Prós: Incredible B and B house, even better people, breakfast, free mangoes! Amazing and tension- draining pool, gorgeous room and cottage. We were overwhelmed. Jan and her partners knowledge, helpfulness and really inspirational outlook will assist you in any endeavor, business or pleasure!
Contras: I cannot think of a single thing!
Prós: The grounds are so lovely with beautiful and well manicured landscaping. You'll find orchids and bougainvilleas throughout the premises. The rooms are quaint and each room has a balcony/terrace. The parking is easy on Lake avenue. The breakfast was delicious and very convenient.
Prós: Os motivos são tão adorável com uma bonita paisagem e bem cuidados. Você vai encontrar orquídeas e primaveras em todo o local. Os quartos são elegantes e cada quarto tem uma varanda / terraço. O estacionamento é fácil na Avenue lake. O café da manhã era delicioso e muito conveniente.
Prós: I left at 4 in the am and the bellman was VERY helpful. He came to collect my bags immediately and took an interest in my flight information and how I was getting to the airport.
Contras: When I arrived at the hotel, there was a line for check-in. This is nit picking but it's the only negative thing I could think of about my experience with the hotel. My check-in went smoothly and all staff members were courteous and helpful.
Prós: Friendly Staff. Proximity to City Place.
Contras: Distance to beach. Expensive parking. Should have self parking service.
Prós: Great hotel, conveniently located in the heart of downtown West Palm Beach, across the street from City Place. The service was excellent, the hotel was very clean and the outdoor pool and hot tub were really a nice way to spend a sunny afternoon.
Prós: No real restaurant and no pool bar or service
Contras: Could be so much better
Prós: Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place.
Contras: Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
Prós: Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!
Prós: A simpática equipa de funcionários. Proximidade à cidade de lugar.
Contras: A distância para a praia. Estacionamento caro. Deveria ter serviço de estacionamento sem manobrista.
Prós: Nenhum verdadeiro restaurante e no bar da piscina ou serviço
Prós: Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!
Prós: 2nd time I have stayed staff is friendly, buffet was very good. Amenities microwave, stove refrigerator etc. Very clean quiet.
Prós: Location was good...room was sizable..
No bugs that I saw...
Vanity and fridge...
Contras: .price just a tad bit much..decoration was blah...
Had some what of old mildew smell...
Prós: I love Hawthorne Suites
Contras: Air China caused me to miss my flight and cancelled my connector so I could not even stay here... I tried to cancel but it was to late and I wasted $100. Not Hawthornes fault but I wish I could have gotten some kind of refund.
Prós: Hotel was clean, bed was comfortable. It was a brief stay but it suited our needs very well.
Prós: Being close to the airport and not far from the beach was nice.
Contras: The staff could have been more knowledgeable about surrounding area restaurants, directions, etc.
Prós: It had nice friendly staff, a good breakfast, clean rooms. Separate bedroom from the kitchenette.
Contras: The only thing was the noisy vents by our main floor room. Wasn't sure what it was the first few nights, thought there was road construction going on at night.
Prós: The two rooms, with a TV in each room.
The laundry room.
I liked the lemonade and the breakfasts.
Contras: Really would have liked only one bed in the bedroom, for more room.
The towels were old and scratchy.
The Happy Hour wasn't at all nice. Weird snacks, like beef stew and chocolate pudding.
Prós: Nicely appointed and decorated, good included breakfast. However, constant noise from nearby highway and thin walls between rooms & floors.
Prós: It was an awesome stay. The room was amazing and even had a kitchen. Great service
Prós: Service was good and rooms were comfortable
Contras: Pool area was awkwardly placed and and breakfast could be held at least till 10
Prós: The breakfast is awesome. Gym was clean with good equipment, easy access to get to the hotel, just expect a parking fee, whuch all downtown has one. The bed was comfortable and the staff are very accommodating. Ervin checked me in and made my long day a great evening smile at the end. Check in and out was fast. Will Be back, THANK U HYATT!
Contras: Pool was small but didnt mind, loved Hot tub.
Prós: Spacious room. Comfortable bed. Big breakfast spread.
Contras: Unfriendly staff. Room was never made up despite multiple requests. Small bathroom. Indoor pool only.
Prós: It was clean and hotel was quiet
Contras: Kind of dated room for the money.
Prós: Location, staff were all great.
Contras: Room smelled stale and a bit like smoke. Mattress was old and weak. And frame squeaked like a $10 frame.
Prós: We had a great time at the hotel! The room was clean and comfortable, and the hotel had plenty to offer both on and off the property.
Contras: I didn't like that breakfast began to be packed up while I was getting a few items. If breakfast is until a certain that time, it should be fully available until that time.
Prós: I loved the suite style room. It was very comfortable. I also loved the location. Within walking distance to all of downtown and the waterfront.
Prós: Very personablessed staff and good amenities.
Contras: The room was frigid (no thermostat control for guests)
Prós: excellent location close to convention center and City Center
Prós: The location was superb! You are close to the convention center, city place and if you wanted to go shopping Worth Avenue was close
Contras: Our shower had pink mold init when we had our room cleaned our towels were not replenished.
Prós: Location was good for event at Kravitz, but makeover of this hotel scores poorly for comfort and safety. Because this is a downtown property, access to parking through garage was not easy to access. Blind corners and poor sineage made parking less than easy.
Contras: Layout of the room made it difficult for two people to move around simultaneously. Functionality sacrificing for design didn't work real well for us. High ceilings and small footprint made it feel like you were in a tube - in the very small shower, in particular. Limited storage for clothes, poor air circulation - (hot on one side of decorative screen, cold on the other), inconsistent water temp in bathroom. Missed things like make-up mirror and bathrobes. Breakfast was barely edible. What kind of bird laid those eggs?
Prós: The room was comfortable and clean. I had the pool area to myself. They had a full and mini bar available 24/7 along with ready made and made to order food. It was in easy walking distance to City Place. They had a shuttle service to the beach or anywhere within 2 mile of the hotel. The staff was friendly and helpful and we could get a late check out.
Contras: The breakfast offered was pretty good except for the pancakes.
Prós: Clean, nice room, great location!
Contras: No pool. Week amenities. Less than friendly staff. Breakfast buffet was nothing but cold leftovers - good coffee tho. Nice bar, but bartender kept disappearing!
Prós: Staff was wonderful. Very helpful and courteous. Clean
Prós: I have no serious complaints about the hotel. It was clean, staff was friendly, and the amenities were good. The free breakfast was pretty extensive.
Contras: I found it a little expensive for not being a luxury hotel (but then again, West Palm tends to be pricey.) The pillows also looked really fluffy, but once I put my head on them, they flattened like pancakes! Woke up with a neck ache.
Prós: Complimentary breakfasts and choc chip cookies gratis in lobby in PMs. Comfortable king bed, easy access to pool, breakfast, laundry, exercise rm. Free parking., convenient. Shuttle to downtown
Contras: Location a bit far from restaurants for nights, shopping etc. Cold water in pool. Food selection at next door restaurant and mediocre quality.
Prós: the breakfast and later checkout was great, the room was very nice and very comfortable. They even had free cookies at checkin and they were delicious.
Contras: I liked the entire experience.
Contras: Check out time is 11:00 and they push you to be out by then.
Prós: A equipe foi maravilhoso. Muito atenciosa e cortês. Limpo
Prós: Front desk staff professional, friendly and helpfull
Contras: Beds were lumpy and could not adjust AC fan speed.
Prós: The night we stayed at a comparable hotel and it was horrible. Ther wa construction going on. Low water pressure made washing my daughter could boy brush. The room was noisy an it smelled. The Springfield was none of those things. The room was lovely and smelled good. Goo water pressure and lots of hot water was available. The staff ere warm and made us feel welcome. We will return.
Contras: No hot tub
Prós: The hotel is very clean and the breakfast was very good especially since it was free. Very good value! No pets also no smoking and very clean. The value for the large rooms and the walk in closet was a first in this price range. Very good location also.
Contras: The work out room was sorry but very clean. Iron as usual was sorry and there could have been 2tvs
Prós: the pool
Prós: The service was excellent! The front desk staff greeted me with extreme friendliness upon entering and exiting the lobby! Great breakfast, and our room and the property in general seemed really clean and new. I'm actually not one to write reviews at all, but I was just really impressed with this hotel and thought they should know! Hope this helps people also find a good stay! I put it on par with Disney level service!
Contras: Nothing, they were great! Great deal, great property, great service, and great breakfast!
Prós: We received alot for the price. It was a great value. Location was very convenient too.
Prós: Equipe da recepção profissional, amigável e prestativa
Contras: As camas eram irregulares e você não podia ajustar a velocidade do ventilador do ar condicionado.
Prós: The fact that Alfredo was so friendly and helpful and sufficient early morning ...When he saw the shuttle didn't arrive 07:02 he immediately took the phone and called the driver and the driver arrived at 07:10. The ladies that is cleaning are super friendly and sweet.Had a nice stay at the Hilton.
Prós: Room was clean.
Contras: I was kept awake by music from a party until past 11:30 at night. I complained and was told that someone would call me the next day. No one did. I complained again and a manager did call me and said that they would credit my stay with one day. Couldn't get the water in the room to run cold. Pillows needed to be replaced because they squished down to nothing. They gave me a headache. Signage on the entrance to the building was almost non-existent. I lived in West Palm for many years and still had a time finding the entrance.
Prós: Friendly people at the front desk. Very quiet hotel. Clean, very nice room.
Prós: The hotel was exceptionally quiet.
Prós: The location was perfect and the front desk staff went out of his way to help me find the place I needed to go.
Prós: O hotel era excepcionalmente silencioso.
Os quartos são grandes.
Prós: Christine at the Desk! She tried her very best to take care of us, and gets full marks for her help, demeanor and empathy. The same for Ed at the bar and breakfast...
Contras: The hotel had roaches, the room had full instead of queen beds, the pool area was not nice and being worked on noisily, and the elevators were very slow.
Prós: The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
Prós: Breakfast / bed
Contras: Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
Prós: I stayed at this hotel for the Sunfest festival held on the waterfront in downtown West Palm Beach. I loved that hotel offered free shuttle service to/from the festival at any time between 10 am and 12:20 pm. This meant we could come & go as we pleased without having to wait more than 10-15 for a shuttle. We also utilized the free shuttle service to Cityplace for a nice dinner out as well. The staff at the hotel were extremely friendly & pleasant (front desk clerks, breakfast servers, shuttle drivers, and bartenders). Also, we liked the free happy hour from 5-7 each night and the amazing free breakfast. The breakfast wasn't your standard cereal, yogurt, toast breakfast either, but made-to-order omelets, pancakes, bacon, fresh fruit, etc.
So to summarize, we got free shuttle service, free breakfast, and free drinks at happy hour, all while dealing with an enjoyable staff and a beautiful room. We'll be coming back next year for sure!
Prós: I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc
Contras: The elevators were extremely slow and breakfast should atleast be extrnded to 11am
Prós: Very clean rooms, very friendly staff, free happy hour and great breakfast. Convenient to the airport with free shuttle. Very enjoyable stopover!
Prós: The room was very clean and modern. The free breakfast buffet was great, just get there before 8:30am because that's when the crowd starts to come in. Didn't have time to check out the rest of the facilities since we were only there for one night for a volleyball tournament. I would stay at this hotel again if I was in the area.
Prós: On top of many other noteworthy accommodations, the complimentary snack/drink reception and breakfast were superb!
Contras: The location itself is not too ideal other than for transportation purposes, as it is right next to the airport and not far from the transit center.
Prós: Upon checking in around 4pm, we were told that they were booked to capacity the night before so they were behind on cleaning rooms. Not a problem... The gentlemen at the front desk were accommodating. I originally booked a king studio, but ended up getting a suite at no extra charge. Room was very clean with the exception of two stains from what appears to be juice. The hotel was fairly quiet given SunFest was going on. Breakfast was pretty decent the next morning.
Prós: Free hot breakfast included, which is pretty comprehensive.
Nice outdoor pool area.
Contras: Due to limited availability, we had to stay in a room that is normally a smoking room and it was VERY noticeable. We ended up buying our own Febreeze, which helped a little. I didn't even know that you were still allowed to smoke in hotel rooms. Crazy.
Contras: Dead spot for cell service in my room. All my calls would end abruptly so I would always have to leave my room and call people back from the lobby. Staff offered The use of their phone or to move me to a higher floor.
Prós: Friendliness of the staff. Room was spacious and clean. Great complementary breakfast. The pool was nice. Location was great.
Contras: The decor was a little bit outdated, but not bad.
Prós: I like the size and cleanliness of the rooms
Prós: Nice large room.
Contras: Disappointed that we could not have a king size bed. Didn't sleep well. Bathroom needs updating. Bed very soft
Prós: The staff were helpful and very nice. It wasn't a bad location.
Contras: The room was okay. The lamp was rusty and the toilet had issues. The tube needed to be recaulked. It could use some updating, but it was comfortable and quiet.
Contras: The deposit and for what it is that old hotel, they should be a shame
Prós: The rooms were spacious and well-appointed. I only stayed one night but I definitely would/could have spent much longer there.
Contras: There was a firepit area right outside of our window and there were some extremely loud guests hanging out around it until after midnight, which made it a little difficult to rest. This was not the hotels fault but perhaps they can implement a 'curfew'?
Prós: There was a shuttle to City Place and to PBI.
Contras: Faint smell of cigarette smoke and some road noise.
Prós: The staff was overall very nice.
Contras: Air conditioner as noisy.
Prós: The hotel was easy to get to, had great shuttle service, but to pricey. I was expecting more for the price I paid.
Prós: Front desk was friendly.
Contras: 3 different types of mold/mildew in the bathroom. Mismatched granite. Toothpaste splashes on wall. Poor condition overall.
Prós: Nice decor with upscale lobby. Easy parking
Contras: Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.
Prós: Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future.
Contras: No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..
Prós: Nice gym and great breakfast and coffee.
Prós: Staff was excellent, location was great, rooms were very clean and comfortable.
Contras: The breakfast in room dining.
Prós: Tinha um translado para o CityPlace e o PBI.
Contras: Um pouco de cheiro de cigarro e um pouco de barulho da estrada.
Prós: A equipe foi no geral muito bom.
Contras: Condicionador de ar tão barulhento.
Prós: A recepção foi amigável.
Contras: 3 tipos diferentes de mofo / bolor no banheiro. Mismatched granito. Pasta de dentes toques na parede. Pobre condição geral.
Prós: Extremely courteous and helpful every time I needed help from the staff ( for example when getting my room key reprogrammed every so often).
Contras: The room keys have an incredible tendency to lose the programming whenever in a close proximity of your phone or any other magnetic type item. This was pretty annoying but quickly resolved at the desk.
Prós: I love the location of the room. I relieved a text prior to my arrival of what was important to me and o chose the quietness of the room. Well, it was perfect and very quiet. The size of the room was good.
Contras: The bed was very uncomfortable.
Prós: The desk clerk that attended to us was Daniel. He responded in a professional, friendly and courteous manner. He was made for this position. He made the difference in our stay and I am honored to have met him.
Prós: The beds were really soft and comfortable.
Contras: Cable did not work what so ever. I called and asked for assistance, but was just told to change the channel. There was some red stuff on the floor. The pictures online look way more luxurious than what it really looks like . It had no refrigerator , I don't even remember if it had a microwave. Oh and apparently the location is "the nice part of the hood ." the Toilet was soak and wet for some reason. I did checked in online and requested a balcony that over looks the pool and I received a room that faces the trees and the hotel parking lot. The lobby and restaurant looks very nice, but the rooms need to look as good as the appearance and atmosphere of the lobby .
Contras: room was musty and dingy smelling, when I got home, my close still smelled like the room. and very high humidity. had asked for a preferred view and got a lower level room that looked at the parking lot. asked to switch to an interior room that had a sliding door opening to the courtyard but they said they were all booked up except one other exterior room on the first floor which that room also smelled. pretty sure the hotel wasn't booked bc each night the parking lot was half empty. staff was not very helpful. the bistro in the main lobby took forever to order food through as well. located right behind a topless strip club/steakhouse and the gas stating is very sketch as well
Prós: There was almost no street noise.
Contras: The hotel has an unfortunate location, located just across the freeway from a sketchy neighborhood. The room was musty, small, and had a poor layout (tv at side of bed).
Prós: Lovely rooms, great shower and facilities. Very comfortable. Close to great outlet shops and food just across the road. Close 10 minute drive to Palm Beach so convenient for sight seeing. Plus, free coffee all day and a lovely pool if you want to use it.
Contras: Breakfast was very limited; just toast and coffee really. On a busy road.
Prós: Staff very helpful
Contras: Musty smell in room
Mattress too soft
Prós: The cleanliness and attitude of the staff was excellant. Very enjoyable stay.
Contras: No fitness area.
Prós: We went to Kennedy Space Center…. Very close… 10 minutes.
Most of the staff where Great…women…
Contras: one man at night no as pleasant
Prós: Staff were extremely helpful. The drivers were especially helpful and courteous..........
Was happy with everything and would stay there again.
Prós: Location is good. While it's an older hotel, rooms have been updated and are fine. Central courtyard with pool/tables/shuffleboard courts is very large, comfortable, and a friendly place.
Centro de Bem-Estar/Spa
Perguntas frequentes sobre a reserva de um hotel em West Palm Beach
Quais são os bairros mais populares para se hospedar em West Palm Beach?
Hotéis em Downtown, Spencer Lakes e Palm Beach Lakes são os mais pesquisados na KAYAK.
Como encontro hotéis perto de mim?
Veja os nossos mapas de hotéis para encontrar os melhores hotéis perto de si.