hotéis em Anuradhapura

Prós: Everything - the location, food and hospitality

Contras: Nothing

Prós: Exceptionally courteous staff

Prós: Without a doubt, probably the best luxury stay in Anuradhapura and it will definitely exceed your expectation. Kudos to UGA management to keeping up the standards as always. From the checking in until the departure, staff was extremely helpful and so supportive. Always tend to greet the guests with a bright smile, which is so sri lankan and pleasant thing to see. We stayed in a one bedroom pool villa, and it was ideally located and well equipped. Rooms are very spacious and clean. Food was really nice. It was more like living in a village with luxury conditions. Would definitely recommend this to anyone and obviously looking forward for another stay

Contras: The villa we stayed didn't have any good view, it was kind of isolated in the corner of the land. So if you prefer to stay in a villa with a good view, better to inform the hotel or maybe reserver a deluxe villa which has a good panoramic view to the paddy fields.

Prós: Ulagalla was our last stop for 3 nights during our trip to Sri Lanka in September ‘19. The hotel is centred around a beautiful old Sri Lankan mansion, with very tasteful Sri Lankan furniture and decor. The rooms are huge individual villas surrounding 50acres or so of paddy fields, a beautiful and isolated setting populated with peacocks and monkeys, you get bicycles for each villa to get around (or call for a buggy) as the grounds are quite expansive. The rooms are of the highest quality, super comfy beds and a private plunge pool. The main pool is beautiful and spotlessly clean, while all the staff where very friendly and professional. We visited Anuradhapura during one of our days which was worth the trip, although we organised this separately as the prices at the hotel for activities where extremely high (over double what we paid independently, with ‘Travel with Lampa’) We thoroughly recommend Ulagalla for a luxurious few days, just be prepared that the food and activities are expensive.

Contras: A bit expensive.

Prós: Food also very good!

Prós: Everything. It is just perfect.

Prós: Hotel Heladiv is a treasure - an oasis in a big city. A little off the main road - it's worth travelling to - a beautiful, peaceful setting with beautiful lush gardens. Lovely staff who were attentive, helpful and kind. Great breakfasts and evening meals as well if desired. Also a great pool to relax in after a day of sight seeing.

Prós: Staff people were vero kind and helping to satisfy any request

Prós: Good food, nice swimming pool, very friendly and helpful staff!

Prós: Quarto espaçoso e propriedade em local muito sossegado.

Contras: Wifi muito fraco no quarto

Prós: Nice pool.

Contras: Email from the hotel: "Dear guest we have driver accommodation free of charge for your driver" On arrival "the driver room costs 2000 Rupies per night" But the driver asked at the driver's accommodation and they said they charge only 1000 Rupies per night. Thank you for the little lies. Room was dark and definitely you need a Mosquito net which was provided after writing a couple of emails in advance. Noisy garden works were done during siesta time. Think twice if you like to stay here.

Prós: A well presented modern hotel in a quiet location. Swimming pool good depth. Pleasant views across the garden. Staff very attentive. Reasonable choice of meals - breakfast included in hotel charge.

Contras: No restrictions to stop small children falling into the swimming pool. Slight shortage of parking/turning space.

Prós: A location sufficiently close to all attractions, yet far enough to give you utmost tranquility. Facilities are new, well looked after. Most of all, the three young men running the hotel as well as their helpers are super courteous who go above and beyond to care for their guests. I have no doubt recommending this place to anyone. Thank you, Heladiv, for great hospitality.

Prós: Pool. Room.

Contras: Far away from everything. Building is unfinished

Prós: Great location with nice gardens. Friendly staff and good food.

Contras: Weight gain due to lots of lovely food!

Prós: The people, the swimming pool, the breakfast, the bicycles

Contras: There were quite some mosquitos but they helped us with putting down coils etc

Prós: Staff - friendly, helpful, not intrusive. Helped organise our day trips and made helpful suggestions

Contras: Restaurant food could have included a bit more local cuisine

Prós: Friendly and helpful staff. Great rooms. Enjoyed sitting amongst the rice fields with a beer watching the birds. Great clean pool. Tuk Tuks are at the end of the street for you to catch into the town or to any restaurants.

Contras: Location out of town but Tuk Tuks easy to find.

Prós: Place was continent and luxurious. Excellent staff and tasty food. Good value for the money !

Contras: Restaurant only open at a certain time slot. Even for a tea you had to wait. I suggest part of restaurant available at anytime for guests.

Prós: Comforting staff and a warm welcome. We requested Sri Lankan foods for the Dinner at the check-in, though it was not in their normal menu, they gave us a thumbs up for our request, which was quite nice of them. Nice pool with clean and clear water, and then came the Dinner, which was delicious. Food was great, so is their service.

Prós: The hotel is rather clean and comfortable. Bathroom was very well-designed. Bed was comfortable. The staff was very kind and helpful, always available whenever we needed. They were also very kind while serving breakfast and dinner.

Contras: As stated above, almost everything was very good. Cleanliness can be improved (maybe better washing of the bed sheets - no stains, etc.) A mosquito net can be implemented on the bed. Hotel is next to rice fields. During our stay, we did not have many issues with mosquitos but maybe in another season it may be more relevant. Although we had no mosquito issue, a net would help against geckos. They like to poop on the bed during their walk on the ceiling. :D Also the pidgeons on the room make a lot of noise in the morning when they walk on the roof. I don't know what kind of solution can be implemented to avoid this though...

Prós: Loved everything about our stay. Such a quick check in and check out Staff was so accomdating and pleasant Food was really good The rooms were spacious and so beautiful Views from the room was such a beautiful paddy field. Very close to all other places you would normally visit in Anuradhapura.

Prós: Beautiful pool setting overlooking rice paddies; lovely outdoor dining; generous & delicious Sri Lankan breakfast; large comfy room & lovely bathroom & shower. Recommend staying there!

Contras: Construction noise @ time of stay

Prós: Treated us nicely...clean and neat bedroom and a nice bathroom. Wifi was good, we requested a tv channel which was not pre activated, they activated it without any hesitation and quickly.nice service, kind staff.great food. Loved it.

Prós: Access to the hotel

Contras: No breakfast

Prós: The rooms were spacious and clean. Great area for the kids to run around and not worry about making too much noise. Pool was nice and restaurant was good. The bed was large and the bathroom was nice. Water seemed to be a little off - but nothing too bad. Welcome drink was appreciated. Staff was very helpful and kind

Contras: We would have appreciated being offered the option of Sri Lankan breakfast - staff just assumed we wanted a western breakfast. The location was a little remote - but to be expected for the area.

Prós: Da disponibilidade do pessoal, da limpeza e design dos quartos, da qualidade da piscina

Contras: Nada em particular

Prós: The staff was beyond fabulous... so friendly and helpful... the place in general was amazing .

Contras: I was rather disappointed that they charged me an exorbitant amount for a broken glass which was an accident. It was a normal ordinary glass which cost a small amount ... they charged me LKR 500/- , which I thought was crazy . Why charge at all of it was a genuine accident where it just slipped from my fingers .

Prós: Expectation.

Contras: Not found

Prós: Clean big room. Friendly staff and delicious food.

Contras: Bathroom is not big enough compared to the room and price tag.

Prós: This is not our first stay at Rajarata Hotel. The staff has been friendly, welcoming, and helpful. They attended our requirements quite promptly. The location and room facilities have been excellent as usual. Will not think twice to stay again.

Prós: Friendly staff, lovely pool, excellent food and great location for bike ride round the lake to get to Mihintale.

Contras: Massive function in the restaurant on our final night with music so loud that the whole building juddered. No advance warning from reception to move somewhere else to get some sleep.

Prós: Staff was very friendly, room was clean, breakfast was expansive, pool was gorgeous

Contras: Not walkable to anything, spartan decoration gave it a strange gallery feel

Prós: The location- easy access to ancient city Most staff are good

Contras: I have stayed many times in this hotel in the past as it used to be a good hotel and I loved it. However, the quality of the hotel was evident dropping each visit (You can see this in my scores from previous reviews). This time, the telephone did not work for the whole stay (so I had to walk to reception each time I needed something), the wifi was frustrating, the TV did not work (but someone fixed it), the shower handle came out, there were no laundry bags and I had to ask for them and only three pillows for three people room (one can argue that's enough - but this is not a cheap motel room but an expensive hotel. The last time I stayed there, the girl in the reception asked me to take my languages from the room to the car at check out, however a room boy who was near me, and probably knew the industry better than the said girl, quickly presented himself to do this. The price is still very high and not worth despite I received about 50% discount through booking.com. Sorry for the harsh comment, It is unlikely for me to stay with you again unless you do something serious changes to the way manage your hotel.

Prós: The location with easy access to the ancient city The friendly staff

Contras: The quality of the hotel has dropped significantly for the last 18 months. - The wifi was terrible - The phone did not work. I had to walk to the reception for the communication - The tv did not work initially however someone fixed it soon. - There were no laundry bags in the room - The shower handle came out - Bathrooms need maintenance

Prós: De tudo. Óptima piscina, funcionários muito simpáticos, quarto óptimo, lugar muito sossegado

Contras: Um pouco longe das atracções mas acessível de bicicleta ou tuktuk

Prós: Comfy bed. Welcoming and informative staff. Good food. Excellent value for money

Contras: Nothing

Prós: Most comfortable beds and pillows so far in SRI Lanka. The young host was so very helpful and made a great breakfast, very accommodating. Our room overlooked a rice field and we had the privilege of meeting Mongoose outside the window too. A great experience, only wished we could have stayed longer.

Prós: The member of staff on site was nice enough but fell ill so it was not possible to eat here in the evenings. We liked the view from the room but feel that in it’s current state of repair Andorra are charging too much for this room. You can get a similar view further down the road for a lot less.

Contras: This place is in need of repair. We stayed in the room with the rice field view and found that the roof leaks when it rains. The windows are not really clean enough to see the view properly. The toilet flush sticks. The bed is broken and has been “fixed” with some cloth oh and the cup you might put your toothbrush’s in in the bathroom was covered in the toothpaste of a previous guest/s

Prós: Value for the money. Nice view from the room. Comfortable bed. Staff was nice and helpful.

Contras: Furnitures and equipment were bit old. Hot water supply was poor. Wifi service was poor.

Prós: Dinner and breakfast were amazing. We ordered curry for dinner in advance, really tasty an big portions. Breakfast was the best! Really good mattress in bed.

Prós: Very friendly young man at reception. Great breakfast! We had booked 3 nights but left early and they only charged us the 2 nights we actually stayed. Thanks for that.

Contras: The bikes we rented to go to the temple area were pretty shabby to say the least. On one the breaks didn’t work and the other had no gears.

Prós: Very comfortable beds very friendly staff high quality restaurant calm and quite it's within the very close proximity to ruins. Can hire foot bikes for very cheap rates. There are peacocks and various birds around. Paddy cultivation is very beautiful.

Contras: We are totally satisfied.

Contras: The last time I visited this hotel it was excellent. Now it is mediocre. Just about clean, no toilet paper, a kettle but no tea or coffee, bland food and extremely obsequious staff. I would have recommended it but not now.

Prós: The view of the paddy field. Comfy bed. Clean bedding. Mostly quiet.

Contras: Bathroom unclean (hair by tap). Far out of town (200 by tuktuk). Meldue around the shower heat. Leaking toilet (smelt). No door handle for bathroom. Sellotaped bed. Lack of security (another guest unlocked my bedroom door whilst I was in bed).

Prós: As above commented

Contras: Overall performance and meals were very good

Prós: Calm and relaxing

Prós: good breakfast. Some variety could be introduced, as an alternative to centering on eggs, baked beans on toast for exaample, or cereal instead of a cooked breakfast.

Contras: Internet connection was very bad

Prós: Room is not comfortable with extra bed, can not consider as a triple room

Contras: There was not much selection for vegitarians

Prós: I reached there after almost 1000km drive and then again I had to leave the hotel early in the morning to reach airport. They gave me an exceptional flexibility to check out in early morning.

Prós: Nice little hotel, clean rooms and close to the center. Quiet and calm. Back garden where you can have dinner or just a drink! Pleasant staff, ready to provide anything. Very good place to stay!

Prós: 1. Location, check-in/out 2. Room size, cleaness 3. Ready to help anytime 4. Comfortable 5. Strong internet speed ( wifi)

Prós: Pretty much, nothing. We had the worst experience of staying at this hotel.

Contras: 1) The room was small and cramped. We felt the money charged towards the room rent was high and not worth it. The balcony was dirty and not cleaned. 2) The staff try to be helpful but can do it only if you speak Sinhalese. They do not understand even the basic English. I'm not saying that they must learn English. All I'm saying is that this place is definitely not friendly to a foreign traveller. 3) There was a lot of miscommunication between us and the staff. Since we checked in late, I asked the staff if it's okay to check out late. They said "okay" (a miscommunication?). But after sometime, when we were on a tour of Anuradhapura, we started getting mails regarding late checkout fee. When we immediately called, one of the person who attended the phone responded in a very threatening voice and was unruly and unprofessional. They did not even bother to call/message us after the checkout due time but sent a message after 3-4 hours. From their perspective, it was all our fault for not informing the hotel about our updated plans when in fact we had inquired them about it. This was a very sore experience as a honeymoon couple for us. 4) The breakfast was the traditional SriLankan food (our request). The food was charged around 8 USD for two people and definitely not worth the amount. A couple of coconut rotis and milk rice is definitely not worth 1200 LKR. 5) The behavior of the staff was very unsatisfactory. I can live with some shortcomings in the offerings provided by a hotel until the stay is comfortable and joyous. A sore experience can make every shortcoming into an issue.

Prós: I wanted to make some alms in the morning and the staff was very helpful

Prós: Space rooms

Contras: No morning tea TV out of order Poor maintenance

Prós: Delicious breakfast.

Prós: Food are great, staff service good.

Contras: Room AC not working properly Toilet bad smell

Prós: Price and service is good comparing with other same catogary hotels..

Contras: Nothing special

Prós: It's a hotel run by a family and were really helpful at all times. Their friendly and welcoming gesture was always seen and would recommend the hotel to families.

Contras: Nothing.

Prós: the team was faboulous and real friendly and had smily faces always. Simple but delicious set menu was offered where we could choose what we'd like to eat

Contras: We were told the HOTEL gate closes around 9.30 which is way too early for a hotel. The photo of the buffet on the gallery is misleading. Toilets could be cleaner and dryer on arrial. Airconditioners were noisy

Prós: Very convenient place to puja nagaraya. Very helpful staff.

Prós: Great for visiting The ruins at Anuradhapura and some very special Temples. Pool and garden are lovely and very comfortable. The food was excellent. Our room was most comfortable but the staff were amazing. so friendly and interested. We can surely recommended this accommodation

Prós: Room, location, quiet and friendly staff

Contras: Need to improve washroom

Prós: Room is comfortable.foods also good.

Contras: When i asked before the booking whether I can pay sampath credit card which offers 50% discounts, they said yes.but when I checked out that says it's was a booking.com deal and for that discount I have to directly book the room.wh don't you mentioned it before..?? I'm lucky that in had enough money in hand..please give the proper details to your customers...☹ And even you offer a balcony nothing to see from there other than nebhours slab and big trees.. in was expecting a lake view..☹

Prós: Pool was great but the rooms had a really strong smell that was too overpowering. Not sure if it was the cleaning products. Bathroom needed some work the shower leaked everywhere leaving the bathroom floor soaked. Breakfast was good

Contras: Smell in rooms.

Prós: Location is good. Staff is friendly

Contras: management is little bit bad. It should improve the cleaning side of the rooms.

Prós: It was pretty much fine in the hotel Staff was much friendly and helpfull

Contras: Some of the orders made were not delivered on time and got delayed.

Prós: friendly staff, comfortable spacious room,

Contras: check in was delayed and bathroom cleanliness must improve

Prós: Bathroom water purse Ws very good

Prós: friendliness of staff expecoly Melinda

Contras: bath cubical open so water comes to other area

Prós: After getting used to the innovative design we found we had robes and lots of toiletries with a massive bed and balcony to while away lazy afternoons. The best thing about the hotel was the lovely helpful staff. Everyone from the restaurant waiters to the smiling doorman and the pretty girl on reception is was kind, smiling and helpful- but the best person was Milan. He is a tower of goodness and enthusiasm - he organised a tuk tuk tour of the fabulous temples, a safari to Wilpattu national park and a sunset visit to Jaya Sri Maya Bodhi the temple and sacred Bo tree. He was also helpful securing us upgrades at the next hotel we visited. So gold star service- enjoy!

Contras: Sad the pool area was being renovated so we didn’t feel like using the pool.

Prós: The staff was very friendly and helpful. Our room was spacious, clean and comfortable. The breakfast was good.

Prós: The food was great and the staff went above and beyond to ensure we had a great time, even opening the restaurant just for us. The room itself was beautiful and clean with a nice balcony to sit and chat. Thank you again to the staff

Contras: The pool area was in the process of having construction works completed but the staff were able to assist us in ensuring we had a lovely time still.

Prós: The staffs did their best to help their guests.

Prós: Very nice place. Clean pool. Yummy breakfast. Very helpful. Can definitely recommend it!

Prós: Owner organised driver to take us around the ancient sites, safari tour and allowed us to come back and cool off before catching the train to Jaffna. ☺

Contras: Located out of town. Difficult to find somewhere to eat at night.

Prós: Breakfasts were nice and the pool area was lovely. They organized a tuk tuk for us to get to Wilpattu Park which was very kind.

Contras: It was quite far away from town and there were very few places to eat around. They had said there were bikes but none of them worked (couldnt get the tyres pumped up). They had a delivery service but it was all pretty expensive. We agree with previous reviews that at times we felt like intruders in the house and weren't particularly wanted.

Prós: Rooms are good. Lady is very friendly and helps with Every question About transport and diner. The swimmingpool is very good!!

Contras: Nothing to find

Prós: Quiet place and the pool is perfect for after the visits. This is a good place to stay for some days.

Contras: No hot water in the shower

Prós: Location close to Anuradhapura, that’s it.

Contras: The place is really very dirty, the house could do with a thorough cleaning. Dust and cobwebs everywhere. We decided not to have breakfast and left very early so cannot comment on that. In one of the 2 rooms there was no warm water so we had to take a shower in the other bathroom, which was a lot more dirty, really not enjoyable. We don’t know what it was like a few years ago because this really could be a nice place to stay but it litterly has lost all of its charm, too bad.

Prós: Clean and good room

Contras: At the property no name or no house number displayed.

Prós: Rooms were very clean. Clean wash rooms too. Bed linen and towels were clean. Staff was very helpful. Internet speed was superb.

Contras: Well... None.

Prós: Water flow was low in one bathroom, other than that the stay was good. Staff is friendly and accommodating.

Contras: It was near the main road. It was noisy. But its near to the town. Not good for anyone who looks for a charm and scenic environment. But the room and their service was appreciating.

Prós: Value for money, great location, good AC/Hot water and beds.....

Contras: Bathrooms bad smell and derty, bedsheets got stains, only one plug point working and it got on top of wall.....

Prós: Service was very friendly and accomodating

Prós: Staff. Dinner and breakfast excellent. Good value for the price

Contras: Noisy because of the location on the main road.

Prós: V good food, lovely pool, arranged bikes and gave us lots of important info, easy cycle to ancient city, and if don’t want to eat at the hotel walker’s restaurant is 100m away.

Contras: Mossi screen in bathroom wasn’t a perfect fit so a few got in but no real problem .

Prós: Clean and nice place Already i been there three times

Prós: Location / pool

Contras: AC didn’t cool properly Key lock was not working properly Lots of flies inside the breakfast area

Prós: Service was amazing!

Contras: Just a tad bit too much chlorine in the pool but that's not much of an issue. Simply worth everything we paid!

Prós: The pool The Sri Lankan vegetarian curry The breakfast

Contras: The wifi was terrible The rooms were ok

Prós: Breakfast is good.... Clean Location is close to Ruwanwelisaya and other places.

Contras: Last minute they informed us that they are not accepting credit/visa cards. So we had to go to bank to getting money. It was so disgusting. But different staff said different excuses Due to discount period no card accepting & one of staff said due to bad weather credit card machines are not working. (Funny excuses

Prós: This was my 3rd time at this hotel its soo nice place to relax

Contras: No mosquito net provided as mentioned. Parking is not enough

Prós: Owner was attentive but staff does not have any service orientation. Booked for b/fast and it was not properly looked into. Owner was kind enough for us to make a pot of milk rice which is much appreciated and contacting a tuk tuk for us to travel around. Lots of areas to improve

Contras: Covered this in the previous question

Prós: Apart from washroom everything else were okay

Contras: Washroom was too small and smelling whenever flushed

Prós: Size of the room was excellent and everything was very clean.

Contras: Property was a bit difficult to find initially as signage wasn't clear. Some information provided as to facilities available wasn't quite correct.

Prós: The room was very spacious. A/C was very good. The bed was comfortable.

Contras: Hot water doesn't work. TV cable was broken. Even the bathroom door lock was broken. Breakfast is very poor. Only string hoppers and some bread were there. They serve chill cold breakfast for the guest. And the staff was badmouthing the guest when they request something or to check the hot water showers. There was no staff to carry your luggage to upstairs.

Prós: Rooms are spacious and staff is very friendly and helpful

Contras: TVs are not working,Cleanliness is not that good.Most importantly they charge 3.5% additionaly if we pay with credit cards.this is not mentinoned anywhere and i found it very inconvenient.

Prós: Location was convenient

Contras: We have booked the family room of this property for 4 people that has included the below mentioned facilities, due to the good reviews available on booking.com; ‘’ Fitted with tiled flooring, spacious air-conditioned rooms include a clothes rack, mosquito net, a refrigerator and a TV with cable channels. The private bathroom comes with shower facility, hairdryer, towels and free toiletries’’ This information was mentioned on the booking confirmation received from booking.com after we have done the booking by providing credit card details. On the day of checking in, we were asked to wait as the room was not ready to check in and they needed some time to arrange it. And after checking in, we have realised that the room provided to us, does not have the above mentioned facilities ( TV, two double beds, refrigerator ). When we have informed this to the reception guy, he has mentioned that the owner has advised him to provide this particular room and mentioned that we have paid low amount (Of course, we got booking.com genius discounts when we booked the room). After that we have requested to change our room immediately to the original room that we have booked with the above mentioned facilities and then they have changed the room. After checking out on the next day, we have received an email from booking.com saying that the ‘’ City Resort notified us that you didn’t check-in on ‘’. This is completely falsifying and we have all payment bills as proofs that we have received during our check out. As per what we have experienced, only owner knows about everything happening here and staffs have no idea about anything. We feel that this property is maltreating domestic tourists (we were Sri Lankans) and it is against the SLTDA, Sri Lanka rules.