Quer guardar como a sua moeda permanente, ou apenas nesta visita?
O hotel cancelou os nossos CINCO quartos na Véspera de Ano Novo devido a um erro administrativo. Eu liguei várias vezes para resolver o assunto, e nunca fui capaz de falar com um gerente. Foi-me dito muitas vezes que o gerente iria me ligar. Ainda não ouvi nada dele/dela. Este estabelecimento arruinou o nosso Ano-Novo, e nós não voltaremos. Se você optar por permanecer aqui certifique-se de que tenha uma reserva de backup em outro lugar.
The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
The room was very clean and modern. The free breakfast buffet was great, just get there before 8:30am because that's when the crowd starts to come in. Didn't have time to check out the rest of the facilities since we were only there for one night for a volleyball tournament. I would stay at this hotel again if I was in the area.
Very clean rooms, very friendly staff, free happy hour and great breakfast. Convenient to the airport with free shuttle. Very enjoyable stopover!
I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc The elevators were extremely slow and breakfast should atleast be extrnded to 11am
On top of many other noteworthy accommodations, the complimentary snack/drink reception and breakfast were superb! The location itself is not too ideal other than for transportation purposes, as it is right next to the airport and not far from the transit center.
I stayed at this hotel for the Sunfest festival held on the waterfront in downtown West Palm Beach. I loved that hotel offered free shuttle service to/from the festival at any time between 10 am and 12:20 pm. This meant we could come & go as we pleased without having to wait more than 10-15 for a shuttle. We also utilized the free shuttle service to Cityplace for a nice dinner out as well. The staff at the hotel were extremely friendly & pleasant (front desk clerks, breakfast servers, shuttle drivers, and bartenders). Also, we liked the free happy hour from 5-7 each night and the amazing free breakfast. The breakfast wasn't your standard cereal, yogurt, toast breakfast either, but made-to-order omelets, pancakes, bacon, fresh fruit, etc. So to summarize, we got free shuttle service, free breakfast, and free drinks at happy hour, all while dealing with an enjoyable staff and a beautiful room. We'll be coming back next year for sure!
Breakfast / bed Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
Hotel was clean, bed was comfortable. It was a brief stay but it suited our needs very well.
Nicely appointed and decorated, good included breakfast. However, constant noise from nearby highway and thin walls between rooms & floors.
The two rooms, with a TV in each room. The laundry room. I liked the lemonade and the breakfasts. Really would have liked only one bed in the bedroom, for more room. The towels were old and scratchy. The Happy Hour wasn't at all nice. Weird snacks, like beef stew and chocolate pudding.
It was an awesome stay. The room was amazing and even had a kitchen. Great service
2nd time I have stayed staff is friendly, buffet was very good. Amenities microwave, stove refrigerator etc. Very clean quiet. N/A
It had nice friendly staff, a good breakfast, clean rooms. Separate bedroom from the kitchenette. The only thing was the noisy vents by our main floor room. Wasn't sure what it was the first few nights, thought there was road construction going on at night.
Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!
Service was good and rooms were comfortable Pool area was awkwardly placed and and breakfast could be held at least till 10
I love Hawthorne Suites Air China caused me to miss my flight and cancelled my connector so I could not even stay here... I tried to cancel but it was to late and I wasted $100. Not Hawthornes fault but I wish I could have gotten some kind of refund.
Location was good...room was sizable.. No bugs that I saw... Vanity and fridge... .price just a tad bit much..decoration was blah... Had some what of old mildew smell...
Being close to the airport and not far from the beach was nice. The staff could have been more knowledgeable about surrounding area restaurants, directions, etc.
The staff was very friendly and rooms were very nice. Even tho check out was at 11 I still got to check out later and no extra cost and the maids didn't rush me at all. I didn't like that the parking lot gets really full and I had the park far away from the entrance
Location Popcorn ceilings. Feels like it needs an update
The food was excellent, the room was spacious and the bed was comfortable. Because of the lobby remodeling it is not clear where to go to check in.
The ability to walk to everything. Great staff
There was almost no street noise. The hotel has an unfortunate location, located just across the freeway from a sketchy neighborhood. The room was musty, small, and had a poor layout (tv at side of bed).
The beds were really soft and comfortable. Cable did not work what so ever. I called and asked for assistance, but was just told to change the channel. There was some red stuff on the floor. The pictures online look way more luxurious than what it really looks like . It had no refrigerator , I don't even remember if it had a microwave. Oh and apparently the location is "the nice part of the hood ." the Toilet was soak and wet for some reason. I did checked in online and requested a balcony that over looks the pool and I received a room that faces the trees and the hotel parking lot. The lobby and restaurant looks very nice, but the rooms need to look as good as the appearance and atmosphere of the lobby .
The desk clerk that attended to us was Daniel. He responded in a professional, friendly and courteous manner. He was made for this position. He made the difference in our stay and I am honored to have met him.
Extremely courteous and helpful every time I needed help from the staff ( for example when getting my room key reprogrammed every so often). The room keys have an incredible tendency to lose the programming whenever in a close proximity of your phone or any other magnetic type item. This was pretty annoying but quickly resolved at the desk.
Very nice hotel with excellent staff.
I love the location of the room. I relieved a text prior to my arrival of what was important to me and o chose the quietness of the room. Well, it was perfect and very quiet. The size of the room was good. The bed was very uncomfortable.
room was musty and dingy smelling, when I got home, my close still smelled like the room. and very high humidity. had asked for a preferred view and got a lower level room that looked at the parking lot. asked to switch to an interior room that had a sliding door opening to the courtyard but they said they were all booked up except one other exterior room on the first floor which that room also smelled. pretty sure the hotel wasn't booked bc each night the parking lot was half empty. staff was not very helpful. the bistro in the main lobby took forever to order food through as well. located right behind a topless strip club/steakhouse and the gas stating is very sketch as well
A localização e os funcionários eram ótimos. O quarto cheirava a coisa velha e um pouco de cigarro. O colchão era velho e fraco. E a estrutura chiava como um estrado de USD 10.
Ele estava limpo e o hotel era silencioso Tipo de sala datado para o dinheiro.
Eu amei o quarto estilo suíte. Era muito confortável. Eu também amei a localização. A uma curta caminhada do centro da cidade e da orla.
Quarto mais barato disponível para aquele fim-de-semana. O gerente e os recepcionistas foram hospitaleiros. A localização é muito perto do aeroporto e também de áreas comerciais. O ralo da minha banheira era lento. Havia mofo no banheiro. O tapete estava muito sujo. O hotel precisa de uma reforma em geral.
A recepção foi útil e informativa. O chuveiro não tinha água quente
Depois de 8 hora banho de água ainda lá
Os lugares ao redor do Ramada Não uma estadia muito confortável
Os funcionários foram ótimos
No real restaurant and no pool bar or service Could be so much better
Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!
Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place. Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
the breakfast and later checkout was great, the room was very nice and very comfortable. They even had free cookies at checkin and they were delicious. I liked the entire experience.
Staff was wonderful. Very helpful and courteous. Clean
Complimentary breakfasts and choc chip cookies gratis in lobby in PMs. Comfortable king bed, easy access to pool, breakfast, laundry, exercise rm. Free parking., convenient. Shuttle to downtown Location a bit far from restaurants for nights, shopping etc. Cold water in pool. Food selection at next door restaurant and mediocre quality.
I have no serious complaints about the hotel. It was clean, staff was friendly, and the amenities were good. The free breakfast was pretty extensive. I found it a little expensive for not being a luxury hotel (but then again, West Palm tends to be pricey.) The pillows also looked really fluffy, but once I put my head on them, they flattened like pancakes! Woke up with a neck ache.
Check out time is 11:00 and they push you to be out by then.
I liked how big it was the room
Staff is friendly The beds are woefully uncomfortable. I literally got no sleep. It does not live up to the holiday in standard I'm used too
Hotel was close to airport and the shuttle was convenient I got food poisoning right before my cruise and it ruined my whole vacation!!!!!!!!! Don't eat the breakfast.
Location is good. While it's an older hotel, rooms have been updated and are fine. Central courtyard with pool/tables/shuffleboard courts is very large, comfortable, and a friendly place.
We went to Kennedy Space Center…. Very close… 10 minutes. Most of the staff where Great…women… one man at night no as pleasant
Staff were extremely helpful. The drivers were especially helpful and courteous.......... Was happy with everything and would stay there again. Thank you!
Staff very helpful Musty smell in room Mattress too soft
The cleanliness and attitude of the staff was excellant. Very enjoyable stay. No fitness area.
I have a good stay there perhaps, we not having enough time to enjoy the amenities of the hotel. No complaints
The varity of entertainment options and general comfort was excellant
The staff was friendly and accommodating. The room was clean. The resturant food was delicious. I highly recommend this hotel.
The driver take me to get something to eat Take me to and pick me up from my run and to letting me check out a bit late that was a great help
Sleek, modern, clean & comfortable. It is not the easiest hotel to find and it is in an out of the way location for the casual traveler.
Upon checking in around 4pm, we were told that they were booked to capacity the night before so they were behind on cleaning rooms. Not a problem... The gentlemen at the front desk were accommodating. I originally booked a king studio, but ended up getting a suite at no extra charge. Room was very clean with the exception of two stains from what appears to be juice. The hotel was fairly quiet given SunFest was going on. Breakfast was pretty decent the next morning. Nothing!
Free hot breakfast included, which is pretty comprehensive. Nice outdoor pool area. Friendly staff. Big rooms. Due to limited availability, we had to stay in a room that is normally a smoking room and it was VERY noticeable. We ended up buying our own Febreeze, which helped a little. I didn't even know that you were still allowed to smoke in hotel rooms. Crazy.