Contras: We went to the club floor for breakfast unfortunately there was no clean table available. All of the unoccupied tables were full with dirty plates and there was not even one staff managing the ...
Prós: The air condition is good.The room is big.
Contras: The swimming pool is not very clean.When I swam I saw big pieces of black stuff floating in the water.They need to improve on this.
Prós: The hotel at night near to a food stall, so is so convinient if you looking for something else to eat other than from the hotel.
Contras: The smell of the hotel just not as 5 stars as stated in the website, the lobby area is not welcoming as ther is not proper seated area and same goes to the conceige staff, busy talking to each other. ...
Prós: Location is really good, easy to reach by the main road; right in front of Tesco. You can run to the store for stuffs, and there is a good pharmacy, bookstore, all kind of eateries nearby.
Contras: Oh dear! When I wanted to boil water, I discovered left-over beverage (3 in 1 coffee) in the kettle. meaning the people in charge either did not truly check or did not bother to clean, or that there ...
Prós: I like the facilities & outlook of the rooms as everything is still new. I hope the hotel will invest in the maintenance & up keep the good outlook that it has now for years to come.
Contras: The aircond controller should be more convenient not only fixed at the wall. I find it inconvenient especially if it's in the middle of the night to switch off or reduce the aircond and having to ...
Prós: The room
Contras: The staff
Prós: Bed is comfy
Contras: No one to greet at arrival no bell boy available to carry our luggages
Prós: The location of the hotel just opposite TESCO shopping center and easy access to main road.
Contras: limited parking space when high peaked session.
Prós: I stayed there due to my business in Alor Setar. The hotel is very clean and modern with a beautiful swimming pool. TESCO supermarket and a shopping centre are located in front of the hotel.
Contras: The breakfast was just okay with mainly Malaysian food and very limited western choices. The fruit section was good tho.
Prós: i love the comfy bed, clean room and nice view of a little zen garden outside my window
Contras: The receptionist didnt give me the parking slip and i got a noticed pasted on my car windscreen that I shouldnt park my car there, it's only for hotel guests and this is a clamping zone. the ...
Contras: No toothbrush, no hairdryer
Prós: The location of hotel so good since it near to aman central and menara
Contras: Provide more parking :)
Prós: Near to the mall
Contras: The service provided by the staffs..esp staffs at the receptionist and the operators..not friendly and sometimes refused to fullfill our request
Prós: Walking distance to restaurant and mall.
Prós: Hotel location is good by surrounding nice restaurants and mall.
Contras: The bed sheets should have changed upon every customer check out, I was felt itchiness on my body for the first night. Felt OK after I have requested to change the bed sheets next day.
Contras: Limited hotel parking space
Prós: The location is strategic for travellers. Just a walking distance to the shopping mall.
Contras: I need an iron in my room. To walk out at the corner of the floor to do ironing. I would rather not.
Contras: Could have been cleaner; room and bathroom wise.
Prós: The room very comfortable. Like it!
Prós: I would like extra more plugs to charge phone n other.
Prós: nice and location is goof
Contras: the lift spoiled during my stay
Prós: The bed very comfort
Prós: I love the location which is near food court and shopping mall.
Contras: Not enough parking lots.
Prós: The location was really transfixed which is unexpected. I rarely seen a boutique hotel surrounded by local night eateries, local food franchise and a hypermarket. The hotel seems legit with the price ...
Contras: The room is way too small. I can get a cheaper rate with double the size of the room at ASCR Hotel, which is less than 4km from The Leverage, complete with swimming pool and sports center. The toilet ...
Prós: The hotel is strategically located 5-10 minutes away by foot to Aman Central and Alor Setar Tower. Rooms are spacious, clean and it has a nice view of Alor Setar Tower. It is divided into an old and ...
Contras: There is no elevator in the old building and there is no cups available in rooms located in the old building. I have to borrow it from the café/ office. The water heater was not working well even ...
Prós: Big room with reasonable price
Contras: Should add another extra pillow as the existing pillow was very thin
Prós: Got swimming pool
Contras: No breakfasts
Prós: The room is very spacious, they even provide ASTRO Chinese channel (although it's very limited only WAH LAI TOI, if they can provide HUA HEE TAI that will be perfect).
Contras: So far so good
Prós: Big room and value for money
Contras: The wifi signal was really slow and not stable at all, my bed lamp was malfunctioning, the window inside my room cannot open, and most of important is all my special request in special box when ...
Prós: The room is big with this economy price...and the staff also very nice and friendly
Contras: The bed have some smell...I think that didn't change the bed when have new customer check in the room
Prós: The bed, the lavatory, the staff, the tv channels, the sports centre and the location.
Contras: The wifi connection is getting worst each time I have been staying here.
Prós: The price is so cheap compared to the spacious room and bathroom. Although old building, the 2 night stays were comfortable. Water heater and air-conditioner are working well. As usual the staff ...
Contras: The WIFI connection is extremely weak. However, I had been informed long before I decided to stay in the old room so no surprise there. The tab water is somewhat loose with small but excessive running...
Prós: no comment is ok..
Contras: yes...like it
Prós: The room is very spacious for its rate. The toilet facilities are decent, only the shower room is a bit constricted for a large guy like me so it might not be suitable for XXL-size men. The bed and ...
Contras: The internet service was noticeably worst than before. I have been experiencing constant disruption but the connection is pretty good. This is my 4th stay with ASRC and I began having connection ...
Prós: Queen bed n single bed very soft and good sleep.
Prós: Bed were very comfortable, room was very clean and relatively spacious. Nice design of room. Shower is very nice. Plenty of parking in front and they have security guard that will take care of your ...
Contras: No lift so a lot of stairs if you stay on the top floor.
Prós: Easy parking access, strong wifi, near to local restaurant
Prós: The price is just superb with the comfy bed and the condiment bar. Rarely for a boutique hotel to offer a condiment bar, equipped with light snacks and several sachets of 3 in 1. The staff is ...
Contras: When I first checked-in, I got room #108 with no window which was fine. After a while, I began inspecting the room. To my horror, there were stains on the shower floor as well as moldy wall behind the...
Prós: The bed are comfort....
Contras: Bathroom wall not suitable if there have kids...too clear from outside...sensored...
Contras: toilet not cleaned properly
Prós: The booking was very easy through Booking.com (no deposit for prepayment) ..the facilities and the condition of the room are excellent..i love stayingg there and the price is very affordable.
Contras: The view outside of the room window.
Contras: Heater in the morning doesn't work although the water is running for sometime and both adults taken shower. Both of my kids need to shower in very cold water. The bed sheet having dirty stains and...
Prós: Location and the price range was ok. That's about it
Contras: Lobby alley room bathroom all were dirty. Room had a horrible stench not maintained bathroom was dirty. Towels given had stains. No lift had to climb 2 flight of stairs no hot water in the bathroom ...
Prós: The room. It's was very spacious and can occupied a family of 4 with ease. Good location as well.
Contras: It would help if there are more staff at the restaurant. One staff can't seem to accomodate guess and at the same time clear the table. The other things that I wish to highlight is that the so ...
Prós: Staff responded well when we made changes through booking.com. They called us and assisted our booking.
Contras: The hotel needs to be re-designed. It's too old fashion. The feels are like entering the hotel in 1980-90's. Breakfast also needs to be upgraded.
Prós: A good basic hotel - with good staffers, a comfortable bed to rest after a long-day travelling, and a good breakfast to start the next day.
Contras: It appears parking bays in front of the hotel are reserved for some other clients, while some of us including me need to park behind the hotel. Staff said it's first come first served but I see ...
Contras: Services from the counter is good but don't know how to flexible and treat customer request
Prós: Huge room...huge bathroom...comfy beds...overall very good....
Contras: As with many hotels I've been to, the buffet breakfast could be better...
Prós: It's not a brand new hotel but room was clean and equipped with frige. Cooling unit works well. Breakfast good. No problem with water pressure.
Contras: It will be better if they can provide kid's swimming pool
Prós: The staff very friendly plus the service its so good. Otherwise,the building looks so old but overall was okay.
Prós: Old and poor facilities
Contras: Old fashioned and poor cleanliness.
Prós: Nothing. Furniture n fittings are old, & worn out, toilet doors fittings are very worn out, waiting to fall off anytime.
Contras: a very run down hotel
Prós: Actually my only consolation was the near location of Masjid Zahir, one of Alor Setars's iconic landmarks, which I had the opportunity of performing my prayers there after decades of being absent ...
Contras: The hotel/rooms needs a serious makeover. There was hardly anyone around when we arrive that afternoon. And certainly the promo pictures and actual scene on arrival leaves leaves much to be ...
Prós: The room is dated
Contras: Room is dated
Contras: Service not very good..both of lift damage about 1 hour... staff only mantion at lobby after asking... and never mantion at floor... why maintanance cannot repair 1 by 1 lift... why must both of lift
Prós: The staff are very helpfull. The room is very comfy and value for money.