Estacionamento com manobrista
Facilidade de acesso, check-out
Perto de tudo o que eu precisava, amenidades completas Barulho, deu para ouvir a conversa no quarto ao lado até as 3am.
A equipe foram great
Eu adorei como são eficientes e acolhedores com os animais de estimação. O custo preço do quarto com base no tamanho. Estava esperando algo muito maior pelo preço do quarto.
Tudo o que você precisava estava dentro da área do Westin e a localização era central para outros locais da cidade. O bar era um pouco caro, assim como o estacionamento!
Quarto muito agradável com uma vista espetacular do centro da cidade
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
The bed and the pillows There is no electrical adapter
The Bed was so comfortable!!!
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
Lobby and surrounding areas were beautiful. Close to the places we wanted to go. Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
Very friendly staff! Excellent Nothing
This hotel was superb! The rroms were well appointed, spacious, the bed was like sleeping on a hundred soft pillows. The bathroom had a deep soaking tub and a TV hidden behind the mirror over the sink, behind 2-way glass! If you need a ride to nearby shopping, you get ferried in the hotel car which is a Bentley! Food was great, service was flawless. Would stay again without hesitation.
The hotel itself is beautiful: cold but tastefully decorated. We waited 45 minutes for our room keys. During this time we toured the spa and the pool deck. Upon check-in we alerted the staff that we were hungry; no one made mention of the fact that Paces 88 closed at 3 pm and didn't reopen until dinner. The butler assigned to us was anything but helpful. Went to see the concierge. The chef concierge Jeff suggested we walk across the street to Whole Foods for a lunch buffet. Not quite what we had intended; a recommendation of The Capital Grille would have been more appropriate. Room service it would be. When we got back to the room there was no dining menu. A call to the ''butler'' yielded a 20 minute wait while she fidgeted with her computer so she could view the menu. She read one-word descriptions and asked what we'd like. I asked for a print out of the menu. That took 20 minutes to deliver. We walked to Brio, the highlight of our visit. I scheduled a 90 minute facial to help mys...
Guest room Lobby Hotel Exterior I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in ...
I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in the bathroom miror). The gym is overloo...
Public areas. The dining room is very small.
The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :) It's no doubt is expensive to stay and valet parking kind of slow.
Staff was incredibly nice No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.
The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean. Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost
Loved the valet, design, location and overall customer service of team. Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!! Cant think of anything I didn't like
Beautiful corner room! Very chic and modern. Great staff.
Very clean and modern looking. Nice spot for couples or adult fun. Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
The friendly effective checkin, the pool area, the BLT, the bed Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
The nice staff, the incredible view and the accessibility to everything we were doing that weekend. No.
It was a cool, fun hotel. The room was tiny for the price and the shower did not have a door so it was freezing!
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower! I did not like the $30/night parking fee.
I loved the decor of the rooms,it was very romantic and exciting. I enjoyed the whole stay!!!!
Free hotel car within downtown area
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch. The weather...... But that's not your fault.
The facilities and location The way the staff stared and treated us as if we didn't belong there. It was a long three days.
Layout bonito, cachoeiras no lobby. Jardim amplo e trilhas.
O hotel é incrível, bonito e limpo. Amei o jardim privado. A localização era ótima bem em frente ao shopping.
Localização Serviços parecem ser em declínio.
A relação custo benefício A internet é cara demais
A localização era conveniente. Barulho - paredes finas como papel. Muito barulho vindo do corredor e da área dos elevadores. Comodidades. Tive que pedir por shampoo, etc. café não foi reposto.
Ótimo, funcionários simpáticos
O hotel não dispõe de café da manhã. A internet é super cara.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
Great quality especially for price. Walls are super thin
Having to pay 32 dollars a night for parking.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
The staff were very kind. the room very clean.
The extra charges for internet and the mandatory valet parking was a bit much.
Staff was rude.
I was only there for a night but the staff was excellent and I will be back if I am station in the area. Room service was a bit slow but with all the Delta airline related delays that week they had way more orders than any normal night
PRICE and location. This was just a stop to sleep on our trip as we headed to Fl. We could not bet the price. It was comfortable and convenient. I would stay again based on location and price. Staff was efficient. Not clean. We had 2 rooms. One had been left open prior to us arriving. Security determined staff had not finished cleaning. They finished but I believe he bathroom was over looked. I was so tired I didn't put up a fuss. Had I paid more or had to stay longer I would have mentioned it to the staff.
The staff was super friendly, respectful and very courteous. One of the restaurants downstairs was filthy. WORST PLACE IVE EVER BEEN TOO. The bathrooms were terrible, smelled and the floor of the restaurant had trash all over it so we left. The room we had was just ok... the lamp shade on one of the lamps was broken, the giant window with the mediocre view had some kind of residue on it making it look just dirty and wasn't clear to see out of. The shower door didn't slide shut all the way making the bathroom floor wet when we showered. So then we had to aim the shower head toward the inside shower wall which just made it a less disireable experience. Also, we were missing some of the coffee items from our 'deluxe' coffee bar in our room. It wasn't stocked and coffee wrapper trash was already on the counter area when we arrived. The furniture also looked dirty. Like it was dusty and then wiped down with a damp rag which left streaks. The iHome that was provided was also outdated. Very disappointed in this HILTON. I've stayed at HAMPTON INNs much better than this.
After having an engine blow up and having to turn around and get on another flight, I arrived in Atlanta at 1:30am. I called the hilton and they said there was a van. After calling 5 more times with no answer and waited 45 minutes , I finally took a taxi Got a room next to the elevator. The shower was wonderful and the sheets were great. Wish I could have enjoyed them more.
The bed covers were DIRTY i was not pleased at all. I was there to celebrate my birthday
Breakfast was great. I enjoyed the coffee shop also. It's a really nice, clean, hotel, with good rates.
The beds were super comfortable and the room was clean. I tried to check in at 4 pm and was told i was too early because they hadn't cleaned the rooms yet. They offered to text me when the room was ready if I wanted to go to get something to eat. I finally called back at 8pm to see if they had a room ready yet. Just a fair warning... Do not expect a room before 9pm.
The staff was nice. We had requested a late check-in. Their website says to call the shuttle from the courtesy phone after 11pm for a ride from but their hotel is not listed there. When I called the hotel from my cell phone and pressed the number for shuttle service, no one answered. 5 times it rang until a busy signal started. When we got to the hotel, the front desk attendant was really not apologetic. She "upgraded" us to an executive room because they had sold out of the king we requested but the executive room was two double beds. The carpet of our room and the bathroom were dirty. Like They didn't clean the tub or vacuum the carpet. This place was disgusting. I would NEVER stay here again and hated having to stay even for the mere 6 hours we ended sleeping after having to find a cab to take us to the hotel and paying for that ride.
Poor customer service, did not receive house keeping, did not activated gate key, did not receive breakfast voucher, A/C did not work. It was horrible.
We did not receive the room we paid for. We had booked a king bedroom for an overnight stay during our 10yr anniversary trip. Upon arrival, they told us all we have left is a couple two double beds. The attendant told us we requested a king room, No we paid for it. We pretty much had no choice but to accept the lower rate room and our compensation was a free cup of coffee. We booked our room over two months before our trip so it was disappointing that they give your rooms away that have already been paid for.
- Booked room (King) was not available and was only offered a Double - Was charged twice at check-out although room was paid in advance - Room quality was poor, with various items missing, tapestry falling off - Hotel restaurant (Adiamo) was very poor - Indoor pool was closed, outdoor pool not in the most cleanly state
I liked the options for dinning.
I liked the room and friendliness of the customer facing staff quite a bit. The management was terrible, I was double charged by the Hotel and ended up getting stuck in Atlanta and missing 2 days of work, which were 2 days I didnt get paid for. Overall it was a really stressful and bad experience.